GMC Yukon XL Complaints

2,896 consumer complaints on file.

#10717129May 18, 2015
STEERING
OVER A MONTH AGO I NOTICED A HUGE CRACK ABOVE STEERING COLUMN, THE RAISED PART. KNOWING IT WAS NOT A USER ERROR, I WAS PLANNING ON CONTACTING GMC. LAST WEEK I NOTICED ANOTHER CRACK ON LEFT SIDE OF AIR BAG. I DECIDED TO LOOK ONLINE AND SEE IF THIS HAPPENED TO OTHERS. AND YES IT HAS. THERE ARE SEVERAL YEARS AFFECTED, 1993, 2007, 2008, 2010, 2011. THERE ARE THOUSANDS OF GMC OWNERS WHO HAVE CONTACTED GMC AS I HAVE JUST DONE, WITHOUT ASSISTANCE. NO RECALLS HAVE BEEN ISSUED. THIS IS A HUGE SAFETY ISSUE AND I'M VERY VERY UPSET, FRUSTRATED AND DISAPPOINTED IN GMC. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET TO GET THIS FIXED AS IT IS GMC'S RESPONSIBILITY! THE SAD THING IS IT WILL TAKE A SERIOUS ACCIDENT FOR THEM TO RESOLVE THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713901April 30, 2015
STEERING, STRUCTURE
I GOT IN MY CAR TO TAKE MY KIDS TO SCHOOL AND NOTICE THE HUB ABOVE THE STEERING WHEEL WAS CRACKED GOING DOWN AND CONNECTED TO A SECOND SPOT THAT WAS ALSO CRACKED IN A PRONG PATTERN. IT WAS NOT CRACKED THE AFTERNOON BEFORE WHEN I PICKED UP MY CHILDREN FROM SCHOOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712953April 26, 2015
SERVICE BRAKES
WHILE TRAVELING ON THE EXPRESSWAY, BRAKES WERE APPLIED TO EXIT THE EXPRESSWAY AND THE PEDAL WENT TO THE FLOOR. FOUND RUPTURED LINE ON REAR AXLE. DATE OF FIRST INCIDENT 2/5 20011 MOST RECENT 4/26/2015...RUPTURED LINE UNDER VEHICLE ( DRIVERS SEAT LOCATION) ALL LINES REQUIRE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711913April 21, 2015
AIR BAGS, SERVICE BRAKES
AFTER SWITCHING TO PASSING LANE AND SEEING TRAFFIC IN LANE AT STANDSTILL I SWIFTLY JAMMED ON BRAKE PEDAL. BRAKES FAILED TO PROVIDE ADEQUATE STOPPING ABILITY AS THOUGH THEY WERE COATED WITH GREASE. DESPITE HAVING WELL IN EXCESS OF 100 FT THE VEHICLE WOULD NOT STOP. REAR ENDED VEHICLE IN FRONT WITH ABOUT 12K IN DAMAGE TO FRONT OF THE VEHICLE. AIR BAGS DID NOT DEPLOY. ORIGINAL ROTORS AND PADS WERE REPLACED AFTER EXPERIENCING SEVERE BRAKE FADING WHEN HOT PRIOR TO ACCIDENT. DRILLED AND SLOTTED RACING ROTORS WERE INSTALLED. AFTER THE VEHICLE WAS REPAIRED AND PLACED BACK ON THE ROAD, I TESTED WITH THE SAME BRAKES WITH A HARD STOP FROM 80 MPH. THE BRAKES WORKED SO WELL THE FORCE OF THE STOP WAS PULLING ME OFF MY SEAT. SEVERAL WEEKS LATER, I WAS CUT OFF BY ANOTHER DRIVER ON THE HIGHWAY DOING ABOUT 40MPH LESS THAN I WAS. I JAMMED ON THE BRAKES AND AGAIN THERE WAS INSUFFICIENT BRAKING LIKE BEFORE EXCEPT NO COLLISION. ONCE MORE I TESTED AT A HARD BRAKE FROM 80 MPH AND AGAIN IT STOPPED EXTREMELY WELL. APPARENTLY THE FAILURE OF SUFFICIENT BRAKING CAME WITH APPLICATION OF ABS SYSTEM OTHERWISE THE STOPPING POWER WAS EXCEPTIONAL. I STRONGLY URGE INVESTIGATION OF GM ABS BRAKING. I AM A PROFESSIONAL DRIVER WITH IN EXCESS OF 4 MILLION MILES WITH ALL CLASSES OF VEHICLES IN ALL EXTREMES. THE WORST DAMAGE I EVER HAD ON THE HIGHWAY WAS A BROKEN HEADLIGHT IN 1975 UNTIL THIS ACCIDENT. THE ACCIDENT SHOULD NOT HAVE HAPPENED AS MY REACTION WAS TIMELY AND THE DISTANCE TO STOP MORE THAN ADEQUATE. THE AIR BAGS FAILED TO DEPLOY DESPITE THE ENTIRE NOSE OF THE VEHICLE BEING DESTROYED AND PUSHED BACK TO THE ENGINE BLOCK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10706540April 19, 2015
AIR BAGS
INITIALLY TRAVELING AT 75 MPH N/B ON HWY 99 IN FRESNO COUNTY, LOST VISION (MEDICAL INCIDENT), WIFE INSISTED I PULL OVER. STRUCK GUARD RAIL ON RIGHT SIDE OF ROAD. SECOND TRY TO PULL OVER CAUSED MY VEHICLE TO IMPACT A VERIZON JUNCTION BOX AND THEN150 FEET OF SIX-FOOT CHAIN-LINK FENCING WITH ANTI-CLIMB GUARDS THAT CAME OFF THE FENCE AND SHATTERED THE WINDSHIELD. THE AIR BAGS DID NOT DEPLOY. MY INSURANCE AGENT TOLD ME HE WAS GOING TO REPORT THIS INCIDENT TO YOU, BUT SINCE I HAVEN'T HEARD ANYTHING FROM YOU FOLK I'VE ASSUMED MY AGENT DID NOT FOLLOW THROUGH. MY WIFE AND I SUSTAINED ONLY MINOR INJURIES FROM FLYING GLASS. WE HAVE PHOTO'S OF THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10705745April 14, 2015
STRUCTURE:BODY
INTERIOR DOOR HANDLES - CHROME PLATING IS PEELING AWAY FROM PLASTIC UNDERNEATH ON THE FRONT PASSENGER HANDLE. THIS PEELING CHROME CUTS FLESH. IT HAS BEEN RECALLED ON 'SOME' 2007 MODELS, HOWEVER, SINCE THIS IS CAUSING INJURY I BELIEVE IT SHOULD BE RECALLED/REPLACED ON ALL MODELS WITH CHROME PLATED HANDLES THAT INCUR THIS PROBLEM. IT SHOULD NOT MATTER THE YEAR/MAKE/MODEL OF THE VEHICLE. THIS IS A DEFECT ACROSS THE BOARD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10702687March 30, 2015
AIR BAGS
DASH BOARD CRACKED AROUND AIR BAG 3/2/15 THE A WEEK LATER A MAJOR CRACK OVER THE STEERING WHEEL. GM SAY'S PART IS NOT AVAILABLE. CALL DEALERSHIP DID THAT DEALERSHIP CANT GET PART FROM GM BECAUSE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701720March 25, 2015
STRUCTURE
THE DASH OF MY YUKON XL 2011 IS CRACKING. THIS IS A KNOWN PROBLEM AND GMC IS NOT DOING ANYTHING ABOUT IT. ALSO, THE BUTTONS ON THE A/C ARE WEARING OFF. I THINK FOR WHAT WE PAY FOR THE VEHICLES WE SHOULD HAVE BETTER QUALITY. I HAVE 2 SISTERS THAT ALSO DRIVE THE SAME VEHICLE AND BOTH OF THEIR DASHES ARE CRACKED ALSO. GMC WANTS US TO PAY TO HAVE THEM REPLACED. THIS NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700800March 21, 2015
ENGINE
ENGINE TURN IT SELF OFF WHILE MOVING, DOORS LOCK IT SELF, TURN SIGNALS WILL NOT RETURN AFTER TURNING, THEN BRIGHT LIGHTS COME ON WHEN SELECTING TURN SIGNALS, LOUD RATTLING NOISE UNDERNEATH THE CAR; NOT SURE WHAT IT COULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691233February 28, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRONIC STABILITY CONTROL ACTIVATES AND DEACTIVATES RANDOMLY. UNSURE AS TO THE SAFETY OF THIS RANDOM ACTIONS, BUT IT DOES EFFECT THE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690082February 23, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE HAS BEEN SERVICED SEVERAL TIMES SINCE FIRST OCCURRENCE IN SEPTEMBER 2014. "REDUCED ENGINE POWER" AND SERVICE ENGINE SOON SIGNALS APPEAR ON VEHICLE PANEL CAUSING ENGINE POWER TO BE REDUCED IN A MATTER OF SECONDS. HAS HAPPENED TO ME GOING 10MPH, 55MPH, AND 70MPH ON HIGHWAY, CAUSING A NEAR REAR COLLISION BECAUSE I LOST POWER SO QUICKLY. I HAVE HAD IT SERVICED 6 OR 7 TIMES SINCE SEPTEMBER 2014 AND THIS ISSUE IS NOT GETTING RESOLVED. THROTTLE BODY SENSOR REPLACED TWICE, THROTTLE BODY HARNESS REPLACED, ALL WIRES, AND SENSORS HAVE BEEN CLEANED AND THOROUGHLY INSPECTED. REDUCED ENGINE POWER OCCURS WEEKLY EVEN AFTER BEING SERVICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683831February 17, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
NOVEMBER 13, I WENT OUT TO START MY 2008 YUKON AND THE LIGHTS, DOOR LOCKS, AND CD PLAYER BEGAN TO FLICKER AND THEN SHUT OFF. THE GAUGES ALSO BEGAN TO FLICKER ERRATICALLY, THEN THE CAR WOULD NOT START. LATER IN THE AFTERNOON, MY HUSBAND AND I PUSHED THE CAR OUT OF THE GARAGE AND WHEN THE YUKON WENT OVER THE LIP OF THE GARAGE INTO THE DRIVEWAY, THE BUMP CAUSED ALL THE LIGHTS, RADIO, AND BACK DLOOR LATCH TO COME ON OR BEGIN WORKING. THIS OCCURRED SEVERAL OTHER TIMES OVER SEVERAL WEEKS AND INCLUDED THE REAR DOOR NOT WORKING OR THE POWERLOCKS NOT WORKING WITH THE REMOTE. WE TOOK IT TO DRIVER'S AUTOMOTIVE IN THE WOODLANDS, TEXAS, AND HAD THEM RUN A DIAGNOSTIC ON THE VEHICLE. THE AUTO REPAIRMAN CHECKED THE BATTERY AND CABLES AND SAID NOTHING SHOWS UP IN THE DIAGNOSTIC BUT EVENTUALLY THEY DID REPLACE THE CBM. WE PAID $ 718.00 TO REPLACE THE CBM, TRUSTING THAT WAS THE PROBLEM. THE VEHICLE STARTED UP FINE FOR SEVERAL WEEKS AFTER THAT BUT SINCE DECEMBER 21, THE YUKON HAS DUPLICATED THE ERRATIC LIGHT FLICKERING, RADIO AND IGNITION NOT WORKING, THE REAR DOOR NOT OPENING (USING THE CAR REMOTE AS WELL AS THE POWER BUTTON ON FRONT CONSOLE INSIDE VEHICLE). IN ADDITION, THE DOORS WON'T LOCK AND THE GAUGES FLICKER UNCONTROLLABLY AND THE VEHICLE WON'T START. WE ARE VERY CONCERNED. A DIAGNOSTIC SAYS NOTHING IS WRONG BUT WITH THE ELECTRICAL ISSUES, I AM FEARFUL OF WHAT COULD HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681531February 5, 2015
TIRES
5 TIRE FAILURES IN 24 MONTHS AND 26833 MILES. 2 WERE "BROKEN TREAD" FAILURES AND 3 WERE FLATS. OF THE FLATS 2 WERE IN THE SAME TIRE WITHIN 1 WEEK WITH NO OBVIOUS NAIL OR OTHER FOREIGN MATERIAL IN THE TIRE. AS A RESULT I REPLACED ALL 4 TIRES WITH ANOTHER BRAND AND HAVE HAD NO FURTHER PROBLEMS. THE FIRST "BROKEN TIRE OCCURRED AT AROUND 7700 MILES, THE SECOND BROKEN TIRE AT 10700 MILES. FLATS OCCURRED AT AROUND 7800 MILES AND 26800 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679547January 28, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 GMC YUKON XL 1500. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678811January 26, 2015
SERVICE BRAKES, HYDRAULIC
IN DECEMBER 2013 MY WIFE AND I WERE DRIVING OUR 2003 GMC YUKON XL 2500 4X4 OUTSIDE OF COOPERSTOWN, NEW YORK. THE BRAKES FAILED ON ROUTE 26 COMING DOWN THE HILL TOWARDS ROUTE 28. IT WAS SNOWING AND ABOUT 11:30 AT NIGHT. WE SLID SIDEWAYS DOWN THE HILL AND ACROSS ROUTE 28. THE ONLY THING THAT STOPPED US FROM ROLLING OVER AN EMBANKMENT WAS THE NEW METAL GUARDRAIL THAT WAS RECENTLY INSTALLED ALONG ROUTE 28. FORTUNATELY, WE WERE NOT INJURED, AND THERE WAS NO ONE ELSE ON THE ROAD. I EXPERIENCED IMMEDIATE AND COMPLETE BRAKE FAILURE. MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. IT WAS NOT A SLOW PROCESS. OUR YUKON IS WELL MAINTAINED AND HAS ONLY 89,000 MILES ON IT. 1 - MY LOCAL DEALER, WHERE I BOUGHT THE VEHICLE BRAND NEW, AND WHO INSPECTED MY VEHICLE BRAKE LINE FAILURE AND QUOTED THE REPAIRS, DENIED A BACKUP SYSTEM IN THE EVENT OF A BRAKE LINE FAILURE. 2 - A DIFFERENT REPAIR SHOP SAID THAT ALL FIVE OF MY BRAKE LINES HAD FAILED AND WERE LEAKING FLUID DURING A TEST TO LOCATE THE PROBLEM. 3 - I HAVE HAD THE VEHICLE INSPECTED BY FOUR DIFFERENT REPAIR SHOPS, WITHIN ONE WEEKS TIME, AND THEY ALL CONFIRM FAILURE OF THE BRAKE FLUID LINES DUE TO RUST. I DID NOT YET HAVE THE BRAKES REPAIRED YET BECAUSE THE QUOTES WERE SO HIGH. MANY NEW YORKERS MAY HAVE ALREADY EXPERIENCED THIS BRAKE LINE FAILURE , OR ARE STILL AT RISK OF A SERIOUS, OR FATAL ACCIDENT. MY CONCERN IS THAT THERE MAY HAVE ALREADY BEEN SERIOUS INJURIES AND POSSIBLY DEATHS AROUND THE COUNTRY AND THIS BRAKE LINE FAILURE MAY HAVE BEEN THE CAUSE. I STRONGLY SUGGEST THAT ACCIDENT FILES BE REVIEWED BY VEHICLE YEAR AND MODEL, AS LISTED IN THE NHTSA INVESTIGATION REPORT, TO SEE IF THERE IS A CORRELATION. WE OFTEN SEE FATALITIES LISTED AS SPEED TO FAST FOR ROAD CONDITIONS WHEN IN FACT THERE MAY HAVE BEEN BRAKE LINE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10676790January 20, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT STATED THAT THE DASHBOARD CRACKED ABOVE THE PASSENGER SIDE AIR BAG AND THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676303January 18, 2015
SERVICE BRAKES
(RECALL 05V-379) ABS LIGHT HAS BEEN COMING ON INTERMITTENTLY FOR ABOUT 4 YEARS NOW. WE HAVE TAKEN TO NUMEROUS MECHANICS TO NO AVAIL. NOW AFTER LOOKING INTO RECALLS, I FIND THAT THERE ACTUALLY WAS A SOLUTION, BUT WE WERE NEVER NOTIFIED BECAUSE WE DON'T LIVE IN THE CORRECT AREA OF THE COUNTRY. BUT WE DO LIVE CLOSE TO THE AFFECTED AREA. I PURCHASED THE CAR USED ONLY 3 YEARS AFTER IT WAS MADE. THIS VEHICLE COULD HAVE BEEN IN THE AFFECTED AREA PRIOR TO OUR PURCHASE. WE WOULD LIKE TO BE INCLUDED IN THE RECALL. MY TEENAGE DAUGHTER DROVE THIS VEHICLE TO SCHOOL AND DROPPED OFF OUR 8 YEAR OLD TO SCHOOL FOR TWO YEARS. THIS RECALL SHOULD HAVE BEEN EXPANDED SO THAT I WAS AWARE OF IT TO KEEP MY FAMILY SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676167January 17, 2015
ELECTRICAL SYSTEM
BLOWER MOTOR RESISTOR FAILED IN THE TRUCK..WHEN THE CAR IS OFF MOTOR WILL RUN AND EVENTUALLY KILL THE BATTERY... MADE SEVERAL ATTEMPTS TO FIX IT BUT THE COMPANY NO LONGER MAKE THIS RESISTOR BECAUSE OF THE MALFUNCTION... SO NOT YEARS LATER STILL CAN'T FIX IT..CAN'T FIND THE RESISTOR AND NOW I HAVE NO AIR NO HEAT FOR 3 YEARS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671122January 8, 2015
SERVICE BRAKES
DURING LOW SPEED THE ABS KICKS IN ON NO SLIP CONDITIONS CAUSING IT TO TAKE LONGER TO STOP THE VEHICLE. THIS STARTED OCCURRING IN JUNE 2014. I SEE A RECALL ON 2002 YUKON XL VEHICLES FOR THIS PROBLEM BUT IT DOES NOT SHOW UP ON THE VIN REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670299January 5, 2015
SERVICE BRAKES
I WAS TRAVELING APPROXIMATELY 40 MPH ON A 4 LANE STREET. AS I APPROACHED A STOP LIGHT, THE LIGHT CHANGED FROM GREEN TO RED. I APPLIED THE BRAKES AND THEY DID NOT WORK. I DROVE RIGHT THROUGH THE INTERSECTION AND AVOIDED A COLLISION WITH 2 OTHER VEHICLES. I WAS GOING DOWNHILL AND PICKING UP SPEED AS I APPROACHED THE NEXT INTERSECTION. THE LIGHT CHANGED TO RED AND BY THIS TIME I WAS GOING APPROXIMATELY 50 MPH. AS 2 CARS WENT ACROSS IN FRONT OF ME FROM OPPOSITE DIRECTIONS, I WAS SOMEHOW ABLE TO DRIVE BETWEEN THEM. I WAS EVENTUALLY ABLE TO SHIFT INTO NEUTRAL AND DROVE APPROXIMATELY 1/2 MILE UNTIL I WAS ABLE TO TURN OFF OF THE MAIN ROAD AND INTO A PARKING LOT. I ENDED UP HAVING TO DRIVE AROUND THE PARKING LOT UNTIL I WAS ABLE TO STOP. MY 15 YEAR OLD SON AND I WERE EXTREMELY SHAKEN AND VERY FORTUNATE TO HAVE AVOIDED AN ACCIDENT AND SERIOUS INJURY OR DEATH. WE HAD THE VEHICLE TOWED AND WE WERE TOLD THAT ALL OF THE BRAKES LINES WERE COMPLETELY CORRODED AND THERE WAS NOTHING LEFT OF THEM. AFTER A $160 TOWING BILL AND A $1,180 REPAIR BILL, WE HAVE DISCOVERED THAT THIS IS A RECURRING PROBLEM WITH THE 2001 GMC YUKON. THE DEALERSHIP HAD 2 SIMILAR VEHICLES IN THEIR SHOP THAT DAY THAT HAD THE SAME PROBLEM GENERAL MOTORS NEEDS TO STEP UP AND ADMIT THAT THEY MADE A HUGE MISTAKE WITH THESE BRAKE LINES. THIS COULD HAVE HAD A DIFFERENT OUTCOME. MY SON AND I COULD HAVE BEEN KILLED AND/OR ANOTHER INNOCENT PERSON COULD HAVE ALSO BEEN KILLED. MY SON SAYS HE WILL NEVER RIDE IN THIS VEHICLE AGAIN. PLEASE DO SOMETHING ABOUT THIS SITUATION BEFORE SOMEBODY DIES, AS A RESULT OF THESE CHEAP STEEL BRAKE LINES THAT CORRODE, ESPECIALLY IN STATES THAT USE SALT ON THEIR ROADS DURING THE WINTER MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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