Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11607111August 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed parts became available. The contact stated that a case was opened after inquiring about a buy back. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607066August 7, 2024
ENGINE
This complaint is in regards to RECALL 255 TO ADDRESS A CONDITION INVOLVING THE ENGINE VALVE SPRING(S). Hyundai leased us a Palisade under this recall without informing us about the recall until after we had signed the lease paperwork. We were told there was a stop sale on the car when we went to pick it up the next day and we were not allowed to drive it off the lot. We have been without our car for over 9 weeks due to Hyundai not resolving this recall in a timely manner. No definitive update has been provided on when this recall will be resolved and when we will get our leased car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607047August 7, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the interstate on a clear sunny day at approximately 70 mph within the span of five minutes my vehicle’s emergency braking system engaged (with visible warning on dash screen) causing breaking with a steering deviation forced to the right. There was no one immediately in the lanes next to me, and the car in front of me was 4-5 car lengths ahead, at least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606761August 6, 2024
SUSPENSION
I am experiencing the issues stated in TSB 22-SS-001H. 70,000 miles on vehicle; Hyundai refuses to repair under extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606475August 5, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was approaching a stop sign at low speed. Road was a bit gravely and when I tried breaking the abs kicked in and wouldn’t allow me to break. A car was going and last second finally car stopped. It was so scary! Many times this keeps happening as I’m breaking if road has a slight bump or rocks the breaking system kicks in and takes over not allowing me to break. You hear the noise of the ABS taking over when it shouldn’t. I took car to hyundai service and they said they couldn’t “ replicate” the problem. I don’t know how they couldn’t because iI happens all the time!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606385August 5, 2024
SERVICE BRAKES
When moving over bumpy ground at slow speeds - the brakes don’t latch on properly. The entire vehicle shakes and continues to move forward in a bumpy fashion. Never happened to me in any other car and I drive the same routes everyday. Many people are complaining about it online for the Palisade - and it seems like Hyundai has confirmed the issue but isn’t fixing it or issuing a recall. Please take action!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606304August 3, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
On 7/26/2024 vehicle in to dealer because warning light coming on if doing 55-65 mph stating front radar blocked, front safety system disabled. Vehicle at that time had 15,488 miles on it. Told dealer warning light does NOT come on while local driving to stores, for gas etc. Dealer said radar module had damage due to "minor collision". Not so, I am [XXX] uses car for local trips mostly. Contacted service manager at dealer--- Conicelli in Conshohocken PA pursuant to procedure to be followed in Warranty booklet, no relief. He tried to push me to make a claim with my auto carrier which I did not. This is a warranty claim not a collision claim. I then contacted Hyundai direct & they also tried to steer me to a auto collision claim. I declined & filed a claim for ADR with the BBB & it is pending. Going on line I see this appears to be a common complaint with the Hyundai radar module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606278August 3, 2024
SEAT BELTS
The front passenger side seatbelt buckle holder stopped working randomly after driving in our 2024 Hyundai Palisade which is 2 months old. It worked correctly on a 5 minute ride. And when we got back into the car the red “Press” button was stuck in a recessed position. My wife could not buckle her seatbelt. It would not stay in. There was nothing dropped into the buckle receiver and it was taken to the dealership and a new buckle receiver has been ordered. This is extremely dangerous and I have lost all confidence in the seat belt buckles throughout the vehicle. I have small children, and I’m glad we were on a short drive and did not get into an accident where my wife could have been ejected from the car from a faulty seatbelt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606270August 3, 2024
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS
I was going fairly slow, about 25. Approached a stop sign and my vehicle began shaking uncontrollably and I could not stop. Ended up going through the stop sign and it stopped abruptly. This could have been a deadly scenario. This is not the first time it has happened but not to this extend. Also the rear collision warning does not always work! I backed into a dumpster at work and now have thousands of dollars to repair my back hatch. I feel UNSAFE in this vehicle and driving my three year old son around in it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605749July 31, 2024
SEAT BELTS
The front passenger seat belt will not retract. This leave the seat belt useless and is a danger to any passenger. I contacted Hyundai to get an appointment weeks ago and tired to follow up this week and still no one has contacted me. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605333July 30, 2024
SERVICE BRAKES
Three times in the last month, the vehicle has failed to stop within a normal distance when brakes are applied. All 3 of these occurred when slowing the vehicle with the brakes at slow speeds on rough surfaces. The front of the car bounces, the brake pedal vibrates rapidly and the brakes release. Even though brake pedal pressure is applied at a normal door pressure, the car doesn’t slow down and will continue forward potentially entering an intersection or hitting the car in front of it. When brake pressure is increased pressing extremely hard on the pedal, the car stops very abruptly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605315July 30, 2024
SERVICE BRAKES
When going approximately 15mph on a brick road when approaching a stop sign I began breaking and the breaks malfunctioned. The breaks began almost pulsating like the ABS was kicking on. I was unable to stop my vehicle and had to turn onto the upcoming road. Luckily no other vehicles were present or this would have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604817July 26, 2024
ENGINE, FUEL/PROPULSION SYSTEM
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604424July 25, 2024
EXTERIOR LIGHTING
While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604326July 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Pushing start button vehicle would crank but engine would not start. Had to turn off and restart. No check engine light. I have recently learned that this is happening to other Palisade owners with 23 and 24 model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604316July 24, 2024
SERVICE BRAKES
ABS activates when pressing brakes and hit any type or bump. Extreme shaking and shuddering of the whole vehicle and steering wheel until vehicle stops. This has happened more than 5 times since purchase in April
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603913July 22, 2024
SERVICE BRAKES
The car will continue driving forward when pressing the break pedal when you try to stop on uneven pavement, potholes, broken roads etc, I nearly rear ended a car with my entire family in the car including my kids also a 2 year old, since the car refused to simply stopped and I was going between 10-15mph, ABS is very sensitive and it kicks in when it shouldn't making it extremely dangerous for a family hauler vehicle, this has to be investigated as there are 1000's of reports with the same issue and Hyundai refuses to fix this issue, issue a recall ASAP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603869July 22, 2024
SERVICE BRAKES
The vehicle fails to break when going over potholes, bumps in the road, uneven pavement nearly rear ending other vehicles, it's extremely dangerous for a family hauler vehicle!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603652July 21, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
Possible ABS malfunctioningg/ sensitivity. This is the 3rd incident that occurred and I had this vehicle for less than a month. ABS kicks in while slowing down to stop at a stop sign; the car/ steering wheel shakes vigorously. It disengage my brakes causing the vehicle to take a longer distance to stop. This is concerning as half of the vehicle was in the middle of a busy street and my family safety is at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603544July 20, 2024
SERVICE BRAKES
Was turning right going down hill the road was slightly bumpy. During the turn it felt like the ABS system kicked in and the car was not slowing down. Also felt like I did not have any control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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