Ford Focus Complaints

22,326 consumer complaints on file.

#11551082October 20, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle failed to shift into the intended gear and the vehicle started to shudder. The vehicle was taken to an auto repair shop where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and that the warranty had expired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551093October 20, 2023
STRUCTURE:BODY
I noticed that KIA had a recall for emergency trunk release. I have a 2014 Ford Focus. The manual says there should be a release latch in the trunk, but there is none.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550815October 19, 2023
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2014 Ford Focus. The contact stated that while driving at slow speeds, the vehicle hesitated to accelerate and was jerking. The check engine warning light was illuminated. The contact stated that the clutch assembly was previously repaired and the TCM was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550836October 19, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
My vehicle has had some trouble turning over recently and my check engine light came on shortly after. I ran a diagnostic and was given the code P1450 and who's symptoms were in line with what my car has experienced. I see that there was a recall for other 2012-2018 Ford Focuses with identical problems with my car also having a 2.0 liter GDI engine and was manufactured in the Michigan Ford plant prior to February 2 2018 (the Ford employee I spoke to confirmed that my Focus was built in January of 2017). My car has yet to stall or fail to turn over completely but the problem is becoming more frequent and I believe that my vehicle is one that should have been part of the recall as I'm experiencing identical problems and my vehicle meets the criteria for other vehicles that were part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550854October 19, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Was told my lug nuts are swollen and need to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550857October 19, 2023
ENGINE
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle independently shut off. The contact was able to restart the vehicle after several attempts. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,172.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550917October 19, 2023
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
I know it’s the transmission because it gears just goes and the car doesn’t go anywhere. Now I have my car parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550574October 18, 2023
ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving 60-65 MPH, the vehicle started shuddering, failed to accelerate as needed and lost motive power and went into LIMP mode. The low oil pressure and the check engine warning lights were illuminated. Additionally, the messages "Reduced Engine Power" and " Service Vehicle Now" were displayed. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the oil pump belt had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM49918. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550595October 18, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 25 MPH, the accelerator pedal was depressed the vehicle hesitated. The contact stated that the engine revved however, the vehicle failed to respond as needed. The contact stated that the vehicle gradually started to respond and moved forward. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent at first but gradually became more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the clutch actuator needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550632October 18, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating, which caused the vehicle to jerk. The power train warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty dual clutch transmission. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550663October 18, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that when she shifted the vehicle into drive (D) and depressed the accelerator pedal the vehicle would shudder and not gain forward momentum. The contact stated that the vehicle would eventually slip into gear and gain momentum. The contact stated no warning light was illuminated. The contact stated that the issue had occurred in the past and was covered under manufacturer Customer Satisfaction Bulletin Number: 19N08 Transmission Clutch Shudder (Power Train) for repairs. The contact had another failure of the transmission and drove the vehicle to a dealer who diagnosed the failure as transmission clutch shudder and that she was no longer under warranty for the repairs. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550680October 18, 2023
ENGINE
The contact owns a 2018 Ford Focus. The contact stated that on two occasions while driving approximately 45 MPH, the oil warning light illuminated. The vehicle was towed to a dealer where it was not been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550709October 18, 2023
POWER TRAIN
Took vehicle to Ford dealership after being seen at transmission shop. Previous transmission shop said TCM was bad as well as clutch. Took car to Ford for TCM recall, they said it wasn't broken and refused to replace it. The did say clutch is broken and needs replacement which Ford is not willing to help with on cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550332October 17, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle was shuddering, the clutch was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch was faulty and needed to be replaced. The transmission clutch was replaced but the failure recently reoccurred and the transmission clutch was replaced a second time. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550365October 17, 2023
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated and jerked before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was related to TSB Numbers: 10237441 (Power Train) and 10164603 (Power Train) which covered a PCM repair and a clutch repair. The contact was informed that the PCM and clutch needed to be replaced. The PCM was replaced; however, due to the Extended Warranty Coverage the clutch was not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550517October 17, 2023
ENGINE
I was in the left lane of an interstate highway accelerating to pass, going about 75 mph. My car made a bang and all power was lost. I was able to coast to the right lane and fortunately was at an exit. Smoke was coming from under the hood. We pushed the car to a vacant parking lot. From there it was towed to our mechanic who identified a hole in the engine block caused by a piston rupturing through the block. The car had 69,000 miles on the engine and was well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550233October 16, 2023
POWER TRAIN
Transmission/ clutch shifts gears rough. Jerks and rpm all over the place. Clutch slippage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550257October 16, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that after parking the vehicle, she returned to the vehicle and restarted the vehicle however, after shifting into reverse the vehicle failed to respond. The contact stated that she shifted into drive and depressed the accelerator pedal and the vehicle failed to respond. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The contact researched online and became aware of NHTSA Action Number: RQ23006 (Power Train). The manufacturer was notified of the failure and the contact was informed of an undisclosed recall and advised to contact the NHTSA Hotline. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550085October 16, 2023
POWER TRAIN, UNKNOWN OR OTHER
So ive bee battling the same tcm issues out of my 2016 ford focus. I have othing now. My car will no longer go into gear at all. So i have spent upwards of 8 to 9 grand over last two years trying tomfix this. This vehicle per customee satifaction progrm in the parameters of 2011 to 2017 ford Focus/Fiesta w/dps6 transmission having tcm issues. To my understsndig this should be replced and reprogrammed one time regardless of the milage. But my VIN doesnt register that my vehiicle is elegible for this recall or program. Please i need help. I am out of options. No vehicle, lost my job bedcause of this and my apartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550146October 16, 2023
ENGINE
The engine control module failure. I was on a busy two lane highway and my car stalled out almost causing me to get hit from the back. I had to be pushed off the busy road from a police officer so I wouldn’t get hit by the heavy trucks. This is a dangerous for anyone whom experienced this. An investigation need to or process
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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