GMC Envoy Complaints

3,582 consumer complaints on file.

#10186329March 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND TACHOMETER ON OUR 2004 ENVOY XL SOMETIMES QUITS WORKING. THIS CREATES AN UNPREDICTABLE SITUATION ESPECIALLY ON LONG TRIPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185798March 21, 2007
POWER TRAIN:MANUAL TRANSMISSION
PULLED ONTO THE ROAD (2004 GMC ENVOY XL) AT APPROXIMATELY 5-10 MPH LOUD NOISE. VEHICLE BEGAN TO HAVE DIFFICULTY MANUALLY SHIFTING (AUTOMATIC TRANSMISSION) AND I LOST REVERSE. UPON FURTHER INVESTIGATION DISCOVERED GM TSB 00-07-30-022C INDICATING THERE IS A FAULTY PART (REACTION SUN SHELL GEAR) IN THE TRANSMISSION IN VEHICLES MANUFACTURED IN 1993 - 2005. DEALER TECHNICIAN CONFIRMED. COST OF OVER $3,000 TO REPAIR, MY COSTS SINCE THE VEHICLE IS 3 MONTHS OUT OF WARRANTY. PURCHASED NEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185868March 21, 2007
VEHICLE SPEED CONTROL
SPEEDOMETER WAS ERRATIC. SOMETIMES REGISTERED HIGHER MPH THAN THE VEHICLE WAS MOVING. TURNING THE VEHICLE OFF & RESTARTING WILL BRING IT DOWN BY 10 MPH EACH TIME. VERY UNSAFE TO BE UNAWARE OF THE SPEED YOU ARE TRAVELING!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185615March 20, 2007
STRUCTURE:BODY
TL* - THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT THE PLASTIC TRIM MOLDING ON THE TOP AND IN THE REAR OF THE VEHICLE WHICH PROTECTS THE RETRACTABLE ROOF FILLED UP WITH SNOW WHICH CHANGED INTO ICE, AND WHEN THE ICE BEGAN TO MELT IT EXPANDED AND HIGH MOVEMENT OF THE VEHICLE CAUSED THE VEHICLE'S TRIM MOLDING TO RIP APART. IT BROKE THE CLIPS ,AND PULLED IT RIGHT OFF THE CAR. THE CONTACT STATED THAT THE MORE WATER AND ICE WERE ON THE VEHICLE THE HIGHER THE SPEED TRAVELED, AND THE MORE THE TRIM RIPPED APART. THE TRIM MOLDING WAS HELD ON BY PLASTIC CLIPS. THE FAILURE AND CURRENT MILEAGE WERE BOTH 53,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185517March 19, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 55 MPH, THE DRIVER HEARD A LOUD NOISE IN THE FRONT OF THE VEHICLE. THE GEAR SHIFTS FROM NORMAL TO 4 WHEEL DRIVE. THE DEALER INFORMED THE CONTACT THAT THE FRONT DIFFERENTIAL WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS DIAGNOSED FOR A SECOND OPINION AND THE MECHANIC AGREED WITH THE PREVIOUS FAILURE INCLUDING THAT THERE WAS NO OIL IN THE DIFFERENTIAL. THE CONTACT STATED THAT SHE HAS FILED A COMPLAINT## 71-492693494 WITH THE MANUFACTURER. THE CONTACT CAN PROVIDE PHOTOS IF NEEDED. THE DEALER ADVISED THE CONTACT THE VEHICLE CAN BE REPAIRED FOR A FEE. THE CURRENT AND FAILURE MILEAGE WERE 55453.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185530March 19, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 GMC ENVOY XL FUEL LEAK, MY 2003 ENVOY XL DEVELOPED A SMELL OF GAS, BECAME STRONGER AS TIME WENT BY. THE VEHICLE WAS TAKEN TO A GMC DEALER, WHO FOUND THAT THE FUEL PUMP MODULE WAS LEAKING BECAUSE OF CORROSION. WE HAD TO HAVE THE FUEL PUMP MODULE REPLACED AT A COST OF $953.10. THE VEHICLE HAD 40,754 MILES ON IT, AND IS 4 YEARS OLD. THE OLD PART IS NOT AVALIABLE, THE DEALER KEPT IT (MIKE SMITH BUICK GMC TRANSIT ROAD LOCKPORT N.Y.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185537March 19, 2007
UNKNOWN OR OTHER
I PURCHASED A NEW 2004 ENVOY XUV FROM RALLY GMC IN PALMDALE, CA (PURCHASED IN JANUARY 2004). AT ABOUT 74000 MILES (2000 MILES AFTER EXTENDED WARRANTY EXPIRED), THE SPEEDOMETER STARTED REGISTERING 45MPH, REGARDLESS OF WHAT SPEED I WAS ACTUALLY GOING. IN ADDITION, IT NOW JUMPS FROM SPEED TO SPEED IN 5MPH INCREMENTS. I DISCOVERED THIS WHILE DRIVING FROM LA TO DALLAS ON THE INTERSTATE AT FREEWAY SPEEDS IN EARLY DECEMBER 2006. I ORIGINALLY THOUGHT IT WAS BECAUSE IT WAS COLD OUTSIDE, AND A SENSOR HAD ICE ON IT. BUT AFTER IT WARMED UP AND I FOUND MYSELF GOING ABOUT 80-90MPH, WHILE THE SPEEDOMETER REGISTERED 45MPH, I REALIZED THE SPEEDO HAD FAILED. I PULLED THE ICU FUSE AND THE SPEEDOMETER RESET AND STARTED ACTING OK FOR THE REST OF THE TRIP. IT FAULTED AGAIN ABOUT A WEEK LATER AND HAS NEVER WORKED RIGHT SINCE. RALLY CHEVROLET/GMC IN PALMDALE CA QUOTED ME A PRICE OF $600.00 PLUS TO FIX IT, PLUS AN INDEFINITE TIME IN THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185570March 19, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
2004 GMC ENVOY WIPER MODULE ASSEMBLY FAILURE. INTERMITTENT FAILURE OF WINDSHIELD WIPERS. FAILED TO TURN OFF WHEN TURNED TO THE OFF POSITION. CHP HELPED ME FIND AND PULL THE FUSE OUT TO TURN THEM OFF. AFTER VEHICLE SITS FOR A FEW DAYS, WIPERS TURN OFF. $435 FOR DEALER REPLACEMENT. VEHICLE WAS PURCHASED ON 03/05/2004, BUT I NEGLECTED TO GET IT TO THE DEALER UNTIL 03/16/2004. GMC SAYS SORRY, ITS OUT OF WARRANTY. 31K ON VEHICLE. DEALER WILL HAVE REPLACEMENT PART IN, 3 DAYS FROM TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185070March 14, 2007
ELECTRICAL SYSTEM
THERE ARE 3 CONSISTENT PROBLEMS WITH MY 05 ENVOY. MY LIGHTS FLICKER AND BATTERY GAUGE GOES DOWN SUDDENLY THIS HAPPENS ABOUT ONCE A MONTH. UPON EXITING MY TRUCK I ALWAYS GET A HUGE SHOCK!! THE KNOBS ON THE SIDES OF MY FRONT SEATS KEEP COMING OFF, I HAVE HAD ONE REPLACED BEFORE NOW THEY ARE BOTH OFF AND MISSING, THEY MUST HAVE FELL OUT THE DOOR ONE DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184835March 12, 2007
VEHICLE SPEED CONTROL
TL*- THE CONTACT OWNS A 2005 GMC ENVOY. WHILE ATTEMPTING TO ACCELERATE THE VEHICLE ON 3/10/07 THE ENGINE SHUT OFF. THE VEHICLE ACCELERATED AND DECELERATED ON ITS OWN. ON SEVERAL OCCASIONS THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THAT THE COMPUTER WAS UPGRADED. THE FAILURE MILEAGE WAS 27,000. THE CURRENT MILEAGE WAS 28,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185814March 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING, WHEELS:LUGS/NUTS/BOLTS/STUDS, SUSPENSION, FUEL SYSTEM, GASOLINE:DELIVERY, SEAT BELTS, VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACED ALONG WITH THE FUEL LINES AND A SEAL ON THE TANK DUE TO A LEAK. THE SEAT BELT WAS DESIGNED POORLY AND THE BELT CUTS INTO THE CONSUMERS NECK. THE DRIVERS SIDE DOOR DIDN'T CLOSE PROPERLY, THE WINDSHIELD WIPERS WERE REPLACED WITHIN THE FIRST 2 YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184275March 5, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AFTER HAVING SEVERAL PROBLEMS WITH MY 2003 GMC ENVOY XL SUCH AS BROKEN WINDOW, 4 WD BROKEN, AND MANY OTHER PROBLEMS I NOTICED A HUMMING NOISE. TOOK IT INTO THE DEALERSHIP TO BE SERVICED ALONG WITH A BAD SWITCH IN THE DRIVER'S SIDE DOOR PANEL AND WAS TOLD THE FRONT DIFFERENTIAL IS BAD. IT IS BEING FIXED NOW, BUT WAS TOLD BY SEVERAL OTHER MECHANICS THAT THIS SORT OF THING SHOULDN'T HAPPEN TO A NEW CAR AND GENERALLY THE DIFFERENTIAL SHOULD LAST THE LIFETIME OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184147March 4, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I WAS DRIVING ALONG INTERSTATE 69 NEAR FORT WAYNE IN MY LEASED 2006 GMC ENVOY DENALI WITH MY BOSS ON COMPANY BUSINESS WHEN A CAR FROM BEHIND ME PULLED ALONG SIDE HONKING THEIR HORN AND YELLING FOR ME TO PULL OVER AND GET OUT OF MY CAR BECAUSE IT WAS ON FIRE. WE IMMEDIATELY STOPPED, GOT OUT, AND SAW FLAMES UNDERNEATH THE ENGINE COMPARTMENT OF MY VEHICLE. WE CALLED 911 WHO DISPATCHED FORT WAYNE FIRE AND INDIANA STATE POLICE PERSONNEL. THE CAR WAS TOWED TO THE LOCAL GMC DEALERSHIP. BOTH A THIRD PARTY INSURANCE INVESTIGATOR AND A GENERAL MOTORS INVESTIGATOR CONCUR THAT THE FRONT DIFFERENTIAL FAILED CAUSING LUBRICANT TO SPRAY ONTO THE CATALYTIC CONVERTER AND EXHAUST SYSTEM IGNITING A FIRE. GENERAL MOTORS HAS ADMITTED TO ME THAT THIS IS A DEFECT I COULD NOT POSSIBLY KNOWN ABOUT NOR WAS IT MY FAULT IN ANY WAY. GENERAL MOTORS WANTS TO "REPAIR" THE VEHICLE AND PUT ME BACK IN IT. I'VE TOLD THEM MY LIFE AND MY BOSS'S LIFE WERE AT STAKE BECAUSE OF THIS FIRE WHICH IF NO ONE HAD WARNED ME ABOUT AS I WAS DRIVING, THE CONSEQUENCE COULD HAVE BEEN TWO FATALITIES AS I DID NOT KNOW THE VEHICLE WAS ON FIRE AS I DROVE ALONG THE HIGHWAY. I'VE ASKED GENERAL MOTORS TO DO THE RIGHT THING, BREAK MY LEASE, AND THEY CAN HAVE THIS ENVOY TO DO WITH AS THEY PLEASE. TO DATE, THEY HAVE REFUSED TO ACCOMMODATE ME. I REFUSE TO PUT MYSELF OR MY TWO SMALL CHILDREN BACK INTO A VEHICLE THAT WAS ON FIRE AND COULD HAVE COST ME MY LIFE! *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184048March 2, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE OUTSIDE AUTOMATIC ADJUSTING MIRROR HAVE A MIND OF THEIR OWN AND HAVE TO BE RESET EACH TIME FOR EACH DRIVER THEY ARE PROGRAMMED TO. ONCE ADJUSTED, YOU MAY LOOK TO CHANGE LANES AND FIND THEY ARE NOT ANYWHERE NEAR WHERE THEY WERE ADJUSTED. I HAVE COME CLOSE TO HAVING A NUMBER OF ACCIDENTS DUE TO THIS PROBLEM. THE DEALER REPROGRAMMED THE MIRRORS AND THEY CONTINUE TO DO THE SAME THING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183935March 1, 2007
AIR BAGS
TL* - THE CONTACT OWNS A 2005 GMS ENVOY. IN MID FEBRUARY 2007 THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING AT 35 MPH. THE CONTACT DROVE INTO A TREE DUE TO ICY ROAD CONDITIONS. NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO PASSENGERS IN THE VEHICLE. THE CONTACT WAS WEARING A SEAT BELT. THERE WERE NO WARNING INDICATOR LIGHTS ON THE DASHBOARD BEFORE OR AFTER THE CRASH. THE VEHICLE WAS TOWED TO A THE DEALER, AND THE INSURANCE COMPANY ADVISED THE CONTACT THAT THE VEHICLE WAS TOTALED. THE CONTACT HAD REQUESTED THAT THE MANUFACTURER ISSUE A COMPUTER READ OUT INDICATING WHY THE AIR BAGS DIDN'T DEPLOY. THE DEALER SENT THE CONTACT PRIOR TO THE COLLISION A DIAGNOSTIC EMAIL STATING THE VEHICLE WAS OPERATING NORMALLY. A POLICE REPORT WAS TAKEN. THE CURRENT AND FAILURE MILEAGE WERE BOTH 25000.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10183536February 26, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
2002 GMC ENVOY HAS AN SES ILLUMINATION ACCOMPANIED BY A FUEL ODOR, AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. THIS IS CAUSED BY A FRACTURE OF A WELD ON THE FUEL TANK INLET CHECK VALVE (ICV). THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURE IN THIS AREA MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183508February 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ERRATIC SPEEDOMETER READING ON 2004 GMC ENVOY, STARTED 45 DAYS AGO AND READING IS DIFFERENT EVERYDAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183234February 22, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON 2/15/07 I WAS DRIVING TO WORK AT APPROXIMATELY 50MPH WHEN ALL OF A SUDDEN THE STEERING WENT OUT, BRAKES LOCKED UP, ALL GAUGES WENT ERRATIC BOUNCING FROM SIDE TO SIDE AND THE HEATER STARTED BLOWING COLD AIR UPON THIS HAPPENING I NEARLY WENT INTO A CREEK HOWEVER STRUGGLING DID MANAGE TO SAFELY GET THE VEHICLE OFF THE SIDE OF THE ROAD IN A DITCH. I HAD THE VEHICLE TOWED TO THE LOCAL DEALER WHEN UPON DIAGNOSIS THE SERVICE MANAGER INFORMED ME THAT THE IGNITION SWITCH HAD FAILED AND ALL OF THE ABOVE COMPONENTS WERE TIED INTO THE SWITCH. I AT MY OWN EXPENSE HAD THE IGNITION REPLACED AND THE RPM GAUGE STILL DOES NOT WORK. I CONTACTED GMC THE VERY DAY OF THE INCIDENT TO MAKE THEM AWARE OF THIS SAFETY ISSUE ONLY TO BE BOUNCED AROUND TO SEVERAL DIFFERENT OFFICES, NONE OF WHICH HAVE MADE THIS SAFETY ISSUE A TOP PRIORITY. I HAVE NOTATED EVERY CONVERSATION WITH EVERY PERSON THAT I HAVE SPOKEN TO AND WHAT WAS SAID. I DO NOT WANT TO HAVE TO TAKE THE LEGAL ROUTE, HOWEVER I AM PREPARED TO DO SO. WHEN IGNITION SWITCHES FAIL IT SHOULD NOT SHUT DOWN A VEHICLE IN THE MANNER THAT IT DOES. ALTHOUGH I WAS SUCCESSFUL AT NOT BEING INJURED OR INJURING ANYONE ELSE THAT WILL NOT ALWAYS BE THE CASE IN THIS TYPE OF FAILURE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10183292February 22, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER HAS BECOME ERRATIC ON MY 2004 GMC ENVOY XUV. I AM TOLD IT WILL REQUIRE REMOVAL & REPAIR IN THE RANGE OF 500-600 DOLLARS. THIS APPEARS TO BE A MANUFACTURING DEFECT THAT CONVENIENTLY APPEARS SHORTLY AFTER THE EXPIRATION OF THE WARRANTY. FROM WEB POSTS IT IS OBVIOUSLY A WIDESPREAD PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182789February 16, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2005 GMC ENVOY WITH 32000 FAILURE MILEAGE AT 35 MPH ON MANY DIFFERENT OCCASIONS THE VEHICLE SWITCHED INTO 4 WHEEL DRIVE ON ITS OWN AND SLOWED THE VEHICLE DOWN IN THE PROCESS. THE CONTACT KEPT CONTROL OF THE VEHICLE AND PULLED IT ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED AND REPAIRED ON SEVERAL OCCASIONS, BUT NOTHING SEEMED TO RESOLVE THE PROBLEM. THE CURRENT MILEAGE WAS 41000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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