Ford Focus Complaints

22,326 consumer complaints on file.

#11502467January 18, 2023
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light was illuminated and flashing. While driving at an unknown speed, the engine misfired and the vehicle was chugging. The vehicle was taken to the dealer where it was diagnosed that the powertrain control module (PCM) needed to be replaced. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 113,659.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502124January 17, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502033January 16, 2023
STEERING
2017 Ford Focus with only 6400 miles on it - Power steering without warning turned off, and the dash displayed a "Power Steering Assist Failure - Service Required" message. The steering was difficult to manage. Was in the neighborhood when this happened, so was able to get the vehicle back to the driveway however, if this occurred in an intersection, freeway, etc risk of an accident would have been high. There was no warning prior to this happening. Reading forums, this appears to be a common issue with Ford Focus's steering, so was very surprised not to see a recall already issued on this major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502043January 16, 2023
FUEL/PROPULSION SYSTEM
Service engine light is on and code reader indicates the Canister purge valve is malfunctioning causing excessive vacuum in the fuel management system. Ford has recalled certain 2012-2018 Ford focus vehicles for this. Recall is 18S32. My vin is not on their list for a recall but obviously should have been. Car idles rough and after refueling is hard to start... I have to try 3 or 4 time before it starts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501853January 15, 2023
ENGINE
There have been several lawsuits filed and settled for the vehicle in question previously. Most recently, Ford was having so many issues with models 2011-2016 Ford Focus cars that they were taken to court over the matter related to the transmission control module in the vehicle. This was settled and Ford placed and extended warranty on vehicles of that model should customers have issues. However upon taking the vehicle to a Ford dealership, they are saying that that is not in fact the issue with the car, it is the clutch in the transmission which they also had an extended warranty on that expired conveniently not long before this happened. The clutch going out would mean that I would not be able to go and I would be stuck where the car sits. I have reached out to several other independent mechanic shops and every single one of them have stated that it is only a matter of time before the transmission control module breaks as it sounds like it is not functioning correctly now. I would also like to state that in no way did Ford attempt to contact me about any of these issues involving my car via and email or letter. They knew of the issues that could happen and the risks involved with me continuing to drive the car around and did nothing. The vehicle has been sitting for 7 months now as Ford has deemed it worthless. A vehicle that they sold me they will not even negotiate for because of how broken it is. I find this to be extremely irresponsible and quite frankly I do not have the money to be doing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501801January 14, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
In September 2020 I was on the expressway when my engine failed, I was able to get into the emergency lane after almost causing an accident, after inspecting the car it was concluded that the engine was no longer viable with no explanation of why the engine failed. So I replaced the engine and the car was still not drivable. In March 2022 I was able to get it started when I tried to drive the car the transmission was slipping, the “ transmission malfunction service now” warning came on, and the RPM gauge on the dash was not reading properly. I ran a code after the transmission warning came on, and the code said P0001, I called the Ford dealership to get it serviced when I was told that there was an unknown recall but the part was on back order for a year, so my car wouldn’t be fixed until the order came in, I searched my Vin number and had a recall for a fuel tank deformation, I also learned that there was a lawsuit against Ford for their 2012 Ford focus transmissions, which could explain the engine failure and the transmission problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501562January 13, 2023
UNKNOWN OR OTHER
Engine stalls after filling up with fuel causing check engine light codes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501617January 13, 2023
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the transmission started to hard shift. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501651January 13, 2023
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was jerking and hesitating while attempting to accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) or 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recalls. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501680January 13, 2023
POWER TRAIN
Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501478January 12, 2023
POWER TRAIN
The contact's son owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with transmission failure. The vehicle was then towed to a dealer where contact’s son was informed that there were several possible causes for the failure; and he was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501522January 12, 2023
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the engine hesitated to respond then the vehicle stalled. The contact was able to restart the vehicle. The contact stated that while accelerating the vehicle inadvertently decelerated. The transmission fault warning light and an unknown warning light were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. Other unknown failures were found. The contact was made aware of the NHTSA Campaign Number: 18V350000 (Fuel System, Gasoline) however, the parts to do the repair was unavailable. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501190January 11, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle was shaking abnormally while shifting gears. The failure was persistent. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The contact stated that the warranty expired so no financial assistance was offered at the time of the repair. The clutch was replaced and the shuddering seems to have stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501258January 11, 2023
POWER TRAIN
Transmission slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501347January 11, 2023
ENGINE
I went to get into my car and it wouldn’t start. I called a tow truck to have it brought to my mechanic. It wouldn’t go in reverse once it did start. My mechanic thought it was the transmission module. I had it towed to Walls Ford Deslership. They stated it was the shift stuck in my transmission. Somehow it controls the power, etc. my car only has 51,000 miles on it and was past the 6 year warranty. It cost me $2,550 to fix it. I believe with all the transmission issues on the Ford Focus vehicles, this issue should have been covered and not paid out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501370January 11, 2023
POWER TRAIN, ENGINE
I literally had this car for about a week heard a puppy sound on the left side now my rpm's rev up car seems to be running extremely rough it shakes and jerks sometimes. I know there are a lot of recalls on the 2015 for transmission power train/engine Just wondering why my car is not one of them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500795January 9, 2023
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated to respond and started shuddering. There was no warning light illuminated. The contact released the accelerator pedal and slowly depressed the pedal until the vehicle responded as needed. The vehicle was taken to the local dealer where the transmission clutch assembly, oil seal assembly, transmission fluid and lubricant were replaced; however, the failure reoccurred while driving three years later. The vehicle was taken back to the same dealer where the same repairs were completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500591January 7, 2023
ENGINE
The oil pump failed while driving causing the engine to seize up. This occurred moments after the oil light came on giving the driver little time to react. The only lights indicated on the dash panel were the oil pressure and check engine lights. The engine seized and the car died while driving through a busy metropolitan area. The vehicle had to be physically pushed out of a busy intersection to get it out of the way of traffic. The vehicle was taken to the dealership where they found no oil in the filter, but plenty of oil in the pan. There were remnants of metal and belt material in the pan as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500433January 6, 2023
POWER TRAIN
The car was driving fine but when we had to jump the car off the car would not shift in reverse and also the car was very sluggish when driving it to the dealership. The dealership confirmed that the Transmission Control Module had gone bad on the car and also notified us that this was a recurring problem on other Ford Focus and Fusion models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500494January 6, 2023
STRUCTURE:BODY
The rear driver side door latch will not latch and stay closed. The door swung open while I was driving. it has not been reproduced. it has not been inspected. I believe something is wrong with the door latch, but I do not use this door very much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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