Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11661447May 16, 2025
SUSPENSION
Rear shocks failing due premature wear and tear. There were/are no warning lamps and there was no singular incident (eg. accident) that caused this problem that I am aware. The passenger-side rear shock started exhibiting knocking noises in August 2024 when the car was 5 yo and had approx. 85000 miles. Since, the knocking is more frequent but not louder. Also, the ride has slowly become worse over bumps. Dealer confirmed problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661183May 15, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2022 Hyundai Palisade. The contact stated that when the vehicle it was purchased, the VIN was included in NHTSA Campaign Number: 22V633000 (Trailer Hitches) and was repaired. The contact stated that after the recall repair was completed, the radiator suddenly failed, and the vehicle would overheat, and the heater failed to operate as needed. The vehicle was taken to the dealer who diagnosed that the radiator had failed and needed to be replaced. The radiator was replaced. After having the repair completed, the vehicle would shake while accelerating and driving at various speeds. The contact stated that failure mostly occurred while the transmission was shifting into 2nd gear. The contact stated that engine was overheating and the coolant reservoir needed to be refilled every day. There were no warning lights illuminated. The vehicle was taken to Tasca Central Avenue Hyundai (111 S Central Ave, Hartsdale, NY 10530); and it was diagnosed and determined that the transmission was slipping and needed to be repaired. The vehicle was returned to the first dealer who diagnosed that the coolant hose had failed and needed to be replaced. The vehicle was not repaired. The contact retrieved the vehicle from the dealer, and the transmission warning light was illuminated. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660958May 14, 2025
ENGINE
My 2021 Hyundai Palisade has had some issues relating to the engine recently. We take extremely good care of our cars, and are early when due for our oil changes. A couple of months ago, my husband checked my Palisade's oil before a trip. There was NO oil showing on the dip stick! I had just gotten an oil change 2000 miles before. He added 6 quarts of oil, and it was still only showing half full. We brought it up to the dealer, and they did an oil change and $900 worth of replacing things that were not covered on the extended warranty. Last month, I drove it, and the engine light went on AGAIN. We brought it in, and they said there was no oil? We told them it is not leaking anywhere, but it might be burning off or slipping somewhere else. They did an oil change (which we had to pay for even though there was no oil) and told us to come back in 1,000 miles. We went back and they said it was burning over a half quart after 1,000 miles, but Hyundai won't do anything unless it burns more than 1 quart in that time. Then, 3 days later, my engine light comes back on, and here we are again. NO oil, not even 1,500 miles, and at the dealership again A WEEK LATER! This time, they are doing a combustion chamber cleaning? I understand there are procedures that need to happen, but this does not fix that my engine is burning my oil. 3 of my coworkers have had their engines replaced due to this issue of oil consumption and where it goes. This can cause my car to die on the side of the road, immediately, and combust! My family is at risk of being in the car, and so are others who drive around me if this happens. Why is Hyundai waiting for this to happen? This is completely negligent on their end!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660161May 10, 2025
POWER TRAIN, ENGINE
I am writing to formally report a significant safety concern involving my 2022 Hyundai Palisade, specifically related to the radiator and coolant system. In November 2024, I experienced issues indicative of a coolant leak, including engine overheating warnings and noticeable coolant odors. Upon investigation, I discovered that Hyundai had issued Technical Service Bulletin (TSB) #23-EM-003H on August 3, 2023, acknowledging that certain 2020–2022 Palisade models may exhibit a slight coolant leak at the radiator. Despite this acknowledgment, Hyundai has not initiated a recall, leaving many consumers, including myself, vulnerable to potential engine damage and safety risks. Furthermore, numerous complaints have been filed by other 2022 Palisade owners reporting similar issues: •One owner reported an engine overheat warning while parked, followed by a strong coolant smell and visible coolant leakage. The dealership diagnosed a cracked radiator. •Another owner experienced coolant odor inside the vehicle and was informed by the dealer of tiny pinholes in the radiator, necessitating a replacement that was delayed due to high demand. These incidents highlight a pattern of radiator failures that pose a risk of engine overheating and potential safety hazards. The lack of a formal recall or widespread notification to owners exacerbates the issue, as many may be unaware of the potential danger. Given the severity and frequency of these problems, I urge the NHTSA to: 1.Initiate a formal investigation into the radiator and coolant system defects in 2020–2022 Hyundai Palisade models. 2.Assess whether Hyundai’s current measures are sufficient to address the safety risks associated with these defects. 3.Consider mandating a recall to ensure affected vehicles are promptly and effectively repaired. I appreciate your attention to this matter and your commitment to vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660139May 10, 2025
SERVICE BRAKES
Car has had multiple issues with brakes where it shudders on brick roads. There have been two incidents on brick roads where the car won’t brake and has slid into oncoming traffic. Hyundai is aware of the issue but, has no fix for it. They say it is safe however, definitely not safe when sliding into oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659935May 9, 2025
STEERING
The vehicle pulls to the right at all times, but most significantly at higher speeds. This causes veering and constant correction resulting in driver fatigue. The right sided pull is present with and without lane keeping assistance. This issue has been confirmed by dealership and two alignments have been performed by independent shops without resolution. The vehicle passed certified preowned inspection prior to sale and there are no prior records of pulling right other than abnormal tire wear at ~25,000 with all 4 tires replaced prior to purchase 4/23/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659881May 9, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a road that was very rough with many bumps and the car (well in front of me) began to slow down to avoid a big pot hole, I applied my brakes to slow down before I got close to that car. Because the road was rough, as many others have filed the same complaint now, my Palisade engaged the ABS and the car coasted much farther than it shoudl have with the amount of brake pressure I was applying to stop before I collided with the vehicle slowing in front of me. The ABS prevented me from stopping before I almost hit the car who at that point had stopped in front of me, the forward collision warning came on and the emergency braking applied violently which almost caused a wreck behind me as well becuase the person behind me was not prepared to me to come to a complete abrupt halt. The palisade stopped itself after the ABS wouldn't let me stop soon enough to avoid a collision in front of me - almost causing a wreck behind me. With a simple google search, this ABS engaging on rough roads is a major common problem that Hyundai needs to address before we're all paying for wrecks that we didn't cause due to driver neglience but rather the functionality of the vehicle is causing the safety problem. I immediately called my dealership and have an appt for them to look at it early next week. I'm frightened this will cause me or my wife and kids to be in a wreck that could have been prevented.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659776May 8, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
UNKNOWN. Rough idling. Throwing itself into park & turning the engine off but dash stays on like engine is running. Engine, oil, battery, theft light does come on when this happens but go away after starting car. Has been to mechanic multiple times but showing no codes & unable to figure out the cause of it. The car can not just idle either. Has been going on for over 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659847May 8, 2025
SERVICE BRAKES
We were in slow traffic, stop and go…and my wife went to stop and the car started pulsating and the brake pedal did not work. I checked online and there are reports of this issue and there are no recalls for our car. This was not anyone’s imagination and she had to pull/turn the car to the right to plan on avoiding hitting the car in front of us…as it was pulsating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659792May 8, 2025
ELECTRICAL SYSTEM
Recall #25V-291
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659654May 8, 2025
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
In January 2025, during snowy weather, the windshield wipers on my 2021 Hyundai Palisade failed mid-operation and began making a buzzing noise. After 3–4 uses, they locked up and stopped functioning, causing a serious visibility issue. This occurred while driving, putting my safety at risk. This symptom directly matches NHTSA Recall 23V-180 / Hyundai Campaign 243, which I was told had already been addressed by the dealership I purchased from (Fitzgerald Hyundai in Gaithersburg, MD). I bought the vehicle used in April 2023, around the time this recall was active. I brought the vehicle back to that dealership in May 2025. They confirmed the wiper motors appeared to be binding and recommended replacement. However, they claimed the issue was not related to the recall and charged me a diagnostic fee of $209. Their service summary matches the defect described in the recall. I believe the recall fix was either never performed properly or did not actually resolve the underlying issue. This appears to be a recurring safety defect that puts drivers at continued risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659519May 7, 2025
SUSPENSION
OEM shocks are clunky and noisy. Exhibit a rattling sound at lower speeds namely at rear right. Noise is progressive and noticeable at higher speeds as time goes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659631May 7, 2025
ENGINE
Experienced complete engine failure. Car was at a Certified Hyundai dealership 2 weeks prior for new plugs and new coil pack. Multiple point inspection with no noted issues. Driving on a 3 hour trip when suddenly the engine started knocking without an engine light or oil light coming on. Pulled over and no oil on the dip stick. The same dealership did an oil change at 86,000 miles now the car has 92,000. No oil change suggested at last visit. Sounds very similar to other recall descriptions. Please review
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659584May 7, 2025
SERVICE BRAKES
When I drive over small pothole with low speed up to 15mph my abs activated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659441May 7, 2025
EXTERIOR LIGHTING
This is an update to my previous complaint 11655582. Hyundai replaced the left headlight assembly on 5-5-25. Email I sent to Hyundai this morning: "I drove the car Tuesday evening and noticed the same problem as before the left headlight replacement. Later, at nearly 10:00 PM, I took the car to a dark road with little traffic to get a better look and to take the attached pictures. The outside temperature was 35 degrees with a light drizzle. Here is what I did. 1.I covered the left headlight with the thickness of two towels so only the right headlight shined on the road. I immediately saw the triangular area where there was an absence of light. I walked toward the safety defect to get a good picture. The two dark lines on the left of the picture are the shadows cast by my legs. The leg shadows did not create or impact the safety defect in any way because the safety defect was there when I stood to the side of the car and behind the headlights. 2.I repeated the experiment with the right headlight covered so only the left headlight shined on the road. The result was the same – a dark triangular area where there should be light. 3.When both headlights shine, the two defects blend with one another and project a distracting and unsafe image to the driver. Here are the conclusions that I have drawn from this experiment. 1.There must be a defective component that is used in both the left and right headlights – perhaps a reflector or lens. Perhaps that component is also used in more models than just the Palisade. 2.Since both original headlights and the new replacement left headlight contained this safety defect, the manufacturing dates of the three items might have been weeks or months apart. This makes it unlikely that only my car received three random defects and more likely that this is a widespread problem. 3.The current stock of headlights could be defective and replacing the ones on my Palisade from that stock may not fix the problem."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659432May 7, 2025
SUSPENSION
Have had rear shocks replace twice by the dealer with less than once at 35,000 miles again at 60,000 mile on the SUV. now with around 70,000 miles on the SUV the shocks need replaced again. It is unacceptable for a manufacture to know how bad the shocks are on a vehicle and not come up with a better design. This is a border line safety concern suspension plays a vital role in a vehicles road manners and ability to maneuver car in hazardous situations. Replacing shocks on a vehicle every 25,000 miles to have a safe vehicle for my family is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659319May 6, 2025
STEERING
SUV pulls to the right in a unsafe manner, Dealership did a alignment but the SUV is still pulling to the right , I’ve been in twice and will back to the dealer after starting a claim to Hyunida Corporate as from my research it’s a common issue Hyunida is denying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659128May 5, 2025
SEAT BELTS
Picked the car of the shop from having the hood and roof repainted. The seatbelt tensioner was broke. Therefore it doesn’t retract. It may have been twisted at one point. But now it just lays on seat. No one can ride in front seat bc of a broken seatbelt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658063May 1, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657847April 30, 2025
FUEL/PROPULSION SYSTEM, SUSPENSION
1. When accelerating, the entire car shudders intermittently but especially after letting off of the accelerator and then reapplying pressure to the accelerator. 2. The entire rear suspension makes popping and clicking noises constantly and seems to "bottom out" when going over the slightest bump or road imperfection. It causes the vehicle to bounce excessively potentially causing it to "fish tail". Discussed with dealer during early scheduled maintenance with little to no concern by them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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