Ford Focus Complaints

22,326 consumer complaints on file.

#11576000March 7, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576005March 7, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving 25-30 MPH, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575768March 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while his wife was driving 50-55 MPH, the vehicle started shaking and lost motive power. The contact’s wife pulled to the side of the road. The contact’s wife was unsure if any warning lights were illuminated. The vehicle was towed to a local mechanic where the vehicle was diagnosed, and it was determined that the engine had seized due to the oil pump drive belt failure. The vehicle was repaired, and the engine was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 84,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575786March 6, 2024
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact’s son owns a 2016 Ford Focus. The contact stated that while refueling the vehicle at the gas station, the contact had to wait for approximately 2-30 minutes before the vehicle would start-up. The contact stated that while the vehicle was parked, the RPM revved and fluctuated from high to low. The contact also stated that while driving from a stop light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed canister purge valve. The vehicle was not repaired due the cost. The manufacturer was notified of the failure and stated a previous recall was cleared due to the vehicle passing the canister purge valve test and the power train control module was updated. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575825March 6, 2024
ENGINE, FUEL/PROPULSION SYSTEM
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575829March 6, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The contact stated that the message "Transmission Overheating - Please Wait 5 minutes" was displayed. The contact was able to pull to the shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575888March 6, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was operating as if the vehicle was in LIMP Mode. The contact stated that when the gear shifter was in reverse, the vehicle did not function as needed. The contact parked the vehicle and turned off the vehicle, however the vehicle failed to restart. The vehicle was diagnosed by an independent mechanic with failed transmission clutch packets and that the transmission clutch packets needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575895March 6, 2024
ENGINE
Timing broke with 71k on engine. Cut off and will not start back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575462March 5, 2024
POWER TRAIN
The Ford Focus wouldn't start. Felt like the car wasn't in Park. After moving around the shift knob, we got it to start but had no reverse. Drove it to a garage and they said it need to go to a dealer. As of right now it's at the dealer with over $5,000 in repairs for a Transmission. I just put $3,000 in repairs for the transmission and others thing in Oct 2022. Put 10,000 ,=miles on it and needs more transmission work. Plus I still owe on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575549March 5, 2024
POWER TRAIN:CLUTCH ASSEMBLY, ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575568March 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated while at a stoplight, the light turned green, the contact depressed the accelerator pedal and the RPM revved up, the vehicle lunged forward but did not properly move forward. The general fault light was illuminated. The contact pulled to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the vehicle fell under the guidelines of the recall and was not repaired. The contact received notification of NHTSA Campaign Number: 23V9050000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer who performed a diagnostic test and stated that the vehicle failed the oil pressure test and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575583March 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the check engine and low oil pressure warning lights illuminated. The contact stated that the vehicle stalled and was unable to be restarted. The contact had the vehicle towed to the residence. The contact called an independent mechanic who drove to the residence and diagnosed the vehicle. The independent mechanic determined that the oil pump had failed but was unable to further diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was 55,428. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575622March 5, 2024
ENGINE
Engine seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575344March 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact stated while driving 55–60 MPH on an off-ramp, the contact had to depress and apply additional pressure to the brake pedal. The engine and oil warning lights were illuminated. The contact called the independent mechanic, who informed the contact to check the oil levels. There was no oil on the dipstick, though the oil had been changed a week prior. The vehicle was towed to the local dealer, where it was diagnosed that the PSI had no pressure, the turbocharger and engine assembly needed to be replaced. The vehicle was not repaired. The dealer and Warranty Company inquired about the oil pump belt status and informed them about the oil pan teardown removal and fees. Additionally, there was debris in the oil pan, the belt was not fractured, and the Warranty Company declined the claim. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575390March 4, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575148March 3, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Intermittent loss of brake pressure. ABS would activate and leave the brake pedal feeling soft and having low brake pressure. This problem would randomly fix itself and then randomly happen again while braking normally or after the ABS would engage. Sometime the problem would last for weeks until suddenly the brake pedal would be firm and have strong brake pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575080March 2, 2024
POWER TRAIN
When I left work one evening, my 2015 Focus transmission started slipping and wouldn't stay into gear. The folks at Koons Automotive (Silver Spring, MD) indicated that this transmission is habitually problematic and has probably failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574888March 1, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle failed to shift gears as intended. The failure occurred on several occasions. No warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual-clutch in the transmission; however, the failure persisted. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated the vehicle was no longer under warranty and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574911March 1, 2024
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while his niece was driving at an undisclosed speed and attempting to accelerate, the vehicle began to shudder, prompting her to reduce speeds. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a shudder test and determined that the vehicle had a clutch shudder at 3100 RPM and recommended a replacement clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574914March 1, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to immediately start refueling the vehicle. The contact stated that the vehicle eventually started after several minutes. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel, System, Gasoline) which was linked to the failure. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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