GMC Acadia Complaints

5,595 consumer complaints on file.

#11350485August 20, 2020
UNKNOWN OR OTHER
SUBJECT: N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION I AM RECEIVING SERVICE SIDE DETECTION ERROR AND MY BLIND SPOT INDICATORS NO LONGER FUNCTION. N172097060 - SPECIAL COVERAGE APPLIES TO MY VEHICLE'S VIN BUT I AM BEYOND THE ADJUSTMENT COVERAGE PERIOD. I HAVE CONTACTED GM CUSTOMER SERVICE AND THE DEALER CUSTOMER EXPERIENCE MANAGER. BOTH SAID THERE IS NOTHING THEY WILL DO. AS THE BULLETIN STATES THIS IS A SAFETY ISSUE AS THE BLIND SPOT INDICATORS DO NOT FUNCTION AND THE ISSUE MAY RESULT IN FAILURE OF OTHER DRIVER INTERFACE FUNCTIONS. MY ISSUE IS THE RESULT OF THE SAME CAUSE, WATER AND CORROSION, NOT BECAUSE I HAVE MORE MILES. IT IS VERY UNFORTUNATE THIS SPECIAL COVERAGE IS LIMITED TO MILES, WHEN CAUSED BY THE SAME CONDITIONS. CAN THIS COVERAGE BE EXTENDED TO REPAIR MY VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350260August 19, 2020
POWER TRAIN
THE TRANSMISDUON SHIFTER WHEN SHIFTED INTO PARK, THE INFORMATION CENTER SAID VEHICLE NOT IN PARK AND IT WILL NOT LET ME SHUT THE CAR OFF IT WAS A 400$ REPAIR AT THE GM DEALERSHIP NOT COVERED UNDER ANY OF MY WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350088August 18, 2020
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY 2013 GMC ARCARDIA SLT MODEL BURST INTO FLAMES ON ITS OWN ON THE MORNING OF FRIDAY, JULY 17TH. I CAME HOME AROUND 9:45PM AND PARKED MY SUV IN THE BACKYARD. THE NEXT THING I KNOW IS THAT THE FIRE DEPARTMENT WAS AT MY DOOR WAKING ME UP TO THE SUV ABLAZE. THE ONLY WORK THAT WAS DONE TO MY VEHICLE WAS TO HAVE MY OIL CHANGE THAT THURSDAY MORNING. AT WHICH TIME THE TECH SAID HE SAW SMOKE AND SMELLED GAS. HE DIDN'T INDICATE THAT IT WAS A PROBLEM AND ZI SHOULD GET IT CHECKED. I TOOK SUV AND RAN MY ERRANDS AND RETURNED HOME. THE SUV WAS PARKED FROM 9:45PM UNTIL SAID FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11350108August 18, 2020
ENGINE
TL* THE CONTACT OWNED A 2013 GMC ACADIA. THE CONTACT STATED THAT WHILE IN FOR SERVICE THE MECHANIC NOTICED THE ODOR OF SMOKE AND FUEL INSIDE THE VEHICLE. LATER WHILE THE VEHICLE WAS PARKED A FIRE HAD STARTED FROM WITHIN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER STEP ON GMC (5651 PENSACOLA BLVD, PENSACOLA, FL 32505) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS LATER INSPECTED BY AN INDEPENDENT COMPANY WHO WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.*DT CONSUMER STATED VEHICLE HAD ORIGINAL EQUIPMENT.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11350142August 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM
STARTING VEHICLE AFTER 10 HOURS OF VEHICLE NOT RUNNING, THE VEHICLE CRANKS/HAS A DELAYED START FOR APPROXIMATELY 4 TO 8 SECONDS. BATTERY, ALTERNATOR AND START WAS CHECK AND ALL WAS IN WORKING ORDER. I WAS TOLD THE ISSUE MAY BE A DEFECTIVE FUEL PUMP, DUE TO THE ENGINE LOSING FUEL PRESSURE AFTER NOT RUNNING FOR AN EXTENDED PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350154August 18, 2020
AIR BAGS
"SERVICE AIR BAG" LIGHT KEPT COMING ON AND STAYING ON. TOOK TO DEALERSHIP WE PURCHASED FROM AND THEY TOLD US THE PROBLEM WAS UNDER THE SEAT AND HE RECONNECTED THE WIRES AND TOLD US IF IT HAPPENED AGAIN THAT THEY WOULD REPLACE IT. IT HAPPENED OVER AND OVER. IF YOU MOVE THE SEAT, IT WOULD TURN ON OR OFF. TOOK TO DEALERSHIP TO HAVE IT REPLACED BUT INSTEAD THEY TOLD US THAT WAS NOT THE PROBLEM THAT IT WAS IN THE DOOR. WE PAID THE $450.00 AND 7 DAYS LATER THE "SERVICE AIR BAG" CAME ON AGAIN. WE ARE TAKING IT BACK TOMORROW. THIS ISSUE, TO ME, IS A BIG SAFETY ISSUE. IF AN ACCIDENT OCCURS, AND THE AIRBAGS DID NOT WORK BECAUSE OF THIS NOT BEING FIXED CORRECTLY.... COULD CAUSE A DEATH. THIS BEGAN IN LATE 2019. IT COMES ON AT START UP, OR WHILE DRIVING DOWN THE ROAD. IT COMES ON ANYTIME AND HAS STAYED ON AND UNABLE TO CLEAR IT UNTIL WE FIGURED OUT TO MOVE SEAT AND IT TURNS ITSELF OFF, SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349784August 17, 2020
UNKNOWN OR OTHER
PLACE THE VEHICLE INTO PARK. GO TO SHUT VEHICLE OFF AND THE DASH TELLS YOU TO SHIFT TO PARK. YOU HAVE TO KEEP SHIFTING IN AND OUT OF PARK TILL IT REGISTERS ITS IN PARK OTHER THE ELECTRONICS DON'T TURN OFF AND IF NOT PARKED ON LEVEL GROUND VEHICLE WILL ROLL. I PARK IN A PARKING GARAGE AND IF I WOULDN'T HAVE BEEN PAYING ATTENTION MY VEHICLE WHEN STARTING TO ROLL COULD HAVE EASILY HIT ANOTHER CAR OR EVEN WORSE A PERSON. MY VEHICLE IS GOING INTO SHOP TODAY SO IF DOCUMENTS ARE NEED I WILL HAVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349801August 17, 2020
POWER TRAIN
WHENEVER THE VEHICLE WAS PUT IN PARK AND I ATTEMPTED TO SHUT IT OFF, IT WOULD GIVE ME THE SHIFT TO PARK ERROR CODE AND WOULD NOT LET ME CUT THE CAR OFF COMPLETELY. IT WOULD HAPPEN JUST ABOUT EVERY TIME I DROVE IT. I JUST GOT IT OUT OF THE SHOP FOR THE THIRD TIME AND WAS TOLD THIS TIME THEY REPLACED THE ASSEMBLY. SO FAR IT HAS NOT HAPPENED AGAIN BUT IT HAS ONLY BEEN A WEEK. IT STARTED BACK IN JANUARY 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349802August 17, 2020
SERVICE BRAKES
GETTING A "SHIFT TO PARK" MESSAGE WHEN THE CAR IS IN PARK. IT WON'T LET YOU DO ANYTHING LOCK THE CAR, BELLS GOING OFF, NOTHING AND SOMETIMES IT TAKES 20 MINUTES OR LONGER TO KEEP TRYING TO GET THE CAR INTO PARK.IT WOULD DO IT EVERYTIME I GO TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349815August 17, 2020
ELECTRICAL SYSTEM
"SHIFT TO PARK" ISSUE. WHEN OUR 2018 GMC ACADIA IS PLACED IN PARK, THE DIC DISPLAYS THAT THE VEHICLE IS NOT IN PARK WHEN IT IS INDEED IN PARK. NEVER SURE IF TRANSMISSION IS TRULY IN THE PARK POSITION AND CANNOT ROLL, BUT THERE IS NO CONFIRMATION OF THIS. THIS INDICATION FAILURE PREVENTS US FROM LEAVING THE VEHICLE FOR A SUBSTANTIAL AMOUNT OF TIME UNTIL WE (IF EVER) SEE THE PROPER "PARK" INDICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349848August 17, 2020
STRUCTURE:BODY
TAILGATE FALLS DOWN AFTER OPENING. WILL NOT STAY UP WITHOUT HOLDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349880August 17, 2020
ELECTRICAL SYSTEM
PURCHASED MY 2017 ACADIA(USED) ON OCTOBER 2, 3019. TWO DAYS AFTER TAKING DELIVERY A MESSAGE APPEARED SAYING "SHIFT TO PARK" WHILE I WAS PARKED AND VEHICLE WAS IN PARK. COULD NOT TURN ENGINE OFF. LEFT ENGINE RUNNING WHILE I EXITED THE CAR. EVENTUALLY ENGINE TURNED OFF. TOOK VEHICLE IN TO DEALER. THEY SAID THEY REPAIRED FOR WHICH I PAID. NOW IT'S HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349937August 17, 2020
POWER TRAIN
VEHICLE WILL NOT TURN OFF. INSTRUCTED TO SHIFT TO PARK BUT VEHICLE IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349934August 17, 2020
UNKNOWN OR OTHER
THE VEHICLE WILL SHOW TO BE IN PARK, BUT THE VEHICLE WILL SAY IT IS NOT IN PARK ENABLING ME FROM BEING ABLE TO SHUT THE VEHICLE DOWN. THERE SEEMS TO BE A SHIFT ASSEMBLY ISSUE. I'VE ONLY HAD THE VEHICLE 3 MONTHS BUT THIS HAS BECOME A REOCCURRING ISSUE OVER THE LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349232August 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), SEATS
THE SECOND ROW SEATS GET STUCK FROM TIME TO TIME WHEN ATTEMPTING TO FOLD THEM DOWN. WE HAVE ALSO BEEN HAVING ISSUES WITH THE SHIFT GEAR WHEN TRYING TO PLACE IT IN PARK. WHEN THE CAR IS PLACED IN PARK AND WE TRY TO TURN IT OFF, THE CAR WILL REFUSE TO SHUT OFF AND WILL DING UNTIL FINALLY THE CAR REGISTERS THAT THE SHIFT GEAR IS IN PARK. I HAVE TO TURN ON AND OFF THE CAR MULTIPLE TIMES, AND EVEN WIGGLE THE GEAR MULTIPLE TIMES BEFORE THE SYSTEM FINALLY RECOGNIZES THAT THE CAR IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349278August 14, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
2018 GMC ACADIA SHOWN 'SHIFT TO PARK' MESSAGE EVEN CAR IS STOPPED/ PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348851August 12, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY CAR HAS TROUBLE STARTING OFTEN SOMETIT TAKES ALMOST AN HOUR TO GET IT STARTED JUMP STARTING IT DOES NOTHING BATTERY TESTED GOOD ONLY A CLICK AS IF BATTERY IS DEAD BUT STILL NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348885August 12, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WERE REPLACED FOR OVERHEATING AND MELTING. THE VEHICLE WAS TAKEN TO A DEALER (BOB HOWARD BUICK GMC ADDRESS: 13300 BROADWAY EXT, OKLAHOMA CITY, OK 73114) THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE DIAGNOSIS WAS FAILED HEADLAMPS THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED HOWEVER OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348585August 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY TIME I PARK AND TRY TO SHUT CAR OFF THE CAR REFUSES TO TURN OFF AND GIVES A MESSAGE THAT SAYS SHIFT TO PARK. REQUIRES 20+ ATTEMPTS OF RESTARTING, SHIFTING OUT OF PARK AND BACK INTO IT BEFORE SUCCEEDING. CAR IS CLEARLY IN PARK, NOT ROLLING BUT I'M UNABLE TO TURN OFF CAR FULLY. THIS HAS BEEN OCCURRING THE LAST MONTH OR TWO. I BOUGHT THE CAR BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344290August 10, 2020
POWER TRAIN
THIS IS THE 2ND TIME, FIXES IN MARCH 2019. NOW HAVING SAME PROBLEM. WHEN I PUT THE SUV IN PARK I GET AND ERROR MESSAGE 'SHIFT TO PARK'. ACCORDING TO GMC THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BUT NO RECALL. OF COURSE DEALER WILL NOT COVER COST SINCE IT WAS REPAIRED OVER A YEAR AGO. VEHICLE WAS OUT OF WARRANTY ALREADY SO I ALREADY PAID OVER $330 TO HAVE REPAIRED ONCE. GMC WILL OFFER NO HELP. SOMETIMES TAKES ME AS MANY AS 10 TIMES TURNING VEHICLE ON AND OFF BEFORE I CAN GET THE VEHICLE TO CLEAR THE MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia