Ford Fiesta Complaints

3,175 consumer complaints on file.

#10683521February 15, 2015
VISIBILITY/WIPER
THE FRONT WINDSHIELD WIPERS DIDN'T WORK WHEN THE TEMPERATURE WAS COLD. MY DAUGHTER WAS ALMOST IN AN ACCIDENT WHEN THE WINDSHIELD ICED UP. WE HAD TO FIND A TIME WHEN FORD SERVICE COULD SEE THE PROBLEM AND WERE TOLD THE FIESTA NEEDED A NEW WINDSHIELD WIPER MOTOR. $400 WHEN I ASKED SERVICE HOW THIS COULD HAPPEN ON SUCH A NEW VEHICLE I WAS TOLD THE MOTOR DOES WEAR OUT. I ASKED WHAT WE COULD DO TO PREVENT THIS FROM HAPPENING AGAIN AND WAS TOLD THE MOTOR SHOULD LAST 4 YEARS, THE SAME AS THIS ONE. I'VE NEVER HAD A WINDSHIELD WIPER MOTOR GO BAD AND I KEEP CARS FROM 10-15 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683426February 14, 2015
VEHICLE SPEED CONTROL
NO WAY TO KNOW WHETHER OR NOT YOU HAVE TURNED CRUISE CONTROL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683375February 13, 2015
STRUCTURE:BODY
I PUT MY BABY INTO HER CAR SEAT, CLOSED THE BACK PASSENGER DOOR, AND STARTED DRIVING WHEN THE "DOOR AJAR" WARNING LIGHT ON THE DASH APPEARED. I IMMEDIATELY STOPPED AND SAW THAT THE BACK PASSENGER DOOR WAS AJAR. HER DOOR WOULD NOT STAY CLOSED. NOTHING I ATTEMPTED WOULD FIX IT. THE CAR WAS NEVER DAMAGED, AND THE BROKEN DOOR RECEIVED BARELY ANY USE, AS SHE IS UNDER SIX MONTHS OLD. I HAD TO TIE A SWADDLE BLANKET TO THE HANDLE AND HOLD ON WHILE DRIVING US HOME. I IMMEDIATELY CALLED THE DEALERSHIP WHERE WE HAD PURCHASED THE CAR (FORD AKINS) AND WAS TOLD THAT THERE WERE NO RECALLS, DESPITE THE FACT THAT THERE IS AN ONGOING INVESTIGATION, AND THAT WE WOULD BE CHARGED TO FIX A GLARING SAFETY ISSUE EVEN THOUGH WE HAD PURCHASED THE EXTENDED WARRANTY AND THE CAR WAS EXACTLY FOUR YEARS OLD. I WAS ALSO TOLD THAT THEY WOULD HAVE TO ORDER THE PART, AND AM NOW LEFT WAITING WITH MY BABY IN THE BACK OF A CAR WITH A DOOR THAT IS DUCT TAPED CLOSED. I CONSIDER THIS TO BE AN EXTREMELY SERIOUS SAFETY COMPLAINT, AND DON'T TRUST THAT ANOTHER DOOR WON'T FLY OPEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683052February 12, 2015
ELECTRICAL SYSTEM
I HAVE A 2012 FORD FIESTA AND MY TRUNK RECENTLY STARTED OPENING UP ON IT'S OWN. THE CAR CAN BE ON OR OFF, STATIONARY OR IN MOTION, AND THE TRUNK WILL JUST POP OPEN ON ITS OWN. I FIRST NOTICED THAT THE BUTTON TO OPEN THE TRUNK WOULD NOT ENGAGE WHEN I PRESSED ON IT TO OPEN THE TRUNK, AND I HAD TO USE THE BUTTON ON THE KEY TO OPEN THE TRUNK, AND THEN IT JUST STARTED POPPING OPEN ON ITS OWN. IF I AM SITTING IN THE CAR I CAN HEAR IT CLICK AND THEN THE TRUNK OPENS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682712February 11, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
I PURCHASED A FORD FIESTA 2011 IN OCTOBER, 2010. WITHIN THE FIRST YEAR OF OWNERSHIP (AROUND 8,000 MILES), THE CAR BEGAN TO SHUTTER UPON INITIAL ACCELERATION AT LOW SPEEDS, ESPECIALLY WHEN GOING UP OR DOWN AN INCLINE; WHEN MOVING THE ACCELERATOR PEDAL BACK AND FORTH QUICKLY (IN STOP AND GO TRAFFIC, FOR EXAMPLE, OR WHEN ACCELERATING TO TURN LEFT FROM A STOP) THE RPMS WOULD JUMP AND THE CAR WOULD NOT ACCELERATE PROMPTLY, AND THEN ONLY AFTER HARSH JERKING. NUMEROUS TRIPS TO THE DEALERSHIP RESULTED IN SEVERAL EXPLANATIONS (AND COSTLY "REPAIRS"), INCLUDING BEING TOLD I NEEDED A COMPLETE ENGINE FLUSH, FAULTY BRAKE CALIPERS, RECALIBRATION OF THE COMPUTER SOFTWARE, AND THE CLASSIC "THAT IS NORMAL OPERATION FOR THE CAR." AS OF FEBRUARY, 2015 (MY CAR NOW HAS 50,000), THE ISSUE CONTINUES TO PERSIST AND, MOST CONCERNING OF ALL, MY CAR WILL NOW PERIODICALLY STALL WITH COMPLETE ENGINE AND ELECTRICAL FAILURE. PLEASE NOTE THE ISSUE DESCRIBED ABOVE OCCURS FROM A STOP AND/OR AT SLOW SPEEDS. MY CAR HAS STALLED SEVERAL TIMES WHILE I WAS ATTEMPTING TO TURN LEFT OR PULL INTO THE ROAD FROM A DRIVEWAY. THESE ARE PARTICULARLY HAZARDOUS TIMES FOR THE CAR TO FAIL AND SEVERELY COMPROMISE NOT ONLY MY SAFETY BUT THOSE OF OTHER DRIVERS ON THE ROAD. FRUSTRATINGLY, THE DEALERSHIPS CONSISTENTLY REPORT "THERE IS NOTHING WRONG WITH THE CAR" AND "IT FUNCTIONS NORMALLY." A CAR LIKE MINE -- RELATIVELY NEW, AVERAGE MILEAGE, WITH MAINTENANCE ALWAYS COMPLETED AT A FORD DEALERSHIP AND ACCORDING TO MANUFACTURER RECOMMENDATIONS -- SHOULD NOT STALL. I AM GREATLY CONCERNED EACH AND EVERY TIME I DRIVE THE CAR AND FORD'S APPARENTLY INABILITY TO SOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682747February 11, 2015
VISIBILITY/WIPER
TL*THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THERE WAS A REFLECTION ON THE REAR VIEW MIRROR WHILE LOOKING THROUGH THE REAR WINDOW. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY APPLIED TINT TO THE REAR WINDOW HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682396February 10, 2015
VISIBILITY/WIPER
SNOW IS ENTERING THROUGH THE COWL TOP ARE AND MELTING, THE WATER ENTERS THE BLOWER MOTOR AND THEN FREEZES THE BLOWER MOTOR. THIS MAKES IT SO MY CAR HAS NO HEAT OR FUNCTIONAL DEFROSTER. WHEN I BROUGHT THE CAR BACK TO THE DEALERSHIP I PURCHASED IT FROM THEY STATED IT WAS A "DESIGN FLAW" AND "COMMON PROBLEM." THE SUGGESTION THEY GAVE ME WAS TO KEEP SNOW AND ICE AWAY FROM THE COWL TOP WHICH IS UNREALISTIC FOR WHERE I LIVE. I HAVE DRIVEN TO AND FROM WORK THREE TIMES THIS WINTER WITHOUT HEAT IN MY CAR, AND SINCE THERE IS NO DEFROSTER MY WINDOWS ALSO HAVE TO BE CRACKED OPEN TO MAKE SURE THAT WINDOWS DO NOT FOG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682502February 10, 2015
ENGINE, VEHICLE SPEED CONTROL
I AM BRINGING THIS CAR IN FOR THE FIFTH TIME NOW FOR DIFFERENT REASONS. MAIN PROBLEM IS SHUDDERING, JOLTING, AND HESITATING. I ALMOST GOT IN AN ACCIDENT ON FEBRUARY 3RD FROM THE CAR HESITATING WHEN PLACING FOOT ON GAS PEDAL. I HAVE TO REPLACE CLUTCH FOR SECOND TIME, AND I ONLY HAVE HAD THE CAR FOR 6 MONTHS. ....UPDATED 04/08/15 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682536February 10, 2015
ENGINE, POWER TRAIN
WHEN TAKING OFF FROM A STOP THE ENGINE SHUTTERS CAUSING A DELAY IN ACCELERATION.THIS HAS ALMOST CAUSE MANY ACCIDENTS. IT IS VERY STARTLING WHEN THE WHOLE VEHICLE STARTS TO BOUNCE AND SHAKE. CLUTCH PARTS HAVE BEEN REPLACE 2 TIMES NOW. OTHER WORK HAS BEEN DONE TO TRY AND FIX THE PROBLEM WITH NO LUCK.OVER 20 TIMES IN SHOP. I ALSO HAVE BEEN TOLD FORD HAS CHOSEN TO SET GUIDE LINES NOW THAT THEY SAY SHUTTER IN THE TRANSMISSION IS NORMAL. NORMAL DOES NOT HELP WHEN I'M TRYING TO PULL OUT ON A HIGHWAY AND LOSE POWER. I WOULD LIKE TO KNOW IF THERE HAS BEEN OTHER REPORTED ISSUES. THIS CAR IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682251February 9, 2015
POWER TRAIN
THE TRANSMISSION WOULD NOT SHIFT PROPERLY AND MADE GRINDING SOUNDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682306February 9, 2015
STRUCTURE:BODY
MY WIFE DRIVES THIS CAR ALMOST EXCLUSIVELY TO WORK AND RARELY WITH A PASSENGER. THIS DAY, I WAS THE PASSENGER AND AS WE WERE LEAVING A FRIENDS HOUSE, I CARRIED OUT A BAG AND OPENED THE REAR PASSENGER SIDE DOOR, PUT THE BAG ON THE SEAT, AND CLOSED THE DOOR IN A NORMAL FASHION. TO MY SURPRISE, THE DOOR BOUNCED BACK OPEN. I INSPECTED THE DOOR FRAME, EXPECTING TO FIND A SEATBELT OR SIMILAR PREVENTING CLOSURE BUT THERE WAS NOTHING. I JIGGLED THE HANDLE AND ATTEMPTED TO CLOSE THE DOOR AGAIN. IT BOUNCED. I THEN ACTUATED THE INSIDE DOOR HANDLE AND TRIED AGAIN. BOUNCED. I CYCLED THE CHILD LOCKS. BOUNCED. THEN I INSPECTED THE MECHANISM THAT IS DESIGNED TO CATCH THE DOOR CLOSED AND FOUND IT COULD BE MOVED FREELY WITH MY FINGER OR A DEVICE LIKE A KEY. THERE WAS NO MECHANICAL RESISTANCE OR "CLICK" OR ANY OTHER INDICATION THAT IT WOULD HOLD THE DOOR CLOSED. I WENT TO THE DRIVER SIDE REAR DOOR AND COMPARED ITS CLOSURE MECHANISM TO THE PASSENGER SIDE DOOR AND FOUND THIS DEVICE COULD NOT BE EASILY MOVED. A QUICK GOOGLE SEARCH FOUND MANY SIMILAR PROBLEMS DOCUMENTED WITH THE ONLY RESOLUTION BEING REPAIR BY FORD. WE WERE FORCED TO DRIVE HOME WITH THE REAR DOORS TIED TOGETHER TO HOLD THE PASSENGER DOOR SHUT. I MADE AN APPOINTMENT WITH MULLINAX FORD WHO STATED IT WAS NOT UNDER WARRANTY OR RECALL, EVEN THOUGH ONLINE DOCUMENTATION SUGGESTS THERE IS A FEDERAL INVESTIGATION ONGOING WITH THIS PROBLEM. THE REPAIR BILL WAS $400+ DOLLARS. I CONSIDER THIS TO BE A SERIOUS SAFETY CONCERN. I HAVE NO DOUBT IT COULD HAVE HAPPENED WHILE THE VEHICLE WAS IN MOTION, POTENTIALLY WITH BACK SEAT PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682358February 9, 2015
POWER TRAIN
VEHICLE EXHIBITS A CONSTANT SHUTTERING/JARRING EFFECT FROM THE TRANSMISSION WHILE UNDER ACCELERATION AND DURING SHIFTS. VEHICLE TRANSMISSION ISSUE CAUSES INTERMITTENT ACCELERATION WHICH RESULTS COULD CAUSE AN ACCIDENT. VEHICLE HAS BEEN ENTERED FOR SERVICE ON 2 SEPARATE OCCASIONS FOR THIS ISSUE, AND HAS YET BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682382February 9, 2015
STRUCTURE:BODY:DOOR
THE REAR DOOR ON THE PASSENGER SIDE WILL NOT LATCH SHUT OR STAY CLOSED. THE MAJORITY OF THE TIME I'M THE ONLY PERSON WHO USES THE CAR, SO I PRIMARILY USE THE DRIVER DOOR. TODAY, I OPENED AND CLOSED THE REAR PASSENGER SIDE DOOR TWICE, AND THE SECOND TIME I ATTEMPTED TO CLOSE IT, IT FAILED TO LATCH AND I HAVEN'T BEEN ABLE TO LATCH IT SHUT SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681756February 6, 2015
VEHICLE SPEED CONTROL, ENGINE
MAJOR ISSUES WITH THE TRANSMISSION SYSTEM, INCLUDING ROLLING BACKWARDS AFTER COMING TO A STOP, HESITATING WHEN SHIFTING, CLUNKING AND CHATTERING WHEN SHIFTING, RESPONDING SLOWLY WHEN ACCELERATING, FEELING LIKE THE TRANSMISSION IS SEARCHING FOR THE CORRECT GEAR BUT CANNOT FIND IT, AND THE RPM SPIKES AND DROP WHEN SHIFTING. TWO SOFTWARE UPDATES FOR THE TRANSMISSION AND TWO REPLACEMENTS OF THE CLUTCH HAVE BEEN MADE WITHIN THE LAST 1 AND A HALF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681393February 5, 2015
POWER TRAIN
ALWAYS: LATER RESPONSE TO ACCELERATION, ROLL BACK ON HILL, AND GRINDING NOISE. DEALERS WERE NEVER ABLE TO DETERMINE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681526February 5, 2015
ELECTRICAL SYSTEM
10/25/14 PURCHASED FORD FIESTA, FROM FLETCHER JONES IMPORTS. ON 10/28/14 FIESTA WOULD NOT START AND WAS TOWED BACK TO FLETCHER JONES. ON 12/15/14 FIESTA WOULD NOT START AND WAS TOWED TO FRIENDLY FORD DEALER. ON FEBRUARY 2 FIESTA WOULD NOT START AND AGAIN TOWED TO FRIENDLY FORD DEALER; WHERE, AT THE WRITING OF THIS FIESTA COMPLIANT { 2/05/15} IS STILL AT FRIENDLY FORD DEALER. I AM A SENIOR AND I FEEL I WAS A PREY, I WAS NEVER INFORMED OF THE CAR MECHANICAL CONDITION. I WAS INTIMIDATE BY [XXX] , WHO TOLD ME, "YOU BOUGHT IT, YOU OWN IT, AND THAT NEVADA DOES NOT HAVE A LEMON LAW. I PAID CASH FOR THAT FORD FIESTA. CAN YOU HELP ME COME TO A FAIR AGREEMENT OR TO RETURN THE FIESTA BACK TO FLETCHER JONES IMPORTS, LAS VEGAS, NV 89117. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681349February 4, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. A PEDESTRIAN NOTIFIED THAT THE REAR PASSENGER DOOR WAS OPENED AND THE DOOR FAILED TO LATCH. THE CONTACT USED BUNGEE CORDS IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680774February 3, 2015
POWER TRAIN
2013 FORD FIESTA HAS 25K MILES IT STARTED TO SHUDDERING WHEN IN REVERSE AND WHEN IN DRIVE AT ABOUT BETWEEN 20 AND 40 MILES PER HOUR. I HAVE TAKEN IT(6 TIMES) TO THE FORD DEALER WHERE I BOUGHT IT. THEY HAD IT THIS TIME FOR TWO DAYS AT THEIR SHOP AND RAN DIAGNOSTICS THE DEALER TOLD ME EVERYTHING WAS FINE. THE NEXT DAY AS I WAS DRIVING IN REVERSE AND IT STARTED TO SHUDDER VERY HARD SO MUCH THAT I HAD TO STOP AND HAD A GET OF THE CAR. WAITED FOR MORE THAN 20 MINUTES BEFORE I RESTARTED, I HAVE ASK FOR TO BUY OR TRADE IN THE CAR FOR ANOTHER BUT THEY REFUSE TO DO IT I REALLY AND FED UP AND ABOUT TO KICK THE CAR TO THE CURB....PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680677February 2, 2015
POWER TRAIN
I PURCHASED A 2011 FORD FIESTA WITH APX 30000 MILES FROM THE FORD DEALERSHIP IN ABOUT DECEMBER 2013. WITHIN 2 MONTHS IT WAS AT THE DEALER HAVING NEW CLUTCHES PUT IN THE TRANSMISSION. THIS APPARENTLY IS A COMMON PROBLEM. SIX MONTHS LATER IT BEGAN TO HAVE THE SAME ISSUE. THE VEHICLES HAS UNPREDICTABLE ACCELERATION WHICH IS DANGEROUS WHEN PULLING ONTO THE ROADWAY. I FEAR I WILL BE RUN OVER AS THE CAR SHUTTERS AND FAILS TO ACCELERATE. I HAVE BEEN WAITING 4 MONTHS FOR FORD TO FIX IT. THE PARTS ARE APPARENTLY ON BACK ORDER. I FEAR THAT PEOPLE WILL START BEING SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680697February 2, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SERVICE BRAKES
CAR CANNOT BE DRIVEN IN SNOW. IF TRYING TO START FROM A COMPLETE STOP IN 1" OF SNOW, THE TRACTION CONTROL WILL CUT POWER TO THE WHEELS, LEAVING YOU STUCK IN PLACE. THIS IS VERY DANGEROUS AS IT CAN LEAVE THE DRIVER STUCK IN THE MIDDLE OF AN INTERSECTION AS HAPPENED TO ME TODAY. FORD HAS SINCE ADDED A WAY TO DISABLE THE TRACTION CONTROL, BUT THIS MODEL YEAR IS EXTREMELY DANGEROUS IN THE SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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