GMC Acadia Complaints

5,595 consumer complaints on file.

#10595401June 1, 2014
UNKNOWN OR OTHER
ENGINE LIGHT CAME ON NOW IT WONT GO OFF. WE WERE NOT SPEEDING AT THE TIME WE WERE ONLY GOING 5MPH SO WE SHUT CAR OFF WAITED AND TURNED BACK ON ENGINE LIGHT CAME BACK ON AND IS NOT GOING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595247May 31, 2014
STEERING
ACADIA HAS BECOME INCREASINGLY DIFFICULT TO TURN BOTH LEFT AND RIGHT. MY WIFE CAN'T DRIVE THE CAR ANYMORE BECAUSE SHE CAN'T TURN THE STEERING WHEEL ENOUGH SO THAT SHE CAN PARK AT WORK. REALLY DANGEROUS AND SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595217May 30, 2014
ENGINE AND ENGINE COOLING
AIR CONDITION NOT WORKING, LIGHT ON CONTROL BLINKS 3 TIMES AND GOES OUT. COULD BE EVAPORATER COOR. KNOWN PROBLEM WITH THIS MODEL. WHY IS THIS NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594730May 29, 2014
STRUCTURE
WAS RAINING HARD AND COMING HOME WHEN THE REAR OVERHEAD LIGHT STARTED LEAKING WATER OUT AND INTO THE INTERIOR OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594728May 29, 2014
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WAS DRIVING AND TIRE PRESSURE SENSOR WARNING CAME ON AND WAS SHOWING I WAS LOSING PRESSURE SO SLOWED DOWN IN TIME WHERE THE TIRE WAS COMPLETELY FLAT. VALVE STEM WAS CRACKED AND BROKE OFF. TOOK IN TO GET FIXED AND HE FOUND THAT TWO OTHERS WERE CRACKED SO THEY COULD GO BAD AS WELL. LUCKILY WAS NOT ON HIGHWAY WHEN TIRE DEFLATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594729May 29, 2014
POWER TRAIN
TRANSMISSION WAS ACTING UP TWO MONTHS AGO SO TOOK TO GM TO GET FIXED. THEY PUT NEW COMPUTER IN AND STATED PROBLEM WAS FIXED. CAR WAS FINE BUT NOW SHAKES VERY BADLY WHEN ACCELERATION FROM 20-40 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594739May 29, 2014
STEERING
WHILE TURNING AT AN INTERSECTION AT A RELATIVELY SLOW SPEED, THE POWER STEERING FAILED MOMENTARILY (APPROXIMATELY 3 SECONDS) MAKING IT IMPOSSIBLE TO SMOOTHLY CORRECT THE TURN. FORTUNATELY, POWER STEERING RESUMED AND I WAS ABLE TO CONTROL THE CAR WITHOUT AN ACCIDENT. THIS HAPPENED AGAIN ON THE SAME DAY WHILE TURNING INTO A DRIVEWAY. I PROMPTLY RETURNED THE CAR TO OUR GMC SERVICE DEPARTMENT WHERE A POWER STEERING FLUID LEAK WAS DISCOVERED IN THE POWER STEERING GEARBOX. THIS IS A VERY SERIOUS SAFETY ISSUE. GIVEN YOUR HISTORY OF THE SAME PROBLEM, IT IS NOT UNDERSTOOD WHY THIS IS NOT A SAFETY RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594864May 29, 2014
STRUCTURE, ELECTRICAL SYSTEM
WATER SLOSHING UNDER THE GLOVE BOX, AND GETTING ON PASSENGER'S SHOES. PULLED PLASTIC HOUSING AROUND BLOWER MOTOR TO FIND IT COMPLETELY FILLED WITH WATER (SAME AS DESCRIBED AT THIS YOUTUBE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI). TURNS OUT THE SUNROOF DRAIN IS CLOGGED AND THE INTERIOR IS FILLING WITH WATER (LIKE IN THIS YOUTUBE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=MXZYGDLLN-U). THE BATTERY COMPARTMENT IS FULL OF WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594560May 28, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE BEGAN TO SHAKE AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A BURNING ODOR PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT ALL THE IGNITION COILS, ENGINE COMPUTER, SPARK PLUGS AND GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 124,816.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10594573May 28, 2014
STEERING
WHILE DRIVING I LOSE POWER STEERING, WHETHER IT'S 10 MILES PER HOUR OR 50 MILES PER HOUR. DIFFICULT TO TURN WHILE DRIVING. IT SEEMS TO HAVE GOTTEN WORSE OVER THE LAST FEW MONTHS AND THE POWER STEERING MAKES A NOISE WHILE MOVING THE STEERING WHEEL. UPON RECOVERY OF THE POWER STEERING, I NEARLY LOSE CONTROL FROM OVERCOMPENSATION FOR TRYING TO TURN THE WHEEL WITH ALL MY STRENGTH. EXTREMELY DANGEROUS AND UNPREDICTABLE. THERE ARE TOO MANY COMPLAINTS WITH GMC AND THE NHTSA TO CONTINUE WITHOUT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594648May 28, 2014
AIR BAGS, ELECTRICAL SYSTEM, SEATS, VEHICLE SPEED CONTROL
1. ACCELERATOR PEDAL STUCK TO FLOOR AT 60MPH AND CONTINUED TO PICK UP SPEED UNTIL DRIVER THREW CAR TO NEUTRAL AS BRAKES WOULD NOT ENGAGE 2. AIR BAG SYSTEM HAS NOT BEEN FUNCTIONAL 3. TPMS IS INOPERABLE LIGHT ALWAYS ON 4. SEATS ARE COMPOSED OF POLYURETHANE MOLDED FOAM CAUSING AN ARRAY OF HEALTH ISSUES FOR MYSELF AND 2 CHILDREN AS CAR GETS EXTREMELY HOT 5. BRAKES ENGAGE DURING HIGH SPEEDS RANDOMLY CAUSING CAR TO SLIDE 6. HEAVY METALS/AIR PLANE PARTS FOUND IN MANY PLACES OF CAR 7. FUMES INSIDE CONSTANTLY IMPROPERLY ROUTED FUEL/EMISSION SYSTEM? 8. TRANSMITTERS, IGNITION WILL NOT TURN OVER UNLESS FM TRANSMITTER IN KEY IS ATTACHED, SHOULD NOT BE A HYBRID OR GRID OPERATED VEHICLE. SPRAY FOAM AND WELDED METAL COMPOSED MUCH OF VEHICLE. MEDICAL WHITE PACKING IN MUCH OF GAPS WITH A CONTAMINATED SMELL 9. LOTS OF MONEY TRYING TO REPAIR DAMAGE, OWNER FILED BANKRUPTCY LOTS OF MEDICAL BILLS. DEALERS AND MANUFACTURER DO NOTHING, I HAVE WROTE LETTERS AND MANY PHONE CALLS. 10. MICROWAVE EFFECT ON ANYONE IN CAR ALONG WITH MAGNETIC PULLS. I MYSELF HAVE HAD THIS CAR SINCE FEB 2011. I HAVE LOST SOME NERVE FUNCTION ON LEFT SIDE OF MY BODY LEAVING ME WITH MULTIPLE SCARS FOR LIFE DOWN LEFT SIDE OF BODY AND CENTER FOREHEAD RESEMBLING RADIATION BURNS BUT I NEVER UNDERWENT RADIATION. I LOST MY HAIR IN 2012 ALONG WITH JOINT DAMAGES. PLEASE DO SOMETHING, I AM NOT AN EXPERIMENT AND NEVER AGREED TO BE ONE! *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10594172May 27, 2014
FUEL SYSTEM, GASOLINE
BEGINNING ABOUT 4 MONTHS AFTER I BOUGHT THE VEHICLE, THE FUEL GAUGE BEGAN TO MALFUNCTION. THE GAUGE FLUCTUATES FROM HALF FULL TO EMPTY. MANY TIMES THE GAUGE SHOWS 1/4 TO EMPTY BUT THE TANK IS EMPTY. I HAVE RUN OUT OF GAS NUMEROUS TIMES (AT LEAST 10 TIMES) OVER THE LAST 2 YEARS BECAUSE THE GAUGE SHOWS I HAVE GAS AND THE TANK IS EMPTY. TOOK IT TO THE DEALER ON NUMEROUS OCCASIONS AND THE DEALER SAID THEY CHECKED IT BUT FOUND NO PROBLEM. THIS IS A DANGEROUS SITUATION WHEN TRAVELING ON THE FREEWAY AT HIGH SPEED AND I LOSE ALL POWER STEERING AND BRAKES. I NOW HAVE TO FILL UP THE TANK WHEN THE GAUGE READS HALF EMPTY TO AVOID RUNNING OUT OF GAS. THE GAUGE IS COMPLETELY UNRELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594221May 27, 2014
POWER TRAIN
MOST RECENT INCIDENT WAS 5-25-2014- TRANSMISSION WAVE PLATE BROKE. I HAVE LEARNED THAT THESE PLATES WERE NOT STRESS RELIEVED ON THE 2008S. 02-2014 WATER PUMP CRACKED AND HAD TO BE REPLACED, THIS CAUSED A TOTAL SYSTEM FAILURE WHILE DRIVING. VEHICLE HAS BEEN TOWED AT LEAST 3 TIMES. VEHICLE CURRENTLY IN SHOP, ALL REPAIR PAPERWORK IS IN THE VEHICLE. I DON'T REMEMBER THE SPECIFICS OF THE FIRST TIME, IT WAS DAYS AFTER I GOT THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594305May 27, 2014
STEERING
THIS IS AN INTERMITTENT PROBLEM WHERE THE POWER STEERING GOES OUT WHILE THE ENGINE IS AT LOW RPM. TYPICALLY AT LOWER SPEEDS, BUT MAKES IT UNSAFE TO STEER WHEN IT HAPPENS. HOWEVER, IF YOU ARE EXITING A FREEWAY WITH GAS OFF AND ENGINE IDLING IT IS DIFFICULT TO STEER WHEN/IF IT HAPPENS. THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND SAW THAT THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS. I HOPE THEY GM RECOGNIZES THIS AND TURNS INTO A RECALL AS THIS CAR HAS HAD MANY SAFETY RELATED ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594316May 27, 2014
STEERING
WHILE TRAVELING AT A LOW SPEED WENT TO PULL INTO A PARKING SPOT AND THE POWER STEERING CUTS OUT AND THEN CUTS BACK IN. ADDED POWER STEERING FLUID GOT BETTER FOR ABOUT A WEEK AND THEN GOT WORSE. HAS BEEN HAPPENING MORE FREQUENTLY MOSTLY AT LOW SPEED AND IN TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593926May 25, 2014
STEERING
STEERING WOULD INTERMITTENTLY LOCK UP OR BE VERY DIFFICULT TO TURN AT LOW RPMS. THIS PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE IN THE LAST YEAR AND HAS NEARLY CAUSED SEVERAL ACCIDENTS. UPON RESEARCHING A FIX TO THE PROBLEM I HAVE FOUND MULTIPLE COMPLAINTS ONLINE ON ALL GM ACADIA, TRAVERSE, ENCLAVE AND OUTLOOK VEHICLES. GM HAS A COUPLE OF TSB COVERING THIS ISSUE. THIS IS A VERY SERIOUS SAFETY ISSUE THAT GM HAS KNOWN ABOUT AND DONE NOTHING OTHER THEN TO CHARGE YOUR $1500+ TO FIX A KNOWN STEERING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593824May 24, 2014
SEAT BELTS
DRIVER SIDE TENSIONER ASSEMBLY, PART NUMBER 19300368, BROKE FROM MAIN WIRE MESHING HARNESS, EXPOSING THE RETRACTOR BELT ANCHOR PLATE TO BE FREE AND LOSE. THE END BRACKET OF THIS 3 POINT SEAT BELT IS NOT PROPERLY SECURED TO THE MAIN DRIVER SEAT BECAUSE OF PART NUMBER 19300368 BRAKING APART. SEAT BELT IS NOW A 2 POINT HARNESS WITH THE SEAT BELT TONGUE CLIPPING ON THE BUCKLE ON MY RIGHT HIP AREA AND THE PILLAR LOOP OR SEAT BELT ADJUSTER AS THE OTHER HARD POINT, LOCATED ABOVE THE LEFT SHOULDER AREA. OTHER SEAT BELT ISSUE IS LOCATED IN THE SECOND ROW SEAT, PASSENGER SIDE. PART NUMBER IS 19257112 BELT KIT, LEFT SIDE AREA OF THE SEAT WHICH IS NEAR THE LEFT HIP AREA. THE PLASTIC COMPONENT WHICH COVERS THE BUCKLE PREVENTS THE TONGUE, CONNECTED TO THE MAIN HARNESS, FROM RELEASING WHEN PUSHING THE QUICK RELEASE RED COLOR BUTTON. HAD TO BRAKE THE PLASTIC COVER FROM THE BUCKLE IN ORDER TO RELEASE THE TONGUE FREELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593574May 23, 2014
SEAT BELTS
GENERAL MOTORS HAS ANNOUNCED A SAFETY RECALL FOR THIS VEHICLE. THE NUMBER FOR THIS CAMPAIGN IS 14187. GM CONSIDERS THIS DEFECT SERIOUS ENOUGH TO ISSUE A "STOP SELL" FOR THE AFFECTED VEHICLES. NHTSA REGULATIONS PROVIDE THE MANUFACTURER A "REASONABLE" PERIOD OF TIME TO NOTIFY OWNERS. DEFINE REASONABLE! IN 21 MAY 2014 GM REFUSED TO PROVIDE ME ANY INFORMATION WITH RESPECT TO RESOLUTION. ON 22 MAY 2014 THE DEALERS HAD NOT BEEN INFORMED OF WHAT ACTIONS WOULD BE REQUIRED. IN THIS DAY AND AGE, FOR A DEFECT SERIOUS ENOUGH TO RESULT IN A STOP SELL ORDER, THERE IS NO EXCUSE FOR THIS LEVEL OF DELAY. IF MY SON IS KILLED OR INJURED AS A RESULT OF INACTION BY GM OR NHTSA, THE CONSEQUENCES WILL NOT BE PLEASANT. ALSO BE ADVISED I HAVE YET TO RECEIVE NOTIFICATION OF GM RECALL NUMBER 14007 ANNOUNCED ON 05 MAY 2014. I DEMAND MORE TIMELY ACTION FROM NHTSA AND GM WITH RESPECT TO RECALL NUMBER 14187. CONDUCT YOURSELVES ACCORDINGLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593606May 23, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
OVER THE PAST MONTH AND A HALF I HAVE BEEN NOTICING THAT WHEN I ATTEMPT TO PUSH THE GAS TO MAKE MY CAR GO FASTER THAT IT DOESN'T ACCELERATE. IT IS USUALLY WHEN MY VEHICLE IS ALREADY IN MOTION AND I ATTEMPT TO GO FASTER. I CAN HEAR IT MAKING A NOISE LIKE IT'S TRYING TO GO FASTER BUT THERE IS DEFINITELY A DELAY BEFORE THE VEHICLE ACTUALLY STARTS TO GO FASTER. USUALLY I AM ON A NORMAL STREETS GOING ANYWHERE FROM 35-55 MPH (DEPENDING ON THE STREET AND POST SPEED LIMIT), SO IT'S NOT ALWAYS A HUGE DEAL WHEN IT HAPPENS. I DO A LOT OF HIGHWAY DRIVING AND THIS IS WHERE MY CONCERN COMES INTO PLAY. A FEW WEEKS AGO I WAS MERGING ONTO 696. THERE WAS MORE THEN ENOUGH ROOM IN THE FIRST LANE FOR ME TO SAFELY MERGE INTO TRAFFIC, HOWEVER, WHEN ATTEMPTING TO ACCELERATE MY VEHICLE IT WOULD NOT GO ABOVE 35MPH FOR A GOOD 30 SECONDS AND A CAR THAT WAS IN THE RIGHT LANE PROBABLY GOING AT LEAST 70MPH ALMOST REAR ENDED ME. THERE WAS ANOTHER INSTANCE WHEN I WAS MERGING ONTO THE VANDYKE EXPRESSWAY WHERE THE POSTED SPEED IS 70MPH AND THE EXACT SAME THING HAPPENED. TRYING TO MERGE INTO TRAFFIC WITH A POST SPEED OF 70MPH AND MY VEHICLE NOT GOING ABOVE 35MPH IS NOT SAFE. MY VEHICLE WAS RECENTLY IN THE SHOP BECAUSE MY AIR COMPRESSOR LITERALLY MELTED AND STARTED SMOKING AS I WAS DRIVING MY CAR. WHEN IT WAS IN THE SHOP THIS PROBLEM WAS MENTIONED TO THEM AND WE WERE TOLD "THE PROBLEM WOULD BE LIKE FINDING A NEEDLE IN A HAYSTACK" THE AIR COMPRESSOR WAS FIXED ALONG WITH THE CURRENT AIR BAG RECALL, HOWEVER, THIS ACCELERATION ISSUE WAS NOT ADDRESSED WHATSOEVER. TO ME THIS IS THE MOST PRESSING ISSUE AND SHOULD HAVE TAKEN PRIORITY. I SHOULD BE ABLE TO KNOW THAT WHEN I AM MERGING ONTO A HIGHWAY WITH FAST MOVING TRAFFIC THAT MY CAR IS GOING TO ACCELERATE AND NOT POTENTIALLY CAUSE A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593637May 23, 2014
FUEL SYSTEM, GASOLINE
I WAS DRIVING TO GO MEET MY HUSBAND FOR LUNCH WHEN ALL OF A SUDDEN MY VEHICLE STARTED TO JERK AND TURNED OFF. I TURNED OUT OF TRAFFIC ONTO THE FIRST SIDE STREET I FOUND. ONSTAR FOUND MY LOCATION AND SENT A TOW TRUCK. DESPITE MY VEHICLE READING I HAD 1/4 TANK OF AS, I HAD ACTUALLY RAN OUT OF GAS. I HAVE NEVER RAN OUT OF GAS IN A VEHICLE. SEVERAL OTHER TIMES MY GAS HAND WOULD READ INACCURATELY. FOR INSTANCE, MY HAND MIGHT SHOW 1/2 TANK OF GAS, BUT ALL OF A SUDDEN IT WOULD JUMP TO 3/4 TANK OF GAS. DESPITE HAVING MY VEHICLE REPAIRED 4 DIFFERENT TIMES FOR THE FUEL ISSUE, THE DEALERSHIP SAYS THAT MINE IS NOT BEING RECALLED. I DECIDED TO ADD MY ISSUE WITH THE VEHICLE BECAUSE I BELIEVE, LIKE SOME OF THE OTHER COMPLAINANTS, THAT GM IS STILL HIDING WHAT IS TRULY WRONG WITH THESE VEHICLES. THIS WHOLE SITUATION IS SAD BECAUSE I USE THIS VEHICLE TO DRIVE MY CHILDREN TO SCHOOL. I THINK GM IS STILL NOT DOING THE RIGHT THING BY THEIR CUSTOMERS. I HAVE OTHER ELECTRICAL ISSUES WITH THIS VEHICLE. FOR INSTANCE, JUST LAST WEEK MY NAVIGATION SYSTEM WOULDN'T COME ON. AFTER PULLING OVER AND TURNING THE VEHICLE OFF AND THEN BACK ON AGAIN, IT STARTED WORKING AGAIN. I 'VE HAD THIS HAPPEN ALSO WHEN TRYING TO USE MY TRUNK AND BLUETOOTH. I ALSO HAVE AN ISSUE WITH THE FACT THAT GM THOUGHT THE PROBLEM WAS SO SIGNIFICANT THAT THEY ISSUED A STOP DELIVERY ON THE 2014 ACADIA DUE TO THE FUEL ISSUE AND OTHER PROBLEMS INCLUDING THE SEATBELT, BUT THEY DO NOT THINK IT IS SIGNIFICANT ENOUGH OF A PROBLEM FOR PEOPLE WHO ALREADY OWN A 2014 ACADIA TO STOP DRIVING IT. I THINK GM NEEDS TO THINK ABOUT THE SAFETY OF ITS CUSTOMERS AND FAMILIES AND BE TRUTHFUL ABOUT THE RECALLS AND WHAT IS REALLY WRONG WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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