Ford Freestar Complaints
2,533 consumer complaints on file.
- #10425067September 12, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE WHEN DRIVING UPHILL. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,163.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10425092September 12, 2011POWER TRAIN
2004 FORD FREESTAR WAS DRIVING HOME ON A RESIDENTIAL STREET CAME TO A STOP AND WENT TO TAKE OFF FROM STOP SIGN AND ALL THAT HAPPENED WAS THE RPMS INCREASED AND THE CAR ROLLED OUT IN THE INTERSECTION. THIS WAS AT 10PM AND I HAD A NEWBORN BABY IN THE VAN I PUSHED THE VAN OUT OF THE WAY AND WE WALKED THE MILE TO OUR HOUSE.TOOK IT TO A REPAIR SHOP AND THEY SAID IT WAS THE PUMP SHAFT AND TORQUE CONVERTER IT COST 1700.00 TO REPAIR IT WE DROVE IT ANOTHER 4000 MILES AND SAME THING BUT WE DON'T HAVE THE FINANCES TO REPAIR IT THIS TIME BECAUSE NO ONE WILL REPAIR IT THEY WILL NOT TOUCH IT UNLESS I PAY TO HAVE A NEW TRANSMISSION PUT IN AND THEY SAY IT IS 3500-5000.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10425121September 12, 2011STRUCTURE:BODY
DRIVERS SIDE FRONT DOOR WILL NOT CLOSE. EXERCISED ALL LOCKS OPEN AND CLOSED MULTIPLE TIMES, BUT DOOR WILL NOT LATCH CLOSED. MAJOR SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424605September 10, 2011POWER TRAIN
WHILE DRIVING IN TRAFFIC THE VAN JUST SLIPPED OUT OF GEAR. HITTING THE GAS ONLY MADE THE ENGINE REV UP. I COASTED TO A STOP. THE VAN WOULD STILL START AND RUN BUT WOULD NOT GO INTO DRIVE OR REVERSE. THE GEAR SHIFT MOVES BUT NOTHING HAPPENS. AFTER HAVING IT TOWED WE REPLACED THE TRANSMISSION SENSOR BUT IT DID NOT FIX THE ISSUE. DO NOT KNOW WHAT TO DO AT THIS POINT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424810September 9, 2011POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO A COMPLAINT TO FORD MOTOR COMPANY FOR A REFUND FOR REPAIRS DUE TO A FAULTY DESIGN *TGW THE CONSUMER STATED MOISTURE WAS SEEPING INTO THE COMPUTER. THE PCM WIRE HARNESS HAD TO BE REFLASHED/REPROGRAMMED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424536September 9, 2011POWER TRAIN
TRANMISSION GRINDING AND LOSS OF POWER... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424381September 8, 2011POWER TRAIN
WE PURCHASED A 04 FORD FREESTAR IN FEBRUARY 2009 THOUGHT WE WERE GETTING A GREAT DEAL. IN OCTOBER OF 2009 WE HAD TO PUT A REBUILT TRANSMISSION IN IT THANK GOD IT WAS COVERED UNDER A WARRANTY WE PURCHASED WITH THE USED CAR COMPANY. IN MAY OF 2011 GUESS WHAT SAME PROBLEM AND THIS TIME NEEDED A BRAND NEW TRANSMISSION AT THE COST OF $3100.00. NOW WE ARE CURRENTLY HAVING REVERSE PROBLEMS WITH OUR VEHICLE. I AM LOOKING FOR HELP HERE WITH GETTING MY TRANSMISSION AND NEW REPAIRS PAID FOR DUE TO I HAVE A FAMILY OF SIX AND BARELY GETTING BY. I AM STILL PAYING PAYMENTS ON THIS VEHICLE. THIS PROBLEM WITH FORD HAS GOT TO BE SOLVED SOMEHOW.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424850September 8, 2011LATCHES/LOCKS/LINKAGES, SEATS
LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT PROBLEM WITH THE LOCKING MECHANISM FOR REAR SEAT OF HIS 2004 FORD FREESTAR *TGW THE LOCKING MECHANISM FOR THE REAR SEAT RUSTED FROM THE INSIDE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424300September 8, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 55 MPH, THE CONTACT STATED THE VEHICLE STALLED ON THE HIGHWAY. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 32,432 AND THE CURRENT MILEAGE WAS 114,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424138September 7, 2011POWER TRAIN, ELECTRICAL SYSTEM
JUST EXITED INTERSTATE, VAN SIMPLY STOPPED MOVING FORWARD, NEEDED TO REPLACE TRANSMISSION SPLINE, COST 1385.76 PLUS TOWING. FRONT WINDOW ALSO STOPPED WORKING, VARIOUS ELECTRIC PROBLEMS INCLUDING BATTERY DRAINING FOR NO REASON, LOCKS WORK SPORADICALLY, DAMP WEATHER CAUSES PROBLEMS WITH ELECTRICAL, CHUGGING OF ENGINE ECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424140September 7, 2011POWER TRAIN
BOUGHT THIS VAN USED AT 43,000 MILES IN 2010,,,CONCERNED BECAUSE TRANSMISSION HAD BEEN REBUILT...BOUGHT EXTENDED WARRANTY FOR 12 MONTH/12,000 MILES...HAD TROUBLE IN DEC. 2010 TOOK TO DEALER...THEY REPLACED SENSOR....WARRANTY WENT OUT IN FEB. 2011....HAD TO REBUILD TRANSMISSION IN 7/2011 3RD TRANSMISSION ...$1300 MY EXPENSE....TODAY THE CHECK TRANSAXLE LIGHT CAME ON AGAIN!!! ....CALLED THE FORD COMPANY....SO_O_O_O SORRY!!! CAN'T DO ANYTHING FOR YOU....53,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424197September 7, 2011POWER TRAIN
I WAS DRIVING DOWN THE ROAD AND MY TRANSMISSION WENT OUT. I KNOW THAT THERE ARE THOUSANDS OF PEOPLE WHO HAVE HAD THIS PROBLEM AND SOME OF THEM AFTER ALREADY HAVING IT REPLACED BEFORE. FORD SHOULD BE FORCED TO ISSUE A RECALL!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423881September 6, 2011POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TRANSMISSION WENT OUT WHILE DRIVING. THANKFULLY WE WERE NOT ON THE HIGHWAY. NO GRINDING OR SLIPPING, THE ENGINE JUST REVVED AND WOULD VEHICLE WOULD NOT MOVE. HAD 3 CHILDREN IN THE CAR AT THE TIME. VERY DANGEROUS TO TRUST THIS CAR. GOT THE CAR TO A PARKING LOT, NOW IT HAS BEEN TOWED TO A MECHANIC TO BE CHECKED OUT. WE PREVIOUSLY HAD PROBLEMS WITH SOMETHING IN THE IGNITION OR SOMETHING WHERE THE CAR WOULD JUST SPUTTER AND DIE WHILE DRIVING. REPLACED DRIVER SIDE WINDOW MOTOR, BUT PASSENGER SIDE DOES NOT WORK EITHER. PLEASE GET THESE OFF THE ROAD! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423882September 6, 2011POWER TRAIN
VEHICLE SUDDENLY LOST FORWARD MOTION ON A BUSY STREET WITH NO SHOULDER. COASTED TO STOP WITH ENGINE RUNNING. PUT ON FLASHERS, BUT VEHICLES HAD TO SWERVE TO GO AROUND THE VAN. VEHICLE WOULD NOT MOVE IN DRIVE OR REVERSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423934September 6, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH, THERE WAS AN INCREASE IN ENGINE RPMS. THE VEHICLE RECEIVED NO RESPONSE FROM THE TRANSMISSION AND SLOWLY DECELERATED. THE DEALER DIAGNOSED THE VEHICLE WITH A FAULTY TORQUE CONVERTER AND ADVISED HAVING IT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 75,381.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423949September 6, 2011POWER TRAIN
DRIVING AT FREEWAY SPEED (65MPH) THE TRANSMISSION LOST POWER. VEHICLE WILL NOT ENGAGE IN DRIVE OR REVERSE. COASTED TO SHOULDER OF THE FREEWAY AND HAD TO GET A TOW TRUCK. TRANSMISSION NEEDS TO BE REPLACED AT A COST OF OVER 3,000.00 DOLLARS. NHTSA INVESTIGATION NUMBER EA09016. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423998September 6, 2011POWER TRAIN
AS I STARTED CROSSING A 5 LANE INTERSECTION TO TURN ON A SIDE STREET, THE VAN LOST ALL DRIVE POWER. MOTOR WAS STILL RUNNING. HAD TO AVOID CROSS TRAFFIC COMING AT ME AS I SLOWLY GLIDED THROUGH THE INTERSECTION TO FIND A SAFE PLACE TO STOP. HAD THE VEHICLE REPAIRED AND IT WAS A BAD TORQUE CONVERTER AND WAS TOLD A VERY COMMON PROBLEM WITH THIS VEHICLE. VERY UPSET ABOUT THE COST AS WELL AS MY CHILDREN WERE IN THE CAR WHEN IT LOST POWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423161September 3, 2011POWER TRAIN
DRIVING DOWN THE ROAD AT 15 MPH, THE TRANSMISSION FAILS. COST $3700 TO FIX. THE NEW TRANSMISSION STINKS. NOTHING IS RIGHT ABOUT THIS CAR. ONE PIECE FALLS OFF AFTER ANOTHER. NICKEL AND DIMING ME TO DEATH! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423123September 2, 2011POWER TRAIN
WHILE DRIVING AT 45 MPH MY VAN'S TRANSMISSION STOPPED WORKING AS IF IT WAS IN NEUTRAL, BUT IT WAS IN DRIVE. WHILE HITTING THE GAS THE RPM'S INCREASE BUT THE VAN DOES NOT MOVE. THE ROAD WAS CROWDED AND I WAS ALMOST REAR ENDED DUE TO THE LOSS OF POWER. SEVERAL CARS HAD TO HONK AND SLAM ON THEIR BRAKES TO AVOID AN ACCIDENT. LUCKILY MY 3 KIDS AND I WERE NOT INJURED DUE TO THIS MALFUNCTION. THE FAILURE IS THE TRANSMISSION TORQUE CONVERTER ACCORDING TO THE MECHANIC. I COULD ONLY IMAGINE WHAT THE RESULTS WOULD BE IF I WERE ON A MAJOR HIGHWAY DURING RUSH HOUR TRAFFIC. I HAVE READ OF HUNDREDS OF OTHER FAILURES ON THE INTERNET USING A SIMPLE GOOGLE SEARCH. PLEASE HOLD FORD ACCOUNTABLE AND RECALL THIS FAILURE BEFORE SOMEONE GETS HURT DUE TO THIS FAILURE. IT IS A SAFETY RECALL AND THERE ARE ALREADY CLASS ACTION LAWSUITS PENDING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423688September 1, 2011EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
CPSC# I1180537A. 2005 FORD FREESTAR. CONSUMER STATED HE HAD A FLAT TIRE. WHEN TRYING TO CHANGE HIS TIRE THE JACK CAME APART AND THE CAR CAME DOWN ON HIS ARM. HE BELIEVE THIS IS A POTENTIAL DANGER. *LN... UPDATED 09/15/11 *BF UPDATED 2/28/12 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0