GMC Yukon XL Complaints

2,896 consumer complaints on file.

#10039478September 24, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
IDENTICAL COMPLAINT AS FILED ON #10032993. REAR TAILGATE GLASS HAS NEVER BEEN OPENED ON OUR VEHICLE ALWAYS OPENED ENTIRE TAIL GATE WHEN OPENING. THE PASSENGER SIDE HINGE MOUNTED TO FIBER MATERIAL ADHERED TO GLASS HAS COMPLETLY BROKEN FREE OF GLASS MOUNTING BRACKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039370September 23, 2003
EQUIPMENT
I REALIZE THIS MAY NOT SEEM LIKE A SAFETY ISSUE; BUT BEAR WITH ME. WE HAVE A YUKON XL GMC 2002 MODEL. WE HAVE HAD THE CARPET REPLACED 3 TIMES!! THERE IS A DEFECT IN THE CARPET ON THIS MODEL. IT SHEDS, NOT A LITTLE HAND FULLS. IF YOU ROLL THE WINDOW DOWN "FUZZ" FROM THE CARPET IS FLYING EVERYWHERE. AFTER DISCUSSION WITH ANNE MARIE EXECUTIVE FOR GMC, I LEARNED THAT 2002, 2003, AND SOON TO BE 2004 CARPET IS LIKE THIS. THIS WILL CAUSE AN ACCIDENT COUNT ON IT. YOU ARE SO CAUGHT OFF GUARD AT THE FLYING CARPET. PLEASE JUST LOOK INTO THIS MATTER. I RECEIVED AN ANSWER OF THAT IS JUST THE WAY IT IS AND WE DON'T HAVE TO CHANGE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039167September 19, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, TIRES
FRONTAL IMPACT BETWEEN MY 2003 YUKON XL DENALI AND A 1992 HONDA PRELUDE. IMPACT TO MY VEHICLE IN FRONT LEFT CORNER # 40 MPH CAUSING MINOR DAMAGE TO MY VEHICLE RESULTED IN MY VEHICLE CATCHING FIRE WITHIN 30 SECONDS OF IMPACT. MY VEHICLE WAS TOTALED AS A RESULT OF THE FIRE, NOT THE IMPACT. *JB
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10039100September 18, 2003
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 GMC YUKON XL. I BOUGHT THE VEHICLE BRAND NEW IN JUNE OF 2002. AT 376 MILES MY BRAKE SYSTEM LOCKED UP. I HAVE CONTINUED TO HAVE THIS PROBLEM EVER SINCE. AS YOUR DRIVING THE BRAKES APPLY AND YOU LOOSE CONTROL OF YOUR STEERING. THIS PROBLEM DOES NOT OCCUR ALL THE TIME, BUT DOES HAPPEN. THEY HAVE REPLACED MY MASTER CYLINDER, POWER BOOSTER, AND ALL 4 ROTORS. THIS PROBLEM IS STILL NOT FIXED AND BECAUSE THE DEALERSHIP CAN NOT GET IT TO DUPLICATE THE PROBLEM WHILE THEY ARE DRIVING IT, THEY SAY THERE IS NOTHING ELSE THEY CAN DO. I AM FILING THIS COMPLAINT BECAUSE I FEAR FOR MY SAFETY. THE LAST TIME IT HAPPENED ON 9/11/03 IT WAS TOWED TO THE NEAREST DEALERSHIP, THEY HAVE INFORMED ME THERE IS NOTHING THEY CAN DO. I HAVE LEFT THE VEHICLE THERE BECAUSE I FEAR DRIVING IT. LAST THING I HEARD WAS THEY WERE SHIPPING IT TO THE DEALERSHIP WHERE I BOUGHT IT BECAUSE IT WAS THERE PROBLEM. PLEASE IF YOU KNOW ANYTHING I CAN DO PLEASE LET ME KNOW. I WOULD LIKE TO ADD THAT THERE HAS BEEN EVIDENCE OF DEFECT BECAUSE THE ROTORS HAVE SHOWN DAMAGE DUE TO DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039101September 18, 2003
TIRES:SIDEWALL
CATASTROPHIC TIRE FAILURE - SIDE WALL SPLIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037393September 7, 2003
TIRES:TREAD/BELT
LEFT REAR TIRE ON MY 2000 YUKONXL SEPARATED ,CAUSING EXTENSIVE DAMAGE TO VEHICLE. ALL DAMAGE CAME FROM SEPARATED TIRE. I HAVE FIRESTONE WILDERNESS LE TIRES WITH APPROX 45000 MILES ON THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037962August 29, 2003
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, VEHICLE SPEED CONTROL
CONSUMER COMPLAINED ABOUT VEHICLE HESITATION. DEALER WAS CONTACTED, AND HAD REPLACED THE THROTTLE BODY SENSOR. ALSO ABS LIGHT TURNED ON DASH, AS WELL AS THE GAUGES. DEALER WAS CONTACTED ANDS STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034362August 22, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE EXPERIENCED POWER STEERING FAILURE. STEERING WHEEL WOULDN'T TURN. DEALERSHIP INDICATED THAT THIS FAILURE WAS CAUSED BY A DEFECT AT TIME OF VEHICLE BEING MANUFACTURED. CONSUMER PHONE NUMBER IS 491.6099170881.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032993August 17, 2003
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
I CURRENTLY OWN (PURCHASED NEW) A 2001 YUKON XL WHICH IS EQUIPPED WITH A REAR TAILGATE HAVING A HINGED REAR WINDOW WHICH ALLOWS ACCESS TO THE REAR COMPARTMENT WITHOUT OPENING THE TAILGATE. *AK THE REAR TAILGATE GLASS IS SECURED TO THE TAILGATE VIA TWO HINGES WHICH ARE SECURED TO THE GLASS BY AN ADHESIVE. THE PASSENGER SIDE WINDOW HINGE HAS DELAMINATED FROM THE TAILGATE GLASS RESULTING IN THE WINDOW BEING SECURED TO THE VEHICLE WITH ONE HINGE. THERE IS NO MECHANICAL SECUREMENT TO THE GLASS. I HAVE BEEN TOLD BY SEVERAL DIFFERENT SERVICE PROFESSIONALS (INSIDE AND OUT OF GM) THAT THIS IS A KNOWN PROBLEM. HOWEVER, NO SERVICE BULLETINS OR RECALLS EXIST TO REPAIR THE HINGE FAILURE. I HAVE BEEN ATTEMPTING TO WORK THIS ISSUE WITH THE GMC CUSTOMER SERVICE TEAM AND HAVE A CASE OPENED (1-122096729). I BELIEVE THAT OPENING THE DOOR WINDOWS ON THE VEHICLE WOULD CAUSE ADDITIONAL STRESS ON THE REMAINING HINGE. THEREFORE, I BELIEVE THIS IS A POTENTIAL SAFETY ISSUE SINCE THE WINDOW COULD BREAK FREE FROM THE VEHICLE IF THE SECOND HINGE FAILS RESULTING IN A SAFETY HAZARD FOR ANY VEHICLE DIRECTLY BEHIND OR ADJACENT TO THE VEHICLE. IF YOU HAVE ANY QUESTIONS, PLEASE CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034530August 15, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, PARKING BRAKE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
PROBLEMS WITH 2001 YUKON XL EMERGENCY BRAKE.*MR CONSUMER HEARD A HUMMING SOUND COMING FROM UNDER THE VEHICLE AND THE ABS LIGHT ILLUMINATED. WHEN TAKEN TO THE MECHANIC, THE CONSUMER WAS ADVISED THE THROTTLE BODY AND ELECTRONIC BRAKE MODULE NEEDED TO BE REPLACED. *PH. ALSO THE EMERGENCY PARK BRAKE WAS INOPERATIVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032909August 15, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ALL DOORS UNLOCK WHEN GOING OVER RAILROAD TRACKS, BUMPY ROAD OR POTHOLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032851August 14, 2003
TIRES:TREAD/BELT
I BOUGHT A NEW 2002 YUKON XL WHICH CAME WITH FIRESTONE WILDERNESS LE TIRES INCLUDING THE SPARE. I HAVE ROTATED ALL TIRES PROPERLY AND ACCORDING TO THE MAINTENANCE SCHEDULE, EVERY THREE TO FIVE THOUSAND MILES. I HAVE HAD THE FRONT END ALIGNMENT CHECK OUT, WHICH WAS FOUND TO BE PERFECTLY IN ALIGNMENT. THE TIRES HAVE 24,000 MILES ON THEM. ALL FOUR OF MY TIRES ARE DEFECTIVE WITH HIGH/LOW SPOTS ON THE OUTSIDE AND INSIDE TREAD. THE THREE CENTER ROWS OF TREAD ARE WEARING PERFECTLY CORRECT AND EVEN. THE TIRE SHOP AND THE DEALERSHIP RECCOMMENDS REPLACING ALL THE TIRES BECAUSE THEY ARE A SAFETY HAZARD AND COULD POSSIBLY CAUSE ME TO HAVE AN ACCIDENT AT HIGHER HIGHWAY SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033667August 11, 2003
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
PROBLEMS WITH 2001 YUKON XL'S ABS EQUIPMENT.*MR THE DEALER WAS NOTIFIED SEVERAL TIMES ABOUT DEFECTIVE EMERGENCY BRAKES, HOWEVER THEY FELL TO FIX THE PROBLEM. THE REPAIRS WERE VERY EXPENSIVE. PLEASE HELP IN COMPENSATING THE CONSUMER FOR DEFECTIVE VEHICLE. THE ABS LIGHT ILLUMINATED, THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THE ELECTRONIC BRAKE MODULE NEEDED TO BE REPLACED *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027040August 7, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER HAD DIFFICULTY FILLING THE GAS TANK. THE CONSUMER NOTICED THE TANK HAD TO BE FILLED SLOWLY. WHEN REACHING ABOUT 3/4 FULL, FUEL LEAKED OUT. CONSUMER CONTACTED GM THEY CLAIMED THERE WAS A BULLETIN OUT REGARDING THE PROBLEM AND THE DEALERSHIP NEVER FIXED THE VEHICLE. CONSUMER FELT GM SHOULD ISSUE A RECALL ON THE DEFECTIVE VEHICLE. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030654August 2, 2003
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
ELECTRICAL FAILURE OF THE LOAD LEVELING DEVICE. FUSES CONSISTANTLY FAIL WHEN COMPRESSER ACTIVATES WHEN LOAD IS IN OR ON VEHICLE. THIS OCCURS WITH OR WITHOUT A TRAILER HOOKED UP. THIS HAS BEEN A PROBLE SINCE THE PURCHASE OF THE VEHICLE IN MID 2002. ATTEMPTED TO BE FIXED THREE TIMES IN THE LASE 30 DAYS. DEALER UNABLE TO ISOLATE THE PROBLEM. INDEPENDANT MECHANIC SAYS DUE TO ELECTRICAL PROBLEM HIGH PROBABLY OF FIRE OR BURN OUT OF WIRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032490July 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
SEVERAL OCCURRENCES WITH VEHICLE'S TRANSMISSION. NAR 07/28/2003*MR DEALER NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023824June 26, 2003
PARKING BRAKE
I HAVE A 2001 GMC YUKON XL AND TOOK IT IN FOR SOME ROUTINE MAINTENANCE AT ABOUT 30K MILES. THE DEALER INFORMED ME THAT THE PARKING BRAKE WAS NOT OPERATING PROPERLY (WOULD NOT HOLD THE VEHICLE). SINCE IT IS A WEAR ITEM IT WASN'T COVERED BY THE WARRANTY. I HAVE OWNED SEVERAL GM VEHICLES AS WELL AS MANY OF MY FAMILY MEMBERS AND I HAVE NEVER HAD A PROBLEM WITH THE PARKING BRAKE WEARING OUT, LET ALONE PRIOR TO 30K MILES. THE ORIGINAL DEALER GAVE US AN ESTIMATE OF $800 TO FIX THE PARKING BRAKE. AT THIS TIME WE ARE WAITING A RESPONSE FROM GM'S CUSTOMER SERVICE DEPT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020892June 2, 2003
TIRES:SIDEWALL
FIRESTONE TIRE EXPLODED WHILE DRIVING SPEED LIMIT TOO LAKE HAVASU, AZ, MAY 28, CAUSING ERRATIC CONTROL OF VEHICLE. APPEARS SIDEWALL DISLODGED FROM TIRE AND AND TREAD DISLODGED FROM BASE TIRE FRAMING. TIRE INFO: FIRESTONE WILDERNESS LE - P265/70R16 111S M/S; TUBELESS; OTHER NUMBER ON SIDE OF TIRE: DD726G G09R (E4) 027680 DOT 8 X 72 WL2 .DAMAGED AREA SHOWS A NUMBER ?4601? (? = DENOTES UNKNOWN NUMBERS IF ANYIN THESE PLACES) DAMAGE TO UNDERCARRAGE OF VEHICLE AS WELL TO THE WHEEL WELL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10020386May 22, 2003
STEERING
THE SERVICE DEALER STATED THERE WAS A TOW OUT PROBLEM WITH THE VEHICLE. THE TIRES WORE OUT EVERY 5,000 MILES. PLEASE PROVIDE DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019118May 22, 2003
PARKING BRAKE
EMERGENCY BRAKES DO NOT ENGAGE. I DO NOT NORMALLY USE THE EMERGENCY BRAKE, AND ONLY NOTICED THIS PROBLEM AFTER THE WARRANTY EXPIRED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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