Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11643305February 18, 2025
SERVICE BRAKES
Driving on a 4 lane street at approximately 25 mph in the right hand lane next to curb when another vehicle swerved from the left lane into my lane. I slammed on the brakes in an attempt to stop and avoid any contact with the other vehicle. All the brakes did was a hard and long shudder, and did not seem to even slow my car let alone stop the car. Fortunately, the other vehicle attempting to swerve into my lane stopped. My vehicle never stopped and only seemed to slow down slightly. All I could do was to move my vehicle more towards the curb. At the time, I did not feel any impact and assumed no contact or damage. The other driver continued down the road and got onto the highway. When I got to a place to stop, I looked at my vehicle and do have damage to the left rear wheel well trim and back quarter fender area. My car would not stop. It felt as the ABS system was modulating hard. The road was dry, and the temp was in the mid 60's. This is not the first issue like this, and Hyundai says there is no problem and they will not fix it. The last time I took into the shop for this, it was there almost 90 days before Hyundai said come get the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11643235February 17, 2025
SERVICE BRAKES
On Friday, February 14. 2025 at approximately 9:05 am I was leaving a parking lot to make a right hand turn on to a busy three lane road. Since this issue with the brakes has occurred three times previously I make it a point to drive no more than 10 mph in parking lots. The pavement was dry, then there was a 3 foot patch of thin ice, then the pavement was dry to the stop sign at the road. I pressed the brake pedal well in advance of the patch of ice and once the tires contacted the ice, the brake pedal pulsated harshly causing my vehicle to shake. This situation caused me to be unable to stop at the sign and I almost got broadsided. This is the third complaint I’ve filed regarding this matter. This is the fourth occurrence of the brakes acting in an abnormal manner (since June 2024) and whatever is occurring is terrifying. The dealership claimed it couldn’t replicate the issue and no warming sounds or lights appeared on my dashboard. I fear for my life, my spouse and children’s lives, as well as pedestrians, bicyclists and motorists. Someone is going to get seriously injured or potentially killed because of this issue, therefore, I have to petition the agency to look into this matter in depth and hopefully open an investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643196February 17, 2025
SEAT BELTS
Rear passenger seatbelt behind driver side started randomly unlatching itself in the last two months (first noticed in December 2024). Most recently, the driver‘s side seatbelt (front seat) has begun unlatching itself. Rear passenger is most often a child (age [XXX] ) in a booster seat but problem occurs with an adult passenger without a booster as well. We have moved the child seat to the far back row of seats for safety concerns. Driver’s side unlatches roughly one out of every three to four uses. Rear passenger seat no longer latches. We did a quick Google search and found that this problem is under investigation and reported it here INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643053February 16, 2025
SEAT BELTS
Second row captain seats are unbuckling while the vehicle is in motion. This is occurring even after confirming they are secured. It also occurs again after they are refastened. The issue has been persistent since we bought the vehicle at the end of 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643016February 16, 2025
STRUCTURE:BODY
Sunroof shattered without object impact during cold weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642993February 16, 2025
SERVICE BRAKES
ABS system kicks in under low speed, light braking situations when going over sudden bumps like train tracks and uneven pavement. This prevents the car from stopping in a normal distance, potentially causing accidents or stopping in the middle of an intersection. A recorded example of this issue can be found at the link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642743February 14, 2025
SEAT BELTS
The seat belt for the seat in the second row on the driver's side comes unlatched without warning while we're driving. This is already an open investigation: PE24021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642578February 13, 2025
SEAT BELTS
The passenger seat belt will spontaneously unbuckle without warning or cause. This puts the passenger safety at risk in case there were a crash. The problem hasn't been repaired by a dealer but it's happened about 4 or 5 times. I've not had it inspected. No warning lamps went off before the failure. Luckily, the passenger unlock alert went off when it unbuckled so we were alerted to the seat belt buckle malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642433February 13, 2025
SERVICE BRAKES
When driving at slow speeds maybe 20-25 mph, I pressed the brake pedal and it vibrated violently and the brakes wouldn’t bite. It felt like it was skidding on ice but the road was completely dry. Very scary. It’s happened several times. This is my second palisade and it happened with my previous one as well. I have zero confidence that the car will stop in an emergency situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642154February 12, 2025
ENGINE
I purchased a used 2020 Hyundai Palisade in June 2024. The vehicle has a defective engine caused by excessive oil consumption. I took the vehicle to the dealer service department and they confirmed the issue. A claim was made to Hynduai to replace the engine and it was denied. Not replacing the engine will further degrade the engine until it fails completely. Hyundai has been uncooperative is wanting to resolve the issue, even though is a commonly reported issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642310February 12, 2025
SUSPENSION
There is a constant thumping noise while driving my car and rides really rough.I’ve been there 5 times already. I had both shock absorber replaced and it’s still making that thumping noise. I do not want to send it to the dealership that replaced it because my paint or doors would get damaged and last time they broke the back passenger side faring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642304February 12, 2025
Chest Clip, Buckle, Harness, Insert, Padding
This car seat has been recall. I contacted the company and have not received any response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642227February 12, 2025
SEAT BELTS
The buckle on the seatbelts in both the passenger side and behind the passenger side in the 2nd row doesn't latch. Sometimes it takes 4/5 times to click the seatbelt in before it latches. It also will randomly unlatch. VERY unsafe to be always using seatbelts, only to have them not be trusted due to un latching. It happens multiple times a week, and has been going on since Summer 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642064February 11, 2025
ELECTRICAL SYSTEM
When turning on the child safety locks, the doors repeat a clicking sound for a few minutes sounding as if the doors are locking. After the noise stops, the dashboard shows the message "child safety lock failure". My small child has been winding the window down since I cannot lock the windows and doors properly. I am afraid she will get a body part caught in the window or open the door while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641852February 10, 2025
SUSPENSION
Vibrations on the rear side started happening last October 2024. Seats were shaking while driving. In addition to the rough ride, Clunk and rattling are heard while going over small bumps. Took it to dealer Feb 10, 2025, and tech found rear shock mounts are bad. The write up also said they replaced the shocks. It was all under warranty. Vehicle is only 13K miles, and suspect/concerned that the replacement may not last long too. Please investigate for possible recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641832February 10, 2025
SEAT BELTS
The front passenger seatbelt suddenly popped open while making a turn. The same thing previously happened with the drivers seatbelt but figured I must have not fully buckled it; when it happened to my husband weeks later in a different seat, I researched it and see it is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641782February 10, 2025
SEAT BELTS
Driver and passenger seat belt buckle unlatch by itself while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641659February 10, 2025
SEAT BELTS
The 2nd row, passenger side seat belt came unbuckled while we were driving. Then we started struggling to get it to click in. Now it won't close at all. I read online that this seems to be a common issue and that NHTSA started an investigation so I wanted to share my experience. I am bringing it into the dealer today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641604February 9, 2025
SERVICE BRAKES
ABS system is engaging on gravel road when coming to a stop at 20-25mph. Brakes don’t work and vehicle starts shaking. Hyundai dealership is saying there are no issues but this has happened periodically 4-5 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641578February 9, 2025
SEAT BELTS
The front seat belt has unbuckled on it’s own at multiple occasions, the system does alert of the unbuckling but it is a safety hazard if we get into a car accident. It happens randomly without any warning. We did not get it inspected yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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