GMC Yukon XL Complaints

2,896 consumer complaints on file.

#10111166February 8, 2005
STEERING:GEAR BOX:SHAFT SECTOR, STEERING:HYDRAULIC POWER ASSIST SYSTEM
OWNER COMPLAINED ABOUT A STEERING SHAFT PROBLEM. THE POWER STEERING BECAME VERY DIFFICULT WHEN DRIVING. OWNER TOOK THE VEHICLE TO A SERVICE SHOP PRIOR TO RECEIVING A RECALL NOTICE FOR THIS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110010February 7, 2005
SEATS:FRONT ASSEMBLY:RECLINER
I HAVE CONCERNS OVER THE DRIVERS SEAT BACK IN MY 2000 GM YUKON XL. EVERY TIME I SLOW OR STOP THE SEAT TIPS FORWARD. THE SEAT BELT IS ATTACHED TO THE SEAT BACK. I HAVE INVESTIGATED THE SOURCE OF THE PROBLEM AND HAVE FOUND IT TO BE THE GEAR BOX DRIVEN BY THE ELECTRIC SEAT BACK MOTOR HAS PLAY IN BETWEEN THE GEARS. WHEN CHECKING INTO REPLACEMENT PARTS THERE WAS A NOTE ON THE GM COMPUTER THAT REPLACING THIS PART WOULD CORRECT SEAT BACK MOVEMENT WHEN VEHICLE STOPS. I AM CONCERNED THAT IT WILL BREAK LOOSE IN THE EVENT OF A COLLISION FORCING ME INTO THE STEERING COLUMN OR CAUSING LOSS OF CONTROL OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108502February 3, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING MY 2002 YUKON XL, THERE IS YELLOW LIGHT APPEARED ON THE I/P CLUSTER MESSAGE CENTER. "SERVICE 4WD" AND WHEN GENTLY APPLY/PRESSING ON THE BRAKE PEDAL, THE IS SOME KIND OF LOUD MECHANISM NOISE IN THE FRONT WHEEL DRIVER SIDE, AND PREVENT THE BRAKE PEDAL FROM COMING DOWN. THREE TIMES THAT I ALMOST REAR END OTHER VEHICLES. TOOK THE VEHICLE TO THE DEALERSHIP TO GET IT FIXED, THE COST WAS $2212.93 FOR FIXING BRAKE SYSTEM FAILURE INCLUDING ANTI BRAKE SYSTEM AND 4WHEEL DRIVE. DEALER RECOMMENDED TO A REPORT TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108396February 1, 2005
EQUIPMENT
I PURCHASED A NEW 2004 YUKON XL DENALI ,AT TIMES THE REAR HEATER WILL NOT WORK , THE FAN WILL BLOW BUT ONLY COLD AIR. AT OTHER TIMES YOU CAN TURN THE ENTIRE AC/HEAT UNIT OFF IN THE FRONT AND IT WILL CONTINUE TO BLOW FROM THE VENTS, I HAVE TAKEN IT TO THE SERVICE DEPARTMENT FROM THE DEALER I BOUGHT IT FROM, THEY TOLD ME THERE WAS NOTHING THEY COULD DO UNTIL GM ISSUES A SOLUTION TO THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107879January 25, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE YOUR CAMPAIGN ID#05V005000 RECALL DATE: 1/5/2005 I HAVE 2000 GMC YUKON XL, [XXX],[XXX], [XXX], [XXX], [XXX], MY POWER STEERING CUT OUT ON MY ON 1/19/05 I SAW THIS RECALL ON YOUR WEBSITE, CALLED GM, THEY CAN SEE THIS, AND SINCE THE RECALLS AREN'T GOING OUT FOR AT LEAST ANOTHER WEEK OR SO AND MY VIN# ISN'T LINKED TO IT THEY CAN'T AUTHORIZED REPAIR. I DROVE FOR A FEW DAYS WITHOUT THE POWER STEERING AND THEN RENTED A CAR, I CAN NO LONGER AFFORD THE RENTAL AND NEED MY TRUCK FIXED. IT IS PRESENTLY TODAY(1/25/05) AT MCGUIRE PONTIAC IN LITTLE FALLS NJ (973-785-2220) AND I JUST GAVE THE GO AHEAD TO FIX IT. I DON'T REALLY HAVE THIS $800.00 TO DO THIS AND GM IS DOING AN ESCALATION REPORT TO SEE IF THEY CAN SPEED UP THINGS BUT THAT WILL TAKE A FEW DAYS. I CAN'T WAIT THIS LONG. I DON'T SEE WHY IF A 2000 GMC YUKON XL IS ONE OF THE VEHICLES AFFECTED WHY IT IS TAKING SO LONG TO APPROVE. I UNDERSTAND I WILL BE DUE A REFUND BUT IT IS AGGRAVATING THAT I HAVE TO PUT OUT THIS MONEY TO BEGIN WITH. WHY POST THIS FOR PUBLIC VIEWING IF THEY ARE HONORING IT UNTIL IT IS OFFICIAL. SHOULD SOMEONE BE ABLE TO ATTEND TO THIS TODAY AND CONTACT MCGUIRE THAT MY VEHICLE IS COVERED UNDER THIS RECALL IT WOULD BE WONDERFUL AND A MIRACLE. I DON'T UNDERSTAND WHY THIS IS SUCH A PROBLEM. [XXX]. *NM *UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107895January 25, 2005
PARKING BRAKE
DURING 2004 STATE VEHICLE EMISSIONS AND SAFETY INSPECTION IT WAS DETERMINED THAT THE PARKING BRAKE DID NOT WORK. AS A RESULT VEHICLE FAILED INSPECTION AND WILL NOT PASS UNTIL ISSUE RESOLVED. WHEN PARKING BRAKE IS PRESSED, THE PEDAL EASILY REACHES THE FLOOR AND DOES NOT HOLD VEHICLE. GMC CUSTOMER ASSISTANCE NOTIFIED 01/25/05. NOT SURE ON RESOLUTION. DEALER WANTS TO REPLACE ENTIRE REAR BRAKE ASSEMBLY, QUOTE HIGH COST FOR WORK, NOT COVERED UNDER EXTENDED WARRANTY, DEALER BLAMING ON NORMAL WEAR AND TEAR. INSPECTION PLACE COMMENTED ON SIMILAR ISSUES WITH ALL OTHER GMC YUKON 2002 MODEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106393January 15, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
LOST STEERING AND BRAKES. SHAFT IN PUMP SNAPPED OFF INSIDE HOUSING. TOWED TO GM GARAGE AND NEW PUMP INSTALLED. HAPPENED WHEN BACKING AND TURNING SHARPLY OVER ROUGH GROUND. NIGHT. 70 DEGREES. RETURNED TO CAMPGROUND USING TWO HANDS ON STEERING WHEEL AND PARKING BRAKE. ON 4000 MILE TRIP PULLING 3 TON TRAILER. WAITED 4 DAYS FOR REPAIR TO BE COMPLETED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105748January 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WE PURCHASED A 2004 GMC YUKON XL IN SEPTEMBER ON 2004. THE VEHICLE HAD A RECALL NOTICE ON THE TRANSMISSION AND THE DEALERSHIP DID NOT PREFORM THE REPAIR. IN ON MONDAY, DECEMBER 27TH, 2004 THE TRANSMISSION BLEW AND THE VEHICLE WAS SENT TO A DEALERSHIP LOCALLY, THE DEALERSHIP REPLACE THE TRANSMISSION ON THE BRAND NEW SUBURBAN, MY CONCERN IS THAT THE DEALERSHIP AND GM HAVE AN OBLIGATION TO REPLACE THE PROBLEM PRIOR TO SELLING THE VEHICLE AND THE FACT THAT THEY SOLD THE VEHICLE KNOWING THE PROBLEM EXISTED AND DID NOTHING ABOUT IT SCARES ME. WE RUN A TRANSPORTATION COMPANY IN THE MTNS OF COLORADO, HAD THAT TRANSMISSION FAILED ON ONE OF THE PASSES WE COULD HAVE KILLED SEVERAL PEOPLE. THE DEALERSHIPS RESPONSE WAS "WELL THAT DID NOT HAPPEN DID IT" FROM RICK DUNCANS OWN MOUTH. WE HAVE DECIDED TO FILE A LAWSUITE AGAINST THE DEALERSHIP AND GM DUE TO THE NATURE OF THIS FAILURE IN VEHICLE EQUIPMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105623January 3, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE VEHICLE WOULD STALL WITHOUT WARNING. TYPICALLY, THE STALL WOULD OCCUR WHILE THE VEHICLE WAS COLD, OR DURING TURNS AT INTERSECTIONS-GOING FROM ONE ROADWAY TO ANOTHER.*AK DEALERS RESPONSE HAS BEEN A "DIRTY THROTTLE BODY," CODE J5485
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104756December 30, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM
POOR BRAKING. 2)POOR STEERING/RIDE CONTROL. 3)VEHICLE SHIFTS-JUMPS INTERMITTENTLY/MOMENTARY LOSS OF CONTROL TWICE. 4)VEHICLE SPUN OUT OF CONTROL ON RAMP TO RT 25 BOURNE MA, OUTCOME DETAILS : *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104291December 22, 2004
PARKING BRAKE
DURING 2004 STATE VEHICLE EMISSIONS AND SAFETY INSPECTION IT WAS DETERMINED THAT THE PARKING BRAKE DID NOT WORK. AS A RESULT VEHICLE FAILED INSPECTION AND WILL NOT PASS UNTIL ISSUE RESOLVED. GMC CUSTOMER ASSISTANCE NOTIFIED 12/21 AND DIAGNOSIS AND REPAIR TO BEGIN 12/22. WHEN PARKING BRAKE IS PRESSED, THE PEDAL EASILY REACHES THE FLOOR AND DOES NOT HOLD VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102365December 8, 2004
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
WHEN THE VEHICLE'S IGNITION IS IN THE ACCESSORY POSITION THE TRANSMISSION CAN BE SHIFTED INTO REVERSE, NEUTRAL, DRIVE, ETC. WITHOUT THE BRAKE PEDAL BEING PRESSED. MY 3 YEAR OLD WAS SITTING IN MY LAP IN THE DRIVERS SEAT IN A PARKING LOT LISTENING TO THE RADIO IN ACCESSORY MODE HE PULLED THE GEAR SELECTOR DOWN INTO NEUTRAL AND THE CAR BEGAN TO ROLL. THINKING THAT THIS WAS NOT POSSIBLE, I TOOK THE VEHICLE INTO THE DEALERSHIP. THEIR REPLY, "OH THAT'S WEIRD, I DIDN'T KNOW IT WOULD DO THAT". NO FIX, JUST, "WE WILL LOOK INTO IT". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102264December 6, 2004
STEERING, TIRES
PROBLEM WITH STEERING RUBBING OR GRINDING NOISE AND UNEVEN TIRE WEARTHIS IS AN ONGOING PROBLEM SINCE THE YUKON WAS NEW. I HAVE HAD IT BACK TO A DEALER OVER FOUR TIMES, HOWEVER THEY CLAIM THERE IS NOT A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102160December 5, 2004
EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT
GOT IN MY VEHICLE ONE MORNING AND LOW BEAM HEAD LIGHTS( DAYTIME RUNNINGS) DID NOT COME ON BUT THE HIGH BEAMS WOULD NOR WOULD THEY COME ONE MANUALLY. I DROVE FOR AWHILE THEN THEY CAME ON. I WOULD DRIVE DOWN THE ROAD AND THEY WILL FLICKER.THEY DO SCOME ONE EVERY ONCE IN AWHILE. NOTHING HAS BEEN DONE AS OF YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102090December 3, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
AT APROX 6000 MILES VEHICLE STARTED MAKING A LOUD SQUEELING NOISE EVERY TIME VEHICLE WAS TURNED TO THE LEFT. ON FIRST VISIT TO DEALER WAS TOLD THAT SOME OF THEM DO THIS AND THERE'S NOTHING THEY CAN DO. ON SECOND VISIT FOR SAME CONCERN THEY PUT A "CONDITIONER" IN THE STEERING GEAR BOX. ON THIRD VISIT I WAS TOLD THERE WAS NOTHING ELSE THEY COULD DO. THE AVM (AREA VEHICLE MANAGER) DECLINED TO MAKE THE REPAIR. GMC CUSTOMER ASSISTANCE WAS USELESS. TOOK THE VEHICLE TO ANOTHER DEALER. THEY REPLACED THE STEERING GEAR BOX. PROBLEM HAS NOT REOCCURED. WAS TOLD BY DEALER THAT THIS HAS HAPPENED BEFORE AND THAT THE NOISE IS CAUSED BY A PRESSURE RELIEF VALVE IN THE STEERING GEAR BOX RELIEVING PRESSURE. THIS HAS HAPPENED TO ONE OTHER PERSON THAT I KNOW OF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100260November 20, 2004
STEERING:LINKAGES
2003 GMC YUKON XL, HAVING A CLANKING NOISE WHEN TURNING RIGHT. ALSO, STEERING WHEEL VIBRATION AS IF SOMETHING IS LOOSE IN THE STEERING MECHANISM UNDERNEATH IN FRONT.TOOK SUV IN ON SEPTEMBER 21,2004. DEALER STATED "FOUND CROSSMEMBER BOLTS BINDING AND MAKING NOISE. SMOOTHED OUT MOUNTING HOLES AND SECURED. NO FURTHER NOISE HEARD. ROAD TESTED AND FELT VIBRATION AT 35-45. FOUND STEERING SHAFT NEEDS REPLACED PART ON BACKORDER. WILL CONTACT FOR RETURN APT". CALLED ON 11/09/04 AND WAS TOLD STEERING SHAFT WAS STILL ON BACKORDER AND THAT THEY WERE WAITING FOR APPROX. 23 SHAFTS WHICH OTHER SERVICE ADVISORS NEEDED ALSO TO REPLACE OUT DEFECTIVE SHAFTS. FRONT TIRES ARE "CUPPING" ON INSIDE SHOULDERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100205November 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:MECHANICAL
I HAVE 52,000 MILE ON MY VEHICLE AND HAVE TO REPLACE THE BRAKE SYSTEM FOR THE THIRD TIME. NOT INCLUDING THE PRICE OF THIS THRID REPLACEMENT THE BRAKES AND TIRE PACKAGE IS COSTING $40 PER MILE. THE BRAKE SYSTEM IS UNRELIABLE AND THE MANUFACTURER REPAIRMAN STATES THE CASUE IS THE WEATHER CONDITIONS OF NEW YORK. IF THE WEATHER IS THE REASON FOR POOR BRAKE PERFORMANCE THEN THE MANUFACTURER SHOULD MODIFY THE SYSTEM OR NOT SELL THE VEHICLE IN NEW YORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100103November 17, 2004
ELECTRICAL SYSTEM:IGNITION
FAILURE TO START ENGINE. OVER LAST 6 MONTHS, INTERMITTENT NON-STARTING WHEN KEY IS TURNED IN IGNITION. ALL LIGHTS AND INTERNAL EQUIPMENT (RADIO, HEATER) ALL COME ON BUT ENGINE DOES NOT MAKE ANY NOISE. THERE IS NO PATTERN (FULL LOG OF ISSUES AVAILABLE BY OWNER). VEHICLE HAS BEEN IN TWO DEALERSHIPS FOR DIAGNOSIS AND PROBLEM CAN NOT BE IDENTIFIED.SOME DAYS THE CAR WILL START AFTER 1 OR 2 TRIES, OTHER DAYS I HAVE WAITED UP TO 20 MINUTES WITH 45 - 50 ATTEMPTS TO START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098734November 12, 2004
TIRES:SIDEWALL, TIRES:TREAD/BELT
MY 2000 GMC YUKON XL CAME WITH DEFECTIVE FIRESTONE STEELTEX R4S TIRES. I WAS DRIVING DOWN THE ROAD AND ONE OF THE FOUR TIRES BLEW OUT. UPON EXAMINATION OF ALL FOUR TIRES ON THE CAR BY MY MECHANIC HE FOUND ALL FOUR TIRES HAD SIGNS OF VERTICAL SEPARATION OF THE SIDEWALL AND PARTIAL TREAD SEPARATION OF THE LEFT REAR TIRE AND BIZARRE WEAR. THE TIRE THAT BLEW OUT HAD COME APART ON ONE OF THESE VERTICAL SEPARATIONS. I REPLACED THE TIRE WITH THE SPARE AND DROVE IT TO A FIRESTONE DEALER. I WAS INFORMED THAT THERE WERE NO PROBLEMS WHAT-SO-EVER WITH THESE FIRESTONE TIRES AND THAT THE ALIGNMENT OF MY SUV WAS THE PROBLEM. I TOLD HIM HE WAS CRAZY AND THAT I WOULD NOT HAVE AN ALIGNMENT DONE AND I WANTED IT IN WRITING. THE MANAGER GAVE ME IT IN WRITING, AND HAD THE TIRES REPLACED BUT CHARGED ME OVER $200 AND GAVE ME MORE OF THE SAME BRAND OF TIRE ON THE VEHICLE. I TOOK THE VEHICLE TO MY GMC DEALER AND HAD HIM CHECK TO SEE IF AN ALIGNMENT WAS NEEDED AND I WAS EXPLAINED IN WRITING THAT AN ALIGNMENT WAS NOT NEEDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098767November 12, 2004
PARKING BRAKE
2001 YUKON/XL PARKING BRAKE DOES NOT WORK. FAILED INSPECTION TWICE, FIRST REPAIRED UNDER WARRANTY AT ~15K MILES, SECOND FOR $225 AT ~65K MILES. NEVER HAS HELD. LAST TIME WAS ADJUSTED TO HOLD, DRAGS BRAKE WHEN RELEASED AS TOO TIGHT. OBVIOUS POOR DESIGN AND SAFETY HAZARD. CAN NEVER ASSUME PARKING BRAKE WILL HOLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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