Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10760845September 1, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND APPROACHED A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK TO THE FLOORBOARD. AS A RESULT, THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED INTO AN ELECTRIC POLE. THE FRONT AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,446.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10749654August 19, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749002August 16, 2015
STRUCTURE:BODY
TRUNK LID TORSION BAR FAILED, FORTUNATELY AFTER DRIVER AND PASSENGER HAD JUST REMOVED ITEMS FROM TRUNK. DUE TO THE WEIGHT OF THE TRUNK LID ON THIS VEHICLE, WE WOULD HAVE BEEN SERIOUSLY INJURED IF THE TRUNK LID HAD FALLEN ON US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747791August 11, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE HIGH BEAMS HAD TO BE TURNED ON IN ORDER FOR THE VEHICLE TO BE DRIVEN AT NIGHT. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746136August 4, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2009 FORD CROWN VICTORIA. WHILE DRIVING AT APPROXIMATELY 20 MPH APPROACHING AN INTERSECTION, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10745860August 3, 2015
EXTERIOR LIGHTING
SEVERE SAFETY ISSUE WITH NO RECALL . . I DRIVE A 2003 FORD CROWN VICTORIA. AS YOU CAN SEE IT'S 13 YEARS OLD. ABOUT 6 MONTHS AGO DRIVING AT NIGHT MY HEADLIGHTS WENT OUT. I PULLED OVER AND JUGGLED THE LIGHT SWITCH ON & OFF. THEY CAME BACK ON. IN THE FOLLOWING MONTHS IT OCCURRED MORE AND MORE OFTEN. PLAYING WITH THE SWITCH DID NOTHING. ONE NIGHT ON I-295 IT HAPPENED AGAIN. ON AN INTERSTATE, WITH AN EXIT 7 MILES AWAY. A SITTING TARGET TO BE HIT AND KILLED. SLOWLY GOT HOME. NEXT DAY TOOK IT TO REPAIR MY SHOP. A COMPUTER THAT CONTROLS ALL LIGHTS WAS DEFECTIVE. SO I ASKED HIM TO REPAIR IT. "NO NEED" JUST TAKE IT TO YOUR FORD DEALER. THEY HAD ISSUED A WARRANTY FOR THIS COMPUTER FOR 15 YEARS. REMEMBER THE CAR IS 13 YEARS OLD. REPLACED. NO COST. SO EVEN THOUGH IT WAS A MAJOR SAFETY PROBLEM, THEY SAID NO NEED FOR RECALL WITH THE 15 YEAR WARRANTY.. THAT MEANS THEY HAD A SAFETY PROBLEM.. HOW MANY PEOPLE DIED? HOW MANY PAID FOR A COSTLY REPAIR? THE AUTO COMPANY WINS AGAIN. NO RECALL ISSUED. MILLIONS $ SAVED. LETS HEAR IT FOR HONEST REPAIR SHOPS ! [XXX] [XXX] JACKSONVILLE FL. 32246 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731493July 1, 2015
ENGINE
SPARK PLUG BLEW OUT OF CYLINDER #6 AND RUINED COIL-ON-PLUG ALONG WITH IT. I HAD TO TAKE IT TO A MECHANIC AND THEY USED A TIME-SERT KIT TO RETHREAD THE CYLINDER SPARK PLUG WALL AND REPLACED ALL PLUGS WITH FACTORY PLUGS. I REPLACED THE SPARK PLUGS MYSELF 6 MONTHS BEFORE THE INCIDENT USING AFTERMARKET PLUGS AND IT RAN FINE FOR ABOUT 5,000 MILES UNTIL A PLUG BLEW OUT....UPDATED 09/22/15 *BF UPDATED 10/13/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731398June 30, 2015
ENGINE
THE INTAKE IS PLASTIC HAS AN CRACK AND LEAK ANTIFREEZE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730648June 26, 2015
ENGINE
I WAS DRIVING ACROSS THE CAUSEWAY WHEN MY CAR STARTED SHAKING. I TURNED DOWN THE RADIO AND IT SOUNDED LIKE IT BACK FIRING. I PULLED OVER AND CALLED MY MECHANIC TO MEET ME WHERE I BROKED DOWN. H IMMEDIATELY SAW THE PROBLEM BUT HE COULD NOT FIX IT. I HAD TO BRING IT TO ANOTHER SHOP TO GET IT REPAIRED. LUCKILY WHEN THIS HAPPENED I WAS GETTING OFF THE CAUSEWAY BECAUSE THAT BRIDGE IS 24 MILES LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730222June 24, 2015
ENGINE
ON NUMEROUS OCCASIONS THE SPARK PLUGS HAVE SHOT OUT CAUSING DAMAGE TO THE COIL PACK AND THREADS TO THE BLOCK. THIS IS A 200$ TO 300$ FIX EACH TIME. GETTING TO BE A HASSLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717582May 21, 2015
POWER TRAIN, SUSPENSION, WHEELS
DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850). REPAIRED IT FOR $694.57 DOLLARS. POLICE AND FLEET CROWNVICS WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16. DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK. FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER. IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL? SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL? YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE. JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS? I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN. THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717400May 19, 2015
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT COMES ON EVERYTIME CAR IS STARTED FLASHES 3 THEN 4 THEN STAYS ON CONSTANTLY DO NOT FEEL SAFE AND MY CAR ISN'T THE FIRST TO HAVE THIS PROBLEM FORD NEEDS TO STEP IT UP AND PUT OUT A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712715April 24, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND WAS INFORMED THAT THE CONTROL MODULE FOR THE HEADLIGHTS NEEDED TO BE REPLACED AND IT WAS NOT COVERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/3/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706275April 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS PARKED WITH THE HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS FAILED TO FUNCTION INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. MA 08/06/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 8/14/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705416April 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. WHILE DRIVING AT 50 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BALL JOINT FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701086March 23, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR PASSENGAR SIDE OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700595March 20, 2015
STEERING
I RECEIVED A RECALL NOTICE IN FEBRUARY 2015 AND BROUGHT MY CAR TO A DEALERSHIP FOR REPAIRS ON MARCH 18, 2015. THE SERVICE MANAGER OF THAT BRANCH INFORMED ME THAT THERE IS A PROBLEM WITH THE UPPER STEERING COLUMN BEARINGS THAT AREN'T COVERED BY THE RECALL. HE SAID HE SPOKE TO THE RECALL CENTER AND THE REASON THEY GAVE WAS BECAUSE THIS RECALL WAS ISSUED IN 2013 AND I DIDN'T RESPOND IN TIME. I DID NOT RECEIVE A LETTER AND IF I DID, I CERTAINLY WOULD'VE RESPONDED IN A TIMELY WAY. THEN I SPOKE TO THE RECALL CENTER AND ARGUED THAT THIS UPPER COLUMN PROBLEM IS A DIRECT RESULT OF THE LOWER COLUMN SHAFT; TO WHICH I WAS TOLD THAT TYPICALLY FORD ONLY COVERS WHAT'S EXPLICITLY DETAILED IN THE RECALL NOTICE. ALSO, I WAS TOLD, THE REASON FOR MY ISSUES WITH THE LETTER MAY BE BECAUSE THE NJ MVC HAS BEEN SLOW IN DISSEMINATING DRIVER INFORMATION TO CAR COMPANIES. IF THAT'S THE CASE, IT'S ABSOLUTELY UNFAIR AND UNREASONABLE TO HOLD ME RESPONSIBLE FOR A BUREAUCRATIC ISSUE OF COMMUNICATION. THIS ARGUMENT MIGHT NOT BE TOO VALID, BUT THERE IS A RECALL ISSUED BY NHTSA REGARDING IMPROPER REPAIRS OF THE UPPER STEERING COLUMN SHAFT. THIS SUGGESTS TO ME THAT THERE IS A PROBLEM IN GENERAL WITH STEERING COLUMN SHAFTS, SO I THINK MY REPAIRS SHOULD BE COVERED. I TOLD THE SERVICE MANAGER TO JUST FIX WHAT'S COVERED AND I'LL TAKE WHATEVER RISKS AFTERWARDS. I DON'T HAVE THE MONEY FOR THOSE REPAIRS AND, OUT OF PRINCIPLE, I DON'T THINK I SHOULD BE LIABLE FOR THOSE COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695241March 19, 2015
ENGINE AND ENGINE COOLING
DEFECTIVE INTAKE MANIFOLD IS WAS MADE OF A CHEAP PLASTIC.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695281March 19, 2015
ENGINE
THREW A SPARK PLUG ON INTERSTATE. HAD TO HAVE IT TOWED TO NEAREST FORD DEALER AND REPAIRS WERE OVER $400 PLUS A RENTAL CAR TO GET HOME. I UNDERSTAND THIS IS A PROBLEM WITH FORD ENGINES. NOT GOOD FOR OLDER PEOPL TRAVELING ALONE AND OUT OF TOWN BY 3 HOURS. THIS NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694800March 17, 2015
EXTERIOR LIGHTING
WAS DRIVING ON HIGHWAY GOING ABOUT 65 WHEN THE LIGHTS HEADLIGHTS TURNED OFF. TOOK YTO ELECTRICAL MECHANIC SAID IT WAS A BAD HEADLIGHT MODULE . WAS TOLD FORD HAD A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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