GMC Acadia Complaints

5,595 consumer complaints on file.

#11679378August 8, 2025
UNKNOWN OR OTHER
Shift to Park message, and chime remain on after car shift handle is already placed in Park. Car rolls. Ongoing problem/defect well documented/reported among other similar units.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679166August 7, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received recall notification of NHTSA Campaign Number: 23V334000(Air Bags), and the vehicle was taken to the dealer several times for the recall repair; however, the contact was informed that the wrong parts were received. The contact was informed that the wrong color of part had been delivered. The contact stated that the issue had persisted for months. The manufacturer was made aware of the issue, and the contact was informed that the dealer would be contacted regarding the issue. Additionally, the contact stated the recall safety risk was major, and the contact was afraid that the vehicle would experience the failure. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679168August 7, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Car was parked overnight in my garage and in the morning it would turn over, but not start. Had to have it towed to my GMC dealer, but had great difficulty moving the car out of the garage because the transmission remains in PARK if the engine is not running. Had this happened on a highway while driving and without a place to safely get off the road ( which HAS happened to others who have made this same complaint to NHTSA), this could have been an extremely hazardous situation for the occupants of the vehicle. The engine will suddenly shut down, power steering is lost, and power braking will also be lost. This problem was diagnosed as a failed fuel pump module. The failed part was replaced by the dealer (GM part#13554820). The service manager acknowledged that this is a known and common issue and that GM is aware of it but has not issued a voluntary recall. The manager also advised that this part has not been updated and that it may fail again without warning. Please....this is a serious safety issue that needs to be addressed before someone is injured or killed while abandoning a car stalled in traffic that cannot be moved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679159August 7, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Instrument cluster malfunction. Entire instrument cluster blacking out every 60 seconds, then rebooting nonstop while driving. While this was occurring, none of the advanced driver assistance systems functioned, nor did the speedometer or other gauges. This occurred while on a trip, and meant having to travel a long distance without having emergency braking, collision warnings or the ability to monitor speed. The car was taken to local dealer and they replaced the entire instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679053August 7, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
dash lit up with ABS, traction control, and ESC warnings. Technician stated the entire brake system needed to be rebuilt. There is currently no ETA on when the parts to be able to accomplish this will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678964August 7, 2025
UNKNOWN OR OTHER
Around 7k miles on the vechicle, driving down the road it kept coming to a stop and skipping. Pulled into the parking lot the best that I could and put it into park. After it wouldn't shift into anything. Never gave any dash signals. It is currently in the shop getting a whole new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678862August 6, 2025
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Action Required Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678724August 6, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Approximately July 12 2025 while driving to dinner two warnings showed on the Driver Information Cluster (1) Check Brake Assist (2) Check ESC. Took vehicle to dealer the next business day for diagnosis. Service department stated the problem was the EBCM or Electronic Brake Control Module and the parts are on a Nationwide backorder. Since the part failure all brake system associated lights on the gauge cluster are illuminated and non of the associated safety systems are functional including but not limited to ABS, Stabilitrak, Lane Keep Assist, Adaptive Cruise, Crash Avoidance or standard cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678396August 5, 2025
ENGINE
Shift to park issue known recall issue in other GMC Acadias ... Vehicle will not lock into park and can NOT remove key anymore electrical still runs in vehicle causing the battery to drain ... Now have to force vehicle to shift into Park as best as possible but still does not fully lock into Park gear anymore ... I was shifting into Park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678421August 5, 2025
UNKNOWN OR OTHER
with the "Shift to Park" function, where the vehicle displayed the message even when it is in park, preventing the me from turning off the ignition
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678187August 4, 2025
SEAT BELTS
The contact owns a 2016 GMC Acadia. The contact stated that while driving at an undisclosed speed, the second-row seat belts become inoperable. The contact stated that the seat belt buckle failed to latch as intended. An unknown dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678233August 4, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678382August 4, 2025
POWER TRAIN
I have gotten a alert on my vehicles dashboard after parking saying "shift to park" my car won't turn off until I can wiggle the shifter just right or have to take it out of park, back to drive back to park. I didn't have my radio on once and I didn't notice it wasn't all the way off and my battery went dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678212August 4, 2025
ELECTRICAL SYSTEM
The fuel pump control module failed, 2021Acadia Denali First time, 9/22/21 8073 miles, the car was parked at the residence under the car port, when needed, the car would not start. No check engine or other indicators. Car was towed to dealer for repairs under warranty. Second time, 10/6/23 31879 miles, we were driving the car on a rural road, 55 mph speed limit with no shoulders when the car stopped in a curve. Had to flag down cars to keep them from hitting us for an hour till the wrecker loader it on the truck to take back to same dealership for warranty repairs. Third time, 7/29/25 48199 miles, we were again on a rural road 55 mph speed limit when the car stopped with my 71 year old wife alone in the car, again in a curve. This time there was a check engine light. I drove my truck to pick her up and assist her until the wrecker came. This time with luck I was able to restart the car and I followed her to our home where the tow truck picked it up and brought it to the same dealership for the third time for repairs under warranty. All three times the culprit was the fuel pump control module. Each time it was the same code in the ECM. Each time the dealership said they did a full check on the fuel system, pump, etc. and only replaced the fuel pump control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678204August 4, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, UNKNOWN OR OTHER
At startup today vehicle displayed “Brake Assist Failure. Press Hard to brake. Speed limited.” It also displayed “service.” It also displayed “ESC,” and the word “service. An internet search indicated this may be a common problem of this vehicle, caused either by a software error in the Electronic Brake Control Module, or due to a defective brake master cylinder. There is a GM service notice for these defects, N242471431. Regardless of the cause, the brake is extremely mushy, and requires a high degree of force to stop the vehicle. GM says there is no recall due to this defect. This is a brand new vehicle and therefore it must be a defect in the vehicle. Given that braking is a fundamental safety issue, it’s hard to believe there is no recall already issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678035August 3, 2025
POWER TRAIN, ELECTRICAL SYSTEM
After shifting car to “P” park, it still says shift to park and drains the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678111August 3, 2025
UNKNOWN OR OTHER
When putting my vehicle in PARK and pressing the button to shut off my car, a warning appears on the dashboard saying “WARNING: PUT VEHICLE IN PARK.” & it is in park. I have to wiggle the gear shifter in order for the warning to go away and if it won’t go away, then my car won’t turn off. There was a recall on it in 2018 & I need mine fixed. Somehow, my vehicle was not apart of the recall but it needs to be. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677933August 2, 2025
ELECTRICAL SYSTEM
July 31, 2025 Our 2019 Gmc Acadia would not shut off in a parking lot, I was 45 minutes from home. A message on display says shift to park. This is a safety concern as the vehicle might not be fully secured in park, the vehicle won't shut off and will drain your battery. There is an ongoing class action lawsuit related to this issue, alleging that GM has been aware of the problem for some time but has not provided a satisfactory fix according to Lemon Law Auto Fraud. I called the gm dealer and they quoted me $500 to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677981August 2, 2025
POWER TRAIN
Valve body car would not go in park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678024August 2, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Car gives “shift to park error” around every 5th time I turn it off. I have to turn the car back on and repark it to be able to actually turn off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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