GMC Yukon Complaints

6,462 consumer complaints on file.

#11066904February 4, 2018
SERVICE BRAKES
WITHOUT WARNING THE BRAKES FAILED. VEHICLE WAS IN MOTION AT TIME OF FAILURE, VEHICLE COULD NOT BE STOPPED AND AT 30 MPH RAN THROUGH THE RED TRAFFIC LIGHT AT A BUSY CITY INTERSECTION. FORTUNATELY, NO ACCIDENT OCCURRED. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALER REPAIRED VEHICLE. INVOICE STATED: "BRAKE LINE WORE THROUGH FROM STEERING COLUMN RUBBING ON FLEXIBLE SECTION."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066779February 3, 2018
UNKNOWN OR OTHER
LARGE CRACK ACROSS DASHBOARD IN FRONT OF DRIVER. DEALER WILL NOT FIX AND NOT COVERED UNDER WARRANTY. CLEARLY A DESIGN DEFECT. DEALER WANTS $1,800 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066598February 2, 2018
UNKNOWN OR OTHER
VERY LARGE CRACK IN THE DASHBOARD EXTENDING FROM PASSENGER SIDE AIR BAG TO THE INSTRUMENT PANEL. THIS IS DEFECT IN DESIGN/CONSTRUCTION AND WILL AFFECT PASSENGER AIR BAG EFFECTIVENESS AND SAFETY OF OCCUPANTS IF PIECES OF THE DASH ARE PROJECTED OUTWARDS AT A HIGH RATE OF SPEED. THIS IS UNACCEPTABLE. GMC NEEDS TO INITIATE A VOLUNTARY RECALL IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066701February 2, 2018
EXTERIOR LIGHTING
REAR TAIL LIGHTS HAVE MANUFACTURER DEFECT AND ENTIRE PANEL NEEDS TO BE FIXED AS AN ELECTRICAL ISSUE DUE TO LIGHTING FAILURE. SAFETY ISSUE OF BRAKE LIGHTS NOT WORKING AND MANUFACTURER NEEDS TO REPAIR ENTIRE TAIL LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066061January 31, 2018
ELECTRICAL SYSTEM
KEY GETS STUCK IN THE IGNITION ALL THE TIME. THE TRUCK GOES INTO COMPLETE SHUT DOWN OF ALL ELECTRICAL COMPONENTS, I MEAN ABSOLUTELY NO POWER. I CAN'T EVEN CALL ON THE BLUE ON STAR BUTTON. I TOOK IT TO WALKER GMC IN ALEXANDRIA, LA ON JANUARY 15, 2018 BECAUSE THE ENGINE LIGHT WAS ON. THEY SAID THEY FIXED IT AND ALTHOUGH THE ENGINE LIGHT IS NO LONGER COMING ON, THE TRUCK CONTINUES TO GO INTO COMPLETE ELECTRICAL SHUT DOWN EVERY FEW DAYS. I TOOK IT TO ANOTHER DEALERSHIP TO TEST THE BATTERY AND THE ALTERNATOR BUT THEY REPORTED THE BATTERY WAS AT 100 PERCENT AND THE ALTERNATOR PASSED ALL THE CHECKS. I'M AT A LOST BUT I DO NOT WANT TO RISK TRAVELING WITH MY DAUGHTERS AND THE TRUCK JUST COMPLETELY STOPPING ON US ON THE HIGHWAY. WHAT DO YOU SUGGEST I DO NEXT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066095January 31, 2018
AIR BAGS, SERVICE BRAKES
ON 01/23/2018 I GOT INTO AN ACCIDENT. THE BRAKES WHEN APPLIED HESITATED FOR A FEW THEN FINALLY TOOK HOLD BUT BY THAT TIME IT WAS TO LATE AND I ENDED UP ON SOMEONES LAWN AFTER CRASHING THROUGH THEIR WHITE PICKET FENCE, THEN ROLLING COMPLETELY OVER ON ITS TOP, TOTALLY THE YUKON. MY CONCERN IS THE NO AIRBAGS DEPLOYED AT ALL. THANKFULLY, I ONLY RECEIVED MINOR SCRAPES AND BRUISES. PLUS, I AM VERY SORE STILL. I AM CONCERNED THAT THIS COULD OF BEEN A WORSE CASE, WHERE I GOT SERIOUSLY INJURED OR EVEN DEATH BECAUSE THE AIRBAGS DID NOT DEPLOY UPON IMPACT. I HAVE NOTIFIED MY INSURANCE COMPANY TO MAKE SURE THERE IS A WRITTEN PAPER TRAIL PERTAINING TO THESE ISSUES WITH THE YUKON. SPECIFICALLY, THE BRAKES NOT CATCHING IN TIME AND THE AIRBAGS NOT DEPLOYING. I WOULD APPRECIATE A RESPONSE BACK TO THIS MATTER AS SOON AS YOU CAN. I ALSO BELIEVE THAT THE ACCIDENT MIGHT NOT OF RESULTED IN TOTALING MY VEHICLE IF THE BRAKES WERE WORKING PROPERLY. WHEN I APPLIED BRAKES IT FELT LIKE THEY WERE CATCHING BUT SEEMED TO TAKE FOREVER TO STOP SOON ENOUGH, ALMOST A HESITATION ON THE BRAKES PART. PLUS, THE AIRBAGS DID NOT WORK EITHER. SO I NEED TO KNOW WHERE I CAN FILE A CLAIM PERTAINING TO TOTALING MY VEHICLE BECAUSE OF FAULTY BRAKES AND AIRBAGS NOT DEPLOYING. THIS COULD OF BEEN A WORSE CASE! THANK YOU
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11065590January 29, 2018
UNKNOWN OR OTHER
CRACKED DASHBOARD, OCCURRED WHILE PARKED, UNOCCUPIED. IT IS GETTING WORSE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065674January 29, 2018
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION AND CRACKING ON THE DASHBOARD FROM THE MIDDLE TO THE DRIVER'S SIDE. THE DEALER WAS NOTIFIED (BENTLEY BUICK GMC, 2120 DRAKE AVE SW, HUNTSVILLE, AL 35805, 1-(256) 536-2475). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE REMEDY AND PART HAD NOT BEEN AVAILABLE SINCE MID MAY OF 2016 PERTAINING TO THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065731January 29, 2018
UNKNOWN OR OTHER
2000 GMC YUKON STALLS WHEN PULLING OUT INTO TRAFFIC FROM A STATIONARY POSITION. THIS HAS HAPPENED NUMEROUS TIMES IN PAST 17 YEARS. GM DEALER NOR INDEPENDENT MECHANIC COULD REPAIR NOR WHAT IS CAUSING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065399January 27, 2018
AIR BAGS
I RECEIVED A LETTER OVER A YEAR AGO FROM GMC, IMPORTANT SAFETY RECALL. WHEN I CONTACTED THE LOCAL DEALER THEY SAID THEY COULD NOT HELP GET THIS REPAIR DONE. I WAITED ANOTHER YEAR AND RECEIVED A POSTCARD FROM WHAT LOOKS LIKE TO BE TK HOLDINGS, IT DIRECTIONS ARE TO GO TO THIS WEBSITE FOR ARRANGEMENTS TO GET YOUR CAR FIXED AND WHEN I DO THAT, IT SAYS THAT MATTERS ARE NOT RESOLVED BETWEEN GMC AND TK HOLDINGS. MEANWHILE, THERE IS A POTENTALLY SERIOUS ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065403January 27, 2018
UNKNOWN OR OTHER
DASHBOARD CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065323January 26, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL STIFFENED AND THE VEHICLE DID NOT STOP WHEN THE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO KEYES WOODLAND HILLS BUICK GMC (6133 TOPANGA CANYON BLVD, WOODLAND HILLS, CA 91367) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND DAMAGED THE ENTIRE BRAKING SYSTEM. THE TECHNICIAN REPLACED THE VACUUM PUMP AND THE ENTIRE BRAKING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 40,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064850January 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CLUSTER FROM ALL THE DASHBOARD HAS STOP WORKING THE SPEEDOMETER THE GAUGES EVERYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064908January 25, 2018
STEERING
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CONTACT HAD TO APPLY FORCE IN ORDER TO STEER THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KENDELL FORD, 344 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5490), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V714000 (STEERING) AS A POSSIBLE SOLUTION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064603January 24, 2018
ELECTRICAL SYSTEM, SEATS
THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064313January 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WIFE DRIVING CHILDREN HOME AT NIGHT. USED DASH LIGHT DIMMER WHEEL TO ADJUST DASH BRIGHTNESS. CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064428January 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRIORITY CHEVROLET, 1495 S MILITARY HWY, CHESAPEAKE, VA 23320) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND STATED THAT THEY WERE STILL INVESTIGATING TO SEE IF THERE WAS AN OPEN RECALL. CASE NUMBER: 8-3812043014 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064431January 23, 2018
UNKNOWN OR OTHER
DASH CRACKED FROM DRIVER SIDE ALL THE WAY OVER TO AIRBAGS ON PASSENGER SIDE. DASH SHARDS COULD SPRAY THE INSIDE OF VEHICLE SHOULD THE AIRBAGS DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064445January 23, 2018
UNKNOWN OR OTHER
THE DASHBOARD IN MY 2013 GMC YUKON DENALI IS HAS BEGIN TO CRACK FROM THE WINDSHIELD TO JUST IN FRONT OF THE STEERING WHEEL. IT IS STARTING TO SPREAD TWO WAYS. THIS COULD BE A POTENTIAL SAFETY HAZARD IF THE AIR BAGS DOESN'T DEPLOY PROPERLY BECAUSE OF THE BROKEN STRUCTURE OF THE DASHBOARD. IS THERE A VOLUNTARY GM RECALL OR A NHTSA RECALL FOR THIS PROBLEM? THE VEHICLE IS WELL MAINTAINED AND THE CRACK SPREADS AS THE VEHICLE IS BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064159January 22, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE VEHICLE CAUGHT FIRE WHILE PARKED AND IGNITION TURNED OFF. FIRE APPEARED TO START IN THE ENGINE AREA. VEHICLE HAD BEEN PARKED AND TURNED OFF FOR APPROX 1.5 TO 2 HOURS BEFORE THE FIRE WAS REPORTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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