GMC Yukon XL Complaints

2,896 consumer complaints on file.

#11267078October 8, 2019
SERVICE BRAKES
BRAKE FAILURE DUE TO LEAK FROM RUSTED OUT BRAKE LINE UNDER DRIVER SEAT AREA AND LOSS OF BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266851October 7, 2019
EXTERIOR LIGHTING
BOTH LED TAIL LIGHTS STARTED FLICKERING AND FAILED WITHIN A MONTH OF EACH OTHER. THE MECHANIC SAID THIS WAS A KNOWN ISSUE WITH THESE LIGHTS AND THAT THE CIRCUIT BOARD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266894October 7, 2019
EXTERIOR LIGHTING
PASSENGER BRAKE LIGHT INTERMITTENTLY WENT ON AND OFF, THE TAIL LIGHT ASSEMBLY WAS REPLACED. LESS THAN 6 MOTHS LATER THE DRIVER'S SIDE BRAKE LIGHT IS DOING THE SAME THINGS. BOTH TIMES HAVE BEEN DISCOVERED DUE TO POLICE STOPS WITH A CAR THAT HAS LESS THAN 75,000 MILES. THIS IS A SAFETY ISSUE, REVIEW THE LARGE AMOUNT OF COMPLAINTS FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265658October 2, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2018 GMC YUKON XL. WHILE THE CONTACT WAS DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT'S VEHICLE ROLLED INTO A DITCH. THE CONTACT'S SON WAS SEATED IN THE THIRD ROW SEATS ON THE PASSENGER SIDE IN A CAR SEAT. THE SEAT BELT THAT WAS SUPPOSED TO RESTRAIN THE CAR SEAT DID NOT REMAIN STEADY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE DASHBOARD AND STEERING WHEEL AIR BAGS DID NOT DEPLOY; HOWEVER, THE CONSOLE, SIDE CURTAIN AND REAR AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INTERNAL BLEEDING, LACERATIONS, AND LIVER INJURIES. HER DAUGHTER WAS SEATED IN THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURED NOSE AND FACIAL MARKS FROM THE AIR BAG. THE CONTACT'S SON WAS SEATED IN THE CAR SEAT AND SUSTAINED LACERATIONS ON HIS FOREHEAD. EVERYONE WAS TRANSPORTED VIA AMBULANCE TO SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V673000 (SEAT BELTS). THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,755.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11265318October 1, 2019
SERVICE BRAKES
WHILE DRIVING TO WORK IN SPRING 2018, I APPROACHED TRAFFIC LIGHT, DEPRESSED BRAKE, WHICH WENT TO FLOOR AND HAD TO USE PARKING BREAK TO STOP. HAD VEHICLE TOWED TO REPLACE FRONT BRAKE LINES. THEN, 6-8 MONTHS LATER, WHILE DRIVING, CAME TO ANOTHER STOP LIGHT, DEPRESSED BRAKES AND COULD NOT STOP UNTIL I USED PARKING/EMERGENCY BRAKE. HAD YUKON XL TOWED TO REPAIR SHOP AND HAD REAR BRAKE LINES REPLACED IN FALL, 2018. SINCE THEN, BRAKE LIGHTS AND ABS LIGHTS COME ON AND STAY ON, WHEREAS OTHER TIMES WHEN STARTING AND DRIVING, BRAKE & ABS LIGHTS COME ON AND THEN GO OFF WHILE DRIVING. BRAKING HAS ALWAYS SEEMED TO BE INSUFFICIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258807September 29, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DASHBOARD HAS LARGE CRACKS OVER THE INSTRUMENT CLUSTER AND IN THE AREA OF THE PASSENGER AIR BAG. THE DASH FLOPS UP AND DOWN WHEN DRIVING. CONCERN IS CRACK COULD PREVENT PASSENGER AIR BAG FROM DEPLORING DURING A ACCIDENT OR RIPPING THE AIR BAG AT DEPLOYMENT. ALSO LIQUID COULD ACCIDENTALLY GO THRU CRACK OVER INSTRUMENT CLUSTER CAUSING ELECTRICAL SHORT OR FIRE. THE CRACK CONTINUES TO GET LARGER AND LARGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258684September 28, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
MY WIFE WAS DRIVING DOWN A MAJOR ROAD AND A PERSON PULLED NEXT TO HER AT A STOP TO TELL HER THAT HER BRAKE LIGHTS WERE WORKING ONLY PART OF THE TIME. GM HAD JUST SERVICED MY VEHICLE AND DIDN'T CATCH IT, AND UPON RESEARCHING THE ISSUE, IT IS A KNOWN FAULTY DESIGN OF THE TAIL LIGHT ASSEMBLY. THE LED BRAKE LIGHT STARTS INTERMITTENTLY FAILING AT THE 2 YEAR POINT, LEADING TO DRIVERS FOLLOWING DRIVERS TO NOT KNOW THAT THE LEADING VEHICLE IS STOPPING. THIS IS A COMMON ISSUE AND THE ONLY RESPONSE FROM GM IS TO MAKE THE CUSTOMER BUY A NEW $700 BRAKE LIGHT ASSEMBLY. THE ISSUE IS SO COMMON THAT MULTIPLE COMPANIES HAVE STARTED BRAKE LIGHT REPAIR SERVICES AND MULTIPLE YOUTUBE VIDEOS EXIST TO WALK INDIVIDUALS THROUGH THE PROCESS OF REPAIRING THEIR OWN BRAKE LIGHTS. THE COST OF THE REPAIR IS SO STEEP THAT I HESITATE TO GET THE PROBLEM FIXED, AND THOUGH GM REPORTEDLY HAS DEVELOPED A REPLACEMENT LIGHT ASSEMBLY THAT CORRECTS THE FAULT, THEY ARE NOT TAKING RESPONSIBILITY FOR THE DEFECTIVE BRAKE LIGHT ASSEMBLE THAT THESE VEHICLES COME OFF THE ASSEMBLY LINE WITH. THE MAJOR DANGER IS THAT WE DRIVE FROM THE FRONT OF THE VEHICLE AND LIKELY DO NOT KNOW OUR BRAKE LIGHTS ARE INTERMITTENTLY FAILING--SINCE GM CANNOT EVEN CATCH THIS WHEN THEY DO SERVICE ON VEHICLES (MINE HAD BEEN IN THE SHOP FOR AN OIL CHANGE A FEW WEEKS BEFORE THE BRAKE ISSUE), THEN THEY ARE LEAVING A LOT OF CUSTOMERS DRIVING WITHOUT BRAKE LIGHTS TO AVOID THE COST OF THE REPAIR EVEN THOUGH THEY APPROVED A FAULTY DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258054September 25, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKES LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS TURNED OFF. THE CONTACT STATED THAT SMOKE WAS POURING OUT FROM UNDER THE HOOD. THE POLICE WERE CALLED, BUT THE CONTACT WAS UNSURE IF A REPORT WAS FILED. THERE WERE NO FLAMES. THE VEHICLE WAS TOWED TO BOB HUFF CHEVROLET BUICK GMC (888-581-8957, LOCATED AT 925 E MAIN ST, WYTHEVILLE, VA 24382) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE CUT. THE BRAKE LINES WERE REPLACED, BUT THE FAILURE RECURRED TWENTY DAYS LATER WHILE THE CONTACT WAS DRIVING OUT OF HER GARAGE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE CUT AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CASE WAS REFERRED TO A SENIOR ADVISER. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258057September 25, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RUNNING BOARDS FAILING TO WORK PROPERLY ALL THE TIME. SOMETIMES WILL START TO GO DOWN BUT RETURN UP WHEN OPENING DOOR. WILL ALSO FAIL TO GO UP AFTER CLOSING DOOR AND REMAIN DOWN. MIDDLE ROW DVD SCREEN IS BLACK AND NOT WORKING. REAR BRAKE LIGHTS WORKING OFF AND ON. HORRIBLE LOUD SQUEALING SOUND UNDER THE HOOD. THE VEHICLE WILL ALSO BEGIN TO SHAKE RANDOMLY AND FEELS JUMPY AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257603September 24, 2019
EXTERIOR LIGHTING
RIGHT TAIL/BRAKE LIGHT HAS INTERMEDIATE PROBLEM. ADVISED DEALERSHIP, THEY HIT THE LIGHT WITH HAND AND IT FLASHED. GMC IS AWARE THAT THIS IS A PROBLEM. NO DETECTION FROM ANY OF THE SENSORS ADVISING THERE IS A PROBLEM WITH THE TAIL/BRAKE LIGHT. THIS IS OBVIOUSLY AN ISSUE WITH GMC YUKONS WHEREIN THERE IS A BROKEN WIRE IN THE LIGHT ITSELF AND IT IS A FULL UNIT THAT COST APPROXIMATELY $650.00. PRINCE DEALERSHIP DID NOT EVEN ADVISE THAT THERE IS A RECALL ON MY VEHICLE AT THE TIME OF CHECKING THE TAIL/BRAKE LIGHT WAS WARRANTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257658September 24, 2019
EXTERIOR LIGHTING
I HAVE A 2015 YUKON DENALI XL WITH 53K MILES.A COUPLE OF MONTHS AGO ONE BAKE/TAILLIGHT STARTING FLICKERING. IT WOULD WORK AT TIMES AND THEN NOT AT ALL OTHER TIMES. LAST WEEK, BOTH OF THE BAKE/TAILLIGHTS WENT COMPLETELY OUT! I HAVE NO LIGHTS IN THE REAR OF MY VEHICLE. I WAS PULLED OVER TWICE IN ONE WEEKEND FOR THIS!! I WAS DRIVING DOWN THE HIGHWAY AT NIGHT WITH MY CHILDREN IN THE VEHICLE NOT KNOWING THAT BOTH OF MY LIGHTS WERE NOW NOT WORKING! IT DOESN'T SEEM THAT THEY ARE BURNT OUT BECAUSE IT I MESS WITH THEM FROM THE OUTSIDE, THEY WILL FLICKER A LITTLE BIT. OF COURSE FACTORY WARRANTY IS EXPIRED AND NEW LIGHTS ARE AT LEAST $800 A PIECE!! THIS NEEDS TO BE RECALLED AS THIS IS A SERIOUS SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257784September 24, 2019
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THE REAR BRAKE LIGHTS EITHER INTERMITTENTLY ILLUMINATED OR DID NOT ILLUMINATE AT ALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHT ASSEMBLY BOARD WAS LOOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257457September 23, 2019
EXTERIOR LIGHTING
THE REAR TAILLIGHTS GO OUT UNEXPECTEDLY AND CAN NOT JUST REPLACE BULB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257575September 23, 2019
POWER TRAIN
TRANSMISSION HAS NOT SHIFTED CORRECTLY. SHUDDERING OCCURS OR SHIFTS ARE NOT SMOOTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257200September 22, 2019
EXTERIOR LIGHTING
TAIL LIGHT AND BRAKE LIGHT ASSEMBLY IS SINGLE LED STRIP THAT HAS FAILED AFTER ONLY 4 YEARS. SAFETY ISSUE THAT THANKS TO GMC COSTS $800 FOR A SINGLE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257208September 22, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WAS DRIVING AND STABILIZATION GOT TURNED TURNED OFF. THE ENGINE POWER GOT REDUCED. DECREASING THE CAR'S POWER DRAMATICALLY THEN EVENTUALLY NOT DRIVABLE. THIS IS VERY VERY DANGEROUS BECAUSE WAS DRIVING ON THE FREEWAY. I WAS FORTUNATE ENOUGH TO MAKE A SMOOTH LANE CHANGE TO THE SIDE TO STOP THE CAR. BUT IF I COULDN'T AND THERE WAS A LOT OF CARS, THIS WOULD OF CAUSED A MASSIVE ACCIDENT. I FEEL FROM MY RESEARCH, GMC SHOULD BE RESPONSIBLE AND FIX THIS! VERY ANGRY BECAUSE IT HAD HAPPENED TWICE NOW!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256619September 19, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GEOFF PENSKE BUICK GMC (100 S MUSEUM RD, SHILLINGTON, PA 19607, (484) 525-0979) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 9-5487572705 AND 9-5520075396. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256756September 19, 2019
SERVICE BRAKES
OVER THE LAST SEVERAL YEARS, WE HAVE BEEN HEARING THIS CLICKING SOUND IN OUR 2016 GMC YUKON XL. ADDITIONALLY, WE HAD EXPERIENCED OCCASIONAL TIMES WHERE THE VEHICLES BRAKES WOULD NOT FUNCTION PROPERLY MOSTLY IN SLOWER SPEED SITUATIONS. IN THE LAST SEVERAL WEEKS, THE SHORT RANGE BRAKING WAS HINDERED AGAIN AS THE BREAK WOULD 'STICK' AND NOT SLOW THE CAR. SEVERAL CLOSE INSTANCES OF HITTING EITHER ANOTHER CAR OR FAMILY MEMBER. I THEN LOOKED UP ON NHTSA IF ANY RECALLS, AND I NOTICED A RECALL WHICH DESCRIBED EXACTLY WHAT WE HAD BEEN EXPERIENCING. WE TOOK THE VEHICLE INTO THE DEALERSHIP YESTERDAY AND THEY TOLD MY WIFE IT WAS FIXED AND SENT HER ON HER WAY TO PICK UP MY 5 CHILDREN FROM SCHOOL. A FEW HOURS LATER, THE CAR JUST WOULDN'T BREAK AND MY WIFE CALLED ME TO ACTUALLY GO TO THE LOCATION ON MY CHILD'S PRACTICE SO I COULD DRIVE IT HOME AS SHE DIDN'T TRUST THE VEHICLE ANY LONGER. I TOOK THE VEHICLE BACK TO THE DEALER THE NEXT DAY. UPON THEIR INSPECTION, THEY SAID THE VACUUM PUMP WAS FAULTY AND WOULD COST $500 TO FIX. THEN I STARTED TO INVESTIGATE FURTHER, AND TO MY SURPRISE, THERE APPEARS TO BE A LONG STANDING ISSUE WITH 2014-16 GM VEHICLES THAT HAVE HAD FAULTY VACUUM PUMPS. HOWEVER, THESE HAVEN'T BEEN RECALLED YET. THE REVIEW ALSO LED ME TO THE CONCLUSION THAT THE CLICKING SOUND WE WOULD HEAR APPEARS TO BE RELATED TO THIS FAULTY PART. UNFORTUNATELY FOR ME, MY MILES ARE BEYOND THE WARRANTY PERIOD BUT THIS HAS BEEN A PERSISTENT ISSUE FOR A LONG TIME. BASICALLY, IT FEELS AS IF MY FAMILY'S SAFETY WAS SECONDARY WHILE THIS KNOWN ISSUE WITH THE VACUUM PUMP REMAINED 'SILENT'. WE BOUGHT THIS VEHICLE FOR THE SAFETY, DEPENDABILITY, AND PLANNED TO USE IT UP TO 200,000+ MILES. I AM DISAPPOINTED THAT A SAFETY ISSUE LIKE THE BRAKES WOULD EFFECTIVELY BE UNDISCLOSED TO ME AS A CAR OWNER. I AM HOPEFUL GM WILL DO ALL THAT IS NECESSARY TO RECTIFY OUR DISCOMFORT AND LACK OF TRUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256544September 18, 2019
EXTERIOR LIGHTING
BOTH LEFT AND RIGHT REAR TAIL LIGHTS STOPPED WORKING. THEY FIRST STOPPED ONLY INTERMITTENTLY BUT THEN COMPLETELY WENT OUT, WITHIN ONLY 3-4 YEARS OF NEW. RESEARCH SHOWS THIS PROBLEM IS EXTREMELY COMMON AND REPRESENTS EITHER, AT BEST, A VERY POOR DEFECT IN MANUFACTURING OR, AT WORST, A PLANNED-IN DEFECT IN ORDER TO STEAL MONEY FROM CONSUMERS WHO ALREADY PAID HANDSOMELY FOR A VEHICLE. SINCE THE LED HOUSING IS A SINGLE SEALED UNIT, DEALERS STATE THE ENTIRE LIGHT HOUSING NEEDS TO BE REPLACED AT AN APPROXIMATE COST OF $700 PER LIGHT. WHILE IT'S TRUE THAT LIGHTS CAN 'GO OUT', A CONTINUED FAILURE OF THE SAME PART (RESEARCH SHOWS THE EXACT SAME FAILURE POINT CAN BE FOUND IN EACH CIRCUMSTANCE) SHOULD REPRESENT GROSS NEGLIGENCE IN MANUFACTURING WHICH ONLY A RECALL NOTICE CAN SATISFY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256197September 17, 2019
EXTERIOR LIGHTING
PASSENGER BREAK LIGHT WORKS INCONSISTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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