GMC Yukon Complaints

6,462 consumer complaints on file.

#11079505March 15, 2018
UNKNOWN OR OTHER
VEHICLE FIRE. INVESTIGATION REVEALED POINT OF ORIGIN WAS IN LEFT REAR TAIL LIGHT ASSEMBLY. CAUSE DETERMINED TO BE AN ELECTRICAL FAILURE. VEHICLE WAS STATION, HAD NOT BEEN DRIVEN AND WAS PARKED IN ATTACHED RESIDENTIAL GARAGE. FIRE DESTROYED VEHICLE AND EXTENDED TO RESIDENCE. THIS REPORT IS BEING MADE BY THE COUNTY FIRE MARSHAL. VEHICLE OWNER INFO IS JOSEPH C. LAVECCHIA, 10 LONG HILL ROAD, NEWTON NJ 07860
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079567March 15, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 GMC YUKON. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (KEYES WOODLAND HILLS BUICK GMC, 6133 TOPANGA CANYON BLVD, LOS ANGELES, CA 91367) WHO INFORMED THE CONTACT THAT A RECALL DID NOT EXIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V103000 (SERVICE BRAKES), BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078829March 13, 2018
SUSPENSION
WHILE DRIVING, THE CAR SUDDENLY STOPPED ABSORBING ANY BUMPS IN THE ROAD. THE HANDLING WENT FROM SMOOTH TO ROUGH RIDE RESULTING IN INCREASE FOCUS OF DRIVING. REMINDER, THIS IS A 2016 VEHICLE. CONTACTED PRESIDENT OF COMPANY TO NOTIFY OF POTENTIAL DEFECT AS THE CAR ONLY HAD 57,714 MILES. I WAS TURNED OVER TO EXECUTIVE SERVICES WITH MY COMPLAINT AND REQUEST FOR REIMBURSEMENT. $910.36 KINDLY INFORMED THEY WERE UNWILLING TO MITIGATE ANY COST AND WARRANTIES DID NOT APPLY. THIS INCIDENT OCCURRED ON 2/27/2018. RECENTLY HAD A BATTER FAILURE AND IM NOW CONCERNED OF COST SHAVINGS BY THE MANUFACTURE. I WANT TO NOTIFY ALL CURRENT OWNERS AND FUTURE BUYERS OF THIS MODEL. IT'S CLASSIFIED AS A LUXERY VEHICLE, YET THE MANUFACTURERS ORIGINAL EQUIPMENT DOESN'T APPEAR TO SUPPORT THE OVERALL CONSTRUCTION OF THIS MAKE. THE SUDDEN FAILURE OF THE SHOCKS IS SUFFICIENT ENOUGH TO CAUSE MOMENTARILY DISTRACTION AND A POTENTIAL SERIOUS ACCIDENT. FORTUNATELY, I WAS IN A STRAIGHTAWAY AND REDUCED SPEED TO A SAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078682March 12, 2018
UNKNOWN OR OTHER
CRACKED DASH OVER INSTRUMENT CLUSTER AND PASSENGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078805March 12, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 GMC YUKON. WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND FAILED TO ACCELERATE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078824March 12, 2018
ELECTRICAL SYSTEM
ON 2/28/2018 I HAD JUST LEFT THE AIRPORT IN OAKLAND CA, APPROX 8:00PM. I STOP FOR GAS AT THE CHEVRON STATION ON 98TH AVE, AFTER FUELING, THE CAR WOULD NOT START. REMINDER, THIS IS A 2016 DENALI. I HAD A FEMALE ASSOCIATE WITH ME AND WE HAD AN APPOINTMENT IN SAN FRAMSICO AT 8:30PM. THE CAR HAD LOST ALL POWER AND TWO OTHER PEOPLE HELPED ME PUSH INTO ADJACENT PARKING SPACE. THE AREA IS KNOWN FOR HIGH CRIME, BASICALLY WE WERE EXTREMELY NERVOUS AND STRANDED. FORTUNATELY, WE WERE ABLE TO CONTACT AAA AND SET AN APPOINTMENT TO CHECK OUT THE CAR. WE UBERED TO OUR APPOINTMENT. THE FAILURE OF THE BATTERY LEFT US VUNRABLE AND WE BOTH FEARED FOR OUR SAFETY. THE NEXT DAY, THE LOCAL MECHANIC SAID THE BATTERY SHOULD HAVE LASTED A MINIMUM OF SEVEN YEARS. THEY FELT THE BATTERY WASN'T SUFFICIENT TO HANDLE THE ELECTRONICS THAT WERE BUILT INTO THIS CAR. THEREFORE, POTENTIALLY CREATING A MAJOR SAFETY CONCERN WITH ANY OWNER OF THIS VEHICLE. MY COMPLAINT HIGHLIGHTS THE POTENTIAL SAFETY IMPLICATIONS CAUSED BY THE MANUFACTURES DECISION TO REDUCE COST BY INSTALLING A BATTERY WITHOUT THE CAPACITY TO REASONABLY START THE VEHICLE AFTER ONLY TWO YEARS OF USE. I WOULD HOPE ALL OWNERS OF THIS MAKE AND MODEL ARE NOTIFIED OF THIS POSIBLITY. I CAN'T IMAGINE ANY OF MY FAMILY MEMBERS BEING EXPOSED TO THIS SITUATION. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078513March 10, 2018
EXTERIOR LIGHTING
THE BRAKE LIGHTS ON MY 2015 ARE DEFECTIVE. THE DRIVER SIDE LIGHT WENT OUT ABOUT NINE MONTHS AGO AND NOW THE PASSENGER SIDE LIGHT IS OUT. OUR LOCAL DEALERSHIP WANTS $800 APIECE FOR THESE LED LIGHTS THAT SHOULD LAST MANY, MANY YEARS. A QUICK INTERNET SEARCH REVEALS THAT 1) THE PROBLEM IS WIDESPREAD AND 2) GM WON'T ACKNOWLEDGE IT. WORKING BRAKE LIGHTS ARE A MATTER OF SAFETY, AND THE FACT THAT GM PRODUCES THESE LIGHTS AS CHEAPLY AS POSSIBLE AND THEN CHARGES AN ARM AND A LEG AFTER THE PARTS FAIL EARLY IN THEIR LIFETIME IS SUSPECT TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078295March 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHUMACHER BUICK GMC OF WEST PALM BEACH AT (561) 935-4239 (3031 OKEECHOBEE BLVD SUITE A, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076942March 8, 2018
EXTERIOR LIGHTING
WIRING ON THE BRAKE LIGHTS IS FAULTY CAUSING THE LIGHT TO WORK ON AND OFF. WHILE DRIVING YOU DON'T KNOW IF YOUR BRAKE LIGHTS ARE WORKING BECAUSE THEY COME ON AND OFF AT TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076618March 7, 2018
AIR BAGS
TAKATA RECALL : I'VE CONTACTED MY LOCAL DEALER AND THEY SAY THEY'RE WAITING ON PARTS, ITS BEEN MONTHS (ORIGINAL RECALL ALMOST 2 YRS) AND I CAN'T GET MY RECALLED VEHICLE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076524March 6, 2018
STEERING
TL* THE CONTACT OWNS A 2016 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING BECAME LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NIMNICHT BUICK GMC LOCATED ON, 11503 PHILIPS HWY, JACKSONVILLE, FL 32256 JACKSONVILLE FL, WHERE IT WAS DIAGNOSED THAT A BOLT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NHTSA ISSUED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076262March 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT HE VISITED THE NHTSA.GOV WEBSITE TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076398March 5, 2018
UNKNOWN OR OTHER
DASHBOARD CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075470February 28, 2018
STRUCTURE:BODY
MY COMPLAINT IS THE DASH ON THE THE 2014 YUKON IS CRACKING AT THE AIRBAG AND CAUSING THE DASH TO FLAP AROUND IN THE MIDDLE NEAR THE SPEAKER. FOR A 60K DOLLAR VEHICLE, THIS SEEMS LIKE THE MFG SHOULD REPLACE DUE TO QUALITY. THE DASH COULD CAUSE AIRBAG PUNCTURE AND POSSIBLE FRAGMENTS IN AN ACCIDENT. I'M NOT FEELING VERY SAFE WITH THIS PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075170February 27, 2018
AIR BAGS
HAVE A RECALL ON THE PASSENGER TAKATA AIRBAG FOR OVER A YEAR. DEALERSHIP INDICATES THAT THEY DO NOT HAVE THE PART AND WILL NOT HAVE A REPLACEMENT PART. GM IS STATING IT'S SAFE TO DRIVE, EVEN THOUGH 20 PEOPLE HAVE BEEN KILLED RELATED TO THE TAKATA AIRBAG SYSTEM. MANUFACTURERS SHOULD HAVE AN OBLIGATION ON KEEPING THEIR CUSTOMERS SAFE. ALSO NO RESPONSE FROM GM ON THE DEPRECIATION OF THE VEHICLES VALUE DUE TO THIS DANGEROUS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075014February 26, 2018
UNKNOWN OR OTHER
WHILE DRIVING MY VEHICLE I HEARD A CRACK AND DISCOVERED A SIGNIFICANT CRACK IN THE DASHBOARD IN FRONT OF THE INSTRUMENT PANEL. THERE WAS ALSO A CRACK IN FRONT OF THE PASSENGER SIDE AIRBAG WHICH IS A SAFETY HAZARD IN THE EVENT OF AIRBAG DEPLOYMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075116February 26, 2018
ELECTRICAL SYSTEM
ALL THREE OF MY DOOR LOCKS NO LONGER LOCK ELECTRONICALLY. THEY MUST BE LOCKED MANUALLY. I HAVE TWO CHILDREN AND THIS IS A MAJOR SAFETY CONCERN. MANY COMPLAINTS HAVE BEEN FILED TO GM INDICATING THAT THIS IS A MANUFACTURING ERROR. MY CAR HAS 85000 MILES AND MANY THAT HAVE COMPLAINED HAVE FAR LESS. THIS IS CLEARLY AN ISSUE THAT SHOULD BE RECALLED. I REACHED OUT TO GM WITH NO SOLUTION OFFERED OTHER THAN THEM BASICALLY SAYING I AM ON MY OWN. THEY DID OFFER TO HELP ME FIND A LOCAL DEALER I COULD SHELL OUT MY MONEY TO. PLEASE HELP. THIS ISSUE OCCURS WHEN THE CAR IS AT REST AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074579February 23, 2018
AIR BAGS, ENGINE
TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074344February 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE IN MOTION MY VEHICLE SHUTS COMPLETELY OFF. THIS IS IN THE MIDDLE OF TRAFFIC AT TIMES. IT DISPLAYS WARNINGS THAT STABILITRACK HAS BEEN DISABLED AND SHUITS DOWN EVERYTHING ELECTRICAL. AT SOME POINTS IT DOESNT SHUT COMPLETELY DOWN, BUT INSTEAD HESITATES AND THEN PICKS BACK UP. THIS HAPPENS IN VARIOUS SITUATIONS WHETHER IT BE ON THE HIGHWAY, TURNING, OR DRIVING CITY ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073349February 17, 2018
UNKNOWN OR OTHER
TWO DASHBOARD CRACKS. FIRST CRACK LOCATED AT PASSENGER AIRBAG AND SECOND CRACK LOCATED ON DASHBOARD ABOVE INSTRUMENT CLUSTER ON DRIVER SIDE. DASHBOARD MAY BREAK APART IF AIRBAG EVER DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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