GMC Acadia Complaints

5,595 consumer complaints on file.

#10229896June 4, 2008
STRUCTURE
I PURCHASED A GMC ACADIA SLT2 AWD 2008 ON 5/21/08. 5/31/08 MY SUNROOF LEAKED, AND STARTED DRIPPING OUT OF THE AIRBAG HOLDER. THE WATER WENT INTO THE DASHBOARD INTO WIRING, SPEAKERS, VENTS AND THEN CONTINUED TO DRIP ONTO THE FLOOR BOARD. 6/1/08 I STARTED SMELLING A CHEMICAL, WHICH SMELLED LIKED A STRONG ODOR OF PROPANE "LIKE" SMELL. I HAVE BEEN GETTING SICK AND NAUSEATED, ALONG WITH MY THREE GIRLS. I AM CONCERNED ABOUT MY HEALTH, MOREOVER THE HEALTH OF MY GIRLS AND HUSBAND. I ALSO, PLANNED ON SELLING REAL ESTATE RESIDENTIAL PROPERTY WITH MY ACADIA. SO, I'M CONCERNED ABOUT MY FUTURE CLIENTS, AND CUSTOMERS. THE DEALERSHIP, AUTO TOWN BUICK PONTIAC GMC, 16803 SE MCLOUGHLIN BLV, MILWAUKEE, OR 97267, HAS BEEN UNHELPFUL, DUE TO THEM "POSSIBLY"BUYING BACK MY GMC ACADIA. THE SALES MANAGER, MOON, HAS BEEN UNPROFESSIONAL AND INCOMPETENT. *TR
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10229975June 4, 2008
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA WAS BOUGHT IN JANUARY 2008. HAS BEEN BACK 4 TIMES FOR PROPANE SMELL THAT COMES INTO THE CAR FROM THROUGH THE VENTS. IT MOSTLY HAPPENS WHEN I STOP FOR A RED LIGHT. THE FUMES SEEM TO BACK UP INTO THE CAR. CATALYTIC CONVERTER AND EXHAUST SYSTEM WAS SWITCH OUT BUT IT CONTINUES TO HAPPEN EVEN AFTER 7000 MILES. HAVE CALLED GM CORP AS WELL AS DEALER TO COMPLAIN THAT THE SMELL IS MAKING ME SICK. DOCTOR NOTES HAVE BEEN SENT TO DEALER AND CORP BUT STILL NOT RESOLVED. I DRIVE WITH MY WINDOWS OPEN EVEN IF IT 20 DEGREES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229641June 2, 2008
ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED. AS A RESULT, THE VEHICLE SUDDENLY SLOWED DOWN. WHILE DRIVING 30 MPH, THE TRACTION CONTROL LIGHT DIMMED AND CAUSED THE VEHICLE TO LUNGE FORWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK TWO MAILBOXES ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED WHEN THE CRASH OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 21,273. UPDATED 07/08/08. *BF UPDATED *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226407May 1, 2008
AIR BAGS
MVA 2/2/08, NO INJURIES. AIR BAGS DID NOT DEPLOY, FRONT PASSENGER SIDE HIT. COMPLAINT #1, GM WOULD NOT RELEASE PARTS FOR REPAIRS TO BE DONE IN A TIMELY FASHION. AS OF MAY 1, 2008, VEHICLE IS STILL NOT REPAIRED. GM ENGINEER CHECKED VEHICLE DUE TO NO AIRBAG DEPLOYED AND STATES NO SENSORS HIT. HOWEVER, ON APRIL 30 THE BODY SHOP STATES THEY REMOVED FRONT DASH AND FOUND AN AIR BAG SENSOR TO BE "FRIED". WE NOTIFIED CONSUMER SAFETY DIVISION AT GM AND WAS TOLD CASE WAS CLOSED AND NO FURTHER INVESTIGATION WOULD BE PERFORMED DESPITE THE NEW FINDING. I FIND GM TO BE VERY NEGLIGENT FROM THE BEGINNING OF THIS INCIDENT. WE HAVE MADE CAR PAYMENTS AND PAID INSURANCE ON A VEHICLE THAT WE CANNOT DRIVE AND NOW I DO NOT FEEL SAFE PUTTING MY FAMILY IN A VEHICLE THAT I AM NOT SURE IS SAFE. THE VEHICLE IS A 2008 GMC ACADIA. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226208April 24, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2007 GMC ACADIA WITH DEFECTIVE PASSENGER AIRBAG SENSOR. CONSUMER STATES THAT THE MECHANIC STATED THAT THEY REPLACED THE SEAT SENSOR AND THE CONSUMER NOTICED NO CHANGE. HE STATES THAT THE AIRBAG LIGHT GOES OFF AND ON WHILE DRIVING. *KB THE CONSUMER WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224804April 17, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE CAMSHAFT WAS FAILING. THERE WAS NO ACCELERATION POWER WITHIN THE FIRST 100 MILES OF DRIVING. THE CONTACT CONSULTED THE GMC DEALER AND THEY STATED THAT NOTHING COULD BE DONE. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, THE ENGINE LIGHT ILLUMINATED. THE GMC DEALER WAS CALLED AGAIN AND THEY OFFERED FREE MAINTENANCE/SERVICE (WHICH WAS INCLUDED IN THE CONTACT'S EXTENDED WARRANTY), BUT THERE WAS NO REMEDY FOR THE FAILURE. THE CONTACT STATED THAT THE LIGHT EVENTUALLY DIMMED, BUT ILLUMINATED AGAIN AT LEAST 3 MORE TIMES. THE CURRENT MILEAGE WAS 938 AND FAILURE MILEAGE WAS APPROXIMATELY 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224678April 16, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST FUMES ENTERING VEHICLE. WHEN VEHICLE IS RUNNING AND AT A STOP, EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT. ALL WINDOWS ARE IN THE UP POSITION, AND ALL DOORS ARE PROPERLY CLOSED DURING THE EVENT. RESULTS IN NAUSEA AND HEADACHE. OCCURS EVERY TIME VEHICLE IS DRIVEN. DEALER HAS NOT RESOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223676April 8, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2008 GMC ACADIA. AT NIGHT, THE DRIVER SIDE HEADLIGHT FAILS TO ILLUMINATE PROPERLY. THE LIGHT EMITS A SHADOW, WHICH MAKES IT DIFFICULT FOR THE CONTACT TO SEE OTHER VEHICLE'S OR OBJECTS ON THE DRIVER SIDE. THE DEALER STATED THAT THE ALIGNMENT IS CORRECT AND FOUND NO FAILURE WITH THE VEHICLE. THE MANUFACTURER STATED THAT THE HEADLIGHT IS CORRECTLY DESIGNED AND MEETS FACTORY SPECIFICATIONS. THE CURRENT MILEAGE WAS 2,115 AND FAILURE MILEAGE WAS 1,700. UPDATED 04/28/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223233April 3, 2008
STEERING
2008 GMC ACADIA CAUGHT ON FIRE WHILE DRIVING DOWN THE ROAD AND BURNT TO NOTHING BUT THE FRAME. LUCKILY WE ALL GOT OUT OK. PRIOR TO THIS OUR CAR WAS IN THE SHOP DUE TO THE POWER STEERING HOSE COMING APART. WE FEEL THIS IS WHAT HAPPENED THIS TIME AS WELL BECAUSE BY THE TIME WE PULLED OFF THE ROAD WE HAD NO POWER STEERING TO THE CAR. GMC AS WELL AS THE DEALERSHIP WE BOUGHT IT FROM ARE DOING NOTHING AND I STILL HAVE NO CAR. I AM OUT MY DOWN PAYMENT AS WELL AS 2 ALMOST 700.00 PAYMENTS AND I LOST MY TRADE IN CAR ON TOP OF THAT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220611March 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, VISIBILITY:WINDSHIELD WIPER/WASHER, AIR BAGS:SIDE/WINDOW, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2007 GMC ACADIA WITH SEVERAL SERIOUS SAFETY ISSUES. SHE STATES THAT THE VEHICLE HAS HAD THESE PROBLEMS: A LARGE PUDDLE OF OIL UNDER THE VEHICLE, WINDSHIELD WIPERS STOPPED WORKING, BATTERY DIED AND SIDE CURTAIN AIRBAGS DEPLOYED WHILE DRIVING. *KB THE DEALER TOLD THE CONSUMER THE FRONT SHAFT SEAL NEEDED TO BE REPLACED TO CORRECT THE LEAK FROM THE TRANSMISSION. THEY ALSO STATED THERE WAS A DRAIN ON THE SYSTEM THAT CAUSED THE BATTERY TO FAIL. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY UPGRADED THE TRANSMISSION, WHICH HAD TO BE DONE TWICE. THE POWER STEERING MADE A LOUD NOISE, THE CONSUMER STATED IT SOUNDED AS IF THE PUMP WAS ABOUT SEIZE AND THEN THE STEERING BECOMES HARD. THE VEHICLE ROLLED BACKWARDS WHILE IN DRIVE ON A SLIGHT INCLINE.*JB UPDATED 04/10/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217051February 5, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST FUMES ENTERING VEHICLE. WHEN VEHICLE IS RUNNING AND AT A STOP, EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT. ALL WINDOWS ARE IN THE UP POSITION, AND ALL DOORS ARE PROPERLY CLOSED DURING THE EVENT. RESULTS IN NAUSEA AND HEADACHE. OCCURS EVERY TIME VEHICLE IS DRIVEN. DEALER HAS NOT RESOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10216458January 30, 2008
VISIBILITY, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
ON TWO OCCASIONS WHILE DRIVING MY CAR ON A SNOWY DAY, ON A MAJOR HIGHWAY MY WINDSHIELD WIPERS STOPPED WORKING, ALMOST CAUSING A MAJOR CRASH. THE DEALER STATED THAT THE ROD THAT CONNECTS THE WIPERS TO THE MOTOR BROKE OFF CAUSING THE WIPERS TO STOP. I HAD TO HAVE THE CAR FLATBED TO A GMC DEALER. THERE IS NO RECALL ON THE FAILURE. THE DEALER JUST KEEPS MAKING THE SAME CONNECTION. THIS FAILURE MAKES DRIVING MY CAR ON BAD WEATHER DAYS VERY DANGEROUS. MY WIFE IS AFRAID TO DRIVE THIS CAR IN BAD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216014January 25, 2008
AIR BAGS:SIDE/WINDOW, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WHILE DRIVING MY 2007 GMC ACADIA, MY SIDE CURTAIN AIRBAGS DEPLOYED. THE INCIDENT ALMOST CAUSING ME TO HAVE A SERIOUS MVA. ALSO CAUSING EXTENSIVE INTERIOR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215736January 23, 2008
STEERING:HYDRAULIC POWER ASSIST:PUMP
AS I WAS DRIVING ON A MAJOR HIGHWAY, I HIT A WATER PUDDLE WITH THE RIGHT FRONT WHEEL DURING A RAIN STORM AS I WAS ABOUT TO MAKE A RIGHT-HAND TURN INTO A PARKING LOT. AS I BEGAN THE TURN THE POWER STEERING STOPPED WORKING. HAD I NOT SLOWED DOWN TO MAKE A TURN, I WOULD HAVE HIT A CAR IN THE PARKING LOT, BUT I WAS ABLE TO AVOID IT, BECAUSE I WAS GOING SO SLOW AT THE TIME. I HAD ALL I COULD DO, TO TURN THE WHEEL AND KEEP FROM HITTING ANOTHER VEHICLE. I CALLED "ONSTAR" AND REPORTED THE PROBLEM. THEY ASKED IF I WANTED ROADSIDE ASSISTANCE. I SAID I WOULD WAIT AWHILE AND SEE IF IT WOULD WORK LATER. ABOUT AN HOUR LATER IT WORKED, BUT WAS WHISTLING AND GROANING. I WAS ABLE TO MAKE IT HOME. THE NEXT DAY (SUNDAY) I TOOK IT TO THE DEALER AND THEY DIDN'T SEE ANYTHING WRONG. THEY ADVISE ME TO CALL THE NEXT DAY FOR AN APPOINTMENT, WHICH I DID. IT WENT IN TO THE DEALER AT 10:30 AM THAT DAY. APPARENTLY THERE AS A SERVICE BULLETIN ABOUT THAT PROBLEM AND THE FENDER LINER/SPLASH GUARD HAS BEEN RE-DESIGNED. A RECALL OR LETTER NOTIFYING OWNERS MAY PREVENT A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215433January 19, 2008
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:IGNITION
INVOLVED IN FRONTAL COLISION WITH MAJOR DAMAGE PUSHED INTO THE DRIVERS DOOR MAKING IT DIFFICULT TO OPEN. THE AIRBAGS DID NOT INFLATE. ALSO ISSUES WITH THE BATTERY THAT IT WOULD GO DEAD EVERY SO OFTEN. THIS WAS LOOK AT BY MY DEALER AND I WAS TOLD THERE WAS NO ISSUE. THE BATTERY WENT TOTALLY DEAD AND WE WERE UNABLE TO CALL FOR ROAD SIDE ASSISTANCE AND HAD TO USE MY CELL PHONE. OTHER ISSUES TODATE THE REMOTE START WORKS ONLY WHEN IT WANTS TO AND AT TIMES THE CRUISE CONTROL AND ALL OTHER STEERING WHEEL CONTROLS WILL NOT WORK. THEN START WORKING WITH OUT ANY REASON. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214007January 7, 2008
ELECTRICAL SYSTEM
MY COMPLAINT CONCERNS MY 2008 ACADIA DELIVERED SEPT.2007. CURRENTLY WITH LESS THAN 5,900 MILES ON IT. IT IS NOW IN THE SHOP FOR FAILURE TO START FOR THE THIRD TIME. THE BATTERY IS SOMEHOW BEING DISCHANGED. OTHER THAN REPLACING THE ORIGINAL BATTERY, ON THE FIRST OCCURANCE, THE DEALER SERVICE CAN NOT SEEM TO TRACK DOWN THE SOURCE OF THE PROBLEM. THEY SAY THAT THE CHARGING SYSTEM CHECKS OUT OK. IT DOES SEEM TO START FINE FOR A WHILE, SEVERAL WEEKS, THEN ALL OF A SUDDEN IT WILL HAVE A DEAD BATTERY OVER NIGHT. NOTHING IS EVER LEFT ON. I CHECK THAT EACH TIME THE GARAGE DOOR IS CLOSED. THE HEADLIGHTS ALWAYS GO OUT IN ONE MINUTE, IF ON. WHILE DRIVING I DO NOTICE THE VOLTMETER ON NUMEROUS OCCASSIONS WELL STAY AT ABOUT +15 VOLT CHARGING RATE. I KNOW THAT IT SHOULD BE NO HIGHER THAN ABOUT +13.5 VOLTS, AND SOMETIMES IT DOES, BUT MOST TIMES, NOT. I AM CONCERNED ABOUT A POSSIBLE FIRE DANGER AND BEING STRANDED SOMWHERE. I AM AN AIRCRAFT A&P. MY TROUBLE SHOOTING THOUGHTS POINT TO A STARTER SHORTING. I COULD BE WRONG BUT I WOULD START THERE AND PROVE THAT NOT TO BE THE PROBLEM. EASIEST FIX FIRST, THE AIR FORCE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212682December 25, 2007
STRUCTURE
MY 2008 GMC ACADIA SLT2 MODEL HAS WATER LEAKING INTO THE PASSENGER CABIN. THE WATER LEAKS ARE COMING FROM THE SEAT BELT RETRACTION AREA ON THE PILLARS LEADING DOWN FROM THE ROOF AND ALSO ON THE PILLARS AT THE FRONT WINDSHIELD WHERE THE AIRBAGS ARE LOCATED. I ALSO HAVE WATER SOAKING THE FRONT DRIVER AND PASSENGER RUGS, IT APPEARS WATER IS RUNNING DOWN THE FIRE WALL FROM THE FRONT POSSIBLY DOWN THE PILLARS. THE ROOD HEADLINER IS GETTING WET AT EACH SPOT WHERE THE ROOF PILLARS MEET THE HEADLINER. I AM QUITE CONCERNED ABOUT WATER AFFECTING THE ELECTRONICS, FUSE BOX, AIRBAG DEPLOYMENT AND I AM CONCERNED ABOUT MOLD. I HAVE NOTICED THAT THE BRAKE PEDAL SQUEAKS WHEN I DEPRESS IT AND I ATTRIBUTE THIS TO THE WATER HITTING AREAS IT SHOULD NOT BE. I PURCHASED THIS CAR WITH 1,275 MILES ON IT AS A CERTIFIED PRE OWNED VEHICLE ON 12/12/07 AND I AM BRINGING IT BACK TO THE DEALER TOMORROW 12/26/07 TO SEE WHAT THEY PLAN ON DOING TO REMEDY SAME. I HAVE READ OF VARIOUS OTHER EXPERIENCES WITH WATER LEAKS AFFECTING THE FUSE BOX AND ELECTRONICS FOR OVERALL OPERATION OF THE VEHICLE. I FEEL UNSAFE. I'VE READ SOMETHING ABOUT A TSB # 07-08-57-002A BUT I DO NOT SEE IT LISTED ON YOUR SITE, I WILL LOOK FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212394December 20, 2007
SEAT BELTS:REAR/OTHER
THE SEAT BELT LATCHES IN THE SECOND ROW BENCH SEAT IN OUR 2008 GMC ACADIA PRESENT AN INJURY RISK. THEY ARE MADE OF METAL, EXTEND APPROXIMATELY THREE INCHES ABOVE THE SEAT, AND ARE IMMOVABLE. WHEN A PERSON TRIES TO "SLIDE" ACROSS THE SEAT THE LATCH CAN CAUSE INJURY. IT WOULD BE WORSE IT A PERSON SIT ON THE LATCH DIRECTLY. WE HAVE HAD TWO PEOPLE WITH PAIN AND BRUISES FROM CONTACT WITH THESE LATCHES. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10212262December 18, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHEN SOMEONE WEIGHING APPROXIMATELY 105 TO 110 POUNDS SITS IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATES. THE ILLUMINATION INDICATES THAT THE AIR BAG IS DEACTIVATED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND THEY STATED THAT NOTHING WAS WRONG. THE CURRENT MILEAGE IS 14,000 AND FAILURE MILEAGE WAS 6,000. UPDATED 01-29-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211267December 9, 2007
STRUCTURE:BODY:ROOF AND PILLARS, ELECTRICAL SYSTEM
SUNROOF LEAKS IN TO ELECTRIC SYSTEM, THANK GOD DRIVING ON SIDE STREET, BRAKES LOCKED UP AND WAS ABLE TO GET TO SIDE OF ROAD. DEALER WESTBORO GMC TRIED TO FIX LEAK X 4 BUT LEAK CONTINUES, BRAKE STABILITY PROBLEM,REMOTE START, MOLD, CAR PULLS TO RIGHT WHEN BRAKES APPLIED, JUST TO NAME A FEW OF THE ELECTRIC PROBLEMS CAUSED BY WATER RUNNING IN TO ELECTRIC SYSTEM. DEALER WASHED THERE HANDS OF IT. I NOW OWN A $40,000 LEMON . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia