GMC Yukon Complaints

6,462 consumer complaints on file.

#11531067July 8, 2023
EXTERIOR LIGHTING
The taillights started to randomly go in and out. The driver side taillight stopped working but the passenger side taillight still worked. Then a day later the driver side taillight worked, but the passenger side taillight didn’t work. The next day we were going to look into this issue, and the driver and passenger side taillights were working, so we halted. We kept an eye on it and they seemed to continue to work for a few days with no issues, so drove it 20 miles to work. When I left work it was dark and I had a coworker check my brake lights before leaving and the running lights and brake lights were indeed working. By the time I arrived at home, I had no running or brake lights. This is and was a danger to others and myself as this could’ve caused an accident driving and the taillights going out. The truck did not give a warning message that I had no taillights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530998July 7, 2023
ENGINE, POWER TRAIN
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530471July 5, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
“Service Trailer Brake System” indicator light and alert continue happening. As of this weekend, my rear driver side taillight has begun going in and out/off and on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530337July 4, 2023
UNKNOWN OR OTHER
Front dash is cracking by air bag compartment and vents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529646June 29, 2023
POWER TRAIN
The contact owns a 2023 GMC Yukon. The contact stated while approaching a stop light at an undisclosed speed, the vehicle stalled and lost motive power. There was no warning light illuminated. The contact shifted the vehicle into park and restart the vehicle. Once the vehicle restarted, the vehicle started operating normally. The vehicle was taken to the dealer but was not repaired. A software update was performed however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528859June 26, 2023
STRUCTURE:INTERIOR PANELS:DASHBOARD, AIR BAGS
The contact owns a 2010 GMC Yukon. The contact stated the front driver’s side dashboard was fractured. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and took the vehicle to a local dealer to be repaired. The dealer declined to service the vehicle under recall due to the dashboard being fractured. The dealer and manufacturer informed the contact that the recall repair would be performed once the dashboard was replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528684June 24, 2023
EXTERIOR LIGHTING
Rear tail lights failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528154June 21, 2023
ELECTRICAL SYSTEM
The contact owned a 2007 GMC Yukon. The contact stated that after his son parked the vehicle outside near the sidewalk, and turning the off the vehicle, the contact's son exited the vehicle. Approximately 5-10 minutes later, his son’s mother informed him that there was smoke coming from the front of the vehicle. The contact’s son was then informed by his mother that the vehicle was on fire. The vehicle then became engulfed in flames. The Fire Department was called to the scene and extinguished the fire. During the fire, the vehicle was destroyed and later towed away from the scene. A Fire report was filed, and the contact was informed that the fire was probably an electrical fire. The contact stated that the fire had started on the driver’s side front of the vehicle however, the cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11527157June 15, 2023
UNKNOWN OR OTHER
Sunroof exploded while I was driving. Had I not had the shade closed I could have been injured by shattered glass. Glass has been replaced at the dealer of purchase, via insurance claim with my agent. There was no indication that this would occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526929June 14, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SEAT BELTS
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the odometer was inoperable. There was an abnormal odor of fuel while starting the vehicle. The parking brake and TPMS warning lights were illuminated and flashing. The parking brake was inoperable. Additionally, the seat belts were inoperable. The contact stated that there was a cut in brake line. The vehicle was taken to the local dealer where it was diagnosed and determined that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525389June 5, 2023
ENGINE
I write to express my concern over an issue with my 2015 GMC Yukon that has also impacted other community members. In April, my Yukon, with just over 70k miles, broke down as I was turning from Rte 14 in Pembroke, MA onto Rte 53. At the time, I had my 3 & 5 year old children in the car with me. I could not get my vehicle to restart & had it towed to a local mechanic. After our local mechanic could not diagnose the problem, on 4/25/23, I had the vehicle towed to Marty’s GMC in Kingston, MA, where it was purchased. I had to call Marty’s regularly to check in on my vehicle before it was finally inspected. After 2 weeks, I was told that the valve spring needed to be replaced & the fluids flushed. I approved those repairs totaling $1600. After a couple of days, I received a phone call that there are issues with the lifters & brakes which would add another week of repairs & bring the costs up to $5,500. After another week, I received a call that there was more work to be done increasing the total cost of repairs by an additional $1,000. When I finally picked the car up, I was notified that the estimates I received were miscalculations & my repair costs totaled $7,512.23. Since this ordeal, I have talked to several GMC owners with cars of a similar age & low mileage. These owners have experienced the exact same issues. Throughout my conversations, I learned there is a service bulletin out on the issue with the lifters, but no recall. The lifter issue is a serious safety hazard. I have made multiple attempts to reach someone at GM’s corporate office to try & initiate a formal recall for the lifters. No one has been able to tell me how a recall gets issued. This whole ordeal has been a massive burden, both emotionally & financially for my family. It feels as though my young children & I were put in harm’s way for a known GMC issue that could have been avoided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525259June 4, 2023
STEERING, UNKNOWN OR OTHER
UNKNOWN. Truck would not move out of gear as the gear shift was just moving up and down and not catching any gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524900June 1, 2023
EXTERIOR LIGHTING
LED brake lights and tail lights not working on passenger side. Partial LED failure on driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523850May 25, 2023
STEERING
Experienced a sudden loss of steering ability while driving, no collision occurred. Once the vehicle came to a stop still was unable to steer the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523401May 23, 2023
ELECTRICAL SYSTEM, STEERING
My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523225May 22, 2023
UNKNOWN OR OTHER
GM already has extended the warrant for faulty AC Condensers model years 2015-2017. This model 2018 experiences the same exact condenser leak as the 2015-2017 models. In fact special coverage adjustment 17336 which omits the 2018 model has the same failure. This warranty should be extended into 2018 as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523118May 21, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ENGINE
service brake assist light, needed to press brake pedal harder to stop, a ticking noise coming from engine compartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522684May 18, 2023
STRUCTURE:BODY
The top of the dashboard instrument panel keeps cracking in several places despite trying to prevent any or further cracks. It is very visible and it is now cracking towards the steering wheel and the cover to the passenger air bag area. concerned that because it is in close range to passenger airbag component area as well as the steering column area that eventually there will some malfunction in either components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522554May 17, 2023
ELECTRICAL SYSTEM
The retractable side steps on the passenger side retracts while still getting into the vehicle. It almost catches the entire foot in the door. It’s a safety hazard for my children and parents. It is currently an out of pocket expense and my vehicle has less than 55000 miles on it. It has happened multiple time including today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522172May 15, 2023
EXTERIOR LIGHTING
Both tail lights have stopped working. I purchased in 2019 with 60k miles and by the time the first tail light failed, I was over the 72k limit. If these lights failing was an issue before, it still is an issue and the special warranty should be extended to ensure replacement of faulty items.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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