Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11603513July 20, 2024
SERVICE BRAKES
I have a 2024 Hyundai Pallisade and have had the brakes not work properly three separate times. After one time I had my husband drive when I needed to drive the kids because it scared me so much. After two weeks I started driving it again full time and the brakes locked up again and I slid and couldn't stop. I had Hatchett Hyundai take the car for weeks and it never happened for them they said. I got it back for a couple days and while driving on a non bumpy and non rocky road after exiting the highway I almost got in a catastrophic wreck because the brakes locked up and I almost slammed into the car in front of me. I had to veer into another lane to the right as the whole car was shaking and would not brake. I immediately called Hatchett Hyundai and said I was not comfortable driving the car and would never get in it again because of what happened. They have said they've never heard of this and cannot do anything without getting it to happen again. I have found multiple things online about people having the exact same issue. It is horrible and scary that they are avoiding the issue and putting lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603459July 19, 2024
SERVICE BRAKES
When pressing the brake pedal over uneven pavement (at low speeds of less than 10 mph) the brake pedal shuddered so harshly I thought I wouldn't be able to stop. The first time this occurred, I was driving over a manhole cover and braking as I was behind a school bus slowing to a stop at a stop sign - I thought I was going to collide with the bus. The second time occurred when turning into a parking lot which was uneven (where the parking lot met the sidewalk). This seems like a significant safety hazard that could cause crashes, injuries and fatalities. Please look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603317July 19, 2024
SERVICE BRAKES
Oversensitive abs system, experiencing shaking when going over small bump on road and have to hit brakes hard to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603242July 18, 2024
SERVICE BRAKES
The brakes stop working intermittently. The dealership started it's a known issue but there hasn't been a recall and the is buying they can do. There is no warning when this happens, they just stop working. My wife actually went through an intersection- luckily the were no cars in the intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603131July 18, 2024
SERVICE BRAKES
Braking system. While driving at low speed (15mph and under) the brakes malfunction, the car shakes, and it takes about twice as long to stop. It may be an issue with the ABS system, but I’m unsure. Roads were clear and not uneven. Thankful there were no cars or pedestrians in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602696July 16, 2024
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2020 Hyundai Palisade. The contact stated while driving at various speeds, the vehicle hesitated while attempting to accelerate. The contact stated that on another occasion while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was no oil in the engine. The contact stated that the vehicle received an oil change however, the failure recurred. The vehicle was returned to the dealer twice and was diagnosed with a failure of cylinder #4. The contact stated that cylinder #4 was replaced; however, the failure recurred. Due to the failure persistent failure, the dealer was diagnosed, and it was determined that cylinder #2 had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602631July 16, 2024
SUSPENSION
Vehicle started to have bumpy ride and loud popping noise from the rear. I have an appointment at the dealership next week, but we know the shocks are leaking/malfunctioning. This seems to be a very common problem with Hyundai Palisades. The concern is replacing with the same OEM parts to have the same issue again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602029July 14, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
While driving to our vacation destination, we head a very loud pop from the roof area. We found a place to pull over and realized that there was a huge hole in our sunroof glass. Nothing hit the car while driving, it just spontaneously exploded upward and shattered the area around it. There was broken glass all over the sunroof area. Nothing had come into contact with it. It just exploded upward and shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600221July 8, 2024
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600166July 8, 2024
UNKNOWN OR OTHER
Windshield cracked with no provocation. Car was parked on driveway when we noticed at least a 6 inch long crack. Car parked in garage overnight and the crack is now about 18 inches. We have about 1500 miles on this car went to Hyundai and they could care less. I have read that others have had this issue also. Not sure if the windshield was put in correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600147July 8, 2024
SERVICE BRAKES
The anti-lock brake system engaged on a dry road while trying to stop at a light. The braking distance increased dramatically with very little control of the vehicle and almost caused an accident rear-ending the car ahead of me with kids in car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599588July 6, 2024
SERVICE BRAKES
The Hyundai Palisade 2023 faces a braking issue when going over an uneven or rough patch on the road. When the brake is depressed, the vehicle does not slow down. The brake vibrates and does not fully engage. Only when pressing the brake very strongly does it engage and bring the vehicle to a stop. Faced this issue a few times with no vehicles in front of time. Once as I was pulling out of a parking lot, I had the same issue and had cars ahead of me. I struggled to bring my car to a halt to avoid colliding with the vehicle in front of me. This is quite dangerous and should be addressed by Hyundai. Upon talking to multiple Palisade owners, they have all consistently faced the same issue. Some of my friends in India say they’ve faced the same issue on smaller size Hyundai SUVs that they own there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599480July 6, 2024
SERVICE BRAKES
I was approaching an intersection and it was a red light. There were rumble divets on the road to notify drivers to slow down. When attempting to break at 20mph, the brakes appeared to lock up and I couldn’t slow down despite applying constant pressure to the brakes. I nearly hit the car in front of me and it was very dangerous. I’ve never felt that before in a car and feel Hyundai needs to address the ABS system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599239July 5, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599206July 5, 2024
SERVICE BRAKES
Car doesn't brake as expected over uneven surfaces (pot holes, speed bumps, divots) at low speeds (under 10 miles per hour). Instead of the car braking the ABS system kicks in causing a rumble and the car to continue to travel forward at it's current speed. This in turn causes the driver to engage the brake completely to get the car to stop before rear ending a vehicle in front or proceeding past stop signs, red lights, and entering cross traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598547July 3, 2024
UNKNOWN OR OTHER
UNKNOWN The sunroof shattered as we were driving down the interstate. To our knowledge nothing hit the sunroof to make it shatter. We did not see any rocks or debris. This is a safety issue as if we wouldn’t have had the inside shade closed we would have been showered with glass while driving at highway speeds and could have been injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598662July 3, 2024
SEAT BELTS
The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598652July 3, 2024
SERVICE BRAKES
I had this issue many times over the last couple of months. Every time the vehicle passes a pot hole or significant bump the brakes lock and I can't brake. No matter how hard I hit on it. This has caused many dangerous where I was unable to brake and almost hit another vehicle. It seems like the anti locking mechanisms or anti skid mechanism kick in and lock the brakes. I can hear a vibrating sound from beneath the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598421July 2, 2024
SERVICE BRAKES
Was in traffic on a summer dry day when I went to stop again at a speed under 15 and brakes locked up the steering wheel starting to shake and brakes were pulsating up and down I had to really push down hard and all the way on the brakes and it finally stopped the car. I almost rear ended the car infront of me no lights came on the dash no warning noises
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597937July 1, 2024
ELECTRICAL SYSTEM
During normal course of driving, child safety lock begins clicking. At random times for a varied amount of time between 5 seconds to 20 seconds. I can turn off the clicking by turning off the child safety lock. If I turn back on the child safety lock, the clicking may or may not resume. This is being documented on some online forums with others experiencing the same. Our safety has yet to be tested with this issue as my son is harnessed in and is only [XXX] old, but we are about to move into a booster seat. I am concerned he may be grown enough to have better access to the door and its settings with us moving him into his next seat size. The dealer has confirmed the problem and changed the "child lock switch" but the issue returned within a week. Just before turning in the car to the dealership for fixing this (later to be found unsuccessful), the child safety lock failed to a level where it triggered a dashboard warning about it. Since the "switch" has been replaced I have not seen a warning notification on the dashboard. This has been an ongoing issue for a couple of years now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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