GMC Envoy Complaints

3,582 consumer complaints on file.

#11192397March 29, 2019
ELECTRICAL SYSTEM
DRIVER'S DOOR MASTER POWER WINDOW SWITCH MODULE WAS WORKING INTERMITTENTLY AND NOW IS INOPERABLE CAUSING ME TO BECOME LOCKED OUT OF MY VEHICLE. THERE WAS A SIMILAR RECALL TO THE SAME YEAR ENVOYS IN 2014, BUT WHEN I CHECKED THE VIN MINE WAS NOT INCLUDED IN THE RECALL, BUT AM HAVING THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186598March 13, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY:TAILGATE, AIR BAGS
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186272March 12, 2019
EXTERIOR LIGHTING
MY HEDLIGHTS IS NOT WORKING.AT NIGHT TIME WHILE I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185089March 8, 2019
STRUCTURE:BODY:DOOR, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SEATS
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE STABILITRAK WARNING INDICATOR PERIODICALLY ILLUMINATED. ALSO, THE STABILITRAK ACTIVE INDICATOR PERIODICALLY ILLUMINATED, WHICH CAUSED THE VEHICLE TO STALL. WHEN THE CONTACT RELEASED AND RE-APPLIED THE ACCELERATOR PEDAL, THE STABILITRAK DEACTIVATED AND THE VEHICLE FUNCTIONED NORMALLY. OCCASIONALLY, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL VIBRATED VIOLENTLY AND THE VEHICLE HESITATED TO STOP. WHEN THE VEHICLE WAS STATIONARY AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED FORWARD. FURTHERMORE, THE DRIVER'S SEAT WAS UNABLE TO MOVE FORWARD. WHEN ATTEMPTING TO ADJUST THE SEAT MANUALLY OR WITH THE POWER POSITION ADJUSTER, THE SEAT FAILED TO ADJUST UNTIL AFTER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO BOWSER BUICK GMC (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236, (412) 346-7929) WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182529February 26, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING APPROXIMATELY 10 MPH IN THE SNOW, THE CONTACT SKIDDED ACROSS A BLOCK OF ICE AND CRASHED THE VEHICLE INTO A CURB. THE VEHICLE SPUN AROUND BEFORE STOPPING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED AN INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DAMAGED; HOWEVER, AN UNUSUAL SOUND WAS HEARD. PRIOR TO THE CRASH, THE REAR AXLE DROPPED VERY LOW AND CAUSED THE VEHICLE TO RIDE BUMPY. WHENEVER A BUMP WAS STRUCK, WHILE DRIVING AT ANY SPEED, THE CONTACT'S HEAD STRUCK THE ROOF, CAUSING NECK AND BACK PAIN. THE CONTACT CALLED LKL MOTORS AT 253-466-7222 (LOCATED AT 6204 112TH ST E, PUYALLUP, WA 98373), WHICH WAS WHERE THE VEHICLE WAS PURCHASED. THE DEALER STATED THAT THE VEHICLE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11181956February 22, 2019
ELECTRICAL SYSTEM, VISIBILITY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE MOTOR IN THE DRIVER'S DOOR SHORTED OUT AND THE WINDOW REGULATOR AND MOTOR WERE BURNT. AS A RESULT, THE VEHICLE ALMOST CAUGHT FIRE. SMOKE APPEARED FROM THE DOOR PANEL, WHICH THE CONTACT MANAGED TO PUT OUT. COYLE CHEVROLET BUICK GMC (1801 BROADWAY ST, CLARKSVILLE, IN 47129, (812) 218-1100) DIAGNOSED THAT THE VEHICLE NEEDED A NEW POWER WINDOW SWITCH, FUSE, AND HARNESS. THE REPAIRS WERE COMPLETED BY AN INDEPENDENT MECHANIC. WHEN THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY), THE MANUFACTURER WAS CALLED AND ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR REIMBURSEMENT. THE DEALER DID NOT REIMBURSE THE CONTACT AND PRESENTED THE REPAIR PAPERWORK TO THE MANUFACTURER. THE CONTACT WAS INFORMED THAT REIMBURSEMENT WAS NOT AN OPTION SINCE THE VEHICLE WAS REPAIRED OUTSIDE OF THE DEALER AND MANUFACTURER. THE CONTACT STATED THAT HE DID NOT KNOW OF THE RECALL BECAUSE HE WAS NOT SENT A LETTER. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11179980February 14, 2019
AIR BAGS
I WAS ON MY WAY HOME ON HWY/US 151 GOING APPROX. 55-60 MPH (65 MPH ZONE) WHEN I HIT A DEER WHICH CAUSED MY VEHICLE TO LOSE CONTROL AND SLAMMED INTO THE START OF A GUARDRAIL AT NO LESS THAN 45 MPH BRINGING MY 2002 GMC ENVOY TO A COMPLETE STOP, AT MOST 2-3 FEET FROM INITIAL IMPACT TO BE EXACT. THE AIRBAGS DID NOT DEPLOY. FRONT DASH NOR SIDE IMPACT BAGS, NOTHING. N I HIT HARD. LUCKILY I WASN'T SERIOUSLY INJURED ONLY MINOR BRUISING AND QUITE SORE FROM WHIPLASH AND BEING THROWN INTO THE DOOR AN A BIT SHAKEN N LUCKILY HAD NO PASSENGERS. AS FOR MY ENVOY, IT IS A TOTAL LOSS AND UNFORTUNATELY I ONLY HAD LIABILITY INSURANCE SO NOW I'M SCREWED WITHOUT A VEHICLE AND AFTER ALL OTHER PROBLEMS I'VE FACED WITH MY GMC ENVOY I WILL NEVER OWN A GM AGAIN. TAKE GM PRODUCTS TO THE DUMP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11179762February 13, 2019
STRUCTURE:BODY
FRONT WINDSHIELD LEAKS AND RUBBER/SEALANT IS WEAK IN SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175787February 8, 2019
FUEL/PROPULSION SYSTEM
THE FUEL LEVEL SENSOR IS MALFUNCTIONING GIVING ME ERRONEOUS HIGH AND LOW READINGS. I NOTICED IN AUGUST 2011, GM ISSUED A SPECIAL COVERAGE FOR THIS EXACT PROBLEM, HOWEVER IT WAS ONLY GOOD FOR 10 YEARS OR 120,000 MILES. MY ENVOY IS 11-1/2 YEARS OLD, BUT ONLY HAS APPROX. 87,500 MILES ON IT. SEEING THIS IS AN OBVIOUSLY SAFETY ISSUE WHICH HAS LED TO AT LEAST 1 KNOWN ACCIDENT, I WOULD LIKE TO KNOW IF THERE IS ANYWAY THAT YOU CAN HELP ME GET GM TO EXTEND THE COVERAGE TO MY ENVOY? MY ENVOY ALSO RECENTLY HAD A SPECIAL COVERAGE INITIATED FOR THE HEADLAMP DRIVER MODULE (HDM). I WAS ABLE TO GET THAT FIXED BECAUSE GM ISSUED THE COVERAGE FOR A TOTAL OF 12 YEARS AND 150,000 MILES. SO THE PRECEDENT HAS BEEN SET TO PROVIDE COVERAGE FOR A VEHICLE MY AGE. ANY HELP THAT YOU COULD PROVIDE WOULD BE APPRECIATED. THANK YOU. [XXX] *PM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172835January 29, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
MY ACCIDENT WAS MAY 25TH 2018, MY BACK PASSENGER WENT OFF OF A SOFT SHOULDER THROWING ME INTO 2 TREES, I HIT FIRST ONE AND SEATBELT CAME APART BUT STILL OVER ONE SHOULDER HITTING SECOND TREE AND ONLY THING THAT SAVED ME WAS MY RIGHT FOOT WAS UNDER THE BRAKE AND NOT ON IT, I HIT MY HEAD ON WINDSHIELD CAUSING ME TO HAVE VISION PROBLEMS, SEVERE WHIPLASH, AND RSD IN RIGHT LEG, I HAVE TO HAVE CANE, WALKER, OR POWERCHAIR, MY HUSBAND WANTS A DIVORCE BC OF MY DEPRESSION, MY KIDS GET FUSTRASTED BC I FORGET I SAID SOMETHING AND I CONTINUE TO REPEATEDLY SAY THING, I NEVER HAD NONE OF THIS WRONG WITH ME TILL THIS ACCIDENT AND MONIQUE HILL IN CLAIMS SAYS NONE OF MY INJURIES NOR MY FAMILY PROBLEMS HAVE NOTHING TO DO WITH GENERAL MOTORS AND I DIDN'T HIT SENSORS, I NEVER HAD A SEATBELT ON BUT IF THAT WAS THE CASE THAT DING SOUND WOULDN'T HAVE STOPPED! MY LIFE HAS COMPLETELY CHANGED AND I'M LOSING MY FAMILY BC OF A ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11172687January 29, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLAMPS TURN OFF WIN DRIVING IT HAS DONE THIS IN THE CITY AND ON THE HIGHWAY I HAVE TO PULL OVER AND TURN THE KEY OFF AND WIN I RESTART IT ITS FINE. THIS OCCURRED SUDDENLY AND INTERMITTENTLY STILL NOT DETERMINED WHY. I DID FIND A RECALL ON THESE VEHICLES BUT MY VIN IS NOT LISTED THIS IS NOT SAFE AND GM SHOULD PAY FORE IT NOT ME THANK YOU. 2007 GMC ENVOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170816January 18, 2019
ELECTRICAL SYSTEM
HAD PROBLEMS WITH THE HEATER'S BLOWER MOTOR NOT BLOWING OR SOMETIMES BLOWING BUT NOT ON EVERY SPEED. LOOKED UP ISSUE ON YOUTUBE AND FOUND MANY VIDEOS OF THE SAME ISSUE AND THE VIDEOS SHOWED THEM HAVING TO REPLACE THE HEATER'S BLOWER MOTOR RESISTER. AS THE RESISTER WAS BEING REPLACED, WE NOTICED THE RESISTER WAS MELTED ONTO THE PLUG IT PLUGS INTO AND THE THICK RED WIRE WAS ALSO MELTED. RESISTER GOT REPLACED AND THE BLOWER SPEEDS ALL WORKED AGAIN. SHORTLY AFTER INSTALLATION OF THE NEW RESISTER, THE NUMBER 5 SPEED FAILED BUT ALL OTHERS CONTINUED. THREE MONTHS LATER, THE RESISTER FAILED. EXCHANGED AND REPLACED THE RESISTER AGAIN AND WORKED ON ALL SPEEDS BUT 5 AGAIN. HAD A SMELL TO IT WHILE IN USE, WE GOT USE TO IT AND THOUGHT NOTHING OF IT ANYMORE. WORKED FOR OVER 2 YEARS UNTIL 1/12/2019 WHEN AS THE ENVOY WAS IN MY YARD WARMING UP IN BELOW FREEZING TEMPERATURES, THE VEHICLE CAUGHT FIRE WITHOUT AND WARNING AND BURNED UNDER THE GLOVE BOX CATCHING THE CONTENTS IN THE GLOVE BOX ON FIRE AND MAKING THE VEHICLE BURST INTO FLAMES AND EVEN HAD AN EXPLOSION INSIDE THE VEHICLE. BLACK SMOKE WAS POURING OUT ON THE AREA OF THE PASSENGER SIDE WINDSHIELD WIPER AREA. THERE WAS A HOLE IN THE WINDSHIELD ABOVE THE WIPER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11170637January 17, 2019
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT WITH LIGHTS ON LOW BEAMS, THE HEADLIGHTS WILL GO OUT AND ONLY THE HIGH BEAMS WORK. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION, ON BOTH RURAL AND CITY HIGHWAYS. THIS HAS BEEN GOING ON FOR 6 PLUS MONTHS. MOST RECENTLY, LAST NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166638January 12, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS AND DAYLIGHT DRIVING LIGHTS SHUT DOWN AFTER A FEW MINUTES. LIGHTS WILL COME ON AFTER ENGINE COOLS DOWN BUT NOT BEFORE. CANNOT DRIVE AFTER DARK. HIGH BEAMS CONTINUE TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164554January 2, 2019
STRUCTURE:BODY
WE HAVE BEEN TOLD BY TWO DIFFERENT REPAIR GARAGES THAT THE FRAME OF THE VEHICLE IS TOTALLY RUSTED AND DANGEROUS. WE HAVE 150,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164413January 1, 2019
ELECTRICAL SYSTEM
THE ELECTRIC WIRING FOR THE WINDOWS AND SIDE MIRRORS WILL START MAKING A CLICKING NOISE AND WHEN I PUT THE KEY INTO THE IGNITION AND TURN THE KEY JUST ONE TURN THE FRONT PASSENGER WINDOW GOES COMPLETELY DOWN AND WILL NOT GO BACK UP UNTIL IT IS DONE CLICKING AND TURNING THE HEATED SEATS ON AND OFF. THE REGULATOR IS NOT BROKE. ALSO THE SIDE MIRRORS EVEN THOUGH THEY ARE PROGRAMMED WILL SOMETIMES JUST START MOVING AND ACT LIKE IT CANT MOVE ANYMORE AND MAKE A NOISE. THE MUSIC AND OR RADIO WILL GO OUT WHILE ITS TURNED ON, IT WILL CUT IN AND OUT AND THEN AFTER DRIVING A WHILE IT WONT CUT IN AND OUT. FOR THE WINDOW TO JUST ROLL DOWN IT USUALLY HAPPENS AFTER IT SAT ALL NIGHT. WONT GO BACK UP FOR AT LEAST 2 MINUTES AND YOU CAN SEE THE DOOR LIGHTS FLICKER AND CLICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164378January 1, 2019
ELECTRICAL SYSTEM
AIR CONDITION BLOWER MOTOR CAUGHT FIRE IN DASH AND BURNT THE VEHICLE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11164296December 31, 2018
ENGINE, POWER TRAIN
RADIATOR AND TRANSMISSION WENT WHILE DRIVING ON A HIGHWAY. MY MECHANIC TOLD ME THE PART THAT FAILED NEVER FAILS AND HE WAS SHOCKED THAT IT DID.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11163923December 29, 2018
ELECTRICAL SYSTEM
DRIVING AT A LOW SPEED DOWN HILL ON A CITY STREET, WITH THE CAR IN THE DRIVE POSITION, THE CAR STALLED. THIS HAPPENED AGAIN DRIVING ON A FLAT SERVICE OF A PARKING LOT OF A SHOPPING CENTER. AGAIN, WITH THE CAR IN THE DRIVE POSITION GOING AT A LOW SPEED THE CAR STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164035December 29, 2018
EXTERIOR LIGHTING
HEAD LIGHTS WILL ALL AT ONCE GO OFF WHILE DRIVING AT NIGHT. I'VE REPLACED THE HDM RELAY AND IT WORKED FINE FOR A FEW MONTHS AND THEN IT DONE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy