Ford Fiesta Complaints

3,175 consumer complaints on file.

#11021535September 5, 2017
ELECTRICAL SYSTEM, POWER TRAIN
CAR PARKED, BATTERY DEAD. JUMP STARTED CAR. CAR STARTED. ALL WARNING LIGHTS LIT ON DASH. ONLINE SEARCH RECOMMENDED DRIVING CAR TO RESET THE PROGRAMS. DROVE CAR AROUND BLOCK, CAR LOST ACCELERATION. FELT AS THOUGH TRANSMISSION WAS IN NEUTRAL. THE ENGINE REVVED WHILE GIVING GAS BUT WOULD NOT MOVE. TRANSMISSION MALFUNCTION WARNING LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020575August 30, 2017
UNKNOWN OR OTHER
TAKATA RECALL I HAD AN ISSUE WITH MY DOOR LATCHES. WHILE I HAD MY VEHICLE IN MOTION, A NOTIFICATION CAME UP THAT MY DOOR SUDDENLY OPEN. I WAS ABLE TO GET OUT AND ATTEMPT TO CLOSE MY REAR DOOR, UNFORTUNATELY, IT WOULD NOT STAY SHUT FORCING ME TO DRIVE WITH IT OPENED. I WAS WAS NOT INJURED BUT THIS IS A SAFETY CONCERN. I AM SINGLE AND DO NOT HAVE CHILDREN THEREFORE HARDLY ANYONE IS IN THE BACKSEAT OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020450August 29, 2017
STRUCTURE:BODY
THIS VEHICLE HAS HAD THE DOOR LATCH QUIT WORKING ON 3 OF 4 DOORS. LAST YEAR THE DRIVERS SIDE DOOR LATCH RELEASED WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. THIS PAST WEEK THE LATCH ON THE LEFT PASSENGER DOOR QUIT WORKING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I ALSO CALLED FORD MOTOR COMPANY AND THEY STATED THIS VIN ISN'T CURRENTLY LISTED AS PART OF THEIR DOOR LATCH RECALL. THIS VEHICLE WAS BUILT IN THE CUAUTITLN ASSEMBLY PLANT WHICH ACCORDING TO FORD MEDIA CENTER IS THE PLANT RESPONSIBLE FOR FAULTY DOOR LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020034August 28, 2017
POWER TRAIN
TRANSMISSION WAS SHUTTERING. I WAS IN BELIEF THIS WAS A WARRANTY ISSUE AS OUR COMPANY HAS HAD THE SAME ISSUE WITH OTHER FIESTAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019839August 26, 2017
STRUCTURE:BODY
PASSENGER SIDE BACK DOOR WILL NOT LATCH. THIS IS A DOOR I VERY RARELY USE AND WAS IN A PARKING LOT AT A GROCERY STORE WHEN I HAD TO USE THAT DOOR TO PUT GROCERIES IN THE BACK SEAT. WHEN SPEAKING WITH THE FORD COMPANY THEY STATED MY CAR DOES NOT QUALIFY FOR THE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019480August 25, 2017
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
IT STARTED SMOKING ALL OF A SUDDEN FROM THE ENGINE AREA. I THINK THE MANUFACTURER IS NOT REVEALING THE REAL PROBLEMS IN THE RECALL NOTICE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11019578August 25, 2017
STRUCTURE:BODY
CAR IS TWO YEARS OLD, ONE PERSON DRIVER, GOT IN CAR AND WENT TO SHUT DOOR. HANDLE BROKE RIGHT OFF FOR NO APPARENT REASON, ALL PLASTIC. NEED WHOLE NEW DOOR $498, NOT INCLUDING LABOR. FORD DEALERSHIP OR CORPORATE DID NOT CARE AT ALL OF COMMON SENSE THIS IS SHODDY WORKMANSHIP. STUCK, WILL NEVER BUY ANOTHER FORD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019324August 24, 2017
ENGINE
TL* THE CONTACT OWNED A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. AS SHE WAS STOPPING THE VEHICLE, ANOTHER MOTORIST ALERTED THE CONTACT OF FLAMES UNDERNEATH THE FRONT END OF HER VEHICLE. THE CONTACT AND HER PASSENGERS WERE ABLE TO EXIT SAFELY. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT WAS UNAWARE IF FIRE OR POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC, DEALER, OR THE INSURANCE COMPANY TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT ALSO STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE CONTACT WAS INFORMED TO DIRECT ALL QUESTIONS TO HER INSURANCE COMPANY. THE FAILURE MILEAGE WAS 62,053. ...UPDATED 10/19/17 *BF *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11019072August 23, 2017
VEHICLE SPEED CONTROL
I STOPPED TWICE ON AN INTERSECTION AND A TRAFFIC LIGHT AND THE ENGINE REVVED UP TO 3000 TO 4000 RPM INVOLUNTARILY FROM BETWEEN 500 AND 1000 RPM AND I HAD TO STEP HARD ON THE BRAKE IN ORDER NOT TO HAVE THE VIBRATING CAR MOVE FORWARD. NO, I DID NOT HIT THE BRAKE AND THE GAS PEDAL AT THE SAME TIME. AFTER I SHIFTED THE CAR INTO NEUTRAL AT THE NEXT RED LIGHT IT DID NOT SHOW THIS BEHAVIOR AGAIN. SO IT LOOKS LIKE A SOFTWARE GLITCH IN THE SHIFTING COMPUTER PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018919August 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FERMAN FORD LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON THREE ADDITIONAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016514August 21, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE, THE TECHNICIAN STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER TO HAVE THE SHUTTER SYSTEM INSPECTED. AFTER LEAVING THE INDEPENDENT MECHANIC AND DRIVING 35 MPH, THE CONTACT MADE A RIGHT TURN AND THE VEHICLE JERKED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER TSB: 14E08 TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED AT FREEWAY FORD (9700 LYNDALE AVE S, BLOOMINGTON, MN 55420 (952) 888-9481). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015856August 16, 2017
UNKNOWN OR OTHER
DRIVER DOOR WON'T CLOSE. DOOR LATCH IS BROKEN. WENT TO LOCK IT AFTER GETTING OUT AND THE DRIVER DOOR WON'T CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015372August 15, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD LINCOLN (6790 MT ZION BLVD, MORROW, GA 30260) WHERE THE CLUTCH WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED, BUT FAILED TO ACCELERATE ONCE AGAIN. THE VEHICLE WAS TAKEN TO COURTESY FORD (1636 DOGWOOD DR SE, CONYERS, GA 30013) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THROTTLE FAILED AND NEEDED TO BE REPLACED, AND THERE WAS A LEAK IN THE FUEL INJECTION VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT SHOULD KEEP THE RECEIPTS IN CASE OF A RECALL. NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 7.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015394August 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON THE EXPRESSWAY MY CAR BEGAN SMOKING AND BEGAN TO OVERHEAT WHICH CAUSED A CRACKED CYLINDER HEAD THAT SPRAYED OIL ALL OVER THE INSIDE OF MY HOOD SPARKING A SMALL FIRE UNDER THE HOOD. THE COMPUTER BEGAN TO SHUT THE CAR DOWN AND DISPLAYED A WARNING MESSAGE THAT STATED SUDDEN LOSS OF OIL PRESSURE, PLEASE PREPARE TO PULL OVER SAFELY. JUST AS I READ THAT MESSAGE THE BRAKES STARTED TO LOCK AND THE STEERING BECAME HARDER TO TURN AS I TRIED TO GET OFF THE NEXT EXIT FROM THE EXPRESSWAY. I REINJURED MY BROKEN ANKLE IN TRYING TO KEEP STOP AND CONTROL THE CAR. ONCE PULLED OVER THE CAR CONTINUED TO SMOKE AND NO LONGER STARTED. I FILED A CLAIM WITH MY INSURANCE AND IT WAS DENIED AS THEY FOUND THE CAUSE WAS DUE TO RECALL MECHANICAL OR ELECTRICAL BREAKDOWN STILL UNDER POWERTRAIN WARRANTY. I WENT ONLINE AND FOUND ON THE FORD MOTOR COMPANY MEDIACENTER WEBSITE THIS RECALL NOTICE DATE 3/29/17. MY VIN # WAS NOT ON THIS LIST BUT TO THE LETTER IS WHAT I EXPERIENCED: FORD ISSUES SAFETY RECALL FOR CERTAIN 2013-15 FORD ESCAPE, FORD FIESTA ST, FORD FUSION AND FORD TRANSIT CONNECT 1.6-LITER GTDI VEHICLES FOR UNDER-HOOD FIRE RISK FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 230,000 2014 FORD ESCAPE, 2014-15 FORD FIESTA ST, 2013-14 FORD FUSION AND 2013-15 FORD TRANSIT CONNECT VEHICLES EQUIPPED WITH 1.6-LITER GTDI ENGINES. FORD'S INVESTIGATION OF THESE VEHICLES HAS IDENTIFIED A RISK OF UNDER-HOOD FIRES. IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE AN ENGINE TO OVERHEAT, RESULTING IN A CRACK IN THE CYLINDER HEAD. A CRACKED CYLINDER HEAD CAN RESULT IN A PRESSURIZED OIL LEAK. OIL THAT COMES INTO CONTACT WITH A HOT ENGINE SURFACE INCREASES THE RISK OF A FIRE IN THE ENGINE COMPARTMENT. FORD IS AWARE OF 29 REPORTS OF FIRE ASSOCIATED WITH THIS ISSUE IN THE UNITED STATES AND CANADA. NO INJURIES HAVE BEEN REPORTED.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11015428August 15, 2017
STEERING
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF CLERMONT (LOCATED AT 1101 E HIGHWAY 50 CLERMONT, FL 34711 800-313-9787) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, RACK AND PINION, AND STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS-12835912. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 21,000. UPDATED 10/17/17*LJ UPDATED 10/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015211August 14, 2017
STRUCTURE:BODY
DOOR LATCH FAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015248August 14, 2017
ENGINE
ENGINE STALLS WHEN PUSHING IN CLUTCH. I HAVE HAD IT STALL AT LIGHTS, STOP SIGNS AND WHILE DOWN SHIFTING. HAS HAPPENED A COUPLE OF TIMES WHILE CAR IS IN MOTION BUT ALWAYS WHEN PUSHING THE CLUTCH IN OTHERWISE MOST STALLS ARE OCCURRING WHEN CAR IS STATIONARY WITH THE CLUTCH PUSHED DOWN WHILE WAITING AT LIGHT OR STOP SIGN, ETC. CAR JUST STALLS OUT. GENERALLY IT CAN AND HAS HAPPENED ANYTIME YOU PUSH DOWN ON THE CLUTCH. I HAVE HAD THE CAR 2 MONTHS SO FAR AND HAVE HAD THE CAR STALL AT LEAST 30 TIMES ALREADY AND AT LEAST 5 OF THOSE STALLS HAPPENED WHILE MAKING A LEFT TURN GOING ACROSS ONCOMING TRAFFIC AND ONCE WHEN HALFWAY ENTERING A ROUND ABOUT. I HAVE NOT HAD IT STALL ONCE CAR GETS PASSED SECOND GEAR BUT I WILL NOT PUT ANYONE IN MY CAR AS I'VE ALREADY ENCOUNTERED ALMOST BEING HIT A COUPLE OF TIMES BECAUSE OF ENGINE STALLING OUT ONCE THE CAR STARTING MOVING. PLEASE CHECK INTO THIS AS I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THIS CAR WITH NO CLEAR IDEA AS TO WHAT IS CAUSING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014518August 10, 2017
STRUCTURE:BODY
DOOR LATCH HAS BECOME WEAK AND IT IS NOT PROPERLY WORKING CAUSING THE DOOR TO SWING OPEN AND NEVER SHUTTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013491August 7, 2017
SEAT BELTS, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND FAILED TO ACCELERATE PROPERLY. IN ADDITION, A SCRAPPING TYPE NOISE WAS PRESENT COMING FROM THE STEERING WHEEL WHILE OPERATING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEAL HAMILTON FORD DEALER LOCATED IN CLOVIS, NEW MEXICO, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 10/19/17 *BF THE CONSUMER STATED THE SEATBELTS IN BACK WOULD LOCK UP WHILE IN USE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013570August 7, 2017
ENGINE, POWER TRAIN
VEHICLE HESITATES AND SPUTTERS WHEN TAKING OFF ON CITY ROADS, WHEN STOPPED AT STOP LIGHT OR MAKING A LEFT HAND TURN INTO TRAFFIC. REAL SCARY TO PULL OUT IN FRONT OF TRAFFIC, WHEN YOU COULD LOSE POWER. VERY STRESSFUL TO DRIVE. MISSES WHILE DRIVING ALSO. TCM HAS BEEN FLASHED. REPLACED. CLUTCH JUST REPLACED. OVERHEATING LIGHT COMES ON AND CAR LOSES POWER: ON CITY STREET, USUALLY WHEN STOPPED AT A TRAFFIC LIGHT. DANGEROUS.! HAS DONE MULTIPLE TIMES. 3RD TIME INTO DEALER FOR OVERHEATING. LAST TIME WHEN, PULLED OVER, AFTER LOSING POWER, IN CITY TRAFFIC, HOOD WAS RAISED TO CHECK FAN, AND THE FAN WAS RUNNING BUT THIS IS WHAT DEALERSHIP REPLACED. OVERHEATING SEEMS TO HAPPEN WHEN STOPPED IN CITY TRAFFIC. OVERHEATING LIGHT COMES ON AND THEN THERE'S A POWER LOSS. I THINK THE ONLY REASON YOU DON'T HAVE A REAL LOT OF COMPLAINTS ABOUT FORD FIESTAS IS BECAUSE, I DON'T THINK A LOT OF PPL KNOW TO GO HERE TO REPORT PROBLEMS. I JUST FOUND IT.JUST LIKE PRIOR PERSON SAID, IF YOU TRY TO SELL IT, FORD REALLY TAKES ADVANTAGE OF YOU. EVEN THOUGH YOUR CAR IS ONLY TWO YEARS OLD, AND YOU HAVE A DEFECTIVE PRODUCT. THANK YOU. SO YOUR STUCK...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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