GMC Acadia Complaints

5,595 consumer complaints on file.

#10537512August 27, 2013
POWER TRAIN
I BOUGHT THE 2008 ACADIA NEW IN JUNE 2008. IT JUST CAME OFF THE 5 YEAR 100,000 MILE POWERTRAIN WARRANTY (81K MILES) AND THE TRANSMISSION BEGAN TO SLIP. I HAVE READ NUMEROUS CASES WHERE THE DEFECTIVE PART IS THE WAVE PLATE. IT APPEARS COMMON IN 2007 AND 2008 ACADIA, BUICK ENCLAVE AND SATURN OUTLOOK. GM RECTIFIED THE PROBLEM BY USING NEW PARTS IN 2009 AND NEWER MODELS. GM SHOULD BE FORCED TO ISSUE A RECALL. IN THIS DAY AND AGE TRANSMISSIONS SHOULD NOT HAVE PROBLEMS AT THE LOW MILEAGE THAT HAS BEEN IDENTIFIED IN COUNTLESS NHTSA COMPLAINTS AND SOCIAL MEDIA FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537563August 27, 2013
POWER TRAIN, AIR BAGS, SUSPENSION
I HAVE HAD PROBLEMS WITH THIS CAR FOR THE LAST 5 YEARS. FIRST THE AIRBAG LIGHT CAME ON WHEN WE WERE GOING ON VACATION I TOOK IT TO THE DEALER AND WAS TOLD IT WAS FIXED BUT IT KEPT COMING ON AND OFF TOOK IT AGAIN AND SAME THING HAPPENED IT KEPT DOING THAT SO I TOOK IT TO THE DEALER AND THEY SAID THEY HAD TO REROUTE THE AIRBAG HARNESS TO FIX THE PROBLEM. AGAIN IT ONLY LASTED FOR A FEW WEEKS AND IT CAME BACK ON. BY THAT TIME THE CAR WAS OVER 60,000 MILES AND IT WAS PAST THE EXTENDED WARRANTY SO I'M STUCK WITH THAT PROBLEM. THE TRANSMISSION HAD TO BE REPAIRED A FEW MONTHS AGO AND IT NEEDS TO BE REPAIRED AGAIN BUT DON'T HAVE MONEY TO FIX IT AND GMC WON'T RECALL THE 2007 AND 2008 ACADIAS KNOWING THAT THE ACADIAS OF THOSE 2 YEARS WERE MADE WITH A FAULTY TRANSMISSION AND A LOT OF PEOPLE ARE HAVING PROBLEMS WITH THEM. THEY FIXED THE PROBLEM FOR THE 2009 AND LATER MODELS BUT WON'T DO ANYTHING ABOUT THE 2007 AND 2008 MODELS AND A LOT OF PEOPLE DON'T HAVE MONEY TO PAY FOR A VERY EXPENSIVE REPAIR THAT IS GM'S FAULT. MY ACADIA IS SITTING ON MY DRIVEWAY BECAUSE I DON'T HAVE MONEY TO FIX ITAND I'M STUCK USING A 16 YEAR OLD CAR THAT IS MORE RELIABLE THAT OUR NEW CAR. I HAVE HAD THE FOLLOWING PROBLEMS SINCE A FEW MONTHS AFTER I PURCHASED WHAT I THOUGHT IT WAS A GOOD AND RELIABLE FAMILY VEHICLE. AIR BAGS LIGHT ON AND NEVER GOT FIXED SUSPENSION REPAIRED ABOUT 3 YEARS AGO LIGHTING PROBLEMS A COUPLE OF TIMES AND NOW THERE IS A RECALL FOR THAT TRANSMISSION PROBLEMS FOR THE LAST 6 MONTHS THE CAR HAS ONLY 70,000 MILES AND IT SHOULD NOT BE HAVING ALL THIS ISSUES PLEASE LOOK IN TO THIS I KNOW THERE IS A LOT OF PEOPLE HAVING THE SAME PROBLEM AND GM WON'T DO ANYTHING TO FIX THE PROBLEM. THEY KNEW THEY HAD A PROBLEM WITH THE TRANSMISSION'S THE 2007 AND 2008 MODELS THAT'S WHY THEY FIXED THE PROBLEM FOR THE 2009 AND LATER MODELS. PLEASE DO SOMETHING ABOUT IT. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537217August 26, 2013
STEERING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536957August 23, 2013
POWER TRAIN
WE WERE DRIVING DOWN THE INTERSTATE AND MY CAR COMPLETELY SHUT DOWN...I HAD NO DRIVING POWER. I PULLED OVER TO THE SIDE OF THE INTERSTATE, PUT MY CAR IN PARK, STARTED IT AGAIN, WENT ABOUT 30FT AND IT SHUT DOWN AGAIN. IT WAS TOWED TO A GMC DEALER AND RECEIVED A PHONE CALL THAT I WOULD NEED A NEW TRANSMISSION. IT IS VERY FRUSTRATING BECAUSE I HAVE READ THAT MANY GMC ACADIA'S TRANSMISSIONS HAVE GONE OUT AND THEY ARE NOT DOING ANYTHING ABOUT IT. THERE SHOULD BE A RECALL ON THESE. THE SHOULD STAND BEHIND THEIR 100,000 MILE POWER TRAIN WARRANTY! I HAVE READ THAT THE 2007 AND 2008 MODELS HAVE THE DEFECTS AND THEY FIXED THE DEFECTS IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536672August 22, 2013
POWER TRAIN
WE WERE HEADING HOME FROM FT. DAVIS AND WHILE TRYING TO ACCELERATE THE ENGINE WOULD JUST REV AND IT DIDN'T SEEM LIKE THE GEARS WERE SHIFTING. WE WERE GOING AT LEAST 60 MPH AND TRYING TO ACCELERATE TO THE SPEED LIMIT. I HAD CONTACTED ONSTAR WHILE WE WERE DRIVING AND THE DIAGNOSTICS CONFIRMED THAT IS WAS THE TRANSMISSION/POWER TRAIN. WE EVENTUALLY ENDED UP IN PECOS, TX AT A GMC DEALERSHIP, WHO TOLD ME, AND ONSTAR, THAT THERE WAS NOTHING THEY COULD DO BECAUSE THEY WERE ALREADY CLOSING FOR THE DAY. WE GOT THERE BEFORE NOON AND THEY STILL DIDN'T WANT TO RUN TESTS OR ANYTHING, BUT THEY DID SAY I COULD LEAVE MY VEHICLE AND THEY COULD WORK ON IT COME MONDAY. WE HAD PUT TRANSMISSION FLUID IN TO SEE IF THAT WOULD HELP, BUT ONCE WE STARTED THE CAR WE NOTICED THAT THE CAR WOULD NOT REVERSE. NEEDLESS TO SAY MY TRANSMISSION NEEDS TO BE REBUILT...WE WERE ABLE TO GET MY CAR BACK HOME AND TWO REPAIR SHOPS BOTH CONFIRMED THAT. THE SECOND GUY EVEN SAID THAT HE'S HAD TO REBUILD/REPLACE AT LEAST 4 TRANSMISSIONS AND I HAD MISSED THE RECALL BY ONE YEAR. FUNNY THING IS I DON'T EVEN REMEMBER BEING NOTIFIED OF ANY TRANSMISSION RECALL, BUT I HAVE RECEIVED OTHERS. I HAVEN'T EVEN FOUND ANY ONLINE. OBVIOUSLY THIS IS AN ONGOING AND DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536832August 22, 2013
POWER TRAIN
I WAS DRIVING TO WORK AND NOTICED A SHUTTER WHILE ACCELERATING AND TOOK IT TO DEALERSHIP. THE TRANSMISSION FAILED AND THE DEALER SAID IT WAS A WAVE PLATE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536571August 21, 2013
POWER TRAIN
MY TRANSMISSION STARTED TO FAIL WHILE DRIVING AT A HIGH RATE OF SPEED ON THE HIGHWAY. THE VEHICLE WAS GETTING STUCK BETWEEN GEARS AS I WAS TRAVELING UP HILLS. TRANSMISSION FAILURE IS A VERY COMMON ISSUE WITH EARLY ACADIA'S (WITH LOW MILEAGE) AND A RECALL NEEDS TO BE ISSUED. I HAVE TAKEN IT TO THE DEALER WHO RECOMMENDS A COMPLETE TRANSMISSION REBUILD OR REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536589August 21, 2013
POWER TRAIN, STEERING, ENGINE
THE FIRST ISSUE WAS THE WATER PUMP, REPLACED IT AND 2 MONTHS LATER OUT WENT THE POWER STEERING PUMP. AT THAT TIME OF REPLACING THE POWER STEERING PUMP THE DEALERSHIP ALSO REPLACED THE RACK AND PINION AND TIMING CHAIN. NOW, IT'S THE TRANSMISSION. GOING ROUNDS WITH GM TO GET THEM TO TAKE CARE OF THE ISSUE IN ITS ENTIRETY. THIS VEHICLE DOESN'T EVEN HAVE 63K MILES ON IT! THIS VEHICLE IS DEFECTIVE IN EVERY WHICH WAY. I'M WORRIED ABOUT WHAT WILL GO OUT NEXT. I WAS LOOKING FOR SOMETHING RELIABLE AND SAFE AND THIS ACADIA HAS BEEN EVERYTHING BUT THAT. I HAVE SEVERAL FRIENDS THAT ARE ALSO EXPERIENCING THE SAME ISSUES. LET THE GAME BEGIN. I HAVE NEVER HAD A VEHICLE THAT I FEEL IS SO UNSAFE AND UNRELIABLE. I AM A HARD WORKING WOMAN WHO DROVE THE SAME CAR FOR 13 YEARS AND HAD NONE OF THE ISSUES THAT I AM HAVING WITH THIS ACADIA THAT I PAID TWICE AS MUCH FOR! SO, TO ANYONE WANTING TO PURCHASE AN ACADIA, DO RECONSIDER, EVEN AS DEPENDABLE AS YOU FEEL YOUR DEALERSHIP MAY BE...IT WILL BE A LEMON IN THE LONG RUN. BE PREPARED TO GET YOUR GLOVES ON IN THE RING WITH GMC AS I'M CURRENTLY DOING...AS I'M DRIVING A DEALERSHIP LOANER, FOR 2 DAYS NOW...GOOD LUCK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536600August 21, 2013
AIR BAGS
STARTED THE VEHICLE AND IMMEDIATELY THERE WAS AN AIR BAG MESSAGE WARNING MESSAGE ON THE DASH. THERE HAVE ALREADY BEEN MANY COMPLAINTS REGARDING AIR BAGS ON THE NHTSA WEBSITE WITH THE SAME OR SIMILAR ISSUES. HOPEFULLY YOU CAN ISSUE A RECALL TO FORCE GM TO MAKE IT RIGHT SINCE THEY WILL NOT TAKE RESPONSIBILITY. THERE IS ALSO IS AN ACTIVE RECALL ON 2007 MODELS SO I BELIEVE IT IS A KNOWN ISSUE AND THERE SHOULD BE A RECALL ON 2008 MODELS AS WELL. THIS BEING A SAFETY ISSUE THAT MANY ACADIA OWNERS ARE EXPERIENCING IT DEFINITELY SHOULD BE A RECALL. WATER ALSO LEAKS FROM THE ROOF. IT COMES IN CONTACT WITH ELECTRICAL SYSTEMS INCLUDING WIRING COMPONENTS FOR THE AIR BAG. I WONDER IF THAT HAS SOMETHING TO DO WITH THE AIRBAG WARNING MESSAGE. A LOT OF PEOPLE ALSO MENTIONED HOW THE POWER STEERING MAKES A LOUD WHINING NOISE. I HAVE THAT PROBLEM AS WELL. YOU CAN EVEN FEEL IT IN THE STEERING WHEEL BECAUSE THE NOISE IS SO LOUD IT CREATES A VIBRATION. I BELIEVE LIKE THERE IS A LACK OF RESPONSIBILITY ON GM'S PART FOR NOT CORRECTING KNOWN ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536608August 21, 2013
POWER TRAIN
TRANSMISSION WENT OUT WITHOUT ANY WARNING. I HAD MY 3 KIDS IN THE CAR WHILE GOING UP A STEEP HILL AMONGST OTHER TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536463August 21, 2013
POWER TRAIN, STEERING
* TRANSMISSION WAS SLIPPING AND REVVING UP BETWEEN GEARS. DELAYED RESPONSE AND CLUNKING SOUND WHEN IT IS IN REVERSE. "CHECK ENGINE LIGHT" ALSO CAME ON. BARELY DROVE THE CAR TO THE DEALERSHIP FOR REPAIRS. DEALERSHIP SERVICE ADVISOR SCHEDULED A TRANSMISSION REBUILD. AFTER DOING INTERNET SEARCH, I SAW COUNTLESS COMPLAINTS IN BLOGS, SNS, ETC. THERE ARE SO MANY PEOPLE HAVING THIS TRANSMISSION PROBLEM. NOT ACCEPTABLE. GMC HAS POWERTRAIN WARRANTY 5 YEAR /100K MILES. MY WARRANTY EXPIRES IN FOUR MONTHS AND GM SHOULD PROVIDE EXTENDED POWERTRAIN WARRANTY BEYOND 5 YEARS BASED UNRELIABLE TRANSMISSION DESIGN/QUALITY. * POWER STEERING PROBLEM. POWER STEERING IS MAKING MOANING UNDER LOW SPEED DRIVING (IN THE PARKING LOT, DRIVING AROUND SUBDIVISION, ETC.). NOISE IS COMING FROM THE INSIDE STEERING COLUMN AREA. ALSO STEERING IS VERY TIGHT AND HARD. COMPLAINED TO DEALERSHIP MULTIPLE TIMES. DEALERSHIP REPLACED THE SEAL TWICE, BUT THE PROBLEM IS STILL THERE. DEALERSHIP TOLD ME THAT GM DOES NOT HAVE A FIX FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536483August 21, 2013
STEERING
IN WET / RAINY CONDITIONS, POWER STEERING FAILS AS BELT GETS WET AND LOOSES ALL TRACTION. THIS HAS OCCURRED MULTIPLE TIMES AT VARYING SPEEDS AND HAS TWICE ALMOST RESULTED IN ACCIDENTS AS WE WERE NEGOTIATING TURNS. VARIOUS ONLINE AUTO FORUMS HIGHLIGHT THIS AS A RECURRING PROBLEM WITH THE GMC ACADIA. WHY HASN'T A RECALL BEEN ISSUED FOR THIS SAFETY ISSUE? DEALER STATES THERE IS NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536334August 20, 2013
UNKNOWN OR OTHER
TL-THE CONTACT OWNS A 2009 GMC ACADIA SLT. THE CONTACT STATED THAT WHILE IN REVERSE OR STOPPING ON A HILL AND TAKING HER FOOT OFF THE BRAKE, THE VEHICLE SLIGHTLY ROLLED BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536104August 19, 2013
STEERING
WHILE LEAVING A PARKING LOT - TRIED TO AVOID A POLE - WAS NOT ABLE TO TURN STEERING WHEEL - IT WAS AS THOUGH I HAD NO POWER STEERING - *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10535848August 17, 2013
POWER TRAIN
TRANSMISSION FAILED WITH DEFECTIVE SWASH PLATES. STUCK IN GEAR AND WOULD NOT GO INTO TO REVERSE. COMMON ISSUE WITH 2008 ACADIA AND NEEDS TO BE RECALLED. LUCKILY TRANSMISSION DID NOT STICK IN GEAR ON FREEWAY THAT COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535476August 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY AND CRASHED OFF THE SIDE OF A CLIFF. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS STILL IN PARK WHEN IT WAS TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10535138August 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE LAMP ILLUMINATED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 75,749. PDATED 09/23/13 *BF THE CONSUMER STATED THE FIRST INCIDENT OCCURRED ON 07/2/2013. AFTER ADDING A HALF QUART OF TRANSMISSION FLUID THE VEHICLE RAN NORMAL UNTIL 08/12/2013. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535172August 13, 2013
STEERING
VEHICLE HAS BEEN EXPERIENCING INTERMITTENT ISSUES WITH STEERING AT LOW SPEEDS. WHILE TRYING TO PARK, PULL INTO TRAFFIC OR MAKE LOW SPEED TURNS, THE STEERING WILL SEIZE. NO CURRENT RECALLS SO ISSUE REPORTED TO GMC ON 8/13/13 FOR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534827August 12, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE EXPERIENCING BAD TRANSMISSION PROBLEMS WHEN SHIFTING BETWEEN 3RD AND 5TH GEARS. AS ACCELERATING, THE VEHICLE BEGINS TO SHIFT, BUT BEGINS TO IDLE AND RPM'S RISE EXTREMELY HIGH. VEHICLE BEGINS TO SLOW DOWN AND FINALLY JERKS INTO THE NEXT GEAR CAUSING RAPID ACCELERATION. THIS ISSUE ALMOST CAUSED ME TO RUN INTO A CAR IN FRONT OF ME AFTER PULLING OFF FROM A STOPLIGHT. IT IS EXTREMELY SCARY TO CONTINUE TO DRIVE THE CAR, BUT WITH THIS BEING MY ONLY VEHICLE AND I MUST WORK, I AM FORCED TO DRIVE DAILY. WARRANTY JUST EXPIRED 5 MONTHS AGO IN MARCH AND I CANNOT AFFORD TO FIX THE PROBLEM (MARCH 24, 2013, 5 YEAR/100,000 MI. POWERTRAIN). VEHICLE WAS PURCHASED MARCH 24, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534983August 12, 2013
EXTERIOR LIGHTING
DAY TIME RUNNING LIGHTS BURN OUT ON GMC ACADIA. LIGHT GETS SO HOT, THEY MELTED AND BURNED THE HEADLIGHT ASSEMBLY. THIS IS A POSSIBLE FIRE HAZARD. I HAVE HAD THE LAMPS REPLACED 4 TIMES BY THE DEALERSHIP, BETWEEN BOTH HEADLIGHTS ASSEMBLIES. LESS THEN 60,000 MILES, THE HEADLIGHT ASSEMBLY WAS SO BADLY BURNT AND BRIDLE, IT FELL APART IN THE TECHNICIANS HAND AND IT WOULD NOT HOLD A LAMP ANYMORE. THE WHOLE ENTIRE HEADLIGHT ASSEMBLY NEEDS REPLACED. THE PROBLEM IS CAUSED BY HEAT FROM THE HALOGEN LAMPS. AN EASY FIX COULD BE REPLACING THE HALOGEN LAMPS WITH LEDS. THESE ARE DAY TIME LAMPS ONLY AND ARE ON ALL THE TIME. THIS IS A VERY POOR DESIGN AND CRAFTSMANSHIP BY GMC AND A SAFETY ISSUE THEY ARE NOT WILLING TO CORRECT. I HAVE TRIED ADDRESSING THE ISSUE DIRECTLY WITH GMC WITH NO LUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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