Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11656120April 22, 2025
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed at night, the driver's side headlamp failed to adequately illuminate the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who agreed that the headlamp provided little illumination but informed the contact that the headlight was functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655955April 21, 2025
STEERING
Steering does a loud thud as if you have hit a curb when you are starting to move the car when auto start stop is engaged. does not do it when at speed but does it on every signal stop and go making a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655950April 21, 2025
VISIBILITY/WIPER
Sunroof randomly shattered in closed position on highway. I have pictures that show the glass bowing outward toward the sky instead of bowing toward inside the car indicating a object did not hit my sunroof. I also have pictures and videos of the sunroof and moment leading to glass shattering also proving it was not caused by an object. It is a serious issue because my sunroof was closed and my family was in the car. It couldve caused serious injury to the eyes if the inside slide cover wasnt closed as well. Something has failed causing this and I dont wish serious injury on anyone. I will be seeing my dealer tomorrow 4/22/25 huntington hyundai in new york to further evaluate it. There was no prior warning or symptoms before the exploding sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655903April 21, 2025
SEAT BELTS
Drivers seatbelt randomly comes unclicked when driving. This also happens even after making sure the seatbelt is secure. Also have issues with passengers side second row with seatbelt not clicking into place after several attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655582April 19, 2025
EXTERIOR LIGHTING
There is a defect in the headlights. As you can see from the attached picture, the right side projects light further up the road than the left side. The left side has a large triangular black-out region which blocks my view of the next lane. I took the vehicle to Phil Long Hyundai in Colorado Springs Colorado for warranty repair. They refused to drive the car at night because that was outside of their normal business hours. They adjusted the headlights “as high as they could go” according to their invoice. All that did was move the defect further up the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655518April 18, 2025
SERVICE BRAKES, STEERING
As the vehicle drove over railroad tracks the steering wheel began to shake violently and I attempted to push the brake pedal with my full body weight but the brakes would not work and the car lunged forward, striking the vehicle in front of me. The failure of the brake system on my 2024 Hyundai Palisade prevented me from stopping the vehicle and thus I impacted the vehicle in front of me putting not only my life in jeopardy but also the driver of the car in front of me. I sustained a neck injury and headaches and have required ongoing medical care as a result. This vibrating steering wheel and braking issue has happened in the past several times and was reported to Wiesner Hyundai on several occasions; however, the dealership was not able to recreate the problem. The vehicle has been inspected by the service department at Wiesner Hyundai. There were no warning lamps, messages or other symptoms of the problems prior to the failure.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11655478April 18, 2025
SEAT BELTS, SEATS
The seatbelts in the Driver, Front passenger and second row passenger come unlatched by themselves, unprompted and at times, do not want to buckle until multiple times of forces them in. The driver seat with the lower seat adjustment will move unexpectedly without prompting. This is not the first time this has happened. It has occurred multiple times this past year, starting around 36,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655462April 18, 2025
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I was driving not even 5 miles per hour because I was coming to a turn I was making there was bumps in the road I ran over and lost control of the car no steering at all I couldn't stop it felt like I had a blow out and then I stomped on the brake hard and it stopped before it hit the curb with no codes or anything to tell Me what happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655407April 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655395April 18, 2025
SERVICE BRAKES
At 2:38 pm on Thursday, April 17th, I was driving southbound on a street and I had just picked up my daughter from school. There were a lot of cars since school just got out. I was behind a car approaching a light going less than 10 miles an hour and braking lightly, then all of a sudden, the ABS system kicked on and my car jerked and vibrated violently forward for about 5 seconds and would not stop. I thought I was going to hit the car in front of me. Finally, I felt the brakes work normally and was able to come to a complete stop. There were no collision warnings or beeps even though I was very close to the car in front me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655324April 17, 2025
SERVICE BRAKES, STEERING
When traveling slowly and braking, if you hit a bump the car steering begins to shake wildly that makes you feel you will lose control. You have to bump the brakes to make it stop. Seems like the anti lock brakes kick in when it shouldn’t and because it is the front tires make the car violently shake. Happens intermittently and difficult to reproduce at will. Has happened numerous times. Brought to dealership and because it can’t be reproduced at will they will not investigate the issue. Seems to be only a matter of time this will cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654475April 14, 2025
SEAT BELTS
Seatbelts coming unlatched randomly and all the time. Happens every time we drive and go somewhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654490April 14, 2025
SUSPENSION
Rear shocks stiff and making noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654611April 14, 2025
SERVICE BRAKES
On three separate occasions while driving in moderate stop-and-go traffic, I experienced an intermittent issue with my braking system. I was unable to fully depress the brake pedal. In some instances, the pedal felt like it was grinding as I pressed it down. The grinding sound was similar to what you might hear when there’s surface rust on the brakes in the morning, but it was coming from the brake pedal. I had been driving for a while and it hadn’t rained in days. I also felt feedback in the pedal during these instances, even though the issue did not appear to be related to the brake pads or rotors. This reduced my ability to brake effectively, and although I have not been involved in a crash, the safety of myself and those around me on the road was potentially in jeapordy. The issue is sporadic and does not trigger any dashboard warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654154April 11, 2025
POWER TRAIN
Purchased a 2020 Palisade in March of 2024 with 76k miles on it. Asked the dealership we bought it from to look at the transmission after a week of owning the car, they said it was fine. I took it to Hallmark Hyundai dealership on 9/26/24 and they would not look at it until i had the transmission fluid flushed this was at 88430 miles. It was barely making it up a hill, we had the gas pedal to the floor and it was pulling back like it was going to stall. I scheduled to have the transmission fluid flushed at a local certified mechanic and he found tons of metal shaving and chunks throughout the fluid this was done at 89368 miles. I took it to Wilson County Hyundai after this was done and they said I needed a full transmission replacement this was done at 89643. They replaced the transmission, and on my way home from picking the car up there was metal grinding sounds coming from the transmission. I called Wilson County back and they asked me to bring it back, it was back on their lot less than 24 hours later. The transmission that was sent from the manufacture was a faulty transmission. The replaced the new transmission, and the sound stopped this was done at 89730 miles. After a couple thousand miles the metal grinding came back, along with the hard shifting, gear skipping, excessive vibration between gears, going up in RPMs but not shifting. I took it Jim Johnson Hyundai and they reset the Transmission adaptive, this is not fix the problem this was done at 96497. It back in the dealership now at Wilson county with the mileage of 99000 and their service manager told me they have 5 of them on their lot right now needing new transmissions. The car has less than 100k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654121April 11, 2025
SEAT BELTS
Sometimes seatbelts come unbuckled in the front and back seats. Currently front passenger seat will not buckle has happened several times. Seems to not always latch all the way. Have had a seatbelt, unbuckled while driving a few different times. Huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654002April 10, 2025
SEAT BELTS
2nd row captain seats come unbuckled on there own after correctly buckling/ latching them. Has done it multiple times while driving down the road on my adult children and my younger children
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653953April 10, 2025
SEAT BELTS
The driver's side seat belt does not buckle when it is cold outside. It takes several attempts for it to latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653627April 9, 2025
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving 15 MPH, the seat belt disengaged unintentionally. There were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653590April 9, 2025
SEAT BELTS
Passenger rear seat (middle row) belt comes unlatched on its own while the vehicle is being operated. The latch is currently securing a [XXX] boy (approx. [XXX]) for most of the time the seat belt is latched. The seat belt in most cases remains latched however it is slowly becoming more progressive. The left rear passenger seat (middle row) is currently latched securing a car seat with no issues present and no issues present at third row seat belts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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