GMC Yukon Complaints

6,462 consumer complaints on file.

#11548163October 4, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When beginning to drive forward after coming to a stop at an intersection. The vehicle will often stall in the middle of the intersection. Requiring me to switch it transmission into natural and restart it as it’s rolling. I almost gotten rear ended many times I always get honked at. It just a matter of time before it causes an accident. It sometime happens after turning as well. I looked at forums on this gmc Yukon hybrid. And it looks like many other owners are asking the same question and nobody is coming up with any answers. Other customers say the dealer told them the hesitation is Normal. I took my truck into a local repair shop and he called me after three weeks saying it was done, but it still had the check engine light on and still is stalling out in intersections. Charge me $2000. This has been happening daily since I got the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547958October 3, 2023
FUEL/PROPULSION SYSTEM
Car suddenly turned off while driving. Thankfully I was only going approx 10 miles an hour. Screen asked to restart engine but it would not start. Got stuck literally in the middle of road. Was not able to put into neutral to remove from roadway. The assessment from GMC dealer was a failed fuel pump control module. 900 miles outside of warranty. This could have been a much more serious and dangerous situation if I had been traveling on a busy highway at a much higher speed. This should be investigated further as my car is just now 2 years old and well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547668October 2, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547139September 28, 2023
Chest Clip, Buckle, Harness
On, 9/27/23, I took my son to daycare around 9 am and went to Norfolk, NE for the day. I ran errands and had an appointment which my car sat in the sun for 1.5 hours at one time. Between stores we turned the air on as I had my oldest child with me. We came home to West Point, NE and picked up my other children about 4 pm. All car seat buckles were in normal working condition. I parked my car back in our attached garage on the East side of our house. Around 7:30 am on 9/28/23, I attempted to buckle my son again and noticed the male end of the chest clip was severely bent as if it had melted. My car has tinted windows in the second row where the car seat is located. The car sat in the sun, but not directly on the carseat, for the 1.5 hours while we were at the appointment. The car seat may have had direct sunlight while we were eating lunch which was no longer than 30 minutes. The car was again in the sun for another 2 hours but the carseat was not in direct sunlight during that time. Luckily, I had a spare carseat and was able to discontinue use of the car seat with the melted chest clip. I would not have been able to buckle the chest clip in the condition it was in on 9/28/23 ensuring the shoulder straps would be in the correct position on my child. The car seat has not been inspected by anyone other than myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546158September 23, 2023
FUEL/PROPULSION SYSTEM
On Sept 17, 20123 my SUV stalled while driving in heavy traffic causing a sudden and unexpected loss of power and putting me in jeopardy of a crash My vehicle was towed to the dealer as it would not start. The dealership replaced the Fuel Pump Power Control Module. There is a recall for this part on 2021 Yukon. My vehicle was not included in the recall. Further, this make /year SUV has 11 safety recalls . I contacted GMC and opened a case. No one has contacted me to discuss the issue. I called several times and have been provided little information other than “the Regional Service Rep” will contact me and that GMC sent an email to the dealership. I have been repeatedly told my vehicle is not part of the recall. Logic dictates otherwise. I do not believe the part failure was a coincidence. Rather, the recall should have included my SUV. Further, GMC should contact me to discuss this issue as a consumer with a safety concern. I cannot operate this vehicle with confidence knowing that some of the other recall items could cause a sudden loss of power. I do not have trust in GMC to accurately identify vehicles with issues. I want GMC to explain how any driver should feel safe to operate a vehicle on the roads under these facts- knowing a vehicle was not included in one of the recalls and could be left out of others. I also question why GMC makes a vehicle that cannot be put in neutral without the vehicle running. This creates a whole other safety issue if the vehicle stalls on a highway and needs to be pushed off the road. I had an issue with the tow because of this fact. In summary for required information: 1)Unknown if the part is available as the dealer removed it 2) I was in traffic and my vehicle stalled 3) The dealer confirmed the part needed to be replaced as the SUV would not start 4) See number 1 5) There were no warning lights or other. The SUV stalled. I know GMC wants to make a profit. It should not be at consumer’s safety and peace of mind..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546067September 22, 2023
ENGINE
The engine light has come on spuradically for the last 1.5 years and has been consistently on since May of 2023. This starting approx. 95,000 miles. During this time after starting the Yukon it is chuggy and missing, as I drive off it jerks and darts forward. Seems to be when I stop and start to go this happens, again engine light is always on...sometimes flashing. Starting 9/19/23 (106,000 miles) when slowing down to turn into a parking lot the engine revved high, no movement with the touch of the gas pedal and suddenly takes off with a jerk and a squeal of the tires. VERY SCARY. Since then I have experienced this DAILY, at least once a day. So far it is when I am going slow, either taking off and accelerating or slowing down. The engine and RPMS rev up and go high with no way of moving when touching the gas pedal then suddenly jerks and takes off with the tires squealing. I am also experiencing the transmission shifting VERY hard, mainly when slowing down. I am feeling very timid and scared to drive this vehicle...this is a seriously dangerous situation and can cause a serious accident or life! I believe this fits into the description of the GM Class Action Lawsuit filed over transmission problems. When I previously talked to the dealership they kept saying that there was no recall for the problems and to bring it in. I am not going to continue to get things fixed that do not fix this problem, as I have already. I know of a friend who has the same vehicle/year only a Tahoe and is experiencing the same problem and had work done at a dealership with no fix for their issue neither. Something has to happen with this problem from GM! The contact stated the issue has gotten worse pushing down the gas pedal rendering the vehicle immobile, then all of a sudden it jerks and shifts into gear jolting the vehicle forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545764September 21, 2023
SERVICE BRAKES, ENGINE, STEERING
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544427September 13, 2023
AIR BAGS, SEAT BELTS
Service safety restraint system came on my vehicle and I just purchased this vehicle 3 weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543903September 11, 2023
ENGINE
I was driving approximately 25 to 30 mph in a round about on two different occasions within the last 10 days and the vehicle completely shut off in a busy traffic area almost causing an accident on both occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543384September 8, 2023
ELECTRICAL SYSTEM, SEATS
The contact owns a 2019 GMC Yukon. The contact stated that the third-row seats electrically controlled failed to function as needed. The contact stated that that the seats failed to move forward or backwards. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the third-row seat unit needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure TSB: PIT5550C (Left Side Third Row Seat will not Power Fold/Unfold Seats, Electrical System). The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543334September 8, 2023
SUSPENSION, STEERING, POWER TRAIN
Out of no where the right side makes a clicking noise when I turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543108September 7, 2023
UNKNOWN OR OTHER
this yukon is leaking water into the cabin and mold has developed. i do not know when this issue started but i noticed the mold under the passenger rubber mat on 8/26/23. i contacted the local dealer, koon's gmc and they told me that they would charge me to just look at the car even though it is under a bumper to bumper 3 year warranty. the dealer was unable to locate the source of the leak, so nothing was fixed. i have been in touch with a gmc representative and she hasn't any useful information. the development of mold in the car is hazardous to our family and this should be looked into by the government.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541832August 31, 2023
EXTERIOR LIGHTING
The rear taillights both went out due to a design issue with the LED circuit board - where the connections on the board crack and cause the lights to fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541873August 31, 2023
SEATS, ELECTRICAL SYSTEM:HORN
The contact owns a 2022 GMC Yukon. The contact stated that while her daughter was occupying the second-row passenger's side seat, the seat inadvertently folded. The contact stated that the failure recurred on the second-row driver’s side seat while the seat was vacant. Additionally, the contact stated that the horn was inoperable. The contact stated that she was concerned for her safety and the safety of her children. The vehicle was taken to the dealer, where an unknown diagnostic test was performed, and the parts were ordered. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer, and the contact was informed that a case was opened. The failure mileage was approximately 10,444.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541842August 31, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon. The contact stated while driving approximately 80 MPH, the vehicle stalled. The contact was unable to veer to the side of the road and was unable to restart the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was determined that the fuel pump power control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540799August 25, 2023
AIR BAGS
As per Tread Act that confirms reimbursement for recalled items, I replaced the Takata airbag on 09/18/2019 after a recall issue by NHTSA, but prior to GMC manufacture initiating the repair. General Motors refused to reimburse the cost of the replacement of the airbag. Under Tread Act the manufacturer is required to reimburse any repair prior to actual recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540473August 24, 2023
EXTERIOR LIGHTING
The rear taillight has gone out. The LED board has a crack in the soldering causing the entire unit to malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540196August 22, 2023
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
the radio control panel seems to quit working every 2 years. This will be the 3rd radio control panel that I have to replace in this car since 2017. GMC says it isn't their problem since they use other products than GM. I feel that GM motors should stand behind the products that they place in their cars. The same product breaks the same way every time, This is not a me problem but a GM problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539639August 20, 2023
SERVICE BRAKES
“Service Trailer brake system” warning continually going off when driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538991August 16, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LED brake light works intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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