Ford Contour Complaints

3,154 consumer complaints on file.

#10038010September 2, 2003
STRUCTURE
CONSUMER CALLED COMPLAINING ABOUT DASHBOARD PROBLEMS ON PASSANGER'S SIDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037076September 2, 2003
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CONSTANT PROBLEMS WITH THE VEHICLE. ALTERNATOR, FUEL TANK, GEAR SHIFT INDICATOR, COMPUTER SENSOR'S (VARIABLE CAM TIMING OVER RETARDED), AUTOMATIC SHIFT LABORED AND FAILS, COOLING FAN MOTOR, ETC. THIS VEHICLE IS IN SOME FORM OF REPAIR SHOP ON A REGULAR BASIS. HAVE I DRIVEN A FORD LATELY? YES, AND SORRY I CHOSE TO DO SO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036808August 28, 2003
POWER TRAIN
MY 1998 FORD CONTOUR SE 2.0 (AUTOMATIC TANSMISSION) HAS 80,000+ MILES. IT HAD SUDDEN POWERTRAIN MALFUNCTION. IT SHIFTED IRRADICALLY NEARLY CAUSING ME TO TO REAR-END THE VEHICLE IN FRONT OF ME. OF COURSE, MY WARRANTY HAS EXPIRED AND I HAVE BEEN FORCED TAKE MY VEHICLE TO COTTMANS TRANSMISSION SHOP WHERE I HAVE BEEN TOLD THEY ARE FAMILIAR WITH THIS PROBLEM HAVING WORKED ON FOUR CASES, WITH THE FORD CONTOUR, SIMILAR TO MINE IN THE LAST MONTH. REPAIRS, INVOLVING A COMPLETE OVERHAUL OF THE TRANSMISSIN, HAVE BEEN ESTIMATED BETWEEN $1700-$2300. I PURCHASED THIS VEHICLE NEW OFF THE LOT IN 1998. CAUSES FOR THIS MALFUNCTION HAVE BEEN EXPLAINED TO ME IN LAYMEN TERMS AS "TRANSMISSION COMPUTER" FAILURE THAT THEN CAUSES A MECHANICAL MALFUNCTION WITH IN THE POWERTRAIN. IM NOT SURE THAT THIS NORMAL WEAR AND TEAR. PLEASE ADVISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037748August 27, 2003
VEHICLE SPEED CONTROL:CABLES
VEHICLE'S ACCELERATOR CABLES NEEDS TO BE REPLACED.*MR DEALER NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036708August 27, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
COOLING FAN INOPERATIVE DUE TO EXCESSIVE HEAT FROM A BEARING SEIZE. FAN WAS REPLACED AT OWNERS EXPENSE TWICE AND IS STILL INOPERATIVE, CAUSING THE ENGINE TO OVERHEAT AND THE AIR CONDITIONING TO FAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037695August 26, 2003
STRUCTURE
THE DASHBOARD IS BLISTERING AND FLAKING. CONSUMER IS BARELY ABLE TO SEE OVER THE DASHBOARD BECAUSE OF THE WARPING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037654August 26, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE INOPERTIVE, CAUSING IMPAIRED VISION. DEALER STATES HEADLIGHT SWITCH HAS MELTED, CAUSING ALL LIGHTS TO FAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037658August 26, 2003
STRUCTURE
DASHBOARD IS SEPARATING FROM THE STRUCTURE AND LIFTING UPWARDS. THIS IS CAUSING AN OBSTRUCTION OF THE DRIVER'S VIEW THROUGH THE WINDSHIELD. THIS MAY BE CAUSED BY HEAT MOISTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037662August 26, 2003
STRUCTURE
DASHBOARD HAS WRAPPED AND SEPARATED FROM THE STRUCTURE. THIS IS REDUCING DRIVER'S VISIBILITY BECAUSE THE DASHBOARD HAS LIFTED UPWARDS INFRONT OF THE WINDSHIELD. AN OWNERS NOTIFICATION LETTER WAS SENT OUT PRIOR , BUT THE FAILURE HAD NOT OCCURRED, SO IT WASN'T REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033426August 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED IN 2001 (SEE ODI # 759046 SUBMITTED 3/02). TRANSMISSION WAS REBUILT AND REMAINED IN SERVICE UNTIL 2003. IN JUNE 2003, TRANSMISSION BEGAN SLIPPING UNDER NORMAL CITY DRIVING CONDITIONS AND WAS TAKEN TO INDEPENDENT MECHANIC FOR INSPECTION AND SERVICE. TRANSMISSION WAS DEEMED "UNREBUILDABLE" AND REPLACED WITH NEW FORD AUTOMATIC TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034540August 25, 2003
STRUCTURE
THE DASH IS LIFTING OFF WHERE WINDSHIELD AND DASH MEET, ACROSS THE LENGTH OF THE WINDSHIELD. CONSUMER WAS TOLD BY DEALER THERE WAS A CUSTOMER SATISFACTION PROGRAM BUT IT HAD EXPIRED IN AUGUST OF 2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034197August 19, 2003
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING VEHICLE CAUGHT ON FIRE WITHOUT WARNING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10032979August 17, 2003
TIRES:SIDEWALL
MY FORD 95 SE 4-DOOR CONTOUR, CAME WITH P205/60RX15T BSW TIRES. I REPLACE THE ORIGINAL FRONT TIRES, WHICH WERE (FIRESTONE F-HAWK GTA BW-WTH SAME, AFTER 35 THOUSAND MILES. AFTER AN ADDITIONAL 15 THOUSNAND, I REPLACED THE ORIGINAL REAR TIRES WITH ANOTHER BRAND NAME-ROTATING THE NEWER FIRESTONES TO THE REAR OF THE CAR. AT 56 THOUSAND MILES THE LEFT REAR TIRE BLOWS OUT, AND THE TIRE SHOP SAID THAT BUBBLES ON THE INNER SIDEWALL PREVENTED THE TIRE FROM BEING REPAIRED. TWO DAYS LATER THE LEFT REAR TIRE BLOWS, AND I AM LEFT WITH-OUT A SPARE TIRE, WHICH IS WHEN I REPLACE THE TIRES THAT WERE 30.5 THOUSAND MILES PREVIOUSLY: HOGAN TIRE & AUTO SERVICE CENTERS, WALTHAM MASSUACHUSETTS, AND AUTHORIZED FIRESTONE DEALER. I NOW HAVE MISSMATCHED TIRES, ON MY CAR AS A RESULT OF PRELIMINARY TIRE WEAR AND BREAKDOWN. I WOULD LIKE A FIRESTONE DEALER TO PROVIDE ME WITH FOUR NEW TIRES, WHICH TO RESOLVE THE MY TIRE DIFFICULTIES. CORDIALLY GLENN CHESNUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032980August 17, 2003
ELECTRICAL SYSTEM:WIRING
I BOUGHT A CAR ON AUG O8,2003. IT BROKE DOWN AN HOUR LATER ON THE HIGHWAY. I TOOK IT TO TINKS AND THE MECHANIC RUSS TOLD ME THAT THE WERE 20-30 WIRES THAT NEED TO BE REPLACE AND THAT THE CAR WAS NO GOOD. I WANTED MY MONEY BACK AND THEY SAID THEY WOULD FIX THE CAR THE WARRANY IS FOR 30 DAYS.THEY FIXED THE CAR AND I GOT IT BACK ON AUG 14,2003. IT STALLED 4 TIMES AFTER I PICKED IT UP. THEY ALSO GAVE ME 4 KEYS THAT WOULD NOT OPEN THE CAR SO I WAS LOCKED OUT. THEY HAD TO BREAK INTO THE CAR BECAUSE THEY DIDN'T HAVE THE KEY. I HAD TO GO PHILLIPSBURG TO GET AN ID I HAD LOST. I WAS DRIVING IN THE THIRD LANE WHEN THE CAR JERKED AND STARTED SMOKING. THATS WHEN WE NOTICE THE CAR WAS ON FIRE.I GOT OVER TO THE SHOULDER WE GOT OUT. THE CAR WAS ON FIRE I COULDN'T BELIEVE IT MY KIDS,MYSELF, AND THIER FATHER WERE IN DANGER.WE I CALLED THE DEALER AND I TOLD ANTHONY WHAT HAPPEN ,HE HAD NO REMORS HE SAID I HOPE YOU HAD INSURANCE. NOT ASKING IF WE WERE OK. CAN YOU HELP ME PLEASE HOW CAN HE CELL A CAR THAT CATCHES ON FIRE. THAT WAS A SCARY SITUATION AND I NEVER WANTED MY KIDS TO HAVE TO HAVE TO GO THROUGH THAT PUT YOURSELF IN MY SHOES HOW WOULD YOU FEEL IF IT WAS YOU. HELP ME PLEASE . *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#10034038August 15, 2003
STRUCTURE
ENTIRE DASHBOARD IS WARPING OUT OF SHAPE. ALTHOUGH VEHICLE IS KEPT IN AN AIR CONDITIONED GARAGE IT STILL SEEMS THAT THE DASHBOARD IS ASSAULTED BY THE HEAT OF THE SUN. WARPING IS CAUSING THE VENTS OF DASHBOARD TO BECOME MISALIGNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024672August 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT WHILE DRIVING AND WITH NO WARNING THE VEHICLE STALLED, WHICH MADE IT DIFFICULT TO CONTROL. DEALER NOTIFIED.*AK THE FAILURE WAS INTERMITTENT. SEVERAL ATTEMPTS WERE MADE TO REPAIR THE PROBLEM. IT OCCURRED A LOT AT IDLE OR WHILE COASTING, ESPECIALLY WHEN TURNING CORNERS. DEALER CONFUSED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032850August 14, 2003
AIR BAGS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, STRUCTURE
2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032722August 13, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, EXTERIOR LIGHTING:HEADLIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WENT TO THE FORD DEALERSHIP HERE IN LOUISIANA AND SHOWED THEM THE PAPERS THAT WAS SENT TO ME CONCERNING RECALLS FOR MY YEAR & MAKE OF CAR. I TOLD THEM THAT SOME OF THE RECALLS ON THOSE PAPERS WAS HAPPENING TO MY CAR AND WHY HAVEN'T THEY BEEN REPAIRED WHEN I BROUGHT MY CAR IN AND THEY STATED TO ME THAT IF THE VIN # FOR MY CAR DIDN'T COME UP AS A RECALL AND AS LONG AS THE PROBLEM DIDN'T EXIST THEN THEY COULD NOT REPAIR IT . AND I STATED THAT EVEN THOUGH MY VIN DIDN'T COME UP AND EVEN THOUGH MY CAR IS HAVING SOME THESE RECALLS PROBLEMS YALL ARE NOT GOING TO REPAIR THEM BECAUSE MY VIN # DIDN'T COME UP AND THE PROBLEM IS NOT EXISTING RIGHT NOW ALL ARE NOT GOING TO REPAIR OR FIX THESE RECALLS, AND I WAS TOLD YES. WELL, SOME OF THESE RECALLS ARE EXISTING ON MY CAR AND I CAN'T GET THE FORD PLACE TO REPAIR OR FIX THEM WHY IS THAT? I THINK THAT'S VERY UNFAIR TO THE CUSTOMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033873August 13, 2003
STRUCTURE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
CONSUMER STATES THAT DASHBOARD IS BUCKLING,CAUSING WINDSHIELD DEFROSTER VENTS TO MOVE OUT OF ALIGNMENT. CONSUMER CANNOT DEFROST FRONT WINDSHIELD WHEN NECESSARY. THIS RESULTS IN POOR OR NO VISIBILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034020August 11, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COMPLAINT OF POOR SERVICE FROM ADVANTAGE BOHN FORD. *MR THE COILS SPRING(S) HAD BROKEN. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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