Ford Fiesta Complaints

3,175 consumer complaints on file.

#10381266February 9, 2011
STEERING
TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY FAILED AND MADE IT DIFFICULT TO TURN THE WHEEL. THE FAILURE OCCURRED ONCE. THE CONTACT DROVE HOME. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 68.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381065February 7, 2011
UNKNOWN OR OTHER
EARLY PRODUCTION MODELS OF THE 2011 FORD FIESTA SUFFER FROM THE SAME ISSUE WITH THE DOOR ACTIVATION AS THE F150'S RECALLED. \EARLY PRODUCTION FIESTAS SHOULD ALSO BE RECALLED. "BEGINNING WITH 2011 MODELS BUILT AFTER JULY 2010, DESIGN CHANGES WERE MADE TO IMPROVE THE ROBUSTNESS OF THE OUTSIDE DOOR HANDLES TO MINIMIZE THE POSSIBILITY OF THE HANDLES STARTING TO ACTIVATE IN SIDE IMPACT CRASHES" HTTP://WWW.IIHS.ORG/RATINGS/RATING.ASPX?ID=1395 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377982January 20, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 40 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO 60 MPH AND THE RPMS INCREASED TO OVER 500 RPMS. THE CONTACT SHUT THE CRUISE CONTROL OFF AND THE SPEED RESUMED ITS NORMAL STATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER WAS REPROGRAMMED. THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376507January 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
UNUSUAL CLUNKING NOISES WHEN STARTING IN THE COLD. SOUNDS LIKE A DEAD-BATTERY START, BUT LOUDER. CAN START CAR, BUT NOT WITHOUT THIS ODD NOISE. YESTERDAY, AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. ALSO, FIRST AND SECOND GEARS ARE NOT ENGAGING PROPERLY; THERE IS A CLUNK WHEN SLOWING DOWN AND IT IS HERKY-JERKY. IT IS IN FOR SERVICE NOW AS I TYPE, BUT THE COURTESY VAN DRIVER TOLD ME THEY HAVE HAD 2 FIESTA'S IN ALREADY WITH THIS PROBLEM AND HE WOULDN'T BE SURPRISED IF THERE WERE A RECALL. GULP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373212December 29, 2010
ENGINE AND ENGINE COOLING
VENTILATION DUCT FALLS ONTO DRIVER'S RIGHT FOOT DURING VEHICLE OPERATION, INHIBITING THE DRIVER'S ABILITY TO CONTROL THE ACCELERATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371614December 17, 2010
POWER TRAIN
THIS VEHICLE, BOUGHT NEW IN SEPTEMBER, 2010, HAD LOUD SOUNDS COMING FROM THE ENGINE AREA. FORD HAS PUT 2 NEW TRANSMISSIONS IN IT. THE 3RD REPAIR ATTEMPT WAS DIAGNOSED AS A PROBLEM THAT "ENGINEERING HAS TO COME UP WITH A SOLUTION". FORD, ON TWO OF THE 3 REPAIR ATTEMPTS, SENT OUT A FIELD ENGINEER TO INSPECT THE VEHICLE. THE FIRST ENGINEER (ON THE 2ND REPAIR ATTEMPT) SAID TO PUT ANOTHER NEW TRANSMISSION IN THE VEHICLE, (THE 2ND NEW TRANSMISSION TO BE PUT IN THE VEHICLE). THIS STILL DID NOT SOLVE THE PROBLEM. THE PROBLEM, ACCORDING TO THE SERVICE MANAGER (ON THE 3RD REPAIR ATTEMPT, 2 AT ONE DEALER, AND THIS 1ST ATTEMPT AT ANOTHER DEALER, - THIRD OVERALL) SAID "IT'S THE CLUTCH. WE TOOK OTHER CARS OUT, AND WITH THE LAPTOP, WE WERE ABLE TO DUPLICATE IT ON EVERY ONE OF THEM." THE DUPLICATION HE WAS SPEAKING OF INVOLVES THE TRANSMISSION AND IT'S CLUTCH SYSTEM, JUST INTRODUCED THIS MODEL YEAR OF 2011 BY FORD. IT IS THE 6 SPEED AUTOMATIC TRANSMISSION, WITH A DUAL CLUTCH. THE SITUATION IS THAT WHEN YOU COME TO A SUDDEN STOP, THE TRANSMISSION DOES NOT DOWNSHIFT TO A LOWER GEAR FAST ENOUGH. WHEN YOU TRY TO ACCELERATE, AFTER A SUDDEN STOP, THE VEHICLE SEEMS STUCK IN A HIGHER GEAR. THE CAR MOMENTARILY STALLS BEFORE TAKING OFF. THIS IS VERY DANGEROUS WHEN TRYING TO CROSS LANES OF A HIGHWAY AT BUSY TIMES. WE DO NOT FEEL SAFE IN IT. WE WERE TOLD, IN AN EMAIL, BY A FORD CUSTOMER SERVICE MANAGER, "AS I EXPLAINED TO YOU ON THE PHONE THE FORD ENGINEERS ARE AWARE AND ARE RESEARCHING A SOLUTION TO YOUR VEHICLE'S CONCERN. YOUR VEHICLE IS SAFE TO DRIVE SO YOU MAY CONTINUE TO ENJOY IT WHILE WAITING TO BE CONTACTED BY (NAME WITTHELD) SERVICE MANAGER AT THE DEALER AND MYSELF".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369627December 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 FORD FIESTA, HAVE HAD FOR 28 DAYS (PURCHASED ON 11/10/10) HAS BEEN IN TO SHOP TWICE. FIRST TIME THE ENGINE WAS VERY SLOW TO TURN ON--LIKE A DEAD BATTERY WITH CLICKING NOISES. THIS TIME, THE CAR WAS SLOW TO TURN ON AND WOULD NOT GO INTO GEAR, WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. FINALLY GOT IT TO FUNCTION, BUT WAS VERY WORRIED ABOUT DRIVING IT. TOOK TO DEALERSHIP TODAY, THEY RECHARGED THE BATTERY AND SCRAPPED SOME PAINT OFF OF SOME PART AND PUT SOME KIND OF OIL ON IT. I WAS TOLD THAT BATTERY PROBLEMS COULD AFFECT SOME THING IN THE TRANSMISSION'S MEMORY AND THAT THE CAR COULD "FORGET" HOW TO GO INTO GEAR OR FORGET WHAT GEAR IT IS IN. THIS WORRIES ME AS I DRIVE QUITE A BIT FOR WORK. I WAS TOLD AT DEALERSHIP THAT ALL VEHICLES HAVE PROBLEMS WITH THEM (CHEVY, DODGE, ETC....) I AM NOT COMPLETELY SATISFIED WITH THAT. I AM KEEPING ALL PAPERWORK RELATED TO THIS BECAUSE I DON'T THINK CHARGING THE BATTERY AND SCRAPING SOME PAINT HAS ANYTHING TO DO WITH FIXING THIS PROBLEM. THE CAR HAS 1200 MILES ON IT (MAINLY HIGHWAY) AND I REALLY EXPECTED A MUCH BETTER PRODUCT. I EVEN HAD TO MISS A NIGHT OF WORK DUE TO SITTING IN THE SERVICE DEPARTMENT THE BATTER PART OF THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368057November 28, 2010
TIRES
TIRE BLOWOUT OF A NEW 2011 CAR, WITH LESS THEN 900 MILES ON IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10362886October 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2011 FORD FIESTA. WHILE REVERSING OR ATTEMPTING TO STOP, THE CONTACT NOTICED A LOUD NOISE. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO STATED THAT THE TRANSMISSIN NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED BY THE LOCAL DEALER BUT THE FAILURE CONTINUED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,046.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360794October 16, 2010
SEAT BELTS
DRIVER'S SEAT BELT LATCH HAS TROUBLE LATCHING OR DOESN'T HOLD. WILL BE REPLACING SEAT BELT LATCH THIS WEEK THROUGH DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359045October 4, 2010
AIR BAGS, AIR BAGS:FRONTAL
AIRBAG OFF LIGHT COMES ON FREQUENTLY WHEN ADULT PASSENGER IS SEATED IN 2011 FORD MUSTANG . YOUR WEB SITE DOES NOT ALLOW ME TO SELECT A FORD MUSTANG FROM THE DROP DOWN MENU SO MY APOLOGY BECAUSE YOU HAVE TO SELECT SOME SORT OR VEHICLE TO CONTINUE FILING THIS COMPLAINT. THE PASSENGER AIRBAG OFF LIGHT COMES ON AT VARIOUS STAGES OF DRIVING. MY WIFE WEIGHS 130 LBS AND IT GOES OFF WITH HER SITTING THERE. IT COMES OFF AND ON AT RANDOM TIMES FOR AS LONG AS 30 SECONDS WEATHER YOU ARE DRIVING STRAIGHT ,AROUND A CORNER , ACCELERATING OR DECELERATING. THIS PROBLEM STARTED ON MY DRIVE HOME FROM THE DEALERSHIP. I HAVE HAD THE VEHICLE IN FOR SERVICING AT MAROONE FORD OF DEL RAY BEACH, FL. TWICE. THE LAST TIME THEY KEPT THE CAR FOR 6 DAYS AND TOLD ME EVERY PART ASSOCIATED WITH THE AIRBAG SYSTEM WAS REPLACED. WHEN I DROPPED THE CAR OFF I SHOWED THEM CEL PHONE VIDEO OF MY WIFE IN THE SEAT, THE CAR MOVING, AND THE AIRBAG OFF LIGHT ILLUMINATED. THE PROBLEM IS STILL HAPPENING. THIS CAR IS A CONVERTIBLE AND I WOULD HAVE NEVER PURCHASED IT IF I WOULD HAVE KNOWN THE KIND OF JEOPARDY THAT I WAS PLACING PASSENGERS IN EVERY TIME THEY RIDE IN MY CAR. THE TROUBLE IS THAT YOU CAN BE HIT AT ANY TIME AND HAVING THE PASSENGER AIRBAG NOT WORKING AT VARIOUS STAGES OF NORMAL DRIVING IS NOT ACCEPTABLE IN THE LEAST. I OWN OTHER MAKES OF CARS WITH SIMILAR SYSTEMS AND HAVE NO PROBLEMS. I DID A SEARCH ON THE INTERNET AND FOUND A LOT OF OTHER PEOPLE WHO HAVE HAD THIS PROBLEM AND THEY HAVE POSTED THEIR VIDEO ON LINE DOCUMENTING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357456September 25, 2010
SEATS
THE NEW HEAD RESTRAINT POSITION ON THE CARS MAKE IT IMPOSSIBLE FOR MY WIFE TO DRIVE THE CAR COMFORTABLY. SHE HAS SHORT ARMS AND LEGS, WHICH REQUIRE THE SEAT TO BE FORWARD AND UPRIGHT. THE HEADREST IN THIS POSITION IS PLACES HER HEAD TIPPED DOWN TOWARD HER CHEST. AGAIN, UNCOMFORTABLE TO DRIVE. TO GET THE SEAT WHERE IT NEEDS TO BE TO DRIVE, AND HER LOOKING STRAIGHT OUT THE WINDSHIELD, THE HEADREST NEEDED TO BE REMOVED AND/OR INSTALLED BACKWARDS. THE BACKWARDS POSITION IS A SAFER OPTION. A HEADREST WITHOUT AS MUCH OF A PITCH FORWARD IS NEEDED. HER 2002 FOCUS WAS NO PROBLEM, BUT REGRETFULLY THE HEADRESTS ARE NOT INTERCHANGEABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347296August 4, 2010
SERVICE BRAKES, HYDRAULIC
YOU'VE FILED A PROBLEM INCORRECTLY. THE BELOW COMPLAINT WAS FILED UNDER FIESTA, BUT IT'S CLEARLY AN F250 PICKUP THAT HAD THE PROBLEM. REPORT DATE : AUGUST 4, 2010 AT 04:22 PM SEARCH TYPE : VEHICLE YEAR : 2011 MAKE : FORD MODEL : FIESTA RESULTS : 1 | ALL RECORDS DISPLAYED MAKE : FORD MODEL : FIESTA YEAR : 2011 MANUFACTURER : FORD MOTOR COMPANY CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10344678 NUMBER OF DEATHS: 0 DATE OF FAILURE: JUNE 9, 2010 VIN : [XXX]... COMPONENT: SERVICE BRAKES, HYDRAULIC CHECK TO REQUEST RESEARCH. SUBMIT BELOW. GET SUMMARY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#521369September 26, 1997
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
STUCK ACCELERATOR, CAUSING VEHICLE TO ACCELERATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#979802February 27, 1996
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRYING TO START THE CAR, THE ENGINE LOCKED UP. PLEASE DESCRIBE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta