Ford Fiesta Complaints

3,175 consumer complaints on file.

#11005106July 13, 2017
POWER TRAIN
I PICKED UP THIS NEW FORD FIESTA 5DR (AUTO TRANSMISSION) 9/29/16 & THE VEHICLE NOW HAS 1979 MILES ON ODOMETER. I NOTICED THIS TRANSMISSION ISSUE RIGHT AFTER I PICKED UP THE CAR & REPORTED THIS TO THE DEALER. THE CAR/TRANSMISSION SEEMS TO HAVE A MIND OF IT'S OWN. THE DEALER AT THE TIME COULD NOT DUPLICATE THE PROBLEM & TOLD ME WHEN I COULD DUPLICATE IT TO RETURN & HAVE IT CHECKED; WELL THAT'S A LITTLE HARD SINCE THE ISSUE IS NOT PRE-DETERMINED. ON 7/12/2017 AS I WAS STOPPED AT A TRAFFIC LIGHT I REALIZED MY SIDE VISION WAS OBSCURED SLIGHTLY SO I THOUGHT I WOULD EASE UP TOWARDS THE STOP LINE TO CLEAR THE OBSTRUCTED VIEW, I TOOK MY FOOT OFF THE BRAKE SLIGHTLY IN AN EFFORT TO JUST LET THE CAR ROLL A LITTLE UNTIL I CLEARED THE OBSTRUCTED VIEW BUT INSTEAD OF MY CAR JUST ROLLING IT LUNGED FORWARD & SCARED THE LIFE OUT OF ME SO I PRESSED DOWN ON THE BRAKE TO STOP THE CAR. THERE WAS NO ONE IN FRONT OF ME & LUCKILY NO ONE IN BACK OF ME EITHER WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005141July 13, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN FORD OF VENTURA, CA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT AND HAVE HER VIN INCLUDED IN THE RECALL. THE VIN AND FAILURE MILAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005173July 13, 2017
STEERING
I PICKED UP THIS FORD FIESTA 5DR VEHICLE 9/29/2016 (AUTOMATIC TRANSMISSION) NEW & AT THAT TIME I NOTICED THAT THE STEERING COLUMN LOCK/UNLOCK LEVER FOR THE TILT/ TELESCOPIC WHEEL WAS VERY HARD FOR ME TO ENGAGE/DISENGAGE TO ADJUST THE HEIGHT OF THE STEERING WHEEL.. I ASKED AT THAT TIME IF THE LEVER COULD BE ADJUSTED FOR EASE SINCE I AM A 76 Y/O FEMALE WITH NOT MUCH STRENGTH IN MY HANDS, PERHAPS IF I WERE A 20 Y/O AGILE MALE IT WOULDN'T BE SUCH AN ISSUE.. I WAS TOLD BY THE DEALER THAT THEY COULD NOT ADJUST THAT SINCE IT IS A SAFETY ISSUE TO CHANGE THAT; WHILE I UNDERSTAND THE SAFETY THING I ALSO KNOW THAT MY HAND, THUMB, ARM & WRIST ARE SUFFERING FROM THIS 'DESIGN FLAW' & I WILL SPEAK WITH MY DOCTOR NEXT WEEK IN REGARD TO THIS PAIN.. I'M NOT SURE WHO DESIGNED THIS LEVER TO BE SO HARD FOR SOME PEOPLE TO USE & ADJUST BUT OBVIOUSLY THEY DIDN'T TAKE INTO CONSIDERATION OLDER FEMALE DRIVERS .. WHILE I PAID FOR THIS FEATURE OF THE TILT/ TELESCOPIC WHEEL I'M HAVING A DIFFICULT TIME TAKING ADVANTAGE OF THIS FEATURE BECAUSE OF THE LEVER ISSUE; IN ADDITION I AM SHORT SO NEED TO GET CLOSER TO THE STEERING WHEEL TO DRIVE COMFORTABLY.. SHAME ON THE AUTO DESIGNER FOR WHAT I CONSIDER A DESIGN FLAW DONE WITHOUT TESTING BEFORE RELEASING TO THE ENTIRE PUBLIC..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004369July 11, 2017
POWER TRAIN
I HAD BOTH RECALLS REGARDING THE COMPUTER MODULE REPROGRAMMING PERFORMED (#14M02 AND #15B22) BUT MY CAR STILL EXPERIENCES SPUTTERING BETWEEN GEARS. TOOK THE CAR IN FOR ANOTHER RECALL REGARDING THE DOOR LATCHES ON 7/10/17 AND DURING THE TRANSMISSION CHECK, MY FORD SERVICE REPRESENTATIVE TOLD ME THAT I HAD A FAULTY DUAL CLUTCH FAILED AND THAT IT NEEDED TO BE REPLACED. COST OF REPLACEMENT IS OVER $2000 AT ALL AMERICAN FORD IN HACKENSACK SO DUE TO THE EXPENSIVE FINANCIAL BURDEN, I UNFORTUNATELY DECLINED TO HAVE THE SERVICE PERFORMED TO REPLACE THE DUAL CLUTCH SHUDDER. ACCORDING TO THIS ARTICLE FROM A LOCAL NEWS STATION IN NORTH CAROLINA (HTTP://WLOS.COM/NEWS/NEWS-13-INVESTIGATES/FORD-SUED-OVER-FAULTY-TRANSMISSIONS-IN-SOME-FOCUS-FIESTAS) "IN 2014, FORD EXTENDED THE POWERTRAIN WARRANTY ON THE VEHICLES FROM 5 YEARS AND 60,000 MILES TO 7 YEARS AND 100,000 MILES TO COVER THE CLUTCH SHUDDER BUT ONLY ON CARS BUILT BEFORE JUNE OF 2013." UNFORTUNATELY, MY CAR WAS ASSEMBLED AFTER THAT TIME. I MENTIONED THIS TO MY FORD SERVICE REPRESENTATIVE UPON PICKUP OF MY VEHICLE AND HE ACKNOWLEDGED AND ADMITTED THAT THE TRANSMISSION IN FIESTAS IN 2014 ARE THE SAME AND THAT FORD PROBABLY SHOULD ISSUE A RECALL VEHICLES MADE AFTER JUNE OF 2013. FORD SHOULD DO THE RIGHT THING AND EXTEND THE WARRANTIES TO ALL 2014 FORD FIESTAS JUST AS THEY DID FOR FIESTAS AND FOCUSES MADE BEFORE JUNE 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004142July 10, 2017
UNKNOWN OR OTHER
SIDE DOOR WILL NOT LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003547July 7, 2017
ENGINE, POWER TRAIN, STEERING
VEHICLE IS DANGEROUS. I HAVE EXPERIENCED LOSS OF POWER WITH NO RESPONSE TO THE GAS PEDAL. CAR JERKS VIOLENTLY WHILE DRIVING MAKING IT VERY DIFFICULT TO STEER AND MAINTAIN. I HAVE NOT DRIVEN CAR IN MONTHS BECAUSE IT IS A SAFETY HAZARD. I HAVE TAKEN CAR TO DEALER 4 TIMES AND EACH TIME THEY ARE FIXING THE TRANSMISSION, BUT IT DOES THE SAME THING RIGHT AFTER GETTING THE CAR BACK. AVOID THIS VEHICLE DO NOT BUY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003521July 6, 2017
POWER TRAIN
5 TIMES REPAIRED FOR SOME OF THE SAME THING. CLUTCH REPLACED 3 OUT OF 5, SHAFT SEALS REPLACED, REPROGRAMMED SEVERAL TIMES PCM/TCM, PP TEST SHUDDER, PERFORMED SEVERAL ADAPTIVE LEARN STRATEGIES. IN SUMMARY WE HAVE A LEMON. IF MY SON NEEDED TO GET OUT OF THE WAY IN A HURRY, AND COULDN'T DUE TO THE FAULTY PARTS ON HIS CAR. HE COULD BE KILLED OR INJURED REAL BAD. THEN THERE WOULD BE A BIG LAW SUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003002July 5, 2017
ENGINE
THE CAR SHUTTERS WHEN YOU HIT THE GAS AND IT SOMETIMES ACTS AS IF IT DOESN'T HAVE ANY POWER. I HAVE TAKEN IT BACK TO FORD AND THEY KEEP RESET THE TRANSMISSION CONTROL MODULE BUT THEN IT GOES RIGHT BACK TO SHUTTERING AND NOT PICKING UP SPEED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002699July 2, 2017
ENGINE
PULLING INTO DRIVEWAY VEHICLE RUNS HOT. EVERYTHING POINTS TO COOLANT SENSOR READING INCORRECTLY. SEARCH RECALLS AND FIND THAT MY VEHICLE ISN'T EFFECTED YET THERE IS A SAFETY RECALL FOR SAME VEHICLE AND ENGINE SIZE USING THE SAME EXACT SENSOR. WORKED FOR FORD FOR 20 YEARS. HOW AND WHY ARE YOU ALLOWING FOR TO LIE AS TO THE PROBLEM WITH A POTENTIAL FIRE BEING A HEAD GASKET AND NOT THE FAULTY SENSOR THAT IS HAVING TO BE REPLACED? LET ME ANSWER THAT. SO THEY DO NOT HAVE TO RECALL EVERY SINGLE CAR THAT HAS THE SENSOR WHICH IS EVERY SINGLE ONE. LET'S ADD TO THIS THE FACT THAT FORD CAN THEN CLAIM THAT EVERYONE LEFT WITH AN OVERHEATED ENGINE WITH CRACKED HEADS IS RESPONSIBLE FOR THE DAMAGE AND NOT THE SENSOR THAT INCORRECTLY ADJUST FOR THE SYSTEM PRESSURE AND INCORRECTLY READS THE TEMPS. THANKS, THANKS FOR LOOKING OUT FOR THE CONSUMER. NOW I AM LEFT WITH THE CHOICE OF PAYING OFF 7GRAND ON PRACTICALLY NEW MODEL OR REPLACE THE ENGINE...AND SENSOR OF COURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002605July 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, SPEAKERS START TO CRACKLE LOUDLY. ITS ACTUALLY STARTLING. THEN THE RADIO DOESN'T WORK UNTIL THE VEHICLE IS TURNED OFF AND THEN ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002333June 29, 2017
STRUCTURE:BODY
RIGHT REAR DOOR LATCH FAILED. I WAS PARKED AND WARNING LIGHT ALERTED ME TO IT WHEN I ATTEMPTED TO DRIVE AGAIN. HAD TO PAY TO HAVE IT REPLACED AT DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002372June 29, 2017
UNKNOWN OR OTHER
WHEN IT RAINS THE DOORS OR WINDOWS LEAKS AND THE INSIDE GETS MOLD ALL OVER. I HAD THE DOOR LATCHES FIXED BECAUSE WHEN I TRIED TO SHUT THE REAR PASSENGER WOULD NOT SHUT, OPENED UP WHEN I WAS ABOUT THREE BLOCKS FROM MY HOUSE ALREADY AND I HAVE TAKEP IT IN FOR THE TRANSMISSION TWICE. THE CLUTCH DOESN'T SHIFT WHEN IT SUPPOSED TO, WHEN AT LIGHTS AND STOP SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001770June 27, 2017
ENGINE
MY VEHICLE HAS HAD A KNOWN PROBLEM WITH THE TRANSMISSION THAT SHUTTERS, STUTTERS, AND RATTLES UPON TAKE-OFF. THERE ARE MANY TIMES THAT IT WILL BARELY MOVE WHEN VEHICLES BEHIND ME ARE COMING TOWARD ME. I HAVE TO REALLY STEP ON THE GAS TO GET MOVING, AND EVEN THEN IT USUALLY DOESN'T ACCELERATE FAST ENOUGH. EVERY TIME I GET INTO MY CAR, I COULD GET REAR ENDED. THIS PROBLEM IS ONLY GETTING WORSE. I PURCHASED THE VEHICLE IN 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001491June 26, 2017
POWER TRAIN, UNKNOWN OR OTHER
MY CAR HAS BEEN REPAIRED 3 TIMES AND NEEDS ANOTHER REPAIR FOR THE TRANSMISSION ONCE AGAIN. IN THE PAST MONTH THIS CAR HAS DIED ON ME WHILE DRIVING FIRST TIME WAS AT A INTERSECTION LUCKILY I WAS ABLE TO PULL INTO A GAS STATION IT WAS TOWED TO CARMAX WHERE THEY TOOK IT TO JOE MYERS FORD THEY HAD IT FOR WEEK AND SOME DAYS. IN WHICH CASE THEY COULDN'T RECREATE THE PROBLEM SO CARMAX HAD IT FOR ALMOST A MONTH AND COULDN'T RECREATE IT EITHER SO THEY HAD NO OTHER CHOICE BUT GIVE ME BACK THE DEATH TRAP THAT WILL TAKE MY LIFE. SINCE HAVING THE CAR BACK IT HAS DIED ON ME TWICE I CALLED FORD JOE MYERS THEY DON'T OFFER LOANER CARS AND I DON'T BELIEVE I SHOULD PAY FOR A RENTAL FOR THEIR PROBLEM. IN BOTH CASES I WAS DRIVING WHEN THE TOOL LIGHT CAME ON AND MALFUNCTION APPEARED. I WAS JUST DRIVING MINDING MY OWN BUSINESS WHEN IT STARTED TO SLOW DOW AND STOP. WHEN I TURN THE CAR OFF IT'S LIKE IT NEVER HAPPENED. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001521June 26, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE STOPPING AT A TRAFFIC SIGN, THE DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TOWED TO LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER, ADVANTAGE FORD LINCOLN 1031 CENTRAL AVENUE, DURANTE, CA 91010 INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN AUGUST OF 2017. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE), HOWEVER THE PARTS TO REMEDY THE VEHICLE WHERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY INFORMED THE CONTACT THAT THE CASE WAS BEING REVIEWED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001226June 25, 2017
POWER TRAIN
THE TRANSMISSION JERKS UPON ACCELERATION. THE GEARS DO NOT CHANGE SMOOTHLY . IT IS A SAFETY HAZARD ON THE FREEWAY AS THE CAR WILL NOT GET UP TO SPEED AS IT SHOULD. THIS STARTED ALMOST IMMEDIATELY WHEN WE BOUGHT THE CAR. WE TOOK IT TO THE FORD DEALER. THE INTERNAL CLUTCH HAS BEEN CHANGED OUT 3 TIMES AT FORD OF KIRKLAND IN KIRKLAND, WA. THE CAR WAS PURCHASED AT HARRIS FORD LYNWOOD, WA. FORD SHOULD TAKE RESPONSIBILITY FOR THIS AND EITHER REPLACE THE CAR OR COME UP WITH A PERMANENT FIX. I SEE THERE IS A LAWSUIT ALREADY FILED AGAINST FORD IN CA. WE OF COURSE OWE WAY MORE THAN IT IS WORTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001149June 24, 2017
UNKNOWN OR OTHER
THE FRONT PASSENGER DOOR LATCH FAILED. IT WOULD NOT CLOSE. I HAD TO USE A THIN PIECE OF PLASTIC AND LASSO IT BETWEEN THE DOOR, THE FRONT PASSENGER SEAT METAL PART OF THE HEADREST, AND ALONG THE DOOR HANDLE. DESPITE DOING THIS THE DOOR REMAINED OPENED (AS DISPLAYED ON THE INSTRUMENT PANEL) AND THE INSIDE DOME LIGHTS WOULD NOT CUTOFF. I NOTICED THE DOOR WAS OPEN JUST AS I HAD BEGAN PULLING OFF. I HOPPED OUT SHUT THE DOOR GOT BACK IN ON THE DRIVERS SIDE ONLY TO SEE THAT THE INSTRUMENT PANEL WAS STILL DISPLAYING THAT THE DOOR WAS OPEN. WHAT'S RIDICULOUS IS ON SEPT 6, 2016 I WENT INTO THE DEALER (MARSHALL FORD WERE I BOUGHT THE CAR BRAND NEW WITH 13 MILES ON IT) BECAUSE THE REAR PASSENGER DOOR DID THE EXACT SAME THING WHICH WAS UNDER RECALL 15S16. WAS ADVISED BY THE SERVICE MANGER 'JIM" AT MARSHALL FORD, 1075 WEST TERRA LANE,O'FALLON,MO 63366 THAT THE "REPLACEMENT PART HAD A 12 MONTH/12,000 MILE WARRANTY'..I'M WITHIN THE 1 YR TIMEFRAME BUT HAVE EXCEEDED THE MILEAGE COMPONENT. I HAD TO GET IT FIXED SO I CAN GET AROUND AND WAS TOLD BY "RANDOLF" AT FORD MOTOR COMPANY CUSTOMER RELATIONS (800-392-3673) TO KEEP THE RECEIPT INCASE FORD ISSUES ANOTHER RECALL. THIS IS BEYOND UNSAFE AND RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000832June 23, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FIESTA. UPON DRIVING OUT OF A PARKING SPACE, THE CONTACT NOTICED THAT THE DOOR AJAR INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO PARK, EXITED THE VEHICLE, AND CHECKED THE FRONT PASSENGER DOOR BY OPENING AND CLOSING IT; HOWEVER, THE DOOR FAILED TO LATCH. THE CONTACT HAD TO TIE THE DOOR SHUT WITH A PLASTIC STRAP LIKE MATERIAL. THE CONTACT DROVE TO MARSHALL FORD (1075 W TERRA LN, O'FALLON, MO 63366 (636) 978-3673) WHERE IT WAS DIAGNOSED WITH A FAILED DOOR LATCH. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS SINCE THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT HE EXPERIENCED A FAILURE WITH THE REAR PASSENGER DOOR IN SEPTEMBER OF 2016, WHERE IT FAILED TO LATCH. THE VEHICLE WAS TAKEN TO MARSHALL FORD AGAIN AND THE REAR PASSENGER DOOR LATCH WAS DIAGNOSED AS FAULTY. THE CONTACT STATED THAT THE DEALER'S WORK ORDER ONLY STATED THAT ONE OF THE REAR DOORS WAS REPAIRED, NOT ALL FOUR DOORS AS INDICATED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN CALL FROM A SUPERVISOR. THE REAR PASSENGER DOOR LATCH FAILURE OCCURRED ON 9/8/2016 AND THE FRONT PASSENGER DOOR FAILURE OCCURRED ON 6/23/2017. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000482June 21, 2017
ELECTRICAL SYSTEM, POWER TRAIN
ALL WARNING LIGHTS COME ON, HEADLIGHTS GO OFF, AND THE RADIO GOES OFF AT RANDOM TIMES. ALSO THE TRANSMISSION WARNING COMES ON RANDOMLY (PER THE MESSAGE BOARDS THIS IS A COMMON ISSUE WITH THIS MODEL). IT'S BEEN IN THE DEALERSHIP'S SHOP 3 TIMES AND THEY'VE NOT BEEN ABLE TO DUPLICATE THE PROBLEMS THEREFORE THEY HAVE NOT FIXED THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000506June 21, 2017
ELECTRICAL SYSTEM
RADIO STOPS WORKING INTERMITTENTLY AND LOUD STATIC SOUNDS PERSIST EVEN WHEN THE RADIO APPEARS TO BE OFF. THE SOUND IS DISTRACTING AND CAN GET REALLY LOUD TO THE POINT THAT IT IS UNBEARABLE. ONLY SOLUTION IS TO PULL OVER AND STOP THE CAR. THE SOUND CONTINUES FOR A FEW SECONDS EVEN AFTER TURNING THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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