GMC Acadia Complaints

5,595 consumer complaints on file.

#11539458August 18, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539166August 17, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539199August 17, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538919August 16, 2023
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538604August 15, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538636August 15, 2023
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated while shifting into park(P) there was a beeping warning chime, and the gear shifter symbol was flashing. The shift to park message was displayed. The contact stated that the failure was first intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538706August 15, 2023
AIR BAGS
UNKNOWN. The recall came out in May, there has been no remedy made available yet. The recall lists potentially fatal outcomes, and there is no resolution to be had.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538718August 15, 2023
AIR BAGS
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538720August 15, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538307August 14, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538351August 14, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated that the entertainment center changed and moved through all channels without touching the screen. While in park, the vehicle failed to turn off as desired. The shift-to-park message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the entertainment center needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538420August 14, 2023
ELECTRICAL SYSTEM
The IPC goes out while driving. GM is aware of this issue in several models they make starting in 2020. They failed to call a recall on the issue and when you take it in to be looked at there is a service bulletin out to have the dealership to do a software update on the IPC to resolve the issues that some customers may be experiencing. This issue costs 189.99 to diagnose the first hour then the dealership spends another 2.5 hours diagnosing the known issue to charge customers for a total of 3.5 hours in repair costs. GM does not assist in anyway with covering the cost of the repair to the vehicle that is a 2021 make and model. In all to make your car safe to drive again the repair costs 474.88 and there is no guarantee after the software is updated that the issue will not come back and then I will be left with taking it back in for troubleshooting to be charged another 474.88 as long as the price does go up for electrical diagnostics charges. It’s pretty convenient on GM and their dealerships to charge customers a to fix a safety concern that can happen again and charge 3.5 hours of labor charged even when there is a service bulletin out telling repair technicians to do the software update when a customer stated the IPC goes out while driving and comes back on. If there is a know. Issue then my issue should be been resolved with just having to pay for time it took the repair technician to do the software update. Not waste time tracing all wiring just to run up all labor rates first.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537890August 11, 2023
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537968August 11, 2023
AIR BAGS
The manufacturer admits this defect can cause death but has no remedy and no estimated time for available parts. They also refuse a rental or loan vehicle in the meantime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537595August 10, 2023
AIR BAGS
Nothing happened. GM sent a letter telling me that the airbag COULD rupture and call serous injury or death. I am not driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537718August 10, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537377August 9, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537099August 8, 2023
UNKNOWN OR OTHER
When vehicle is put into park and you go to shut off the car it gives a message to shift to park. Diagnosis reveled that there is a service bulletin SB#19-NA206 which tells the mechanic to replace the the shift control assembly and add jumper harness to cure shift to park message when vehicle is turned off. Previous years of this vehicle model were covered under recall . This model year should also be under recall for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536886August 7, 2023
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536959August 7, 2023
POWER TRAIN
This is a known issue with GM 2016-2019 various models including my 2017 Acadia . the shift mechanism does not know that it is in Park position and so indicates "shift to park" on dashboard lights. Therefore ignition switch stays on and accessories that are on will run battery down in a couple of hours. Sometimes the engine will not cut off until you turn it on and off many times. The dealer estimates cost to fix of between $500 and $700. They want an additional $125 for diagnosis, which they already know problem. I found the Service Bulletin on it (19-NA-206) which calls for $42.43 in parts and 1.4 hrs labor. Many people are being ripped off on this problem, which should be a manufactor's recall ! They continued to use defective parts for years after they were aware of this hazard. Please HELP ! I don't think that I should have to pay for this repair!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia