Ford Freestar Complaints

2,533 consumer complaints on file.

#10422780August 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 2004 FORD FREESTAR IN FEBRUARY OF 2010. THE VAN RAN FINE FOR THE FIRST 90 DAYS. AS SOON AS IT HIT 100 DAYS, MY CHECK ENGINE LIGHT WENT ON AND THE VAN HAS BEEN REPAIR 3 TIMES SINCE THEN, MISFIRED CYLINDER, REPLACED FUEL INJECTOR. NOW THE MECHANIC TOLD ME THAT THE TRANSMISSION NEEDS TO BE REPLACE AND THIS WILL COST MORE THAT THE VAN IS WORTH. I KNOW THAT I AM NOT THE ONLY FREESTAR OWNER TO HAVE SUCH PROBLEMS AND CANNOT BELIEVE FORD HAS NOT TAKEN STEPS TO RECTIFY THESE ISSUES. I WILL NEVER PURCHASE A FORD VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422533August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT IN MY 2004 FORD FREESTAR WE WHERE DRIVING ON FREEWAY AT 65 MPH AND THE TRANSMISSION WENT TO 6000 RPMS THE REPAIR SHOP SAID IT WAS MOST LIKELY THE TORQUE CONVERTER BECAUSE OF THE WAY IT HAPPENED. PLEASE HELP WE DON'T HAVE THAT TYPE OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422542August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE ACCELERATOR PEDAL ENGAGED, WHEN THE TRANSMISSION FAILED TO RESPOND. SUDDENLY THE ENGINE RMPS BEGAN TO INCREASE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE ENGINE THERE WAS AN ILLUMINATION OF THE ABS AND EMERGENCY WARNING INDICATORS. ALSO, THE ODOMETER BECAME INOPERABLE; UNABLE TO DISPLAY A READING. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. CURRENTLY, THERE IS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER EA09016 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422650August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE PUMP SHAFT AND SEAL AND THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,600. UPDAETD 12/06/11*LJ UPDATED 12/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422668August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY JERK WHEN ATTEMPTING TO UP SHIFT OR DOWNSHIFT BETWEEN GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT TO REPLACE THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 77,000 AND THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423391August 29, 2011
POWER TRAIN
WHILE TRAVELING ON VERY BUSY HIGHWAY WITH THREE CHILDREN AND INFANT ABOARD, TRANSMISSION SUDDENLY FAILED. ALL DRIVE POWER SUDDENLY LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421662August 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR SE HAS APPROX. 70,000 MILES BOUGHT IT FOR A RETAIL OF 9,400 DOLLARS AND 4 MONTHS LATER THE TRANSMISSION GOES OUT (IN MARCH OF 2011). THANK GOD IT MY WIFE AND KID DIDN'T GET INTO A CRASH ON THE HIGHWAY WITH IT. WE JUST RECENTLY TOOK IT BACK TO THE DEALERSHIP TO LOOK AT IT AGAIN BECAUSE IT WON'T RUN IN GEAR AND THEY SAID ITS THE TORQUE CONVERTOR. SO WE TOOK IT BACK TO WHERE WE GOT IT REPAIRED AND THEY SAY THERES WATER IN THE TRANSMISSION. THIS WAS THE WORST 9,400 DOLLARS IVE EVER SPENT! WE HAVENT EVEN HAD THIS CAR FOR 9 MONTHS AND IT BEEN IN THE SHOP 50% OF THE TIME BESIDES THE OUT OF POCKET MONEY COST. HOW CAN FORD SELL SUCH A PIECE OF CRAP? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421160August 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421112August 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED WITH OUT ANY WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 10/12/11*LJ UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421946August 22, 2011
POWER TRAIN
TRAVELING ON INTERSTATE IN FAR LEFT LANE AND THE TRANSMISSION SUDDENLY FAILED LEAVING US WITHOUT ABILITY TO ACCELERATE. ONLY BECAUSE THERE WAS NOT MUCH TRAFFIC AT THE TIME, WE WERE ABLE TO COAST TO THE RIGHT HAND LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421834August 21, 2011
POWER TRAIN
VAN WAS ON CRUISE CONTROL. ENGINE REVED UP AND VAN SLOWED TO A STOP. EVEN ON MANUAL CONTROL (NOT ON CRUISE CONTROL) THE ENGINE WOULD SPEED UP, BUT THE VAN WOULD NOT MOVE. LUCKY THAT THERE WAS S SHOULDER TO STOP ON. SALE FORD SERVICE DEPARTMENT DIAGNOSED THE PROBLEM AS A TRANSMISSION DEPARTMENT. MANY, MANY PEOPLE HAVE REPORTED THIS SAME PROBLEM TO FORD MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420126August 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
AS I WAS DRIVING MY 2006 FORD FREESTAR ON A BUSY HIGHWAY, THE VEHICLE ACTED AS IF IT WENT INTO NEUTRAL AND I HAD TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT GO INTO FORWARD OR REVERSE GEAR AT ALL - IT WAS SIMPLY STUCK ON THE SIDE OF THE ROAD.THIS VAN HAS ONLY 69,000 MILES ON IT AND SHOULD NOT HAVE SUCH AN ISSUE AT THIS POINT! I HAVE HAD IT TOWED TO A MECHANIC WHO INFORMS ME THAT THE TORQUE CONVERTER AND POSSIBLY MORE WILL NEED TO BE REPLACED LEAVING ME OUT OF POCKET OVER $3,000.00. I HAVE RESEARCHED THIS PROBLEM AND AS I ENTERED "2006 FORD FREESTAR" INTO GOOGLE SEARCH IT SEEMS THAT THIS IS AN ONGOING PROBLEM THAT IS HAPPENING WITH THOUSANDS OF OTHER VEHICLES OF THE SAME YEAR/MAKE. WHY IS THIS NOT A RECALL FROM FORD? THIS IS A VERY DANGEROUS PROBLEM! I WAS TRAVELING AT A SPEED OF 72MPH IN HEAVY TRAFFIC WHEN THIS OCCURRED AND COULD HAVE BEEN KILLED! WHEN WILL THESE PEOPLE HAVE TO START DOING SOMETHING ABOUT THE FAULTY VEHICLES BEING MADE AND SOLD TO THE PUBLIC???? I DO NOT HAVE THE TIME OR MONEY TO REPLACE A TRANSMISSION AT 69,000 MILES ON A VEHICLE THAT OBVIOUSLY HAS A DEFECT FROM THE FACTORY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420595August 18, 2011
POWER TRAIN
WHEN SLOWING TO MAKE A LEFT TURN AT A TRAFFIC LIGHT THE VAN SUDDENLY LOST POWER. I FOUND MYSELF STUCK IN THE INTERSECTION FOR SEVERAL MOMENTS AS I ATTEMPTED SHIFTING TO NEUTRAL AND BACK BUT THERE WAS NO RESPONSE. I NARROWLY AVOIDED BEING HIT BY TRAFFIC COMING FROM THE OTHER DIRECTION AND WAS ABLE TO COAST INTO THE PARKING LOT NEXT TO MY OFFICE BUILDING. I CONTACTED MY FORD DEALER AND HAD THE VAN TOWED THERE FOR REPAIR. THE TORQUE CONVERTER HAD FAILED AND I HAD IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420028August 18, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE SIDE PANEL THAT HELD THE BACK SEAT BRACKET WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND STATED THAT THE PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,500 AND THE CURRENT MILEAGE WAS 98,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419912August 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 FORD FREESTAR WITH 61000 MILES ON IT AND I HAVE HAD NO PROBLEMS NO SOUNDS NO NOTHING AND TODAY ON MY WAY HOME ON THE HIGHWAY IT JUST STOPPED MOVING LIKE I WAS IN NEUTRAL BUT I WAS IN DRIVE. I HAD TO PULL OVER IMMEDIATELY AS THERE WERE SEVERAL LARGE TRUCKS COMING UP BEHIND ME. I BARELY GOT IT OUT OF THE WAY. I WAS NOT ABLE TO FIND A SPOT TO KIND OF GET OUT OF THE WAY THEN I WOULD NOT BE HERE TODAY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418362August 10, 2011
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND ALL OF LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, WHO PERFORMED A DIAGNOSTIC TEST AND LOCATED THE FAILURE AT THE POWER TRAIN CONTROL MODULE. THE POWER TRAIN CONTROL MODULE WAS REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 23,000. UPDATED 09/21/11*LJ UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418118August 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR SE 3.9 LITRE TRANSMISSION STARTED TO NOT ENGAGE IN AND OUT OF GEARS PROPERLY AT 57,000 MILES . AFTER SEVERAL ESTIMATES OF $1700 - $2000 ALL REPAIR SHOPS RECOMMENDED TRANSMISSION NEEDED TO REMOVED AND REBUILT AND NEW TORQUE CONVERTER INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418121August 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE TRANSMISSION AND ADVISED THE TRANSMISSION BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD CONTACT THE DEALER ON THE CONTACT'S BEHALF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418161August 9, 2011
SUSPENSION, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FRONT AXLE ASSEMBLY DETACHED FROM THE VEHICLE WHILE IN A RESIDENTIAL DRIVEWAY. THE VEHICLE HAD NOT BEEN INVOLVED IN A COLLISION OR ROAD HAZARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPAIRED THE VEHICLE. LATER, THE REAR CARGO DOOR LATCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418222August 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TODAY (8-9-11) WHILE ENTERING I-95 SB AT GA EXIT 107, I WAS IN THE ACCELERATION LANE TO BLEND WITH TRAFFIC WHEN MY 2004 FORD FREESTAR COMPLETELY LOST ALL FORWARD POWER AND SPEED. THE ENGINE RUNS FINE AND WENT TO IDOL. I WAS ALMOST STRUCK BY A TRACTOR TRAILER, TRYING TO COAST ONTO THE SHOULDER. I/VE BEEN ADVISED THAT FORD'S 2004 FREESTAR HAS A 'TORQUE CONVERTER' PROBLEM (BY THE TOW DRIVER) AND IT SIMPLY STOPS PROVIDING FORWARD MOVEMENT WITHOUT WARNING. ADDITIONALLY THIS VEHICLE DOES NOT PROVIDE ANY POWER-DOOR 'AUTO-STOP' WHEN AN OBSTRUCTION IN THE OPEN DOOR. (IT BRUISED MY ARM TRYING TO CLOSE AND THE PASSENGER HAD TO HELP PULL THE DOOR BACK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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