GMC Yukon Complaints

6,462 consumer complaints on file.

#11073409February 17, 2018
AIR BAGS, SEAT BELTS, SEATS
SEAT BELT SYSTEM SEEM TO BE DEFECTED. AIR BAG ARE NOT FUNCTIONING PROPERLY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
2
#11073295February 16, 2018
AIR BAGS
LAST YEAR I REPORTED AIRBAG LIGHT COMING ON WHILE DRIVING, AND I READ ON GMC SITE AS TO WHAT COULD HAPPEN IF AN ACCIDENT SHOULD HAPPEN, THEY DID INFORM ME THAT ONCE THEY RECEIVED PARTS AT THE DEALERSHIP THEY WOULD CONTACT ME TO REPAIR, NOW THEY INDICATE THEY ARE NOT SURE ABOUT THE PROBLEM. MY CONCERN IS SOMEONE IN MY CAR AND AN ACCIDENT AND THE INJURY THIS COULD CAUSE SOMEONE. I HAVE CALLED SEVERAL TIMES AND I FEEL THAT I AM BEING MISLEAD ON FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073027February 15, 2018
AIR BAGS
TAKATA RECALL; I'M TOLD CAR IS DANGEROUS TO DRIVE YET GMC DEALER SAYS NO REPLACEMENTS ARE AVAILABLE, NO ALTERNATIVE OFFERS MADE; TOTALLY UNACCEPTABLE TO HAVE TO BE PUT IN POSITION TO DRIVE POSSIBLE TIME BOMB AND HAVE TO TAKE 100% RISK. I NEED EITHER REPLACEMENT NOW (NOT IN 5 YEARS AFTER LITIGATION OR AFTER DEATH FROM DEFECT BLOWING UP)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072813February 14, 2018
FUEL/PROPULSION SYSTEM
2010 YUKON DENALI HYBRID. WE HAVE OWNED MANY GMC VEHICLES AND WERE VERY CONFIDENT IN OUR PURCHASE OF THIS VEHICLE, NOT ONLY IN THE RELIABILITY OF THE VEHICLE, BUT IT'S SAFETY FOR MY FAMILY AS WELL. I CAN CONFIDENTLY SAY AFTER OWNING THIS VEHICLE FOR MORE THAN 7 YEARS, I WAS WRONG. GMC HAS FAILED ITS CUSTOMERS WITH KNOWN ISSUES THAT CAUSE CONCERN FOR THEIR SAFETY AND WELL-BEING. AFTER TWO YEARS OF OWNING OUR YUKON, THE DASH COMPLETELY CRACKED OUT AND GMC BLAMED ME FOR USING A WELL-KNOWN CLEANING PRODUCT TO CLEAN THE DASH, WHICH I NEVER USED. AFTER MUCH BACK AND FORTH, WE WERE ABLE TO COME TO AN AGREEMENT TO GET IT REPLACED, NOW AFTER ONLY 85,000 MILES THE ENGINE IS SHOT. THE VEHICLE HAS A COLLAPSED LIFTER, WHICH IS A WELL-KNOWN ISSUE, JUST LOOK UP AFM FAILURE ON GOOGLE AND YOU GET FORUM AFTER FORUM OF THE SAME ISSUE. MOST LIKELY THE CAMSHAFT WAS ALSO DAMAGED AND THE MOTOR WILL ESSENTIALLY NEED TO BE REBUILT. THE COST IS $6,000 FROM OUR LOCAL GMC DEALERSHIP AND GMC OFFER NOTHING TO US EXCEPT AN APOLOGY. THIS IS NOT ACCEPTABLE AND NO ONE SHOULD SPEND $80,000 ON A VEHICLE TO EXPERIENCE THIS. THIS VEHICLE WAS METICULOUSLY MAINTAINED, REGULAR OIL CHANGES AND SERVICE THROUGH THE DEALERSHIP AT RECOMMENDED INTERVALS. THIS SHOULD HAVE NEVER HAPPENED. DAYS LATER AFTER THE AFM FAILURE AND MOTOR REBUILD, THE HYBRID BATTERY WENT OUT AND AGAIN THE CAR HAD TO BE RETURNED BACK TO THE DEALERSHIP FOR REPAIR. HOW CAN ANYONE HAVE FAITH IN YOUR PRODUCT IF THEY CAN NOT EVEN GET 100,000 MILES OUT OF THEIR VEHICLE WITHOUT THESE CATASTROPHIC FAILURES? THEY CAN'T. AFTER FILING A BBB COMPLAINT IT TOOK WEEKS TO GET A RESPONSE FROM GMC OF "SORRY, WE CAN'T HELP YOU" I SHOULD HAVE KNOWN. I WILL MAKE SURE THAT MY SITUATION IS WELL DOCUMENTED AND CONSUMERS DO NOT MAKE THE SAME MISTAKE I HAVE AND PURCHASE AN UNRELIABLE VEHICLE FROM GM. IF NOTHING ELSE MAYBE THEY'LL BE FOREWARNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072460February 13, 2018
AIR BAGS
THE DASHBOARD IS CRACKING RIGHT INTO THE PASSENGER SIDE AIRBAG. IT THIS DEPLOYED IT WOULD SEND SHARDS OF PLASTIC FLYING INTO THE CABIN OF THE VEHICLE. I HAVE SMALL CHILDREN THAT RIDE IN THIS VEHICLE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072704February 13, 2018
STEERING
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT THE POWER STEERING FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,500. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072293February 12, 2018
UNKNOWN OR OTHER
WE PURCHASED OUR VEHICLE SEPTEMBER 2017 AND DIDN'T NOTICE THE CRACKS UNTIL AFTER WE PURCHASED. THIS IS VERY CONCERNING TO ME SEEING THE POTENTIAL RECALL OF THE PASSENGER SIDE AIRBAGS AND AN OBVIOUS DEFECT HAVING TO DO WITH THE CRACKS FOUND ON MY DASH. ONE CRACK IS OVER THE PASSENGER AIRBAG WHERE MY 14 YEAR OLD SON USUALLY RIDES AND THE OTHER OVER THE STEERING WHEEL. DOES IT REALLY TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072307February 12, 2018
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. THE CONTACT STATED THAT THE REAR HATCH CAME DOWN WITH FORCE WITHOUT WARNING. THE LATCH BUTTON WAS APPLIED, BUT FAILED TO PREVENT THE HATCH FROM COMING DOWN. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072342February 12, 2018
AIR BAGS, STRUCTURE:BODY
IN JAN. 2018 NOTED CRACK IN DASHBOARD ON DRIVERS SIDE. ALSO THERE WAS A SMALL SLIT IN MIDDLE OF DASH. IN ABOUT 2 WKS NOTED SPLITS ON PASSENGER SIDE OF DASH. ? WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072032February 10, 2018
ENGINE
THE FACTORY INSTALLED HEAD GASKET HAS BEEN SAID TO BE A DEFECTIVE PRODUCT AND NEEDS TO BE REPLACED. THIS APPARENTLY IS A "COMMON" PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072019February 9, 2018
UNKNOWN OR OTHER
TAKATA RECALL, MY DASHBOARD ON MY 2007 GMC YUKON IS CRACKED ALL OVER AND I CAN LITERALLY LIFT PARTS UP AND SEE UNDER IT. WE BOUGHT THE VEHICLE LIKE THIS FROM THE USED CAR DEALER. SO THE DATE IT HAPPENED IN UNKOWN BUT AM WANTING TO KNOW WHAT I CAN DO ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071853February 8, 2018
AIR BAGS
TAKATA RECALL I WAS JUST INQUIRING ABOUT THE RECALL ON MY VEHICLE. IT HAS BEEN SOMETIME SINCE THE RECALL WAS ISSUED AND MY VEHICLE HASN'T BEEN REPAIRED YET. I DON'T WISH TO BE ANOTHER VICTIM IN CASE OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071585February 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BURIEN CHEVROLET SERVICE (14400 1ST AVE S, SEATTLE WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071591February 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DEALER (ANDEAN CHEVROLET, 527 ATLANTA RD, CUMMING, GA 30040, (678) 807-6508) WAS UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS SOLD WITH NO ETA ON THE REMEDY AND PARTS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067379February 7, 2018
STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 GMC YUKON. WHILE DRIVING 55 MPH, A LOUD BANG WAS HEARD AS THE CONTACT NOTICED THAT THE REAR TAILGATE GLASS SHATTERED. UPON STARTING THE VEHICLE, THE CONTACT REMEMBERED THAT THE REAR DEFOGGER WAS TURNED ON; HOWEVER, SHE WAS UNSURE IF IT WAS ON AT THE TIME THE GLASS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR TAILGATE GLASS WAS REPLACED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 225,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067397February 7, 2018
AIR BAGS
I PURCHASED MY VEHICLE USED. ITS THE SAME PROBLEM SO MANY OTHERS ARE HAVING. MY DASHBOARD IS CRACKED ON BOTH DRIVERS AND PASSENGERS SIDE ALL THE WAY TO THE AIRBAG. WE HAVE EXTREMELY CONCERNED THAT IF THE AIRBAG GOES OFF, THAT WHOEVER IS DRIVING OR A PASSENGER WILL GET HIT WITH PIECES OF PLASTIC FROM THE DASH CAUSING SERIOUS INJURY. I COULD KEEP PASSENGERS OUT OF THE FRONT, BUT THE DRIVER I CANNOT..WE NEED TO HAVE THIS REPAIRED. I WORK AT A HONDA DEALERSHIP AND HAVE BEEN ADVISED THAT THIS IS A SAFETY CONCERN.PAX SIDE HAD A SMALL CRACK WHEN PURCHASED BUT IT IS NOW ABOUT 3 INCHES LONG EACH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067418February 7, 2018
AIR BAGS
TAKATA RECALL WITH NO REMEDY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067277February 6, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
AIR BAG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11067300February 6, 2018
AIR BAGS
'TAKATA RECALL" GM SAYS IT HAS NO RESOLUTION FOR AIRBAG RECALL AS OF 2/6/18. ALSO DASH BOARD HAS 2 CRACKS AT PASSENGER AIRBAG. I AM CONCERNED DASH BOARD MAY INJURE PASSENGER IF AIRBAG INFLATES. GM CASE# 8-3791360606
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066973February 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (TERRY CULLEN SOUTHLAKE CHEVROLET, 1250 BATTLE CREEK RD, JONESBORO GA, 30236) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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