GMC Acadia Complaints

5,595 consumer complaints on file.

#11341014July 22, 2020
UNKNOWN OR OTHER
I HAVE HAD FADING ON THE PLASTIC AROUND THE WHEEL WELL, THE HEAT WILL CHANGE TO COOL AIR WHILE DRIVING WITHOUT ANYONE CHANGING IT. THE A/C WILL GO FULL BLAST ON IT'S OWN AND THEN ALL OF A SUDDEN CHANGE THE FAN SPEED WITHOUT ANYONE TOUCHING IT. THE DEALER HAS TOLD ME IT WILL ADJUST ITSELF BY 10 DEGREES, NEVER HEARD ANYTHING LIKE THIS BEFORE. THE FADING PART THEY JUST PAINTED OVER IT AND THAT WAS THE FIX. THERE ARE LINES IN IT NOW AND THEY DID NOT PAINT THE ENTIRE PIECE SO IT DOES NOT LOOK RIGHT. THIS CAR IS PARKED INSIDE WHEN HOME, THIS SHOULD NOT HAPPEN. I HAVE HAD THIS CAR IN THE SHOP WAY TOO MUCH SINCE I BOUGHT IT WITH DENTS HAPPENING ON PARTS ALL OVER. I DRIVE TO WORK AND BACK MOSTLY. 2 DENTS HAVE HAPPENED IN THE DEALER LOT WHEN THEY HAD IT OUTSIDE WAITING ON REPAIRS. WOULD NOT BUY IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340842July 22, 2020
ELECTRICAL SYSTEM
1. THE BATTERY TOTALLY DIES AFTER SITTING FOR 3 DAYS. 2. SOMETIMES A WARNING MESSAGE APPEARS "SHIFT INTO PARK" WHEN THE SHIFTING HANDLE IS IN PARK AND SOMETIMES PREVENTS TURNING THE ENGINE OFF. SOMETIMES AFTER TRYING SEVERAL TIMES IT STOPS THE ENGINE BUT DASH LIGHTS REMAIN ON. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND THEY DO NOT HAVE A DEFINATIVE SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340594July 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT AT START-UP, THE ENGINE MISFIRE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. A SECONDARY INDEPENDENT MECHANIC CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340630July 21, 2020
ELECTRICAL SYSTEM
WATER IS GETTING INTO THE REAR DOORS AND IT ENTERING THE WIRING HARNESS LOCATED ON BOTH DOORS SHORTING OUT THE RADIO, THE AMP AND THE TURN SIGNALS. THIS IS VERY DANGEROUS AND ACCORDING TO THE FORUMS ONLINE IT IS A REGULAR OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340633July 21, 2020
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AT ED BOZARTH CHEVROLET #1 BUICK GMC CADILLAC (3731 SW TOPEKA BLVD, TOPEKA, KS 66609) IN 2016. THE CONTACT STATED THAT RECENTLY THE BOLT THAT CONNECTED THE TRUNK SHOCK TO THE LIFTGATE FRACTURED AND DETACHED UPON OPENING THE LIFTGATE. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER TO RETRIEVE A REPLACEMENT BOLT. THE CONTACT WAS INFORMED THAT THE PART WOULD TAKE A FEW DAYS TO ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340344July 20, 2020
UNKNOWN OR OTHER
CAR WON'T TURN OFF. THE DASH WARNING SAYS SHIFT TO PARK WHEN THE CAR IS ALREADY IN PARK. YOU HAVE TO SHIFT BACK TO DRIVE SEVERAL TIME FOR THE PARK TO ENGAGE AND THEN SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340425July 20, 2020
POWER TRAIN
WITH VEHICLE STATIONARY, I ATTEMPTED TO PLACE THE TRANSMISSION IN "PARK" AND TURN OFF THE VEHICLE. THE DASHBOARD INFORMATION SCREEN DISPLAYED THE MESSAGE "SHIFT TO PARK" AND WOULD NOT ALLOW THE VEHICLE TO FULLY SHUT DOWN (HEADLIGHTS REMAINED ON) EVEN THOUGH THE SHIFT KNOB WAS IN "PARK" AS WELL AS "P" DISPLAYED ON THE DASHBOARD SCREEN. THE ELECTRONIC EMERGENCY BRAKE WAS INOPERABLE AND THE VEHICLE SEEMED TO BE AT RISK OF ROLLING AWAY. THIS LEFT ME STRANDED WITH THE VEHICLE AND UNABLE TO REMOVE MYSELF FROM IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340174July 18, 2020
SEAT BELTS
DRIVES SIDE SEATBELT BASE RELEASE LATCH. SEATBELT WILL NO LONGER LATCH. SEAT BELT WAS NOT PULLED, OCCURRED WHILE CAR WAS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339988July 17, 2020
UNKNOWN OR OTHER
THE LIFTGATE UNEXPECTEDLY FALLS. WHEN IT OPENS, IT OPENS ALL THE WAY, THEN IT WILL UNEXPECTEDLY FALL AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339872July 17, 2020
SEAT BELTS
I HAD A DRIVER SEATBELT MALFUNCTION RIGHT AFTER I PURCHASED THE VEHICLE. I NOW HAVE A SECOND ROW, DRIVERS SIDE SEAT BELT MALFUNCTION. THEY HAVE NOT BEEN ABLE TO REPAIR OR REPLACE THE SEATBELT FOR OVER A YEAR. I WAS TOLD AT THE DEALERSHIP THAT THEY WERE REDESIGNING THE SEAT BELT. THEY WOULD CALL ME WHEN IT WAS AVAIL, AND ALSO THAT IT IS NOT UNDER WARRANTY. STILL NO SEATBELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339875July 17, 2020
AIR BAGS
THE SERVICE AIR BAGS SOON LIGHT HAD COME ON IS THERE A RECALL ON SERVICING AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339903July 17, 2020
STEERING
STARTED TO DRIVE TRUCK, TURNED OUT OF DRIVEWAY IN RESIDENTIAL NEIGHBORHOOD, MAX SPEED IS 45 MPH AND WAS ABLE TO DRIVE AND THEN THE STEERING WHEEL LOCKED UP 2 MILES DOWN THE CITY STREET. COULDN'T TURN LEFT OR RIGHT AND ALMOST CRASHED INTO A T INTERSECTION POWER STEERING FLUID WAS AT MAX AND NO ENGINE LIGHT OR STATUS WAS LIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339657July 16, 2020
ELECTRICAL SYSTEM
WHEN YOU SHIFT INTO PARK, THE CHIMES START GOING OFF AND THE DASHBOARD MESSAGE SAYS 'SHIFT INTO PARK'. I HAVE TO WIGGLE THE SHIFT UNTIL IT SHUTS OFF. SOMETIMES IT TAKES A LOT MORE WIGGLING THAN OTHERS. THIS HAPPENS ABOUT 90% OF THE TIME. THIS HAS HAPPENED SINCE WE PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339673July 16, 2020
UNKNOWN OR OTHER
AIR CONDITIONING ISSUE: WITHIN THE FIRST 5,000 MILES, THE REAR AIR CONDITIONING BLOWER BEGAN TO MAKE UNUSUAL SQUEAKING / VIBRATING NOISES. THIS CONTINUED INTERMITTENTLY FOR THE UNTIL ULTIMATELY THE ENTIRE CAR AIR CONDITIONING SYSTEM FAILED AT 45,000 MILES. THE ISSUE WAS BROUGHT TO THE ATTENTION OF THE CERTIFIED GMC CERTIFIED SERVICE CENTER AT 11 MONTHS OF OWNERSHIP/10,000 MILES AND 27 MONTHS OF OWNERSHIP/29,000 MILES; THEY WERE UNABLE TO REPLICATE THE ISSUE. AT THE 27 MONTH VISIT THE GMC CERTIFIED SERVICE CENTER (CENTRAL BUICK GMC OF NORWOOD) ASSERTED THIS WOULD BE COVERED IF THE PART SUBSEQUENTLY FAILED. UPON FAILURE, THAT SERVICE CENTER REFUSED TO HONOR THAT COMMITMENT. PER GM SERVICE BULLETIN 16-NA-046, THE BLOWER MOTOR MAY EMIT BRUSH DUST THAT CONTAINS SOME COPPER PARTICLES. THESE PARTICLES COULD LEAD TO ACCELERATED CORROSION TO THE AUXILIARY EVAPORATOR AND A SMALL REFRIGERANT LEAK, WHICH ULTIMATELY LEADS TO FAILURE OF THE AIR CONDITIONING SYSTEM. HOWEVER, THE GMC CERTIFIED SERVICE CENTER ASSERTED THAT THE FAILURE OF THE SYSTEM RELATED SOLELY TO THE FAILURE OF THE REAR AUXILIARY UNIT AND ENTIRELY UNRELATED TO ANY ISSUES FROM THAT MAY HAVE EXISTED WITHIN THE BLOWER IN CONTRADICTION TO THE SERVICE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339505July 15, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS WERE MELTED AND INOPERABLE. THE VEHICLE WAS TAKEN TO STARLING CHEVROLET BUICK GMC (1001 E IRLO BRONSON MEMORIAL HWY, ST CLOUD, FL 34769) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE HEADLIGHTS WERE PREVIOUSLY REPAIRED UNDER WARRANTY. THE CONTACT STATED THAT HE WAS INFORMED ON THE FIRST VISIT THAT A BRACKET NEEDED TO BE INSTALLED TO PREVENT FUTURE DAMAGES TO THE HEADLIGHTS. THE BRACKET WAS INSTALLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339516July 15, 2020
SEAT BELTS, UNKNOWN OR OTHER
SQUEAKING NOISE FROM THE FRONT END DRIVER SIDE JUST APPEARED WHILE DRIVING. DRIVER SEATBELT WILL NOT LATCH ON THE FIRST COUPLE OF TRIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339369July 14, 2020
POWER TRAIN
GEAR SHIFTER MOVES TO PARK POSITION BUT INDICATORS AND ENGINE OFF SWITCH WILL NOT SWITCH TO PARK STATE WITHOUT JIGGLING SHIFTER HANDLE TIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338982July 13, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. WILKINS BUICK-GMC 6913 RITCHIE HWY, GLEN BURNIE, MD 21061, 410 999-1419, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338765July 11, 2020
ENGINE
WHILE SLOWING DOWN TO MAKE A LEFT TURN, MY ENGINE TURNED OFF AND WOULD NOT RESTART. UP UNTIL THAT POINT THE ENGINE WAS RUNNING FINE. I WAS FORTUNATE THAT I WAS ON A SECONDARY ROAD MAKING A LEFT TURN AT A SLOW SPEED WHEN THE ENGINE STOPPED. HOWEVER, HAD THIS HAPPENED 10 MINUTES EARLIER I WOULD HAVE BEEN ATOP A VERY HIGH BRIDGE AND WOULD HAVE BEEN TRAVELING AT ABOUT 65 MILES PER HOUR WHICH IS THE POSTED SPEED FOR I-295. HAD THE ENGINE STOPPED RUNNING ON THIS BRIDGE I HAVE NO DOUBT THAT THERE WOULD HAVE BEEN SERIOUS CONSEQUENCES. MY VEHICLE COULD HAVE GONE OVER THE RAILING AND PLUNGED 300+ FEET DOWN INTO THE RIVER. OR POSSIBLY OTHER VEHICLE TRAFFIC COULD HAVE CRASHED INTO ME CAUSING UNTOLD DAMAGE AND INJURY OR POSSIBLY SOMEONE'S DEATH. FORTUNATELY I WAS IN A SAFER AREA WHEN THE VEHICLE STOPPED RUNNING. I HAD MY VEHICLE TOWED AND THE ENGINE CONTROL MODULE REPAIRED AT MY DEALER. MY COMPLAINT IS THAT THIS SHOULD NOT BE HAPPENING. ENGINES SHOULD NOT SIMPLY TURN OFF AND STOP RUNNING BECAUSE OF SOME ELECTRONIC CONTROL PART. THIS IS A HAZARDOUS SITUATION AND I'M SURE THAT OTHER PEOPLE ARE PROBABLY EXPERIENCING SIMILAR SITUATIONS. I DON'T BELIEVE THIS IS SOMETHING UNIQUE TO MY VEHICLE, BUT ALL NEWER AND LATE MODEL VEHICLES. IT IS DANGEROUS TO THINK THAT THE AUTO INDUSTRY HAS EMPLOYED SUCH A DANGEROUS ENGINEERING AND DEVICE THAT COULD CAUSE THE DEATH OF SOMEONE. I APPRECIATE YOUR HELP REVIEWING THIS SITUATION FOR ALL THE PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338761July 11, 2020
POWER TRAIN
SHIFT TO PARK MESSAGE APPEARS WHEN VEHICLE HAS BEEN SHIFTED INTO PARK. CAR DOESN'T TURN OFF. TAKES MULTIPLE ATTEMPTS TRYING TO JIGGLE SHIFT LEVER, SHIFT FROM DRIVE TO PARK, OR CLICK SHIFT LEVER BUTTON BEFORE MESSAGE DISAPPEARS. DEALER REPLACED WIRING HARNESS FEB 2020, MESSAGE STARTED APPEARING AGAIN WITHIN THE LAST WEEK (JULY 5 2020)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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