GMC Acadia Complaints

5,595 consumer complaints on file.

#11568201January 27, 2024
UNKNOWN OR OTHER
The harzard lights button are no longer working. Unable to push button for them to come on. Can not check mileage on car that button is no longer working either. Information panel does not work any longer either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568268January 27, 2024
EXTERIOR LIGHTING, VISIBILITY/WIPER
A few years ago I was driving home and both headlights of our GMC Acadia went out at the same time. I drove home, in the country, in total darkness. We had them replaced by the garage, which was very, very expensive due to extreme difficulty accessing the headlights for this model. Since then, we have had to replace them two more times which we did ourselves due to the cost. We have owned this car since it's been brand new and have always had issues with seeing in the dark. For the last several years, we have had teen drivers driving this car. My son is worried so we recently we had it in the shop to adjust the headlights. They actually made them worse, which we didn't think could happen. They said they had their best mechanic on it but because they were doing it during their office hours, all daylight they never could see it at night. We had to get it readjusted back to where it was just to see again but back to still no good. I started researching to see if others are having similar problems and it does look like there are many complaints about loose wires in the headlights & fuse box, or maybe something related to the computer? Some other years may have had a recall for this same problem. I really hope someone like you could investigate this. My husband is a retired state trooper and ready to get rid of this beautiful car just because the headlights!! We live in the country and our son is worried he will get in an accident or hit someone walking down the road at night because he can't see. A mother and son shouldn't have to stress about headlights/seeing at night/crashes when we have a nice car!! How do both headlights need replaced 3 times on the same car?? We are trying to see if they make LED lights for this model but were told no. Any advice to have GMC help us with this before something happens? I would feel terrible if we could prevent something but just selling it and passing the problem on doesn't seem the answer to me. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568275January 27, 2024
POWER TRAIN
I noticed shuddering while driving my car and when I took it to my mechanic upon test driving and inspecting it he realized the torque converter is not strong enough for the size of the car. He informed me driving it with the improper size will cause it to shudder and accelerate or not accelerate correctly while driving and cause slipping while shifting gears. Those issue have been happening the entire time I've had it and if the car slips and goes too fast or slips and loses power it is a danger to me and the other cars on the road. There were no codes or warning indicators while this is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567963January 26, 2024
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567976January 26, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I have 2 concerns and issues with my vehicle. 1st is the rear turn signal bulb and housing, I have read forums and researched the issue and many others have had the same issues and concerns, water is getting into the housing and is causing the bulb to blow and can possibly be causing fire/electrical with the wiring. 2nd is the front headlights the plastic round covering that's in surrounding the the glass that the light sits behind is melting and is causing visibility issues as well as potential fire. I can imagine why the plastic would be installed so close to a glass covering that holds heat. I really think that GMC needs to evaluate these concerns not only for safety but also the expense of the turn signal bulb that has been designed and cost over $100 because it couldn't be a simple bulb like most others. Also I have been informed of a recall of the airbag and can't get it fixed because the dealerships haven't been sent the part! I would like to be notified that someone has aknowledged my concern. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568005January 26, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568025January 26, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567835January 25, 2024
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567495January 24, 2024
AIR BAGS
There is a recall for airbag system that is still unresolved from May of 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567153January 23, 2024
TIRES, TIRES:TREAD/BELT
Michelin Premier LTX 235/55R20 Premature wear First set was replaced 12/11/2019 with 27,952 miles on vehicle. Complaint is the second set checked on 7/23/2023 with 49,122 miles on vehicle or 21,170 miles on tires showing premature wear measuring 6.1 to 5.9 /32nds groove depth. Tires are not going to make the 60,000 miles wear rating expected for such an expensive tire. Tires are rotated when vehicle is serviced, alignment was checked before installing new tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567245January 23, 2024
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567262January 23, 2024
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567287January 23, 2024
BACK OVER PREVENTION
The contact owns a 2021 GMC Acadia. The contact stated that while reversing, the back-over prevention camera failed to display an image. The vehicle was taken to the local dealer who diagnosed that the back-over prevention camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V709000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566903January 22, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567007January 22, 2024
AIR BAGS, SERVICE BRAKES, ENGINE
The car has parking brake on unable to disable.Have to put in drive force the system to move. Same with reversing the car. Air bags not working. Seat belt restraint on when we are wearing them. Left turn signal failure. Steering limited caution sign on. ESC sign on. Engine light on. Transmission unable to shift soon light on. Traction lights on. ABS brake light on. Temp says -40 degree when 30 out. I’m finding this unsafe to drive. Call GMC that told me to start On Star diagnostic. Pull up at least 4 codes And today the transmission indicators came on. Not sure what to do. The car has low miles. But I have stopped driving as of today due to break down or serious malfunction while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567029January 22, 2024
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN Tool Confirms Parts Not Available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567076January 22, 2024
SEAT BELTS, AIR BAGS
Was in a car accident in my Acadia. Someone hit me going 55 miles an hour on my front passenger side. My airbag never deployed and my seat belt did not lock causing me to fly around. I didn’t see a recall for either of those things
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11566745January 21, 2024
ELECTRICAL SYSTEM, STEERING
Shift to Park - car will not turn off after putting in park. Car is still running after several attempts of hitting the power button to turn off. I have had to replace the battery twice in the same year. I have brought this issue to the dealership from the beginning of purchase and was unsuccessful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566278January 18, 2024
AIR BAGS
Recall - no parts available- “If airbag is deployed metal fragments could cause serious injury or death” I feel uncomfortable every time I seatbelt myself in to drive. Get the parts and fix the recall please!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566368January 18, 2024
EXTERIOR LIGHTING
Headlights are so dim that we will not drive the car at night. Dealer's service manager says that he knows about the problem but "there's nothing I can do to fix it". I see a few similar complaints on this site, but nothing as to who to contact to get the problem solved NOR any action on this on the part of the NHSTA. Where do we go from here?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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