Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11683982August 29, 2025
SERVICE BRAKES
Anti locking braking system malfunctioning and preventing me from braking at low speeds in a parking lot and at a stop light. No lights on internally (Dash). Had to swerve to avoid hitting the vehicle in front of me at the stop light and had to hit my horn to have the person in the parking lot slam on their brakes to avoid hitting me. Both incidents happened at about 5 miles per hours on flat grounds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683938August 29, 2025
SERVICE BRAKES
This car was just purchased brand new in April 2025. The ABS system is randomly malfunctioning. It causes my braking distance to change and I am concerned with the braking of my vehicle. The ABS system engages like I am slipping on ice or snow. It has happened 4 times on dry pavement during the summer. The dealer is unable to duplicate the issue and therefore cannot do any repairs to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683895August 29, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
[XXX]. While approaching a red light traffic signal ABS kicked in with a slight acceleration and reduced braking. There was a car ahead of me stopped at the red light. Applying normal pressure to the brakes was not slowing my vehicle requiring me to use both feet to force enough pressure to the brakes to stop within feet of hitting the vehicle in front of me. This was on a main public road and the road was rough. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683865August 29, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11683834August 29, 2025
SEAT BELTS
I am writing to report a serious safety concern regarding my vehicle’s front passenger seat belt, which unexpectedly came unlatched. Although Hyundai replaced that one seatbelt, I remain very concerned that other seatbelts in the vehicle could have the same defect. I was informed that the warranty has been extended in case this issue happens again, allowing for additional replacements. However, this approach does not fully address the risk. If a seatbelt were to unlatch during an accident, it could lead to severe injury or death. This is a major safety hazard affecting all seatbelts in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683799August 28, 2025
ENGINE
SUV is consuming oil prior to 5000 miles. I went to the dealer in June after noticing my SUV shuttering and almost shutting off while accelerating and it was noted that all of my oil was gone. I was instructed to get an oil change. I came back a month and a half later and all of my oil was gone again and it had been less than 5000 miles since the last oil change. I was instructed to get another oil change and come back in 1000 miles. It has been 3 weeks and I came back 1000 miles later with most of the oil gone. Diagnostic showed internal damage and the valve seal is leaking internally. There were no warning lights. I am waiting for further inspection by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683715August 28, 2025
SERVICE BRAKES
At low rate of speeds coming to a stop the ABS braking system will activate on uneven surfaces, loose gravel or rough terrain. When this happens you have no control when the car will stop. We've almost went into the back of another vehicle or went out into an intersection. This has happened multiple times and we've been made aware there is a class action lawsuit about this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683704August 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have taken my car into Hyundai three times time. When I am driving, coming up to a stop at a light, sign or because of a hazard, there are times my brakes lock up completely and I cannot stop my car. Each time I've taken my car, I've been told "we cannot replicate the problem we are unable to fix it" It happens at least 5-10 times a week. I've almost crashed at least 7 times and I have to move over to try and move out of the way, slam down my brakes in hopes that something clicks and I can stop. I know that I will crash one day but my equity is negative on my car and there isn't anything I can do. I have young children in my car and I could be a risk to anyone else on the road and I'm extremely disappointed in how Hyundai is handling this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683143August 26, 2025
SERVICE BRAKES
GROCERY STORE PARKING LOT, APPROACHING STOP SIGN AND ANPTHER CAR WAS IN FRONT OF ME. THERE IS A DIP OR SOMETHING AND I WAS BRAKING TO STOP BEHIND THE PERSON WHEN MY BRAKES STARTED SHUTTERING AND THE CAR WOULDN'T STOP. IT JERKED FORWARD AND THEN RIGHT WHEN I WAS ABOUT TOP HIT THE CAR IT STOP SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682924August 25, 2025
SUSPENSION
Rear shocks leaking and fail inspection. This was confirmed by both the dealer and independent service center. There were no warnings. This is the second time the same shocks have needed to be replaced. The first time they lasted 3 years, the second time two years. This is an endemic problem with these shocks affecting both the original and OEM replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682935August 25, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
While merging onto a highway, my 2020 Hyundai Palisade abruptly lost all engine power and stalled. This immediate and complete failure occurred at a critical moment, posing an extreme safety risk. All dashboard warning lights illuminated, but provided no specific diagnosis. The vehicle was towed to a dealership, where technicians determined the engine was consuming oil at an abnormal rate, despite a lack of visible leaks. I was instructed to participate in an "oil consumption test," a three-part process that required multiple oil changes and inspections over several months. Each time, the vehicle had burned over a quart of oil—a clear indication of a defect. Despite this evidence, Hyundai denied my warranty claim, accusing me of negligence for being unable to produce oil change records between 29,600 and 46,900 miles. This is a common and unacceptable tactic used to avoid accountability for a widespread issue. My experience is not isolated. Hundreds, if not thousands, of owners of 2020-2023 Hyundai models, including the Palisade, report identical engine oil over-consumption issues and subsequent power loss. This issue is a **severe safety hazard** that can lead to sudden, catastrophic engine failure and potential accidents. Hyundai's refusal to acknowledge this defect and issue a recall is **gross negligence**. They are knowingly allowing thousands of unsafe vehicles to remain on the road. There are currently federal lawsuits against Hyundai for this very issue. The transportation authority must force Hyundai to issue an immediate recall and remedy this critical defect before a tragedy occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682953August 25, 2025
POWER TRAIN, ENGINE
The contact owned a 2020 Hyundai Palisade. The contact stated that while driving at approximately 65 MPH, he heard an abnormal popping and hissing noise. The contact stated that he started to smell a burning odor. The contact was losing forward momentum. No warning lights illuminated. When he applied the accelerator pedal, the vehicle continued to slow down. The contact pulled off the highway, stopped the vehicle, and turned off the engine. The contact stated that almost immediately, smoke was issuing from under the front end. The contact stated that the vehicle burst into flames. The police and fire department were called. The fire was extinguished using chemicals. The police and fire departments issued reports. The vehicle was towed away to an impound lot. The contact stated that he had the transmission replaced in 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11682912August 25, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The engine issue first started as a small knock and hesitation during acceleration, which has now progressed into full misfiring and loss of performance. Diagnostic documents indicate internal mechanical failure. Hyundai has failed to timely fix the issue, and the vehicle remains unsafe to drive. I was issued a loaner vehicle but told not to drive it out of town. This left me and my family without a safe and reliable form of transportation. I am requesting a full investigation and buyback of this vehicle due to repeated failure, poor service response, and continued risk to driver safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682853August 25, 2025
UNKNOWN OR OTHER
Child Safety Lock Failure: This message displays on instrument panel upon immediate startup of vehicle and randomly after the child safety lock clicks on and off continuously. Child safety lock is stalled in a continuous lock and unlock clicking mode. This has happened while drving and after the car is in park and I am taking a child out of the car. After depressing child safety lock button on driver's door panel, the sound stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682780August 25, 2025
UNKNOWN OR OTHER
Sun roof snaps cheap plastic parts. They produced a tbs for it yet expect people to pay over 4k in repairs for a common issue which is a major safety issue. (TSB) 23-BD-003H Occurred 3 months after buying it certified
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682640August 24, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
On [XXX], while driving on the freeway, my 2020 Hyundai Palisade suddenly malfunctioned and went up in flames without warning. My young son was in the vehicle with me. Within moments, smoke and fire spread rapidly, forcing us to stop in traffic and escape before the fire fully engulfed the car. The entire vehicle became a total loss. This was a terrifying, life-threatening situation. My safety and my son’s safety were at extreme risk. If my other family members had been in the car, the outcome could have been catastrophic. The emotional trauma from this event is significant and continues to affect us. The incident was reported to the San Antonio Fire Department, who responded to the scene and documented the fire. Their reports confirm the vehicle fire: Incident Report #[XXX] and SAFD Case #[XXX]. After researching, I discovered that similar fires have been reported in Hyundai vehicles, raising concerns that this is part of a wider safety defect. Families should not have to fear their vehicle spontaneously igniting on the road. At the time of the fire, there were no warning lamps, error messages, or symptoms that suggested the vehicle was unsafe. The failure happened suddenly and without warning. The vehicle has not been inspected by Hyundai at this time, but it is available for inspection upon request. I am urging a full investigation into Hyundai’s design and safety practices, as this fire placed lives in immediate danger. This was not just a mechanical failure—it was a potentially fatal event that could have resulted in severe injury or loss of life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682712August 24, 2025
SUSPENSION
The rear struts are failed within a very short amount of mileage driven. Warrantied twice, but fail again after 20-30k miles. Safety concerned because boucy ride can result in lost of control when hitting bump in the corner. No warning lamps or messages appeared. However, clunking noise from the back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682722August 24, 2025
ENGINE
We have brought the vehicle to Potamkin Hyundai on three separate occasions, [XXX] [XX], and [XXX], and [XXX] due to the engine stalling unexpectedly while driving. This issue has placed our family, including our children, in serious danger and has not been resolved. At our initial visits, we were informed that the engine was consuming excessive oil. However, during our most recent visit on August 5, 2025, we were told that the engine was full of oil and functioning properly, and that no error codes were present. Because they were unable to duplicate the issue, we were told we would need to pay out of pocket to tear down an already faulty engine which is unacceptable. Despite this, the vehicle shut off once again while driving, creating a hazardous situation that is completely unacceptable and life-threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682707August 24, 2025
SERVICE BRAKES
When coming to a stop, car will rumble and brake pedal stops working. Seems like abs issue. Doesn’t happen often but happens enough to be unsafe if cannot be replicated to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682644August 24, 2025
SERVICE BRAKES
Issue has happened 2 times, when slowing down to a complete stop. the car began to shake violently at (approximately 5-10mph) and the car would keep creeping forward , until I kept pressing on the brakes really hard and finally it would stop creeping forward and stop . It almost caused me to hit the vehicle in front of me both times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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