Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11608737August 15, 2024
SERVICE BRAKES
While driving and approaching a stop, the vehicle would not stop when gradually pressing on the brake. The only way to stop the vehicle was to SLAM on the brake. When I would brake entering a parking lot, the vehicle would continue and would not slow down as I applied pressure on the brake until I slammed the brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608702August 15, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608523August 14, 2024
SERVICE BRAKES
While braking at lower speed over non smooth road, my brakes jam up and I can not brake. My car drifted right into an intersection and grateful no cars were coming. Has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608483August 14, 2024
SEAT BELTS
This has actually happened a few times. That stated, I KNOW I ALWAYS wear my seatbelt because my aunt was killed when she was a teenager (in the late 60's) when she was thrown through the windshield because she wasn't wearing one...so it was DRILLED into us. That stated, most recently last Thursday 8/8, I got in my car, buckled up, backed down my driveway and was 1 house away when my seatbelt came undone. It just like slipped out of the holder. Thankfully, I am in a subdivision so there is no traffic and speeds are slow. This has happened at higher speeds on main roads. It is really concerning that this happens. I don't know when it will happen or what triggers it. It has happened maybe 5 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608439August 14, 2024
SEAT BELTS
Front passenger side seatbelt buckle is not latching correctly when seatbelt tongue is inserted into buckle. Buckle will only latch when the buckle release button is depressed while inserting the seatbelt tongue. Defect may result in injury or death during car during an accident or sudden stop if passenger is unable to properly latch seatbelt due to defect or buckle fails. Dealership has refused to correct defect without first collecting diagnostic fee. Manufacturer has refused to cover costs to diagnose and repair part. Previous seatbelt buckle recalls for this manufacturer do not cover this make, model, or specific part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608430August 14, 2024
SEAT BELTS
Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608317August 13, 2024
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly injuring bank customers and employees. There was no warning, but this car has had 3 or 4 sudden engine surges before - about one every 1 1/2 years. Hyundai service has checked and denied any problems. On line queries indicate the surging problems are not uncommon. They happen without warning and result in serious injury and damage to people and property. Hyundai is stonewalling. Other drivers have similar events occur for sudden unintended acceleration (SUA) and suggest problems with the Electronic Throttle Control (ETC) including throttle position sensors. Our Palisade has less than 40,000 miles on it and has been well maintained, but Hyundai people refuse to acknowledge any problems - my wife and I consider that this car is a potential death machine.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11608058August 12, 2024
ENGINE
The car is approximately 3.5 years old (2020) and the engine failed. The symptoms of the engine failure are the exact failures of all of the other Hyundai engines that failed over the last 10 years which were recalled. There needs to be further investigation in all of the engines Hyundai is putting out to protect people. Hyundai offered to pay 50% of this because they know they are wrong, but they need to pay 100% of customer issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608001August 12, 2024
SERVICE BRAKES
ABS activating for no reason while braking in perfect driving conditions and not allowing the vehicle to come to a stop as needed. The first incident caused me to slide through a stop sign narrowly avoiding other traffic, and the second incident almost caused me to rear end the vehicle in front on me. This is apparently a known issue with Hyundai and needs to be addressed ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607964August 12, 2024
SEAT BELTS, VISIBILITY/WIPER
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607897August 12, 2024
UNKNOWN OR OTHER
I was driving home in the evening and we heard a loud explosion then shattered glass. When we pulled over to check, our sun roof had exploded outward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607860August 11, 2024
SERVICE BRAKES, WHEELS
Dealership made several repairs at no cost to me that minimized the issue but issue still present. Car is leased. There were NO weights on rear tires, weights had to be installed. Brakes feel as if being pushed upward when driving over rough road surface. Gas pedal vibrating when driving over rough surface. And feels as if bottom of vehicle or something under is dragging. Please help - I have 3 children one of whom is in wheelchair. Safety is a priority. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607795August 11, 2024
SERVICE BRAKES
I was leaving my neighborhood approaching a stop sign going 15-20 mph and started to apply the brakes. It was a little bumpy and maybe very light gravel. (Clear weather, dry road) The car suddenly and unusually applied the brakes repeatedly (I felt it through the pedal). It actually took the car longer to stop than normally it would have (I drive this route every day). It defintely was unusual, caught me off guard, and could have been worse as I ultimately stopped much closer than normal to a 45 mile an hour 2 lane road. My husband was with me in the car, and he mentioned he recalled a similar experience several months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607789August 11, 2024
SERVICE BRAKES, STEERING, SUSPENSION
Hyundai Service for Malfunction 8-10-24 Took New 2024 Palisade to Hallmark Hyundai Service Dept. for issue with handling On 4 different occasions while driving out of a parking garage at Centennial Medical Center in Nashville TN, going approximately 5 MPH or so, the front wheels started moving back and forth very violently. Steering wheel shaking with violent wheel movement. I held the steering wheel Firmly and slammed the brakes. Shaking stopped. This happened on 3 different occasions. The forth occasion happened while pulling into a parking area at Centennial Park, Nashville TN. I hit a small pot hole and the same activity occurred while driving 10-15MPH. I held the steering wheel Firmly and Firmly applied the brakes to make it stop the shaking. Reported the incident to Hallmark Hyundai on 8-7-24. Nicole set me an appointment for 8-10-24 at 8am for immediate inspection and to make sure everything was still “tight”. After meeting with the technician, her immediate comment was that this is called a “Death Wobble”. They ran a full diagnostic and found no codes. They want me to bring the vehicle back and keep it and perform tests and more inspection for this may be the first report of such dangerous activity. They think it could be the driving assist system, abs, suspension issues, etc.??? The technician stated that the “Death Wobble” happened to her once while traveling at a speed of 60MPH. I asked if this could happen at any traveling speed, the answer was YES!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607727August 10, 2024
ELECTRICAL SYSTEM
The analog display on the vehicle does not coincide with the actual speed of the vehicle, which appears correct on the digital / numerical display. This issue happens regularly (i.e. daily) after first appearing on or about July 25, 2024, and does not appear to be accompanied by the use of any other specific component of the vehicle. There are numerous reports online where other owners are experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607747August 10, 2024
UNKNOWN OR OTHER
While sitting at a stoplight with no moving passing traffic around my vehicle. There was a loud pop/crash sound that came from the roof. I pulled my car into a parking lot and found my sunroof had a large hole in the middle and was shattered. The glass is pushed upwards. My internal shade was closed, which kept glass from falling inside and on me. I was not hit by a foreign object, by all indications the glass spontaneously exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607595August 9, 2024
SERVICE BRAKES
When braking lightly between 10-20MPH, the ABS will activate if I hit a small bump or pothole. Something as simple as pulling into my driveway will cause the ABS to activate. On one occasion, I was driving through a gas station parking lot, lightly pressed on the brakes to slow down over a rough patch of concrete and the ABS came on. The car behaved as though I was braking on ice. This is incredibly dangerous and Hyundai has been unable to diagnose the issue and unwilling to present any viable options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607436August 9, 2024
SERVICE BRAKES
When driving over slightly uneven terrain the brakes malfunction and don't work. I start feeling a vibrating and rattling and the car just doesn't stop when braking. There are many reports of this issue online. Yesterday I was involved in an accident because of this and that I god I didn't hit a person only a car and no one was seriously injured
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11607225August 8, 2024
POWER TRAIN
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. In addition, the contact stated that the vehicle was almost involved in three crashes due to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607217August 8, 2024
ELECTRICAL SYSTEM
The child lock function malfunctions after engaged. Persistent clicking and doors are able to be opened while in the lock engage position. I travel with children so their safety is at risk with this malfunction. No lamp messages or warning signs are displayed. I’m taking back to the CarMax dealer today as I just purchased this car less than 24 hours ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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