Ford Contour Complaints

3,154 consumer complaints on file.

#10032409August 7, 2003
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE VEHICLE WAS TAKEN TO THE DEALER ON 6/17/2003 FOR RECALL# 01V255000 SUBJECT: FRONT COIL SPRING CORROSION. ON 7/8/2003 THE VEHICLE HIT A POTHOLE. THE SHIELD THAT WAS INSTALLED DUE TO THE RECALL WENT DOWN ONTO THE FRONT PASSENGER SIDE TIRE. THE DEALER WAS CONTACTED BUT REFUSED TO MAKE ANY REPAIRS. *PH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10032413August 7, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER NOTICED A GRINDING NOISE WHILE DRIVING. TOOK TO DEALER, DEALER STATED THE 2 FRONT COIL SPRINGS WERE BROKEN. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032425August 7, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER COULD SMELL GAS IN THE VEHICLE WHILE DRIVING. TOOK TO THE MECHANIC AND STATED THE FUEL INJECTORS WERE LEAKING. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026795August 7, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE CONSUMER STATED THAT WHILE DRIVING THE COOLING FAN SEIZED. THIS CAUSED THE ELECTRICAL COMPONENTS TO MELT AND RESULT IN A FIRE. *AK THE CONSUMER SAW THE RECALL ON THE INTERNET BUT LATER FOUND OUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONSUMER FELLS THE SCOPE OF THE RECALL SHOULD BE EXPANDED. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032244August 6, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT VEHICLE IS LEAKING GAS FROM THE TAIL PIPE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032072August 5, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
CONSUMER STATES THAT HEATER FAN HAS FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030828August 5, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SUFFERED A WATER PUMP FAILURE. THE PLASTIC/BAKELITE IMPELLER SHATTERED CATASTROPHICALLY, RESULTING IN PARTS STREWN THROUGHOUT COOLANT SYSTEM. TOTAL REPAIR COST: $470. SINCE PART WAS REPLACED AT AN INDEPENDENT GARAGE, FORD WILL NOT REPORT THE FAULTY PART. PERHAPS PROPYLENE GLYCOL, THE PRINCIPLE CHEMICAL FOUND IN COOLANT, CAUSES THE PLASTIC PART TO BECOME BRITTLE AND SHATTER, BUT NO ONE AT FORD WILL LISTEN TO THAT. NUMEROUS COMPLAINTS FOUND ON WEB REGARDING THIS SAME ISSUE. TIME FOR A RECALL - THE TORONTO FIELD OFFICE TOLD ME THAT THERE IS NO RECALL ON THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030826August 5, 2003
SEAT BELTS:FRONT:RETRACTOR
I HAVE HAD PROBLEMS WITH THE SEAT BELTS IN MY CAR FOR ABOUT A YEAR. BOTH SEAT BELTS IN THE FRONT DON'T SEEM TO RETRACT AND GET TANGELED AND TWISTED ALL THE TIME. I HAVE MANUALLY ADJUSTED THEM EVERYTIME I DROVE. JUST 5 MONTHS AGO I WAS INVOLVED IN A CAR ACCIDENT, I WAS STOPPED IN TRAFFIC AT A LIGHT AND WAS REAR ENDED CAUSING ME TO HIT THE CAR INFRONT OF ME. I HIT MY HEAD ON THE STEERING WHEEL CAUSING ME A CONCUSION. MY SEAT BELT DID NOT RETRACT TO HOLD ME BACK AND THE AIR BAG DID NOT DEPLOY. I HAVE CALLED FORD AND THEY TOLD ME THAT I SHOULD PAY FOR THE SEAT BELTS TO BE FIXED AND THEY DID NOT METION ANYTHING ABOUT THE AIRBAG. I MANAGED TO UNTANGLE THE SEAT BELTS ON MY CAR AND I HAVE NOTICED THAT THE BUCKLES ARE FACING THE WRONG WAY. THIS I COMPARED TO OTHER CARS AND FORDS AS WELL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10030714August 4, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENSES ARE SO CLOUDY THAT IT IS EXTREMELY DIFFICULT TO SEE ON LOW BEAMS.HAS BEEN EVIDENT SINCE I PURCHASED THE CAR IN '1999.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031883August 1, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PARTS WERE NOT AVAILABLE TO PERFORM RECALL 01I013000 REPAIRS FOR THE COIL SPRINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029346August 1, 2003
ELECTRICAL SYSTEM:WIRING
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, A FOG OF MIST LEAKED THROUGH THE VENTS. THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. *AK PER INSPECTION; A SHORT WAS FOUND IN THE MAIN WIRING LOOM. THE VEHICLE WAS TOTALED. *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10031579July 30, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED DIDN'T RECEIVE A RECALL LETTER, AND MANUFACTURER STATED CONSUMER'S VEHICLE WAS OVER 100,000 MILES, AND WAS NOT COVERED ANY LONGER UNDER THIS RECALL. VEHICLE WAS UNSAFE TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031419July 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE VEHICLE IS STOPPED ENGINE WOULD RACE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029289July 27, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AFTER GOING THROUGH TWO FUEL PUMPS, FIRST PUMP WENT AT 32000 MILES AND THE SECOND AROUND 62000, I HAVE HAD EXTREME PROBLEMS WITH THE FUEL PUMP. NOW, MY CAR DOESN'T START ON ITS OWN VERY OFTEN. I HAVE TO WIGGLE THE FUEL PUMP UNDER THE BACKSEAT IN ORDER TO START THE CAR. I HAVE, ON OCCASION, HAD THE ENGINE DIE WHILE TRAVELING DOWN THE FREEWAY OR IN THE MIDDLE OF AN INTERSECTION. ONCE THE FUEL PUMP WAS WIGGLED, THE CAR STARTED AGAIN AND I WAS ON MY WAY. I TOOK MY CAR TO A WELL TRUSTED MECHANIC AND HE TOLD ME THAT FORD DOESN'T HAVE ANY PARTS TO FIX THE VERY LOOSE PIPE THAT RUNS INTO THE FUEL PUMP. I AM VERY CONCERNED ABOUT THIS ISSUE AND FEEL THAT MY CAR MAY STALL AND CAUSE MYSELF AND OTHERS GREAT DANGER. PLEASE HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029153July 25, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLAMP ASSEMBLY IS NOT PERFORMING. SIGNIFICANT HAZE ON THE LENSES HAS REDUCED LIGHT OUTPUT TO DANGEROUSLY LOW LEVELS. PARTS ARE INTEGRAL TO THE AUTOMOBILE [NOT CUSTOMER REPLACEABLE].*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024846July 25, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE DRIVING THE REAR COIL SPRING FAILED. THIS WAS THE SECOND FAILURE OF THE COIL SPRING AND IT APPEARED TO BE RUSTED. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025099July 24, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER STATED THAT THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. THE DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE FUEL PUMP AND REPLACED IT. THE CONSUMER HAD TO PAY $534.16 FOR ALL REPAIRS AND FELLS THAT THEY SHOULD BE REIMBURSED FOR ALL THE TROUBLES. *NLM *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028896July 22, 2003
AIR BAGS:FRONTAL
ON MAY 11, 2003 I WAS INJURED IN A CAR ACCIDENT IN MY 1999 FORD CONTOUR. MY AIRBAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10028854July 22, 2003
EXTERIOR LIGHTING:HEADLIGHTS
I OWN A 1998 FORD CONTOUR. I HAVE BEEN HAVING SEVERAL PROBLEMS WITH THE HEADLAMPS. THE PASSENGER SIDE HEADLAMP HOLD MOISTURE INSIDE AND THE DRIVER SIDE IS STARTING TO DO THE SAME THING. NOT ONLY THIS BUT BOTH HEADLAMPS GO OUT OF AIM EVERY SO OFTEN. WHEN THE LIGHTS ARE ON LOW BEAM I CAN'T SEE TEN FEET IN FRONT OF THE CAR AND I HAVE TO DRIVE WITH THE HIGH BEAMS ON SO I CAN SEE WHAT IS IN FRONT OF ME. THIS HAS CAUSED FOUR NEAR MISSES. TWO WITH DEERS, ONE WITH A MAIL BOX, AND ON WITH ANOTHER CAR. I DON'T KNOW IF THE MOISTURE IN THE HEADLIGHTS HAS ANYTHING TO DO THE BRIGHTNESS OF THE HEADLIGHTS THEMSELVES. WHEN I HAD THE HEADLIGHTS AIMED FOR THE THIRD TIME I ASKED THE DEALER ABOUT THE MOISTURE PROBLEM AND THEY SAID I WOULD HAVE TO REPLACE BOTH THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028702July 21, 2003
STRUCTURE:BODY
1999 FORD CONTOUR. DASBOARD IS COMING APART FROM THE WINDSHEILD AND AT THE BOTTOM WHERE THE LIGHT SWITCHES ARE LOCATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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