Ford Contour Complaints

3,154 consumer complaints on file.

#10023661June 24, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT COIL SPRING BROKE, PUNCTURING A TIRE THAT WAS ONLY A YEAR OLD, WHILE CAR WAS PARKED. A RECALL HAD BEEN DONE ON VEHICLE JUST OVER A YEAR AGO TO PREVENT THIS. APPARENTLY IT DIDN'T WORK. HAD I BEEN DRIVING THE VEHICLE I'M SURE THERE WOULD HAVE BEEN SERIOUS CONSEQUENCES. ESPECIALLY, HAD I BEEN ON THE INTERSTATE AS 50% OF MY DRIVING IS. I OFTEN HAVE MY GRANDCHILDREN WITH ME AND IT IS QUITE FRIGHTENING TO THINK WHAT COULD HAVE HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023668June 24, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY CAR STALLED ON ME BACK IN MARCH OF THIS YEAR, AND WHEN IT WAS LOOKED AT A GARAGE, THEY TOLD ME IT WAS A FAULTY ENGINE WIRING HARNESS ON MY 1995 FORD CONTOUR. I LOOKED AROUND ON THE INTERNET, AND SAW THAT THERE WAS INDEED A RECALL ON THIS SAME HARNESS. I NEVER RECEIVED A NOTICE FROM FORD ABOUT IT. I CONTACTED THE LOCAL FORD DEALER, AND THEY VERIFIED THAT THERE WAS INDEED A RECALL ON IT, AND TO BRING IT IN TO HAVE THE WORK DONE. I THEN HAD THE CAR TOWED THERE TO HAVE IT FIXED. AFTER THEY HAD IT FOR ABOUT THREE OR FOUR DAYS, I WENT BACK TO CHECK ON IT, AND THEY SAID THAT THEY COULDN'T WORK ON IT, BECAUSE IT WAS FIVE THOUSAND MILES OVER THEIR "RECALL WARRANTY". I HAD THE CAR TOWED BACK HOME, AND CALLED FORD THEMSELVES. I GOT THE SAME RUNAROUND FROM THEM ALSO. I NOTIFIED THEM THAT I NEVER RECEIVED THE RECALL NOTICE ON IT, AND THEY BASICALLY TOLD ME SORRY, IT WASN'T THEIR FAULT. I HAVE FOUND SEVERAL MESSAGE BOARDS ON THE INTERNET, THAT PEOPLE COMPLAIN OF THE SAME PROBLEM, AND IT SEEMS THAT FORD, KNOWING THERE IS A SAFETY PROBLEM WITH IT, SHOULD FIX IT NO MATTER WHAT. THE WIRING HARNESS ON THE CAR IS COMPLETELY BURNED THROUGH, AND MOST ALL OF THE WIRES ARE BARE, AND EXPOSED. I WAS TOLD FROM A DEALERSHIP, THAT IF I WANTED TO HAVE THE WORK DONE MYSELF, THE HARNESS WOULD COST AROUND $1200, JUST FOR THE PART. I FOUND THIS WEBSITE, AND WAS HOPING, MAYBE I COULD GET SOMEONE TO HELP ME OUT IN GETTING FORD TO FIX A KNOWN PROBLEM ON THEIR VEHICLE. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023717June 24, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC DOES NOT BLOW COLD. THIRD TIME FOR THIS REPAIR. CAR HAS ONLY 35,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023505June 21, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE PARKING BRAKE WOULDN'T RELEASE. WE TOWED THE CAR TO MIDAS. THE INSPECTION IDENTIFIED NORMAL BRAKE WEAR, BUT ALSO SERIOUS FRONT END DEFICIENCIES. THE MANAGER TOLD US BOTH FRONT COIL SPRINGS WERE BROKEN AND HAD BEEN BROKEN FOR SOME TIME, CAUSING ONE STRUT TO BEND. HE SAID HAD THE SECOND STRUT BENT OR BROKE, THE CAR BODY WOULD HAVE DROPPED DOWN ONTO THE TIRES. HE SAID THE CAR WAS UNSAFE TO DRIVE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024563June 20, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES THAT THE FUEL TANK IS NOW LEAKING GAS FROM VEHICLE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024446June 19, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NAR 06/19/2003. *MR THE CONSUMERS WATER PUMP HAD BROKEN AND TO HIS SURPRISE THE MECHANIC DISCOVERED THAT THE PUMP WAS MADE OF PLASTIC, IN WHICH THEY ARE USUALLY MADE OF METAL. THE CONSUMER BELIEVED THAT FORD SHOULD RECALL ALL CARS MADE WITH PLASTIC PUMPS AND REPLACE THEM WITH METAL ONES. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024449June 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, STRUCTURE, TIRES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
NAR 06/19/2003. *MR THE CONSUMER HAD HIS VEHICLE TOWED TO VISTA FORD APPROX 3 TIMES IN ONE MONTH FOR A BROKEN FUEL PUMP THAT NEEDED TO BE REPLACED.THE VEHICLE HAD A B ROKEN RADIO ANTENNA AND A VIBRATION WHICH WAS COMING FROM THE TIRES. IN ADDITION TO ALL THE OTHER PROBLEMS THE DASHBOARD WAS COMING APART AND THE FLOOR MATERIAL UNDER THE HOOD OF THE DRIVER AND PASSENGER SEAT WAS COMING APART. FORD HAS NOT OFFERED ANY ASSISTANCE IN EXPEDITING FEES AND COST OF REPAIRS. PLEASE ASSIST IN RESOLVING MATTERS. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024372June 18, 2003
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
WHEN HEADLIGHTS ARE ON THE INTERIOR LIGHTS WILL NOT COME ON. CAUSE IS UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012462June 17, 2003
TIRES
BOTH PASSENGER FRONT AND REAR TIRES BLEW OUT AT THE SIDEWALL, THE VEHICLE LEFT THE ROAD WAY AND FLIPPED OVER. ONE TIRE BLEW WHILE THE VEHICLE WAS SITTING AND THE OTHER WHILE PULLING INTO A PARKING LOT. THE CONSUMER HAD THE SECOND FAILED TIRE IN THEIR POSSESSION. *JB *PH
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10023195June 16, 2003
SUSPENSION:FRONT:WHEEL BEARING
TWICE I HAVE HAD TO REPLACE THE FRONT WHEEL BEARINGS SINCE I BROUGHT THE CAR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023062June 14, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE LEAKING FUEL FROM FUEL TANK PIPE GROMMET. TOOK THE CAR TO OTHER REPAIR FACILITY OTHER THAN DEALER, THIS REPAIR FACILITY INFORMED ME OF THE RECALL 00V350000. I THEN TOOK THE CAR TO THE FORD DEALERSHIP WHERE I HAD BOUGHT THE VEHICLE NEW. THEY INFORMED ME THAT THIS RECALL WAS NOT ISSUED FOR MY CAR. IS THERE ANY WAY TO CHECK FOR MYSELF IF THIS RECALL IS INDEED ON MY CAR? VIN # [XXX] FORD CONTOUR SE SPORT. I FEEL THE DEALER MAY BE MISHANDLING THE REPAIR. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023064June 14, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THIS COMPLAINT IS TO REPLACE PREVIOUS COMPLAINT #10023062. I AM SORRY FOR THE INCONVENIENCE, I FEEL THAT I MAY HAVE LEFT OUT PERTINENT INFORMATION. MY VEHICLE WAS LEAKING FUEL FROM THE FUEL TANK PIPE GROMMET. I TOOK MY VEHICLE TO ANOTHER AUTO REPAIR SERVICE RATHER THAN THE DEALER WHERE I HAD BOUGHT IT. THIS AUTO REPAIR SERVICE INFORMED ME OF RECALL 00V350000. I THEN TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT THE VEHICLE FROM. I HAD TOLD THEM ABOUT THE RECALL THAT I HAD LEARNED ABOUT. THEY INFORMED ME THAT THIS RECALL WAS NOT FOR MY PARTICULAR VEHICLE. I UNDERSTAND THAT THE DEALERSHIP DOES NOT HAVE MY PARTICULAR VEHICLE ON RECALL FOR THIS PROBLEM. HOWEVER, IT SEEMS A BIG COINCIDENCE THAT SOME OTHER 2000 FORD CONTOUR VEHICLES DO AND I HAVE THE SAME PROBLEM, YET MY VEHICLE IS NOT ON THE RECALL LIST. MAYBE THERE ARE MORE THAT DO NEED TO BE RECALLED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR THE REPAIR WHEN IT MAY BE A MANUFACTURING PROBLEM. THEY HAVE ORDERED THE PART FOR THE CAR TO REPAIR IT AND WE WILL PAY THE BILL FOR REPAIR. BUT I WOULD LIKE TO HAVE THIS INVESTIGATED AND MAYBE WE CAN BE REIMBURSED FOR THE REPAIR IF IT IS FOUND THAT MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST. I TRUST THE DEALER AND DO NOT WISH FOR THEM TO BE REPRIMANDED FOR THIS. I JUST WANT THIS TO BE INVESTIGATED SO OTHERS LIKE MYSELF TO GO THROUGH THE WONDERING AND SUSPICION. THANK YOU FOR YOUR ASSISTANCE AND PATIENCE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021468June 12, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR STALLED WHILE DRIVING ON HIGHWAY 49. GLAD MY KIDS WERE NOT WITH ME. CAR HAS ONLY 60000 MI. TURNED OUT TO BE A BAD FUEL PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021495June 12, 2003
EQUIPMENT, UNKNOWN OR OTHER
I AM AN ORIGINAL OWNER OF A 1999 FORD CONTOUR SE SPORT. ABOUT 2 YEARS AGO THERE WAS A MAINTENANCE RECALL FOR THE CONTOUR'S DASH COMING UP DUE TO BAD GLUE. I TOOK MY VEHICLE TO THE NEAREST FORD DEALERSHIP AND FOUND THAT MY DASH WAS SO BAD IT HAD TO BE REPLACED. MY CAR WAS STILL UNDER WARRANTY AT THIS TIME ALSO. NOW MY DASH IS COMMING UP JUST LIKE IT DID BEFORE, EVIDENTLY THE DASH THEY REPLACED IT WITH STILL HAD THE DEFECTIVE GLUE IN IT. I CONTACTED FORD EXPLAINING THIS TO THEM AND FINDING OUT THAT THE MAINTENANCE ORDER HAD ENDED LAST YEAR. I TOLD THEM ABOUT IT BEING REPLACED AND DOING THE SAME THING IT DONE BEFORE WHILE ALSO EXPLAINING MY CONCERN ABOUT THE PASSENGER SIDE AIRBAG RELEASING AT ANY GIVEN TIME. THIS COULD VERY WELL HURT SOMEONE LIKE MYSELF WHO HAS HAD OPEN HEART SURGERY AND THEN HAD TO HAVE MY CHEST REWIRED DUE TO MY STERNUM NOT FUSING BACK TOGETHER CORRECTLY NOT TO MENTION WHAT THIS COULD DO TO ONE OF MY CHILDREN. THEY REFUSE TO REPAIR MY DASH EVEN THOUGH I DID WHAT THE LETTER TOLD ME AND COULDN'T HAVE AVOIDED THIS PROBLEM FROM HAPPENING AGAIN. I DIDN'T MAKE THE DASH NOR DID I MAKE THE GLUE, BUT I UPHELD MY RESPONSABILITIES. THIS IS A SAFETY CONCERN AND SHOULD BE REPAIRED BY FORD AT THERE EXPENSE NOT MINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022879June 11, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ON 5/3/2002 THE VEHICLE WENT TO THE DEALER TO HAVE RECALL 01I013000 REPAIRS DONE ON FRONT COIL SPRINGS. VEHICLE WAS TAKEN TO THE DEALER ON 6/7/2003 BECAUSE THE FRONT COIL PUNCTURED THE FRONT RIGHT TIRE WHICH CAUSED IT TO FLATTEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021447June 11, 2003
EQUIPMENT, UNKNOWN OR OTHER
THE DASHBOARD BECAME DETACHED FROM THE CAR. FOUND OUT THAT THERE WAS A RECALL AFTER IT HAD EXPIRED. WE WERE NEVER NOTIFIED OF THE RECALL. THE CAR IS VERY HARD TO DRIVE BECAUSE THE DASHBOARD IS WARPED AND IS SO HIGH UP IT IS HARD TO SEE OVER. FORD IS A PIECE OF JUNK COMPANY AND WILL NOT DO ANYTHING ABOUT THIS. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THEY ARE A TERRIBLE COMPANY AND WILL NOT DEAL WITH THE PROBLEMS OF THEIR CARS. GEE,,,,I WONDER WHY THEY STOPPED MAKING THE CONTOUR????? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024236June 10, 2003
STRUCTURE:BODY:ROOF AND PILLARS
ROOF RUSTED UNDER PAINT. *MR PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022761June 10, 2003
AIR BAGS
WHILE DRIVING A NOISE IS HEARD. THERE IS A PROBLEM WITH THE CLOCK SPRING. CROWN FORD DEALERSHIP IN NASHVILLE TENNESSEE STATED NO PROBLEM COULD BE FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021296June 9, 2003
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNAL MAKES CLICKING NOISE WHEN SIGNAL NOT IN USE. SIGNALS DO WORK. THIS LASTED ON/OFF FOR 7 MONTHS, THEN SMOKE STARTED COMING OUT OF STEERING COLUMN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021232June 7, 2003
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE WIRING HARNESS OF MY 1996 FORD CONTOUR CAUGHT FIRE. I HAD PRIOR PROBLEMS WITH THE VEHICLE IN THE PAST SUCH AS TAIL LIGHT GOING OUT CONSTANTLY AND ALSO HEADLIGHTS, AS WELL AS PROBLEMS WITH THE O2 SENSOR. I HAVE PUT MORE THAT$2000 DOLLARS ALONE ON THIS CAR JUST GETTING IT REPAIRED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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