Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11548903October 8, 2023
ENGINE
The car ran great when I bought it and did for about one month before it suddenly stalled and went into limp mode. The engine started making a loud knocking noise that kept getting worse. Only got to drive the car for a little over one month. It’s been at the Hyundai dealership for almost 3 months now still waiting on the rod bearing clearance test because there were 17 other Hyundais in front of mine. If for some reason they won’t replace it then it’s a total loss because I don’t feel safe getting back in it and especially my kids. I would rather just be reimbursed for the price of the car so I can buy a different brand all together. I don’t want the same issue to keep happening. The dealership I bought it at completely failed to mention anything about the theta II engine recall, they even told me it didn’t have any recalls and that it was a great reliable car. If I would’ve known the smallest thing about the recall I would’ve NEVER bought it, period! It’s ridiculous that a company would rather keep letting people die than fix the problem completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548913October 8, 2023
UNKNOWN OR OTHER
I turned on my car and we able to drive approximately 2-3 miles down the road when all of a sudden my ABS light, traction control light, and my hill start assist light lit up on my dashboard. Approximately a week later I was notified of the safety recall on my vehicles ABS module. The lights have remained illuminated since they initially came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548780October 7, 2023
ELECTRICAL SYSTEM
I have a 2015 Hyundai Santa Fe sport and been having electrical issues at the fuse box
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548601October 6, 2023
ENGINE
I was driving the car on a 4 lane road when suddenly the engine shut off and the car was no longer functioning. I lost power steering and had to coast into a nearby parking lot, otherwise I would have caused a major accident in the middle of a busy intersection with another 4 lane road. Upon taking the car to Hyundai for evaluation, it was declared to be total engine failure. Given the other issues with Hyundai engines failing and the fact that I VERY NARROWLY AVOIDED A MASSIVE COLLISION, I would like NHTSA to be aware that this problem may go back farther than Hyundai has addressed so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548747October 6, 2023
ENGINE
At approximately 74,000 miles, our 2017 Hyundai Santa Fe Ultimate with the 3.3L V6 exhibited a total loss of power from the engine, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local repair shop, where it was diagnosed to need a full engine replacement. Maintenance was regularly performed on the vehicle, with no check engine lights or other diagnostic codes or warnings at the time of the incident. Oil changes and all other maintenance had been performed regularly by me or at the local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548349October 5, 2023
ENGINE
-my engine seized. It has been inspected and they agreed it was due to the known faulty engine. -my engine failed in the middle of the highway endangering my family and anyone else on the road. -the dealership confirmed that this is a recurring problem in my vehicle and has been inspected. -the engine light nor the oil light came on to alert me that was engine was out of oil. Yes I did have an up to date oil change. No other symptoms were present to indicate I had no oil left. Hyundai has refused to replace my engine or help me at all as I did not get a software update. I was never aware of this update nor had any correspondence via mail, email, or phone to tell me that I needed to get it. This update also does not stop your car from engine failure it just helps alert you that it will fail soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548393October 5, 2023
ENGINE
When driving vehicle it turns off while driving. It simply cuts off. It has done this at least 3 times already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548408October 5, 2023
ENGINE
During normal acceleration, the vehicle lost all power. I was able to coast to a safe stop. However, this occurred while accelerating to merge on to a major highway. Fortunately, I was able to navigate the vehicle safely to the shoulder. The vehicle would not turn on again. After towing the vehicle to a Hyundai dealership, it was determined that the engine had seized. This vehicle has been maintained regularly according to manufacturer recommendations, and has never had any negative symptoms or issues prior to this engine seizing up. No engine warning lights, no messages, nor any abnormal noises during engine operation prior to the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548472October 5, 2023
SERVICE BRAKES, HYDRAULIC
The contact owned a 2013 Hyundai Santa FE. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power, but he was able to safely coast to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the engine was on fire. The contact was able to extinguish the fire with fire extinguishers provided by bystanders. A fire report was filed, and a police report was not filed. No injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow and deemed a total loss. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 86,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11548273October 4, 2023
UNKNOWN OR OTHER
Sitting in parked vehicle. Opened the rarely-opened panoramic sunroof. Heard unusual sound,. Looked next day and noticed a stationary glass panel forward of the sunroof had shattered all the way around but had not collapsed (yet--have tape on it to keep it intact until repairs can be made). Hyundai does not consider this to be a warranty issue. The warranty states in the "What is not covered" section: "- Action of road elements (sand, gravel, dust or road debris) which result in stone chipping of paint and glass." Dealer documented it and basically said "too bad". Since the issue being reported was NOT caused by road debris etc., This should be a warranty coverage matter. Similar instances have happened to others (entire sunroof) and has been reported. This glass should be LAMINATED--not tempered--but is not. This could be a major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548276October 4, 2023
POWER TRAIN
Transmission goes out of gear while driving. It was taken to Hyundai for inspection 5 times. Goes out of gear when driving. Making a turn at a light, the car stopped in the intersection, I could have been hit by another car. Car was taken in for a transmission recall on 02/07/2023, ever since they reset the transmission, the car goes out of gear again. It didn’t happen before recall and computer reset. The car has been back to the Hyundai dealer on at least 5 times and has been there for a full week now. They still have the car. The dealership said they can’t reproduce the problem. No warning lights when taken for recall, however, transmission warning light came on the last 2 times taken to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548002October 3, 2023
ELECTRICAL SYSTEM
Ever since I bought This 2016 hyundai Santa Fe Sport 2.0 Turbo from Advantage Hyundai, in Hicksville New York in December 2017, I have been having Battery problems, especially when the temperature falls below 70 degrees Fahrenheit. The alarm goes off by itself, it does not matter what time of day, draining the battery in the process. I took it back to the dealership they held the car, while giving me a loaner. I have taken the car to them no less than 6 times each time they assured me that the battery problem was fixed, yet the problem continued. I spoke to their Headquarters in California. They gave me the run around until the warranty expired.I recently changed the battery and alternator and the problem continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548026October 3, 2023
ENGINE
Oil Consumption to Rod Bearings; yes can be inspected but have to pay $280 just for inspection. While driving on the freeway my car abruptly slammed in speed from 65mph to 20 causing a lot of near miss rear ending and me to pull off the freeway! No, I don't trust my local dealer due to the money making scheme they have! A mechanic I know had discovered that my vehicle has been eating the oil too quickly and upon the inspection has noted that the spark plugs, knock sensor and my rod bearings were needed to be replaced due to the oil burnout! There was no warning! The car slammed to 20 mph and my check engine light began to blink, when it did and I was able to pull over the code it read was 'P1326' which I've not had issues with since I bought the car back in 2020!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548093October 3, 2023
EXTERIOR LIGHTING
Intermittently when you turn the left turn signal, it will be a delay of 2-3 seconds to actually turn on the lights. Usually it happens in the morning when cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547664October 2, 2023
ENGINE
On interstate 77 in west virginia when vehicle slowed, whent into Beckley, WV. Stopped at Autozone checked oil was OK, check engine light 0018 ( crankshaft position sensor), started to go to Beckley Hyundai about 2 miles away. Engine quit before getting there. Got tow to dealer who said engine seized and needs new motor. (Car has 78,000 miles) Apparently this has happened to a lot of 2017 Santa fe. Hyundai will not pay for repairs. The 3.3L G6DF motor has been discontinued, and rebuilt motors are in short supply, as so many other Santa Fe are waiting for motors. Hyundai had a recall of 2017 Santa Fe built between Jan. 26 - Feb. 13 because of engine failures, but problem appears to be wider than that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547736October 2, 2023
ENGINE
The engine burns oil at an alarming rate. It also frequently stalls when driving on the highway, trying to accelerate, or when driving up hill. The gas pedal will shake when accelerating and the car sometimes feels like it’s jerking. I have done an oil consumption test and tried to work with a local dealership that told me there are recalls on all of the other engines in this make and model but not my liter. He said that a recall should be issued because this is a common problem but it has not been done yet. When the car displays these engine issues the Check engine light comes on, most of the time if you stop the car and wait 10ish minutes then restart the light will be gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547791October 2, 2023
POWER TRAIN
Vehicle has just over 4k Miles on it. Several times I tried to accelerate and while the engine RPMs would increase, the vehicle would not accelerate. Very dangerous when turning right on a red light and when merging into traffic. I came close to getting T-Boned on 4 occasions, and rear-ended on 3 occasions. This vehicle is not reliable and puts passenger lives in danger. Today the "Shifter System Malfunction-Service Immediately" warning came on and I was not able to shift into any gear and the vehicle put itself into neutral. Looking at the forums, this has been a problem throughout the Hyundia vehicle lineup for years with the DCT transmission. I don't understand how they can continue to sell these vehicles when there is a known safety issue with the DCT transmission. I have tried to contact Johnson Hyundia in Cary NC and left multiple messages with the service dept, but they have never returned my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547467September 30, 2023
UNKNOWN OR OTHER
Oil burns through engine Oil light doesn’t work when I need an oil change. So I’m having to put 4 quarts of oil in myself every week Need towing as I’m unable to drive because I don’t want to take a risk of engine blowing up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547475September 30, 2023
UNKNOWN OR OTHER, AIR BAGS
ABS light, passenger air bag light and skid light came on. Passenger airbag light flashes whenever car is in drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547259September 29, 2023
SERVICE BRAKES, ENGINE
The oil leaks every time I brake, and car engine and brakes get hot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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