GMC Yukon XL Complaints

2,896 consumer complaints on file.

#10119898May 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES ON MY 2000 GMC YUKON XL I HAVE EXPERIENCED ENGAGEMENT OF THE ANTI-LOCK BRAKES AND SUBSEQUENT INCREASED DISTANCE REQUIRED TO STOP THE VEHICLE. I HAVE NOT HAD ANY ACCIDENTS RELATED TO THIS PROBLEM. THE DESCRIBED PROBLEM USUALLY OCCURS AT LOWER SPEEDS, 25-40MPH, AND GOOD ROAD CONDITIONS (DRY PAVEMENT). I HAVE RECENTLY HAD MAINTANCE WORK PREFORMED ON THIS VEHICLE AT THE GMC DEALERSHIP WHEIRE I PURCHASED THE CAR. I REPORTED THE BRAKING PROBLEM TO THE SERVICE MANAGERAND ASKED THAT THE BRAKE AND ANTI-LOCK BRAKE SYSTEM BE INSPECTED. PRIOR TO VISUAL INSPECTION OF THE BRAKE SYSTEM A TEST DRIVE WAS COMPLETED IN AN ATTEMPT TO DUPLICATE THE BRAKING PROBLEM. I WAS INFORMED THAT THE "VIBRATION: WAS DUE TO A PROBLEM IN THE STEERING COLUMN AND IT DID NOT POSE ANY SAFETY THREAT. I EXPLAINED AGAIN THAT THE "VIBRATION" WAS NOT FELT IN THE STEERING WHEEL BUT IN THE BRAKE SHOE WHILE APPLYING THE BRAKES. THE BRAKES WERE INSPECTED AND REPORTED TO HAVE 80% WEAR ON THE FRONT BRAKE PADS. THE REAR BRAKE PADS HAD BEEN REPLACED ABOUT 9 MONTHS AGO AND STILL LOOKED GOOD. THERE WAS NO REPORTED PROBLEM WITH THE ANTI-LOCK BRAKES. I REQUESTED TO HAVE THE FRONT BRAKE PADS REPLACED AT THAT TIME. ALL MAINTANCE SERVICE WITH THE EXCEPTION OF OIL AND FILTER CHANGES HAS BEEN DONE AT THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119816May 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONTACT STATES: ABS ON VEHICLE WERE COMING ON WHILE BEING ON DRY PAVEMENT. THIS OCCURRED ALSO ON SLIPPERY ROADS, RESULTING IN EXTENDED STOPPING DISTANCE. PAID FOR REPAIRS OUT OF POCKET, A NEW BRAKE SENSOR WAS REPLACED ON THE VEHICLE. AFTERWARDS NO PROBLEMS WITH THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119483May 3, 2005
SERVICE BRAKES, AIR:ANTILOCK
MY ABS BRAKES ACTIVATE AT LOW SPEED AND INCREASE THE STOPPING DISTANCE. I HAVE NOT HIT ANYTHING YET BUT HAVE HAD SEVERAL CLOSE CALLS IN PARKING LOTS AND IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119542May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IT WAS RAINING, I EXITED I95 ON TO RT 321 IN SOUTH CAROLINA, DECELERATING SPEED ABOUT 40 MPH ON EXIT RAMP TO THE RIGHT, WHEN CAR IN FRONT ABRUPTLY APPLIED BRAKES, I DID SAME, AND VEHICLE WENT IN TO SKID. KEPT FOOT ON BRAKES, NO ALB ENGAGEMENT. VEHICLE SLIDE OFF ROAD, AND TIRES HIT GRAVE AND VEHICLE SPUN 180 DEGREES COMIN TO REST ON PRECIPICE OF CLIFF. WE WERE NEARLY KILLED. THE ALB DID NOT ENGAGE. THE DEALER SAID HE "TESTED"... AND SIAD THEY WERE FINE?? HOW DID HE TEST ON DRY PAVEMENT THAT DAY? I HAVE GOTTEN NOTHING BUT LIP SERVICE FROM THE DEALER AND GM CUSTOMER SERVICE. THERE IS A SERIOUS DESIGN FLAW IN THE ALB OF THIS VEHICLE, OR AN INTERMITTENT FLAW.. WHO KNOWS HOW MANY PEOPLE HAVE DIED NOT LIVING TO TELL THE STORY ABOUT THIS DESIGN FLAW. GM IS DENYING ANY PROBLEM AND IS OF NO HELP. THIS IN MY OPINION IS A MAJOR ISSUE, POSSIBLY WITH ALL THESE ALB SYSTEMS. I NEED SOME HELP ON GETTING MY CAR RECALLED AND FIXED. I READ YOUR "SALT STATE" RECALL, BUT IT IT MUCH LARGER THAN THAT. IT IS A FLAW WITH ALL THESE VEHICLES. THE VEHICLE I HAVE IS A 2003 YUKON XL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119681May 3, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS IN DRIVER AND PASSENGER SIDE FAILED. THE MOTOR, REGULATOR, CABLE, AND PULLEY BREAK DOWN AND GETS TANGLED INSIDE AND JAMS UP. THE ENTIRE SYSTEM NEEDED TO BE REPLACED, THE DRIVER SIDE WENT THE END OF THE SUMMER OF 2004 AND THE PASSENGER SIDE WENT THE MIDDLE OF APRIL. THE WINDOW DOES NOT MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118469April 26, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER DOOR WINDOW REGULATOR, 2000 GMC YUKON XL. WANT TO KNOW IF THERE IS A PROBLEM WITH THIS SINCE IT SEEMS THERE IS A SHORTAGE OF THIS PART. AND THAT INFO COMES STRAIGHT FROM GM. I HAVE BEEN WAITING SINCE APRIL 6TH FOR THIS PART AND AM TOLD THAT IT WILL BE MID-MAY SOMETIME WHEN I MAY ACTUALLY GET IT. THEY SAID THE DEMAND FOR THIS PART HAS BEEN GREAT THEY RAN OUT. I WOULD LIKE AN INVESTIGATION INTO THIS MATTER, WHY WOULD THERE BE A SHORTAGE OF THIS WINDOW REGULATOR AND A HIGH DEMAND FOR THIS IF THERE WASN'T A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118507April 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
ABS AND REAR BRAKE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118019April 17, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE CARRIER WINCH CABLE FAILED ON 2002 GMC YUKON XL AT HIGHWAY SPEED. THE SPARE TIRE COLLIDED WITH THE AUTO FOLLOWING ME CAUSING EXTENSIVE DAMAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117987April 16, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS
I HAVE THREE SEPARATE COMPLAINTS: 1) IN DECEMBER 2004 I WAS DRIVING ON THE FREEWAY, THEN SUDDENLY THERE WAS A LOUD CRASHING SOUND THAT CAME FROM UNDERNEATH OF THE HOOD OF MY YUKON. IT WAS APPARENT THAT SOMETHING CAME APART FROM UNDERNEATH THE HOOD BECAUSE WHEN I LOOKED IN THE REAR VIEW MIRROR, AND THEN PULLED OVER TO THE SHOULDER OF THE FREEWAY; THERE WAS NOTHING VISIBLE IN ANY OF THE FREEWAY LANES WHICH WOULD INDICATE THAT I RAN OVER SOMETHING. WHATEVER CAME APART, YOU COULD HEAR IT BEING DRUG FROM THE FRONT, ALL THE WAY TO THE REAR OF THE TRUCK. IT TORE THE ENTIRE LEFT FENDER WELL APART, IT CUT A WHOLE INTO MY LEFT CUSTOM TIRE, AND IT CAUSED ME TO LOSE CONTROL OF THE VEHICLE , ALMOST CAUSING ME TO HAVE AN ACCIDENT. MY HUSBAND TOOK THE TRUCK TO THE NEAREST GMC DEALER FOR THIS PROBLEM, AND THE SERVICE PERSON TOLD HIM THAT WE WOULD BE CHARGED FOR THEM TO LOOK INTO THIS MATTER. MY HUSBAND WAS ALSO TOLD THAT WE WOULD HAVE TO ENDURE THE COST TO HAVE THE LEFT REAR FENDER WELL THAT WAS DAMAGED FROM THIS INCIDENT. (2) IN MARCH 2005 MY YUKON'S DIGITAL READING KEPT STATING SERVICE AIR BAG. ALSO, IT DISPLAYED THE PICTURE OF A PERSON IN THE SEAT WITH THE AIRBAG DEPLOYED. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A VEHICLE THAT IS FAIRLY NEW, THAT HAS ONLY 18,007 MILES ON IT. I PURCHASED THIS VEHICLE FOR SAFETY PURPOSES, AND NOW I HAVE TO DEAL WITH DEFECTS THAT THE DEALER IS NOT WILLING REPAIR AT NO COST TO ME. (3) THE TRANSMISSION IS SHIFTING GEARS VERY ROUGHLY, AND AT TIMES WHEN IT IS PLACED INTO REVERSE OR DRIVE IT JERKS VERY HARD, AND OTHER TIMES WHEN PROCEEDING TO DRIVE IT DRAGS AS IF IT HAS NO POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116482April 6, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ON 11/23/04 LEFT FOR VACATION NOTICED THAT FLUID WAS LEAKING ABOUT TWO HOURS INTO OUR TRIP. STOPPED AT DEALERSHIP IN BARSTOW, WHERE WE WERE TOLD TRANSFER CASE WAS HEATING UP AND EXPANDING AND THAT IT HAD TINY CRACKS THAT THE FLUID WAS LEAKING OUT OF. NEEDED A NEW TRANSFER CASE ORDERED ON 11/24 AND AUTHORIZED OVERNIGHT SHIPPING. CALLED FROM 11/29 TO 12/3 WHEN I WAS FINALY TOLD THAT PART WAS ON NATIONWIDE BACKORDER AND WOULD NOT BE SHIPPED. MY CAR WAS NOT READY UNTIL 12/15. I HAVE CONCERNS THAT THIS IS A WIDE SPREAD PROBLEM SINCE THE PART WAS ON BACKORDER AND THAT GMC WILL NOT REIMBURSE PARTS AND LABOR OR RENTAL CAR FEES. I WAS ALSO VERY DISAPPOINTED IN THE CUSTOMER SERVICE DEPARTMENT. CONTACTED THEM AND WAS TOLD WHAT INFO. TO SEND. SENT IT DID NOT HEAR FROM FOR APPROXIMATELY THREE WEEKS THEN WAS TOLD THAT THEY DID NOT RECEIVE ALL INFO. LEFT AT LEAST 15 MESSAGES AND NEVER RECEIVED PHONE CALL BACK CALLED AND ASKED TO SPEAK TO SUPERVISOR AND FIRST WAS TOLD NO THEN FINALLY FOUND A REPRESENTATIVE THAT GAVE ME SUPERVISOR. I RESENT PAPERWORK THAT WAS SUPOSSEDLY MISSING AND WAS TOLD ABOUT A WEEK AND A HALF LATER THAT THEY WOULD GIVE ME CREDIT TOWARD A NEW PURCHASE OR OIL CHANGES FOR THE EQUIVELANT OF 1 YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116139March 31, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR THROTTLE STICKS AND REQUIRES EXCESSIVE FORCE TO REQUIRE THE VEHICLE TO MOVE AND EACH TIME CAUSES VEHICLE SURGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114948March 30, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:HORN, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING, THE DRIVER'S POWER SIDE SEAT BEGINS TO MOVE FORWARD. THE DEALER STATES THERE WAS NO SOLUTION AT THIS TIME. *AK THE VEHICLE WAS TAKEN TO THE DEALER ON TWELVE OCCASIONS. THE DRIVER'S SEAT MEMORY SWITCH WAS INOPERATIVE, THERE WAS NOISE AT IDLE AND WAS UNABLE TO BE DUPLICATED, THE SATELLITE RADIO WOULD LOSE FREQUENCY, THE SEAM ON THE DRIVERS SEAT MATERIAL WAS WEARING AND THE HORN WAS DELAYED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115982March 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY 2001 YUKON XL HAS 50,000 MILES ON IT. UPON STARTUP THE ABS LIGHT STAYED ON AND THE PUMP MOTOR CONTINUES TO RUN. THE ONLY WAY TO STOP IT IS TO PULL THE ABS FUSE WHICH TURNS ON THE BRAKE LIGHT. THE VEHICLE IS DRIVABLE BUT ONLY WITH NORMAL BRAKING AND NO SAFETY OF THE ABS. I HAVE READ SEVERAL OTHER COMPLAINTS ON THIS FAILURE AND FEEL THAT GMC SHOULD BE VERY CONCERNED ABOUT THE QUALITY OF THEIR PRODUCT. I HAVE RECEIVED ESTIMATES ON THE REPAIRS BUT HAVE NOT COMPLETED THEM AS OF YET. IN STATES WHICH THERE ARE VEHICLE INSPECTIONS THIS PROBLEM WOULD CAUSE THE FAILURE OF INSPECTION WHICH LEADS ME TO BELIEVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED AS SUCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111482March 28, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
VEHICLE HAS AUTOMATIC SEATS. THE AUTOMATIC SEAT MODULE WILL NOT RETAIN THE STORED INFORMATION WHICH IS USED TO SET THE SEATING POSITION. THE SEAT WILL NOT GO BACK TO ALLOW THE DRIVER TO GET OUT OF THE VEHICLE. ALSO, THE MOTOR THAT OPERATES THE MOVEMENT OF THE SEAT BEGAN TO RUN WHILE THE VEHICLE WAS IN MOTION, CAUSING THE SEAT TO MOVE FORWARD INTO THE DASHBOARD. OWNER CONTACTED THE MANUFACTURER, WHO WAS NOT WILLING TO DO ANYTHING ABOUT THIS DEFECT.*AK DEALER STATED THAT UNTIL THE MANUFACTURER CAN FIX THE SEAT MODULE SEAT IT SHOULD BE TURNED OFF AND NOT USED. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114391March 21, 2005
SUSPENSION:FRONT:WHEEL BEARING, STEERING:COLUMN
WE ARE NOW REPLACING THE BUSHING IN THE STEERING COLUMN FOR THE SECOND TIME WITH LESS THAN 42,000 MILES. THIS COMPONENT WAS REPLACED ORIGINALLY AT 28,000 MILES AND HAS FAILED AGAIN. WITH THIS FAILURE HAS CAUSED LEFT WHEEL BEARING TO GO OUT. AT 58,000 MILE THE RIGHT WHEEL BEARING IS NOW IN NEED OF REPAIR, SHOULD HAVE GOTTEN THE EXTENDED WARRANTY, NONE OF THIS IS COVERED AFTER 36,000 MILES. ALSO, THE REAR AIR WILL EITHER BLOW COLD UNTIL THE THERMASTAT IS CHANGE TO THE RED SETTING COMPLETELY. WHEN TAKEN IN WITH THE INITIAL FAILURE OF THE STEERING COLUMN, I WAS TOLD THAT THE SETTING WORKED FINE BUT WOULD BE NOTED INCASE OF LATER FAILURE SO IT MIGHT BE COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115149March 15, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHILE BACKING OUT OF THE DRIVEWAY POWER STEERING FAILED. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL LEFT/RIGHT WITHOUT EXCESSIVE FORCE. OWNER CONTACTED THE DEALER AND THE MANUFACTURER, AND WAS INFORMED THAT THE VEHICLE WAS 5,000 MILES PASSED THE WARRANTY. HOWEVER, THE DRIVER WAS GIVEN AN OWNER'S LOYALTY CERTIFICATE, WHICH COULD BE USED FOR FUTURE PURCHASES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112792March 9, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM FIRES AT LOW SPEEDS FOR NO REASON (DRY PAVEMENT). VEHICLE STOPPING DISTANCE APPEARS INCREASED. GM HAS RECALL # 04094 FOR THIS ISSUE BUT IT IS LOCALIZED TO CERTAIN AREAS IN CANADA ONLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112670March 7, 2005
STEERING, EXTERIOR LIGHTING, POWER TRAIN, STEERING:GEAR BOX:SHAFT PITMAN, STEERING:LINKAGES
PROMBLEMS STARTED AT 16,471 STEERING STARTED RATTLING,AND FELT LOOSE,DEALER LOOKED AT & LUBRICATED INTERMEDIATE SHAFT ALONG WITH DOWNSHIFTING ON ITS OWN ?? 12/05/02. *AK AT 20226 02/20/03 STILL HAVING PROMBLEMS WITH TRANSMISSON CLUNKING BETWEEN SHIFTING POINTS R/R AND GREASED SPLINES AT TRANSMISSION,ALONG WITH HARMONIC NOISE COMMING FROM RUNNING BOARDS,TIGHTEN UP RUNNING BOARDS,TRANSMISSINON WAS ALSO SLIPPING & THEY RESET TRANSMISSION ADAPTIVES, 09/04/03 STILL HAVING PROMBLEMS WITH TRANSMISSION CLUNKING AT SHIFT POINTS THEY RESET SHIFT ADAPTIVES & RELEARN SHIFT POINTS STILL SAME PROMBLEMS WHEN I LEFT DEALER. 06/16/04 36987 LAST WARRANTY WORK...SAME COMPLAINT AS ALWAYS ABOUT STERRING NOISE AND TRANSMISSION,INSPECTED AND REPLACED INTERMEDIATE STEERING SHAFT,DRIVERS WINDOW STOPPED WORKING THEY REPLACED WINDOW REGULATOR,FLUIDS LEAKING THEY REPLACED LEAKING TRANS GASKET. NOW OUT OF WARRANTY,AT 49,000 JUST REPLACED WINDOW REGULATOR AGAIN,STEERING STILL A PROMBLEM BUT NOW STEERING BOX IS SHOOTING FLUID OUT TOP SEAL ON BOX,NEED TO REPLACE STEERING BOX AT MY COST.STILL VERY WORRIED ABOUT STEERING ..I AM SO DISAPPOINTED WITH MY YUKON,I WILL NEVER BUT ANOTHER CMC PRODUCT AGAIN,NO ONE SEEMS TO CARE BUT FOR $43,000 YOU WOULD THINK THEY WOULD.WE USE ALL CHEVY TRUCKS IN OUR FLEET IN MY BUSSINESS WE ARE CONSIDERING GOING FOREIGN,NOT VERY PROUD OF OUR AMERICAN TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112607March 6, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
APPROX 6 MONTHS AGO REAR PASSENGER SIDE POWER WINDOW STOPPED WORKING, RECENTLY FRONT PASSENGER SIDE POWER WINDOW DOES NOT WORK....UNKNOWN HOW THIS HAPPENED...I REPLACED DOOR SWITCH, BUT IT DID NOT CORRECT PROBLEM. I ALSO CHECKED FUSES. I REMOVED REAR DOOR PANEL AND CHECKED WIRING,OK/ I TAPPED WINDOW MOTOR AND IT BEGAN TO WORK. SHORTLY AFTER IT QUIT WORKING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110489February 14, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:HYDRAULIC POWER ASSIST SYSTEM
SUDDEN LOSS OF POWER STEERING, OCCURING WHILE TURNIG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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