GMC Yukon Complaints

6,462 consumer complaints on file.

#11061169January 8, 2018
UNKNOWN OR OTHER
DASH PAD ON MY 2012 YUKON DENALI CRACKED WHILE SITTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060977January 7, 2018
AIR BAGS
TAKATA RECALL - WHEN CAN I GET MY AIRBAGS REPLACED? I KEEP ASKING THE DEALER AND THEY SAY REPLACEMENT AIRBAGS NOT AVAILABLE. THIS IS A MAJOR SAFETY CONCERN FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060782January 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON DENALI. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY OF 2017. AFTER CONTACTING THE DEALER (CLASSIC BUICK/GMC OF CARROLTON, 2700 NORTH I-35, CARROLTON, TX 75007), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060826January 5, 2018
EXTERIOR LIGHTING
2015 YUKON XL PASSENGER SIDE BRAKE LIGHTS DON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058593January 4, 2018
ELECTRICAL SYSTEM
MY VEHICLE, DUE TO FACTORY ALARM SYSTEM, IS UNSAFE AND UNFIT TO DRIVE -- A DEATH TRAP ON WHEELS. IT TURNED THE VEHICLE OFF, WHILE DRIVING, AND LOCKED ME INSIDE! I WAS THANKFULLY DRIVING DOWN THE FL KEYS, ON A BRIDGE BUT AT THE END OF THE BRIDGE, SO I WAS ABLE TO COAST DOWN AND OFF THE BRIDGE TO A SHOULDER... IF IT HAD DIED ANYWHERE ELSE ON THE BRIDGE OR ON AN FLAT ROAD I MAY HAVE BEEN STUCK THERE, BLOCKING TRAFFIC AT THE MINIMUM, IN AN ACCIDENT AND DEAD IF REAR-ENDED AND PUSHED OFF BRIDGE...BECAUSE THE DOORS LOCKED AND I WOULD HAVE BEEN UNLIKELY TO ESCAPE MY SINKING TRUCK...TO SAY NOTHING OF THE FALL ITSELF. IF I HAD BEEN GOING ON THE INTERSTATE AND I WAS IN A MIDDLE LANE FOR EXAMPLE, I COULD HAVE EASILY DIED BECAUSE MY TRUCK SUDDENLY STOPPED, WITHOUT INDICATION, AND I GOT REAR ENDED BY ANY NUMBER OF VEHICLES, INCLUDING LARGE SEMI TRUCKS. IF I HAD A DEAD KEYCHAIN FOB FOR THE ALARM, I WOULD HAVE BEEN LOCKED INSIDE THE TRUCK AS WELL -- BECAUSE ONLY THE KEYCHAIN WAS ABLE TO UNLOCK THE DOORS. IF MY PHONE HAD DIED OR I HAD NO SIGNAL, I WOULD BE TRAPPED INSIDE AS WELL IF AND UNTIL HELP ARRIVED UNLESS I GOT DESPERATE ENOUGH TO SMASH OUT A WINDOW. ALL THE MECHANICS I HAVE TAKEN IT TO HAVE STRUGGLED TO RESOLVED THE ISSUE, BUT IT IS SOMETHING THE TRUCK SHOULD HAVE BEEN RECALLED FOR AND FIXED FOR FREE BY GMC -- A SERIOUS SAFETY ISSUE. I HAVE RESEARCHED AND SEEN OTHER SIMILAR TRUCKS BY GMC HAVING THE SAME PROBLEM WITH FACTORY ALARMS AND MY MECHANIC SAYS HE HAS HAD 2 OTHER, DIFFERENT MAKES/MODELS, JUST ARRIVE WITH NEARLY SAME PROBLEM, AS IF BY FATE AND HE IS HAVING TROUBLE FIXING THOSE AS WELL -- BECAUSE ITS A FACTORY EMBEDDED ALARM PROBLEMS. IT REMAINS UNFIXED TO THIS DAY AND I AM NOT ABLE TO DRIVE THE VEHICLE UNTIL IT IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058204January 3, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED A 2016 YUKON DENALI BRAND NEW FROM THE DEALER IN OCTOBER 2016. SINCE THIS TIME THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES. THE FIRST TIME WAS DUE TO FRONT DRIVER SIDE DOOR NOT BEING FULLY ALIGNED WITH THE FRONT FENDER. THIS ISSUE WAS NOT RESOLVED AS THEY SAID IT WOULD "MOST LIKELY MESS THE VEHICLE UP FURTHER". IN FEBRUARY OF 2017 MY YUKON WENT BACK TO THE DEALER FOR SERVICE INVOLVING THE POWER RUNNING BOARDS NOT DEPLOYING AND CONTROL PANEL NOT ILLUMINATING. THE CONTROL PANEL WAS BLAMED ON A SOFTWARE UPDATE. WHILE AT THE DEALER THE SERVICE MANAGER STATED THAT "GM PUT OUT THIS SOFTWARE TOO EARLY". IN MAY 2017 THE REAR DVD PLAYER WENT BLANK AND STOPPED WORKING. THESE TWO ISSUES WERE BOTH COVERED UNDER WARRANTY. IN NOVEMBER 2017 THE RADIO STARTED TO "FREEZE" AND WOULDN'T CHANGE CHANNELS. I WAS TOLD THIS WAS A SOFTWARE UPDATE ISSUE AND I NEEDED A NEW HMI ($500) AND WILL NOT BE UNDER WARRANTY AS I NOW HAVE 40,000 MILES. IN DECEMBER 2017 MY YUKON WENT BACK TO THE SERVICE DEPARTMENT DUE TO AIR CONDITIONER FAILURE. AFTER REVIEWING ON THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM FOR THIS VEHICLE. APPARENTLY, THERE WAS A SPECIAL BULLETIN THE CONSUMER ISN'T AWARE OF UNTIL IT BREAKS, SO IT WAS ALSO COVERED; HOWEVER THE BLOWER MOTOR ($377) THAT BROKE DUE TO THIS ISSUE WASN'T COVERED. I CONTACTED GM CUSTOMER SERVICE AND FILED A COMPLAINT WITH A SUPERVISOR. I WAS TOLD THERE IS NOTHING THEY CAN DO DUE TO MY YUKON BEING OUT OF WARRANTY, AND WHEN THEY BUILD THESE VEHICLES "THEY DO NOT KNOW HOW LONG PARTS WILL LAST". IN MY OPINION THIS IS UNACCEPTABLE ESPECIALLY FOR A $75,000 + VEHICLE THAT IS ONLY 2 YEARS REMOVED FROM THE MANUFACTURER. I HAVE OWNED 3 GM PRODUCTS (TAHOE, YUKON, AND NOW THIS VEHICLE) AND I WILL NEVER BUY ANOTHER GM PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058223January 3, 2018
ELECTRICAL SYSTEM, POWER TRAIN
ELECTRICAL ISSUES: WHILE DRIVING THE INFORMATION PANEL GO'S BLANK. WE HAVE EXPERIENCED THIS TWICE WHILE DRIVING, WE LOSE THE SPEEDOMETER, TECH, AND EVERYTHING ON THE DISPLAY PANEL. RADIO, SKIPS CHANNELS EVEN AFTER THE SWITCH WAS REPLACED. DRIVE TRAIN: DOWN SHIFTS ABRUPTLY WHILE ACCELERATING ONTO INTERSTATE ON RAMPS, EITHER LUNGING FORWARD OR LUNGING BACKWARD. BEEN IN THE GM SHOP THREE TIME TO TRY AND FIX ISSUE. THERE HAVE BEEN BULLETINS ISSUED TO TRY AND FIX WITHOUT SUCCESS TO-DATE. THEY ARE AWARE THAT IS A PROBLEM, BECAUSE FORD AND GM ON THE 2018'S, I WAS TOLD BY THE SALES PERSONS THAT THIS ISSUE WAS FIXED. I AM AWARE OF THE CHEVY TRANSMISSION ISSUE AND I AM CONCERNED THAT THIS MAYBE A SIMILAR SAFETY CONCERN. AS FAR AS I KNOW THE TRANSMISSION HAS NOT JUMPED OUT OF GEAR ON ITS OWN. I AM LOOKING AT A SHOP TICKET AND THEY ARE CALLING THE ISSUE A SHUTTER DURING TORQUE CONVERTER LOCKS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058413January 3, 2018
AIR BAGS, UNKNOWN OR OTHER
CRACKS IN DASH IN MULTIPLE PLACES. IF AIR BAGS DEPLOY, POSSIBLE SHARDS OF DASH COULD INJURE THE PASSENGER OR DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057919January 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ARCADIA CHEVROLET GEO BUICK, 210 S BREVARD AVE, ARCADIA, FL 34266) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057972January 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT WAS INFORMED BY MICHAEL STEAD CADILLAC (2390 N, MAIN ST., WALNUT CREEK, CA) THAT THE INFLATORS WERE NOT FAULTY AND NO REPLACEMENT INFLATORS WOULD BE INSTALLED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS IN MAY OF 2017. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057990January 2, 2018
UNKNOWN OR OTHER
DASHBOARD HAS 2 CRACKS, ONE LOCATED ABOVE INSTRUMENT PANEL/STEERING WHEEL AS LONG AS 6 INCHES. THE OTHER CRACK IS LOCATED ON LEFT HAND SIDE ABOVE PASSENGER AIR BAG. THIS HAPPENED ON MY COMMUTE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058037January 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCGUIRE CHEVROLET (21500 HIGHWAY 27 N, LAKE WALES, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058061January 2, 2018
UNKNOWN OR OTHER
HANDS FREE REAR CARGO DOOR OPENS AND CLOSES WHEN PEOPLE ARE IN DANGER OF BEING STRUCK BY THE MOVING DOOR, WITHOUT AN INTENTIONAL MOTION OF THE FOOT TO OPEN OR CLOSE THE DOOR. THE DOOR HAS CLOSED ON ME SEVERAL TIMES WHILE LOADING/UNLOADING CARGO. BROUGHT TO DEALER BUT THEY SAY GMC HAS NOT RELEASED PART NUMBER OF A SOFTWARE UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057770December 31, 2017
STRUCTURE:BODY
DASHBOARD HAS TWO CREAKS AT PASSAGE AIR BAG. VEHICLE ALSO HAS TAKATA RECALL WITH NO RESOLUTION. I AM CONCERNED DASH MAY INJURE PASSAGE IF AIR BAG INFLATES. YUKON ALWAYS GARAGED, MILEAGE 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057772December 31, 2017
STRUCTURE:BODY
DASHBOARD CRACKS AROUND INSTRUMENT CLUSTER AND FRONT PASSENGER AIR BAG. MY DASHBOARD STARTED TO CRACK A COUPLE OR YEARS AGO AND IS NOW CRACKED ALL OVER. IT IS ALSO A SAFETY ISSUE. I HAVE TRIED TO STOP THE CRACKS IN DIFFERENT WAYS AND IT JUST CONTINUES. GMC SHOULD RESPOND AND CHANGE THE DASHBOARD OF THESE VEHICLES. I ASKED THE DEALER IN THE LAST INSPECTION FOR THE REPAR. IT IS CLOSE TO 1300 DOLLARS AND GMC DOES NOT RESPOND. CLEARLY THIS IS A QUALITY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057301December 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MCGUIRE BUICK GMC, 7027 KENNEDY BLVD, NORTH BERGEN, NJ 07047) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056668December 26, 2017
AIR BAGS
TAKATA RECALL. DEALER SAYS THEY ARE UNABLE TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056302December 24, 2017
STRUCTURE:BODY
INTERIOR BOOMING SOUND AND EAR PRESSURE MAKES ME HAVE SICK FEELING. DIZZY. IT CAUSES RINGING IN MY EARS WHICH MAKES IT HARD TO HEAR OUTSIDE SOUNDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056107December 22, 2017
POWER TRAIN
ACTIVE FUEL MANAGEMENT SYSTEM IN 2015 GMC YUKON DENALI XL-- ENGINE WAS RUNNING IN TRAFFIC AND STALLED OUT AT INTERSECTION MAKING A TURN. DEALERSHIP DIAGNOSED AS BENT PUSH ROD, BROKEN VALVE SPRING, BROKEN LIFTER. THIS HAS BEEN LINKED TO FAULTY ACTIVE FUEL MANAGEMENT SYSTEM WITH GMC ENGINES. THERE IS AN ACTIVE SERVICE BULLETIN FROM GM CONCERNING THIS PROBLEM. UNDER EXISTING POWERTRAIN WARRANTY, GM AGREES TO FIX THE BROKEN ENGINE COMPONENTS, BUT WILL NOT ADDRESS THE UNDERLYING ROOT CAUSE OF THE PROBLEM, THE AFM SYSTEM. THE GM CUSTOMER SERVICE REP STATED THAT IT IS NOT GM'S CURRENT POLICY TO ADDRESS THE AFM SYSTEM EVEN THOUGH IT IS A KNOWN PROBLEM. THE DEALERSHIP SERVICE DEPARTMENT AGREES THIS IS THE PROBLEM. DOCUMENTATION ONLINE FROM OTHER CONSUMERS VALIDATES THAT THIS IS A WIDESPREAD ISSUE. IT IS A SAFETY CONCERN BECAUSE UNLESS THE AFM SYSTEM IS ADDRESSED, THERE IS A RISK THE ENGINE WILL FAIL IN TRAFFIC. I FEEL LIKE GM IS UNWILLING TO ADDRESS THIS ISSUES BECAUSE THERE IS NO EASY, CHEAP FIX AND THE PROBLEM IS SO WIDESPREAD IN ITS VEHICLES WITH AFM SYSTEMS. IT IS A POTENTIAL PUBLIC TRAFFIC SAFETY CONCERN AS THESE ENGINES AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056124December 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (SHIELDS AUTOMART, 580 JOHN ST, PAXTON, IL 60957, (217) 379-2393) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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