Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10855277April 13, 2016
TIRES
TIRE FAILURE AT HIGHWAY SPEED. TREAD SEPARATED FROM SIDEWALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854316April 8, 2016
WHEELS
TL* THE CONTACT OWNS A 2004 CROWN VICTORIA. THE CONTACT STATED THAT THE VEHICLE HAD THREE MANUFACTURER RECALLS THAT NEEDED TO BE COMPLETED BY THE DEALER; HOWEVER, THEY WERE NOT COMPLETED WITHIN A REASONABLE TIME FRAME. THE DEALER WAS NOTIFIED SEVERAL TIMES THAT THE WHEEL WELLS HAD A PREMATURE LEAK OF AIR AND THAT THE TIRES HAD TO CONSTANTLY BE REFILLED WITH AIR. THE MANUFACTURER AND THE DEALER INDICATED THAT BECAUSE THE CONTACT WAS NOT A GOVERNMENT OFFICIAL, THEY WERE NOT REQUIRED TO COMPLETE THE RECALL REPAIR FOR ONE OF THE THREE RECALLS. THE CONTACT INDICATED THAT THE DEALER WAS TO SCHEDULE THE REPAIRS FOR THE OTHER TWO RECALLS AND WAS UNCERTAIN OF WHEN THE WHEELS WOULD BE EITHER REPLACED BY THE DEALER OR AN INDEPENDENT REPAIR SHOP. THE TIRES HAD NOT YET BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854188April 7, 2016
ENGINE
THE SPARK PLUGS HAVE BEEN EJECTING THEMSELVES FROM THE ENGINE, TAKING PART OF THE CYLINDER HEAD WITH THEM MAKING REPAIRS DANGEROUS AND COSTLY. SOMETIMES THE SPARK PLUG STAYS ATTACHED TO THE COIL, CAUSING FUEL VAPORS TO IGNOTE, BUT MOST OF THE TIME THEY RIP THE COIL PACK AND BOOT OUT WITH THEM. THIS HAS HAPPENED FOUR TIMES WITH MY LAST CROWN VICTORIA AND TWICE WITH MY CURRENT ONE. IT ALWAYS HAPPENS AS THE VEHICLE HAS BEEN DRIVING DOWN THE ROAD, CAUSING A DRAMATIC LOSS OF POWER AND SOMETIMES A FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10851721March 26, 2016
SERVICE BRAKES
HYDRAULIC LINE TO REAR BRAKE FAILED (RUPTURED) CAUSING IMMEDIATE RELEASE OF BRAKE FLUID UNDERNEATH DRIVER FRONT FLOOR PAN AT LOCATION OF INTEREST MENTIONED IN RECALL/"SAFETY IMPROVEMENT PROGRAM". OWNER WAS NOT CONTACTED REGARDING NOTICE WHICH INCLUDES INSPECTION OF BRAKE LINES, REPLACEMENT OF CLIPS (TO AVOID WEAR) AND POSSIBLE REPLACEMENT OF BRAKE LINE AND BLEEDING IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850226March 17, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNING. THE VEHICLE WAS STOPPED AND PLACED INTO THE PARK POSITION AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846336March 13, 2016
VISIBILITY/WIPER
I PURCHASED THIS VEHICLE 11/2015 FROM A LOCAL TOWN. THE WIPERS HAVE STARTED TO WORK OR NOT WORK OCCASIONALLY. THE LAST TIME THEY STOPPED I DROVE DIRECTLY TO THE LOCAL DEALER, CROWLEY FORD IN PLAINVILLE CT. THEY TOOK IT IN TO ACCESS THE PROBLEM AND WHEN THEY TRIED THEM THEY WORKED AND DIAGNOSTICS WERE IMPOSSIBLE. I PICKED UP THE CAR AND THE WIPERS WORKED. I DROVE HOME 10 MILES AND TRIED THEM AGAIN IN MY DRIVEWAY, THEY DO NOT WORK. MY CONCERN IS IF THEY WORK WHEN I GET IN THE CAR AND THEY STOP AT HIGHWAY SPEED WILL I HIT ANYTHING PRIOR TO STOPPING AT THE SIDE OR THE ROAD. DOES THE WIPER RECALL # 05V206000 APPLY TO THIS VEHICLE AND IF NOT WHY NOT ? I FEEL FORD DID NOT GIVE THE DEALER GOOD INFORMATION WHICH COST ME A DIAGNOSTIC FEE AND DID NOT UNCOVER THE PROBLEM. HOW DO I GET THIS FIXED UNDER THE RECALL # 05V206000 AND GET REIMBURSED FOR THE FEE FOR FORD'S LACK OF COMMUNICATING THIS PROBLEM WITH THEIR DEALER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846110March 11, 2016
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKES FAILED TO ENGAGE. IN ORDER TO STOP THE VEHICLE, THE IGNITION KEY HAD TO BE TURNED TO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837687February 23, 2016
ENGINE
UNINTENDED ACCELERATION: I WAS IN HEAVY CITY TRAFFIC. WITHOUT WARNING, MY ENGINE STARTED TO RACE FULL SPEED. (IN A CROWN VICTORIA, THAT'S VERY FAST). THE ONLY WAY TO SLOW IT WAS TO PUSH THE BRAKE AS HARD AS I COULD. FINALLY GOT IT PULLED OVER AND STOPPED. EVEN IN NEUTRAL, THE ENGINE RACED FULL SPEED. VERY FRIGHTENING!!! A MAN CAME FROM TIPTON FORD IN NACOGDOCHES, TX AND TOOK IT TO SHOP. THEY INSTALLED (1-2W7Z*9F715*BA VALVE ASY - THROTTLE AIR BY-PASS). CHARGED ME $278.00!! I HAVE NEVER HAD ANY MECHANICAL REPAIRS TO THIS CAR. I HAVE ALWAYS TRUSTED THIS CAR TO BE SAFE. NOW THAT SECURITY HAS BEEN TAKEN AWAY. I UNDERSTAND THERE IS A LAWSUIT INVOLVING THIS PROBLEM. IF SO, I WANT MY MONEY BACK !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836445February 16, 2016
ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ACTIVATED, THE INSTRUMENT PANEL, CLOCK, AND RADIO LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825571February 11, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/29/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824824February 8, 2016
FUEL/PROPULSION SYSTEM, SEAT BELTS, STEERING
SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824617February 6, 2016
POWER TRAIN, ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I BOUGHT MY FORD CROWN VIC 3 YEARS AGO PAID 6000 DOLLARS, WITHIN TWO WEEKS THE WINDSHIELD WIPERS STOPPED WORKING, THEN THE TRANSMISSION WENT OUT COST ME 2500, THEN HORN WOULD GO OFF AND WOULD NOT TURN OFF TILL I PULLED THE POSITIVE BATTERY CABLE OFF. TWO WEEKS LATER THE BLINKERS STOPPED WORKING, THEN THE LIGHTING CONTROL MODULE STARTED MAKING A LOUD BEEPING SOUND, THEN MY HEADLIGHTS AND TAIL LIGHTS STOPPED WORKING. I REVIVED A RECALL LETTER FROM FORD AND IT SAYS TAKE MY CAR TO FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. I WENT TO DEALERSHIP AND THEY SAID I HAD TO PAY 85 DOLLARS TO CHECK AND SEE IF THE LIGHTING MODULE WAS BAD OR NOT IF IT WAS THEY SAID THEY WOULD REPLACE IT FOR FREE, BUT THERE COULD BE ADDITIONAL COST TO PAY AND I WOULD NOT GET MY 85 DOLLARS BACK NO MATTER WHAT. I HAVE A SMALL BUSINESS OF MY OWN, AND IF I SOLD SOMETHING THAT DID NOT WORK I WOULD FEEL BAD AND WOULD HAVE TO FIX OR REPLACED IT OR BE SUED.WHAT CAN I DO MY NAME IS [XXX] MY EMAIL ADDRESS IS [XXX] AND MY PHONE NUMBER IS [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823884February 3, 2016
POWER TRAIN
THE CAR STALLS WHEN IN MOTION AND EITHER PRESSING THE GAS PEDAL OR RELEASING IT. DRIVING ON CURVES MAKES IT MORE DANGEROUS SINCE THE POWER STEERING IN NOT WORKING WHILE THE ENGINE IS OFF. THE WRENCH LIGHT ILLUMINATES WHEN IT STALLS AND THE CODE READS "THROTTLE ACTUATOR CONTROL SYSTEM IS STUCK CLOSED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823736February 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AIR BAG SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,890. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823540February 1, 2016
EXTERIOR LIGHTING
WHEN DRIVING FOR ABOUT 30-45 MINUTES, ALL LIGHTS GO OFF FOR 1-2 MINUTES, FUSE GETS VERY HOT UNDER DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823111January 29, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820349January 14, 2016
STEERING
VEHICLE BECAME INCREASINGLY HARD TO STEER AT ALL SPEEDS OVER A PERIOD OF SEVERAL MONTHS. THE STEERING WHEEL WOULD BIND AND BECOME STIFF AT MULTIPLE POSITIONS DURING TURNS, BUT COULD STILL BE STEERED WITH ADDITIONAL EFFORT. DURING LOW SPEED TURNING IT WOULD TAKE AN UNREASONABLE AMOUNT OF EFFORT TO STEER THE VEHICLE. INVESTIGATION AND INSPECTION REVEALED THAT THE MULTIPLE UNIVERSAL JOINTS ON THE STEERING LINKAGES IN THE ENGINE COMPARTMENT WERE HEAVILY RUSTED AND CORRODED, RESULTING IN POOR MOVEMENT AND THE STIFF STEERING. LINKAGES WERE CLEANED AND LUBRICATED AND STEERING RETURNED TO NORMAL. DURING REPAIR IT WAS NOTICED THAT THE EXHAUST HEAT SHIELD WAS ALSO HEAVILY CORRODED AND BEGINNING TO SEPARATE FROM THE MOUNTING HARDWARE. IF THE HEAT SHIELD SEPARATES FROM THE EXHAUST MANIFOLD IT WILL INTERFERE WITH THE STEERING LINKAGES. THE HEAT SHIELD WAS REMOVED. I BELIEVE THAT OTHER MODEL YEARS WERE RECALLED FOR BOTH OF THESE ISSUES. ACCORDING TO NHTSA THERE ARE NO RECALLS ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819329January 11, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR A SECOND OPINION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818684January 7, 2016
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE HEAT SHIELD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818444January 6, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,218.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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