GMC Envoy Complaints

3,582 consumer complaints on file.

#11133420October 4, 2018
AIR BAGS
FOUR VEHICLE ACCIDENT, #THREE VEHICLE IN LINE FROM THE FRONT. TRAVELING AT POSTED SPEED LIMIT OF 60MPH. SUDDEN HARD BRAKING, HIT IN THE FRONT & REAR OF THE VEHICLE, VEHICLE WAS CONSIDERED A TOTAL RIGHT OFF. NO AIR BAG DEPLOYMENT ON DRIVER OR PASSENGER IN FRONT SEAT! RUSH HOUR TRAFFIC ON FOUR LANE ST. HWY., DFW, TX. MARCH OF 2014.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11130562September 21, 2018
FUEL/PROPULSION SYSTEM
HAD ANOTHER GAS TANK PUT IN AFTER 3 BREAKING AND LEAKING GAS. NOW IT CUTS IN AND OUT GOING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129244September 13, 2018
FUEL/PROPULSION SYSTEM
THE GAS TANK KEEPS CRACKING CAUSING GAS TO LEAK OUT. IT HAS BEEN IN THE SHOP TWICE FOR THIS AND CAR HOP ONLY WANTS TO CONTINUE TO PUT A USED TANK ON IT. THE SHOP REQUESTED A NEW TANK BE PURCHASED AND THEY DENIED TO REQUEST. THE FIRST TIME IT WAS IN THE SHOP THEY WEN THOUGH THREE TANKS THEN IT ONLY LASTED ABOUT A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128576September 10, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAD JUST DROVE MY TRUCK THE NIGHT BEFORE HEADLIGHTS WORKED FINE. I WENT TO LEAVE THE NEXT NIGHT AND NO HEADLIGHTS AT ALL. SO VEHICLE WAS STATIONARY WHEN I REALIZED I HAD NO HEADLIGHTS. I HAVE TO DRIVE WITH MY BRIGHTS ON AT NIGHT. I HAVE NO REGULAR HEADLIGHTS AT ALL. THEN MY PASSENGER SIDE WINDOW JUST QUIT WORKING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124365September 4, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO MANFREDI CHEVROLET (2519 HYLAN BLVD, STATEN ISLAND, NY 10306, (347) 979-0291) PER AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123938September 1, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THIS IS THE SAME PROBLEM WE ARE HAVING IS THERE A RECALL ON THIS AND WHAT DO WE DO ABOUT BOUGHT IT SECOND HAND, WAS TOLD IT WOULDNT HURT IT FOR THESE LIGHTS TO BE ON, HAS SAME PROBLEM DESCRIBED BELOW, IN MOTION WHEN TURNING STEERING WHEEL LEFT OR RIGHT FEBRUARY 18, 2010 NHTSA ID NUMBER: 10311697 COMPONENTS: TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL, ELECTRICAL SYSTEM NHTSA ID NUMBER: 10311697 INCIDENT DATE JANUARY 10, 2009 CONSUMER LOCATION DACULA, GA VEHICLE IDENTIFICATION NUMBER 1GKDS13SX62**** SUMMARY OF COMPLAINT CRASHNO FIRENO INJURIES0 DEATHS0 SERVICE STABILITRAK LIGHT AND SERVICE ABS LIGHTS ARE ON. HORN NO LONGER WORKS. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123711August 31, 2018
ENGINE
2006 GMC ENVOY DENALI. CONSUMER WRITES IN REGARDS TO DROPPED VALVE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121219August 21, 2018
UNKNOWN OR OTHER
FIRE UNDER THE HOOD STARTED, ENTIRE CAR BURNED IN DRIVEWAY, DAMAGING HOUSE AND A SECOND CAR
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11120763August 18, 2018
ENGINE
TRANSMISSION REPLACED TWO TIMES IN TWO YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120042August 15, 2018
EXTERIOR LIGHTING
WHILE DRIVING, LOW BEAM HEADLAMPS WILL TURN OFF WITHOUT WARNING...HIGH BEAM HEADLAMPS STILL FUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119496August 12, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LIGHTS COME ON BY THEMSELVES AND DRAINS THE BATTERY. TWO BATTERIES HAVE BEEN INSTALLED. THE CAR HAS HAD ROAD SERVICE JUMP STARTS 3 TIMES IN 2 WKS. THE LIGHTS COME ON THEMSELVES WHEN THEY'R'E OFF. THE ALTERNATOR WAS CHECKED AND IS GOOD. THE VEHICLE WAS PARKED IN A GARAGE WHEN THIS OCCURRED AND 1 TIME IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118061August 6, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED. THE CONTACT STOPPED AT A FUEL STATION AND PROCEEDED TO CHECK ALL THE FLUID LEVELS. THE CONTACT CONTINUED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COULD ONLY OPERATE THE VEHICLE IN FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COMPLAINT NUMBER: 84441281449 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 140,395. *TT CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED WITH A REMANUFACTURED TRANSMISSION IT IS A KNOW FACT IN THE AUTOMOTIVE INDUSTRY THAT GM IS AWARE OF THE FAULTY CONSTRUCTION OF TRUCK TRANS MISSIONS. MY TRANSMISSION WAS SERVICED ABOVE AND BEYOND THE MANUFACTURED RECOMMENDATION. THE ATTACHED DOCUMENT FROM JASPER TRANSMISSION DEMONSTRATED ALL THE AREAS THAT THEY NEED TO ADDRESS BECAUSE OF ALL THE SAFETY FAILURES IN THE ORIGINAL MANUFACTURING. THE FAILURES WITHOUT NOTICE CAUSING A MAJOR SAFETY ISSUE. ENGINE-TRANSMISSION-EXCHANGE ADDRESSED THE SAME ISSUES WHEN REMANUFACTURING. SEE ATTACHED DOCUMENTS FROM JASPER TRANSMISSION AND THE PACKING SLIP OF THE PURCHASED TRANSMISSION ADVANCE AUTO INSTALLED AT THE AUTO CENTER (SEE VIN NUMBER). UPDATED 10/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115396August 2, 2018
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
MY VEHICLE JUST SUDDENLY STOPPED DEAD, IN THE ROAD AFTER LEAVING MY RESIDENCE AND ALL CONTROL WAS LOST. UNABLE TO PUT TRANSMISSION IN NEUTRAL TO PUSH VEHICLE OFF ROAD. I HAD IT REPAIRED BY A TRAINED MECHANIC AND WAS TOLD IT WAS A FAULTY IGNITION. I HAD THE FAULTY IGNITION REPLACED AND THE VEHICLE WAS OPERATIONAL AGAIN ALONG WITH THE WORRY OF THIS HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114279July 28, 2018
SUSPENSION
HAVE REPLACED RIGHT SIDE FRONT HUB ASSEMBLY TWICE, AND HAVE TO REPLACE IT A THIRD TIME, IN 4 YEAR'S. GETTING BEST PART FROM O'REILLY'S AUTO PARTS. VEHICLE IS MOVING, FEELS LIKE THE FRONT WHEEL IS GOING TO FLY OFF, SHAKING, WOBBLY, JUST TOTALLY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114139July 27, 2018
FUEL/PROPULSION SYSTEM
FUEL TANK. AT LEAST THREE YEARS AGO, I RECEIVED A RECALL FORM GM BECAUSE OF THE FUEL FILLER TUBE/FUEL TANK WAS COMPROMISED AND I WAS BEING RECALLED FOR A FUN TANK REPLACEMENT. WENT TO MY GMC DEALER (NALLEY OF BRUNSWICK GA) WHO TOLD ME THAT FUEL TANKS WERE ON NATIONAL BACKDOOR EVEN THOUGH THEY HAD THE FILLER TUBE PARTS, WOULD NOTIFY ME WHEN THE TANKS AVAILABLE. I FAITHFULLY REVISTEDTHEM EVERY 6 MONTHS TO BE TOLD SAME STORY, STILL NO FUEL TANKS. I BELIEVE NOW THEY ARE HOPING I JUST GO AWAY. IN THE MEAN TIME I STILL CANNOT FILL UP THE TANK WITHOUT HAVING GAS FUMES EMANATING FROM UNDER THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113393July 24, 2018
ENGINE
GRADUAL COOLANT LOSS OVER TIME AND NO EVIDENCE OF LEAK. THIS WAS DUE TO A CRACK IN THE CYLINDER HEAD THAT GM ADMITTED TO KNOWING ABOUT IN TSB 06-06-01-019B ON JUNE 12, 2007). COOLANT WAS SLOWLY LEAKING INTO THE OIL, BUT WAS UNNOTICEABLE UNTIL IT STARTED TO AFFECT OIL PRESSURE FROM THE OIL BECOMING SLUSHY AND RUINING THE ENGINE. THIS ENDED UP RESULTING IN RESULTED IN THE LOW ENGINE OIL LIGHT SUDDENLY COMING ON AND THE CAR TO STOP RUNNING ON A HIGHWAY. THE ENGINE STARTED STEAMING AND THE CAR WAS OVERHEATING. MECHANIC IS NOW SAYING THE ENGINE IS IN AN UNOPERABLE SHAPE DUE TO DRIVING WITH CONTINUED LOW OIL PRESSURE (NO LIGHT HAD APPEARED UNTIL DAY OF INCIDENT). GM HAD SENT OUT A BULLETIN ADMITTING TO THE ISSUE BUT DID NOTHING TO NOTIFY THEIR CUSTOMERS. THEY SHOULD IMMEDIATELY RECALL THE AFFECTED VEHICLES AND/OR PAY FOR A REPLACEMENT. I HAD JUST PUT IN A NEW TRANSMISSION TO MY GMC ENVOY, EXPECTING IT TO LAST FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111948July 17, 2018
UNKNOWN OR OTHER
VEHICLE WAS PARKED AND 11 HOURS LATER CAR IGNITED ON FIRE AND BURNED COMPLETELY. SECURITY FOOTAGE SHOWS THAT VEHICLE WAS UNATTENDED AND THAT THERE WAS NO TAMPERING. FIREFIGHTERS OBSERVED THAT THE FIRE STARTED AT THE FRONT OF THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11110006July 7, 2018
SUSPENSION
TAKATA RECALL ? AIR RIDE SUSPENSION FAILURE, OVER INFLATION RESULTING IN A EXCESSIVE BOUNCING RIDE AND LOSS OF TRACTION ON OTHER SITES I SEE THAT THIS WAS A 92% COMPLAIN RATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105041July 2, 2018
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
THE ABS LIGHT STAYED ON AFTER THE FACT I HAD THE BREAKS SERVICED A FEW YEARS AGO. THE AIRBAG LIGHT HAS BEEN ON FOR ABOUT A YEAR. NOW MY BREAK LIGHT STOPPED WORKING, I REPLACED THE FUSE AND STILL NOT WORKING AND NOW THE HEADLAMPS STOPPED WORKING. THEY ONLY WORK ON HIGH BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105128July 2, 2018
FUEL/PROPULSION SYSTEM
LEAKING FUEL ON TANK AT FUEL NECK...FUEL FUMES, FUEL ON GROUND MAY CAUSE FIRE, NOT ENVIRONMENTALLY SAFE AS FUEL IS DUMPING ON THE GROUND WHERE EVER YOU DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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