GMC Envoy Complaints

3,582 consumer complaints on file.

#10217811February 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1. NO EVENT. JUST DRIVING 2. SPEEDOMETER FAILURE. 0 AT NORMAL DRIVING SPEEDS 3. NOT CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217656February 11, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WE SMELLED GAS FUMES AND WAS LOSING FUEL OUT OF THE TOP OF GAS TANK. THE FUEL TANK WAS REMOVED AND WE FOUND GAS STANDING ON TOP OF THE TANK. WE FOUND THE FUEL PUMP HAD RUSTED AND THE METAL LINES COMING OUT OF THE PUM WAS LEAKING. WE ORDER A NEW PUMP AND FILTER INSTALLED THEM AND PUT FUEL TANK BACK IN TRUCK. NOW IT IS OK NO FUMES OR LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217751February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OWN A 2004 ENVOY XL. SPEEDOMETER STUCK MAXED OUT AT 100+ MPH. HAD TO HAVE THE INSTRUMENT PANEL REPLACED. QUITE A SHOCK WHEN YOU LOOK DOWN AND THINK YOU ARE GOING 100. SHOULD BE PART OF RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217757February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER STARTED GOING BACK AND FORTH, THEN EVENTUALLY WOULD STICK AT A NUMBER. IT WOULD SEEM TO WORK AT ONE POINT AND THEN GO BACK AND FORTH AGAIN. GOING THROUGH TOWN, IT SHOWS 120 MPH AT MOST TIMES. WENT TO GM DEALER, PUT NEW SENSOR ON IT, DID NOT FIX PROBLEM. NOW HAVE ORDERED A NEW CLUSTER. NOT SURE IF ANY OF THE OTHER GAUGES WORK CORRECTLY. THIS IS GOING TO COST OVER $450.00 AND FROM WHAT I HAVE READ, HUNDREDS OF THIS YEAR ENVOY HAVE THIS SAME PROBLEM. OUR PART WAS BACKORDERED, SO THAT MEANS THERE IS A HIGH VOLUME REQUESTING THIS SAME PART. IT SHOULD HAVE BEEN RECALLED A LONG TIME AGO!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217568February 10, 2008
FUEL SYSTEM, GASOLINE
WE HAVE A 2002 GMC ENVOY WITH APPROX 77,000 MILES, THE TRUCK HAS STRONG SCENT OF FUEL IN THE GARAGE AND OUT DOORS. I UNDERSTAND THAT THE FUEL PUMP MODULE CORRODES AND IS COMMON PROBLEM ON THESE VEHICLES. I BELIEVE THAT GM SHOULD COVER THIS UNDER RECALL COULD HAVE SERIOUS FIRE. I BELIEVE IT IS AN ENGINEERING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217345February 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NORMAL DRIVING CONDITIONS. EXITING FROM PARKING LOT, HEARD LOUD BANG, CAR JERKED, CAME TO A COMPLETE STOP. LIMPED CAR HOME(1/2 MILE). UPON FURTHER INSPECTION 2002 GMC ENVOY HAD NO REVERSE GEAR. RESEARCHING ONLINE SHOWS 4L60E TRANSMISSION, REACTION SUNSHELL & REACTION SUNGEARS PREMATURELY FAIL DUE TO SUBSTANDARD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217403February 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE MAKING A LEFT HAND TURN AT 5 MPH, THE VEHICLE MADE A WHINING NOISE AND CATAPULTED FORWARD. THE VEHICLE SHIFTED GEARS AND THE SPEED DECREASED. THE GEARS RETURNED TO NORMAL AND THE CONTACT WAS FINALLY ABLE TO PULL OVER. THE VEHICLE WAS TOWED. THE CONTACT STATED THAT THE REVERSE GEAR FAILED AND THE FIRST AND SECOND GEARS WERE BARELY FUNCTIONING. THE DEALER STATED THAT THE SUNSHELL IN THE TRANSMISSION NEEDED TO BE REPLACED IN THE TRANSFER CASE. THE PREVIOUS DAMAGES LED TO THE ENTIRE TRANSMISSION NEEDING TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 03V075000, 01V283000, AND 01V334000. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217027February 5, 2008
SEATS:MID/REAR ASSEMBLY
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SECOND ROW SEATS DO NOT PROVIDE ADEQUATE ROOM FOR A CHILD SEAT. THE SEATS ARE IN A RECLINED POSITION, THEREFORE, WHEN THE BASE AND CHILD SEAT ARE POSITIONED IN THE MIDDLE ROW, THEY DO NOT APPEAR LEVELED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 65,128.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216803February 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING. IT NOW REGISTERS SPEEDS MUCH HIGHER THEN BEING DRIVEN. IN ADDITION THE FUEL GAUGE STOPPED WORKING AND THE NEEDLE POINTS TO THE FLOOR. THE DEALER STATES THIS IS A VERY COMMON PROBLEM AND THAT THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED FOR $600. THE ENVOY ONLY HAS 48,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216740February 2, 2008
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE HEADLIGHTS AND DASHLIGHTS FLICKER FROM BRIGHT TO DIM WHILE DRIVING AND WHEN BRAKING. IT'S A DANGEROUS SITUATION TO HAVE OTHER DRIVERS AS WELL AS MYSELF DISTRACTED BY THE CONSTANT FLICKERING, BUT RESEARCH SEEMS TO INDICATE THAT THERE IS NO FIX FOR THE PROBLEM AND AN OVERALL LACK OF CONCERN FROM GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216771February 2, 2008
STEERING:HYDRAULIC POWER ASSIST:PUMP
NE WISCONSIN, DRIVING ON VERY COLD AND SNOW COVERED HIGHWAYS, THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT TO TURN. AFTER TWENTY MINUTES, LOST ALL POWER STEERING. VEHICLE WAS INSPECTED FOR: PROPER PWR STRG FLUID LEVEL (DIP STICK INDICATED FULL), ANY SNOW/ICE OBSTRUCTIONS BETWEEN TIRE & INNER FENDER (NONE), ANY FLUID LEAKS (NONE), ANY PUNCTURE/RUPTURED HOSES (NONE), ANY TIRE DAMAGE OR IMPROPER INFLATION (ALL PERFECT). NO NOISE FROM POWER STEERING PUMP AT ANY SPEED, NO PUMP SHAFT SEAL LEAK OR PUMP BEARING NOISE, PULLEY/SHAFT ARE NOT OVERHEATING (NO EXCESS FRICTION). VEHICLE HAS ONLY 41K MILES, HAS BEEN TREATED WITH KID GLOVES AND IS SERVICED REGULARLY AT 3500 MILES VS GMC RECOMMENDED INTERVALS. THOUGH THE VEHICLE WAS IN 4-WHEEL HIGH DRIVE MODE AT THE TIME, SELECTING 2WD, AWD OR 4WD LO MAKES NO DIFFERENCE. VEHICLE IS ALWAYS PARKED IN A HEATED GARAGE AND AFTER SITTING IN 60F FOR 24 HOURS, PROBLEMS REMAINS. WITH ALL THE STEERING COMPLAINTS FOR THE VEHICLE ON THIS WEBSITE (I HAVE 11 PRINTED, MOST RECENT 12/23/07), I CANNOT FATHOM WHY YOU CONTINUE TO REPLY TO OWNERS WITH THE SAME, CANNED LETTER? OBVIOUSLY, STEERING IS A CRITICAL ITEM ON ANY VEHICLE. I TRULY FEEL A SMALLER/LESS EXPERIENCED DRIVER MAY HAVE HAD A SERIOUS PROBLEM WITH THE SAME INCIDENT WITH THE SAME ROAD CONDITIONS WITH HORRIBLE CONSEQUENCES. FOLKS, SOMETHING IS WRONG WITH GM'S DESIGN OF THIS PUMP. FAILURES ARE VIRTUALLY UNHEARD OF FOR ALMOST EVERY OTHER MAKE & MODEL, IMPORT OR DOMESTIC. PLEASE ASSIST US WITH THIS EVER-INCREASING PROBLEM. NOW I AM LEFT WITH THE DISTASTEFUL TASK OF ARGUING WITH THE GMC DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216659February 1, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AT THE ENTRANCE TO THE FUEL TANK. PRIOR TO THE FAILURE, THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FUEL MILEAGE DECREASED DUE TO THE LEAK. THE DEALER REPLACED THE FUEL TANK AT THE COST OF $1,300. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE FOR THIS DEFECT. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 62,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THE TANK LEAK WAS DETECTED AND REPLACED BY A LOCAL DEALER @ RUSSEL'S AUTOMOTIVE. UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216490January 30, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ALL GAUGES FAIL THEN TURN BACK ON, WARNING BELL CONTINUES TO RING DASHBOARD GOES THROUGH SYSTEM CHECK AND BELL GOES OFF AT EACH CHECK, SUCH AS UNKNOWN DRIVER, DOOR AJAR,ECT. GAUGES MAY GO DEAD AND COME BACK TO LIVE SEVERAL TIMES WITHIN A SHORT TRIP. WHEN GAUGES WORK THE ALARM BELL CONTINUES TO RING EVEN WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216369January 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 GMC ENVOY. THE SPEEDOMETER AND INSTRUMENT DISPLAY CONSOLE WENT BAD ON IT YESTERDAY (01/28/08) RANDOMLY. GMC ACKNOWLEDGES THIS PROBLEM WITH A RECALL WITH OTHER GMC SUV'S, BUT NOT THE ENVOY'S. SERVICE SHOPS ALSO ADMIT THE ENVOY'S HAVE THIS SAME PROBLEM AND DON'T UNDERSTAND WHY GMC WILL NOT INCLUDE THE ENVOY AS PART OF THE RECALL. NOW, I AM BEING ASKED TO PAY FOR COSTLY REPAIR. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216209January 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I STARTED MY 2004 GMC ENVOY AND THE SPEEDOMETER WAS NOT WORKING. WHEN I STARTED IT, IT WENT TO 60 WITHOUT EVEN MOVING. SOMETIMES IT STAYS AT A SPEED NO MATER HOW FAST OR SLOW I GO. IF I AM ON A RESIDENTIAL STREET, IT SAYS I AM GOING 100. ALSO THE CLOCK JUST CHANGED BY IT SELF. IT WENT THREE HOURS BEHIND. I HAVE NOT REPAIRED ANYTHING YET. I WOULD LIKE GMC TO REPAIR MY VEHICLE AT NO COST BECAUSE I KNOW THERE WAS A GM RECALL FOR SPEEDOMETERS NOT THAT LONG AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216206January 27, 2008
ENGINE AND ENGINE COOLING
FAILS TO START PERIODICALLY CLOCK RETURNS TO 12:00 ALL GAUGES WORK BUT WILL NOT TURN OVER ENGINE, LIGHT WILL FLICKER WHILE DRIVING AND LURCHES FORWARD WHEN FOOT IS ON THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216176January 26, 2008
FUEL SYSTEM, GASOLINE
IN LATE 2007, MY WIFE BEGAN SMELLING A STRONG ODOR OF GASOLINE COMING FROM IN AND AROUND OUR 2002 GMC ENVOY XL. THE ODOR IS PRESENT WHETHER THE TANK IS FULL OR NEAR EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215860January 24, 2008
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED. THE VEHICLE EVENTUALLY STOPPED, BUT THERE WAS SLIPPAGE. THE REAR END AXLE BEARINGS AND OIL SEALS WERE NOT ON THE VEHICLE AND THE OIL SEALS LEAKED ON THE BRAKES. THE COST OF THE REPAIR WAS $755.45. THE CURRENT AND FAILURE MILEAGES WERE 77,088. UPDATED 03/04/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215894January 24, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT MIDDLE OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE WAS ALSO TRAVELING 40 MPH. THE DRIVER WAS WEARING A SEAT BELT SUSTAIN INJURIES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END, RADIATOR, AND ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 02-19-08 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10215780January 23, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
GAS SMELL BOTH IN AND OUT OF VEHICLE. WITHIN A COUPLE OF DAYS GAS WOULD LEAK AFTER CAR WAS DRIVEN. FUEL PUMP LEAKED DUE TO RUSTED PIPE ON FUEL PUMP TO FUEL LINE. IT IS THE ONLY EXPOSED STEEL FITTING AND SITS ON TOP OF THE GAS TANK WHERE WATER AND MOISTURE CAN COLLECT, WHICH IS THEN CONDUCIVE TO RUSTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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