GMC Yukon Complaints

6,462 consumer complaints on file.

#11516354April 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 GMC Yukon. The contact stated that upon the start of the vehicle, the vehicle independently reversed without warning upon touching the gear shifter. The vehicle first reversed into a cement barrier and then lunged forward into an intersection while she repeatedly depressed her brake pedal to no avail. The contact managed to call 911 and while speaking with an operator, she was able to regain control of the vehicle. The contact crashed into a parked vehicle as well as a barrier during the failure. Once the contact regained control of the vehicle, she pulled into a gas station where she was met by police. A police report was filed. The contact suffered mental anguish as a result of the failure. Due to the failure, the vehicle was towed to a dealer where they were unable to duplicate or diagnose the failure. The vehicle was then towed to an independent body shop where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11515319April 3, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle had a sudden loss power shortly after i started the vehicle. When I pressed down the gas pedal, the vehicle turned off. It was only a 20 mph zoned residential neighborhood so I was able to safely coast to the side of the road. I dont think i could have safely gotten to the side of the road if it had been on any type of a multi lane road. There was no warning, no lights, no sounds that there was a problem. I had the truck towed to the local dealership as i was 120 miles from home. The mechanic at dealership said it was a faulty “fuel pump power control module“ and that they are failing a lot. Last I heard that the part was on nationwide back order. There was a recall for this very same problem over a year ago but my vehicle is not part of the recall. Yet the problems are still occurring with many similar vehicles (Tahoe / Yukon)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515024April 2, 2023
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
Driving at a normal speed around 30 mph when vehicle suddenly becomes hard to steer as if the power steering just cut out or off therefore making it extremely difficult to control the vehicle and felt like a rough ride while this is taking place.....Definitely sounds like a safety issue......DASH READING WARNING SERVICE PWWR STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514664March 30, 2023
POWER TRAIN
I HAVE A 2012 GMC YUKON DENALI XL THAT STARTED HAVING TRANSMISSION "6L80" ISSUES AT 120,000 MILES.(03/20/2019) BEAMAN GMC STATED THE TRANSMISSION WAS OUT AND NEEDED TO BE REPLACED. OF COURSE JUST OUT OF WARRANTY. SO ON I SPENT $6031.19 TO HAVE IT REPLACED/REBUILT, NOW 80,000 MILES LATER ON 3/24/2023 I JUST HAD TO HAVE IT REPLACED/REBUILT AGAIN FOR THE SAME PROBLEM, THIS TIME TO THE TUNE OF $9454.00. I DECIDED TO DO SOME INVESTIGATIVE WORK AND FOUND THAT THERE IS A SERVICE BULLETIN ABOUT THIS TRANSMISSION THAT WAS DATED NOVEMBER OF 2022. BULLETIN # 16-NA-338 FOR A TRANSMISSION ASSEMBLY REPLACEMENT. ALSO ANOTHER BULLETIN (PL0773)DATED JULY 2012 AND ONE DATED FEBRUARY 2012 BULLETIN PI0488A. I CAN EMAIL YOU COPIES OF THESE IF YOU WOULD LIKE. THERE WAS ALSO A PRELIMINARY REPORT/BULLETIN PUT OUT JUNE 6TH, 2020 BULLETIN # PIP5175D WITH ALL OF THESE BULLETINS THERE SHOULD HAVE BEEN A RECALL. REBUILDING WHAT THEY ARE ALREADY ARE HAVING ISSUES WITH IS INSANE. PLEASE CONSIDER HELPING ME WITH THIS. I FEEL LIKE THERE ARE ALOT OF OTHER PEOPLE DEALING WITH THE SAME THING AND JUST HAVEN'T DONE THEIR RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513751March 25, 2023
SERVICE BRAKES
AFTER A 7 HOUR DRIVE ON FREEWAY BRAKES FAILED TO STOP VEHICLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP FOR A COMPLETE BRAKE JOB FOR $1800.00. VEHICLE SEEMED TO BE FIXED SO DROVE IT BACK HOME ANOTHER 7 HOURS AND THE EXACT SOME PROBLEM HAPPENED AGAIN WHILE PARKING IN MY GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513574March 24, 2023
ENGINE
Transmission, radio is skipping, brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513458March 23, 2023
POWER TRAIN
Today my GMC Yukon, lurked forward so hard it hurt my neck, shoulders, and back, I know this is dangerous and has happened before, the lurches are becoming more forceful and powerful and I'm afraid now of driving it far or distance, I don't want anything to happen to me or my family while driving, I must be able to get to appointments etc. This today scares me really bad and I need help with this vehicle...Had I not braked quick I would have been in the pond in front of me the lurk was hard pain shot from back to neck and I went forward, had on my seat belt loges...If not better in the morning I will seek medical attention, I'm really hurting...GMC said noting wrong on both occasions I asked when it was mild in 2019, again 2023, nothing...no...also no warning lights are on
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11513477March 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Keeps showing a service trailer brake system, it does it once in a while but when it does it keeps showing the message after pressing dismiss, I was researching online and apparently there is a lot of people dealing with this same issue and looks like it is a defect from factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512883March 20, 2023
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2021 GMC Yukon. The contact stated while stopped at a traffic signal, the engine started revving without the accelerator pedal being depressed. The contact stated that the vehicle occasionally independently accelerated. The contact state that the failure also occurred while the vehicle was in park(P). The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512527March 18, 2023
ELECTRICAL SYSTEM
Complete shutdown of electronic controls: Driving (pulled out of parking lot) Both remotes in vehicle SiriusXM on w/music Turned audio volume down from steering wheel Music volume immediately jumped to highest level Volume would not respond to steering wheel, radio knob or screen controls Could not turn off or change volume via radio knob (pulled over) Engine shut-off but immediately restarted, multiplt attempts on Park-foot on brake, with audio at full volume and no response to any controls (wheel, infotainment, radio knob) Tried to use remote: lock/unlock/stop, but no response. Changed source from SiriusXM to Android Auto via steering wheel controls and was able to reduce volume and all controls returned to normal function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511891March 14, 2023
UNKNOWN OR OTHER
Roof leak on 2021 Yukon w/ moonroof. Happened during an intense ice/rain storm while vehicle was parked on an incline with the front end up and rear end down. Water poured in through all 3 rows, including the headliner, dome lighting, front dash electronic panel on PSG side, and lastly the trunk. Dealer inspected the issue 4 days later, in which they water tested the vehicle with a garden hose indoors in a garage bay when temperatures are above 65 degrees, and on a flat floor. They stated they could not replicate the issue, which of course they couldnt because the dealer does not have the proper testing capabilities to do cold weather testing. They put my vehicle outdoors and allowed snow to fail and melt and it didnt have water come in, which was also above 36 degrees and on a flat parking lot. Dealer was not able to fix the problem and would not replace the headliner, even based on the video evidence I had of the water slooshing in the headliner and pouring out of the dome lights and onto the seats in all 3 rows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511545March 13, 2023
STEERING
the steering gear box became disassemble, steering wheel when to twelve o'clock, gears in steering gear box jump gear insurance inspector said a bolt back out,there was 439 recall for steering box recall in 2019 the part number changed several times with multiple bullets for same part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511585March 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump control module needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. A case was opened with the manufacturer. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511335March 11, 2023
POWER TRAIN, STEERING, VEHICLE SPEED CONTROL
On March 10, 2023 I exit Hwy 35 at the City of Cottula Texas, as I took the exit lane and arrived at the stop sign, the vehicle came to a complete stop the engine stop idling and the transmission switch to neutral, this created a safety issue for me and my family because I was unable to restart vehicle and I created traffic congestion at the intersection, I am worried that this can happen again and I might be exposed to other vehicles crashing against my vehicle or even worse if this is to happen in the highway I will not be able to control the proper handling of my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511222March 10, 2023
VISIBILITY
The contact owns a 2023 GMC Yukon. The contact stated that the reflection of the instrument panel lights from the driver’s side window was significantly impairing his vision of the roadway while driving. The dealer was made aware of the failure and confirmed that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 133.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509905March 2, 2023
EXTERIOR LIGHTING, AIR BAGS
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed in a parking lot, she suddenly saw a blinding glare and then crashed into a light pole. The air bags did not deploy. The contact stated that her two infant children were inside the vehicle with her and that there were no injuries. No warning lights were illuminated. A police report was filed. The vehicle was taken back to the contact's residence. The vehicle was then taken to an independent mechanic, where various unknown repairs were completed. The contact had received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting). The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11509444February 28, 2023
UNKNOWN OR OTHER, AIR BAGS
The dashboard on our 2010 GMC yukon was cracking. While driving to pick up my daughter from school, the dashboard center section calapsed inside the dashboard. It was very alarming and is leaving the airbag case exposed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509606February 28, 2023
UNKNOWN OR OTHER, SERVICE BRAKES
R and R shifter cables needed fixed exhaust needed fix brakes needed fixed. Still need air conditioning fixed was told the hoses are all cut this is how the sold us the Yukon. I took it back twice and they would not fix it. I have tried calling and talking to people to see what to do. Could you please help me.we used all our money for down payment at time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509029February 25, 2023
UNKNOWN OR OTHER
Ac just stopped working at 100,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507853February 17, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 GMC Yukon. The contact was informed by the dealer that the Forward Collision Avoidance chip was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts to be available. The contact had not experienced a failure. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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