Ford Contour Complaints

3,154 consumer complaints on file.

#10040886September 29, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS:REAR/OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
BOTH PASSENGER AND DRIVERS SIDE DOORS DO NOT OPEN FROM INSIDE OR OUT. REAR SEATBELTS HAVE FALLEN APART. HVAC FAN MOTOR DOESN'T WORK. ALSO, FAN MOTOR RELAY FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040822September 27, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EQUIPMENT:ELECTRICAL
MY CAR STOPPED RUNNING WHILE I WAS IN MOTION AT AROUND 45 MPH. FORTUNATELY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MOVE MY DISABLED VEHICLE TO A SAFE LOCATION OFF THE ROADWAY. THE COMPUTER WAS DETERMINED TO BE THE PROBLEM AND WAS REPLACED. AFTER PICKING UP THE CAR FROM THE DEALER, I DROVE AROUND THIRTY MILES AND NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON. RETURNING TO THE DEALER, I WAS INFORMED IT WAS A FAULTY SENSOR. I REPLACED THAT, AND ABOUT 4 MILES LATER, THE CAR DIED AGAIN, WHILE I WAS ON THE ROAD, IN MOTION. THE DEALER MECHANIC SAID IT WAS A FAULTY WIRING HARNESS WHICH WOULD COST $2000 TO $4000 TO REPAIR. WE TOOK IT TO ANOTHER MECHANIC WHO GOT THE CAR RUNNING AGAIN FOR $1400, AND THE CAR HAS DIED AGAIN. I AM SEEKING TO FILE A COMPLAINT AND REQUEST THAT YOU INVESTIGATE THE WIRING HARNESS ON 98 FORD CONTOUR SE'S AND FIND OUT IF OTHER DRIVERS ARE HAVING THIS PROBLEM, SINCE I WAS LUCKY TWICE. IF IT HAD BEEN ON THE FREEWAY, I MIGHT NOT HAVE BEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040785September 26, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT ANY SPEED THERE WAS A LOUD NOISE COMING FROM THE DRIVER'S SIDE REAR WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND THE CONSUMER WAS INFORMED THAT WHEEL BEARING WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040803September 26, 2003
STRUCTURE
VENTS INSIDE OF THE DASHBOARD COMPARTMENT POPPED OUT WHILE DRIVING ON THE HIGHWAY. THE PANEL FELL OUT ONTO THE FLOOR. DEALER WAS AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040649September 25, 2003
STRUCTURE
THE DASHBOARD PEELED BACK AND CAUSED POOR VISIBILITY WHILE DRIVING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034291September 23, 2003
STRUCTURE
THE DASHBOARD SEPARATED FROM THE STRUCTURE AND LIFTED UPWARDS. DRIVER WAS UNABLE TO SEE CLEARLY THROUGH THE WINDSHIELD. OBSTRUCTION CAUSED POOR VISIBILITY . CAUSE OF THE SEPARATION WAS UNDETERMINED. *AK HEAT MAY HAVE CAUSED THE SEPARATION. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039267September 22, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN FILLING GAS TANK, THE GASOLINE SHUTS OFF AFTER ONLY A FEW CENTS. IT TAKES 10 MINUTES TO GET 3 GALLONS OF FUEL. I NOTICED AN AIR LINE THAT EXITS TO THE RIGHT OF THE GAS FILLER TUBE. I SPRAYED PRESSURIZED AIR AND IT WORKED ENOUGH TO GET ME HOME, BUT AFTER 3-4 FILL UPS LATER, IT STARTED AGAIN. THE PRESSURIZED AIR DOES NOT HELP ANYMORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040277September 22, 2003
CHILD SEAT, CHILD SEAT:SHIELD ASSEMBLY
THE CONNECTING ARMS ON THE TRAY SHIELD ARE CRACKED AND CAN BE EASILY PULLED OUT OF THE SIDE OF THE SEAT. THE SEAT IS ONLY A YEAR OLD, AND THE CONSUMER FEELS THAT THIS SHOULD NOT BE HAPPENING. THE MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040285September 22, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MOLDED DASHBOARD WAS SHRINKING AND LIFTING OFF OF THE FRAME . CONSUMER WAS AFRAID THAT AIR BAGS WOULD DEPLOY PREMATURELY IF THE SHRINKING PERSISTED. MANUFACTURER HAD NOT BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039060September 17, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BOUGHT A 2000 FORD CONTOUR TWO YEARS AGO AND HAVE HAD CONTINUAL FUEL SYSTEM PROBLEMS. THIS VEHICLE WILL RUN FINE FOR AWHILE...SOMETIMES DAYS OR WEEKS....THEN JUST SUDDENLY WITHOUT ANY WARNING STALL IN THE MIDDLE OF INTERSTATE OR HIGHWAY LIKE IT IS NOT GETTING FUEL. TWO FUEL PUMPS HAVE BEEN REPLACED IN THE LAST TWO YEARS TO NO AVAIL AND THEY GO OUT IN A LITTLE OVER A YEAR. THE MECHANICS I HAVE TAKEN THIS CART TO ARE PUZZLED AND DON'T NO WHAT THE PROBLEM IS...I PAY TOP HAVE IT FIXED...THEY THINK THEY HAVE IT FIXED AND IT WILL RUN OK FOR A WEEK OR TWO THEN STALL IN THE MIDDLE OF THE ROAD AGAIN. THE CAR HAS BEEN PARKED A YEAR AND A HALF OF THE TWO YEARS I HAVE BEEN PAYING ON IT. WE HAVE HAD NEAR ACCIDENTS BECAUSE OF THIS PROBLEM ON SEVERAL OCCASIONS. CURRENTLY WE TAKE THE CAR NO MORE THAN A MILE FROM THE HOUSE WHEN IT IS RUNNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040098September 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING VEHICLE IT SHUT DOWN TWICE. SHE WAS AFRAID THAT SOMEDAY IT WOULD CAUSE AN ACCIDENT. DEALER/MECHANIC COULD NOT DUPLICATE THE PROBLEM OR FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038823September 13, 2003
ELECTRICAL SYSTEM:WIRING
1995 FORD CONTOUR RECALL LETTER #99M03 ISSUED OCT.1999. I PURCHASED CAR APR.2001 WITHOUT KNOWLEDGE OF THIS RECALL. MILEAGE WHEN PURCHASED, 98,042. MILEAGE WHEN WIRING HARNESS WAS DETERMINED AS PROBLEM, 121,869. I HAVE RECEIPTS FOR PARTS AND LABOR THAT WAS NOT NECESSARY DUE TO THIS PROBLEM. THERE IS A TOTAL OF 20 RECALLS AS OF JAN. 1995 ON MY VIN NUMBER. FORD MOTOR STATES RECALL #99M03, IS NOT CONSIDERED A SAFETY RECALL AND EXPIRES AT 100,000 MILES. OTHER RECALLS EXTEND TO 150,000 MILES BECAUSE THEY ARE CONSIDERED CUSTOMER SATISFACTION COURTESY. THE CAR WAS MANUFACTURED AND SOLD WITH A WIRING HARNESS DEFECT AND SEVERAL OTHER DEFECTS. BECAUSE I PURCHASED THE CAR USED I WAS NOT AWARE OF ALL DEFECTS. I BELIEVE FORD SHOULD BE RESPONSIBLE FOR THEIR DEFECTIVE PRODUCTS AND NOT FORCE THE SECOND OWNER OF THE CAR TO PAY FOR THEIR MISTAKES. THE CAR DOESN'T START BUT ALL LIGHT AND WARNING SIGNALS COME ON, THE WINDSHIELD WIPERS WON'T TURN OFF AND DOOR LOCKS OR WINDOWS DON'T WORK. THE DEFECTIVE WIRING HARNESS HAS CAUSED DAMAGE TO THE MOTOR AS WELL. BOYD'S AUTOMOTIVE WILL VERIFY DAMAGE TO THE VEHICLE DUE TO THE WIRING HARNESS, AND UNNECESSARY EXPENSES PAID BEFORE DISCOVERY OF DEFECT(S). TEXAS DEPARTMENT OF TRANSPORTATION MOTOR VEHICLE DIVISION, ENFORCEMENT SECTION AND THE TEXAS DEPARTMENT OF TRANSPORTATION MOTOR VEHICLE DIVISION, CONSUMER AFFAIRS SECTION, REFERRED MY COMPLAINT TO YOU BECAUSE OF THE NUMEROUS RECALLS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033724September 12, 2003
STRUCTURE
THE DASHBOARD SEPARATED FROM THE WINDSHIELD AND CAUSED THE DEFROSTER TO FAIL. THE DEALER WAS NOTIFIED. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033731September 12, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING, THE VEHICLE INTERMITTENTLY LOST POWER STEERING. THIS HAPPENED ONLY WHILE THE ROAD WAS WET. DEALER STATED IT WASN'T THEIR PROBLEM. *AK IN THE PAST 6 YEARS POWER STEERING FROZE TWICE DURING A SEVERE RAIN STORM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033911September 12, 2003
STRUCTURE
THE VEHICLE WAS SERVICED UNDER THE TSB 10001899 INSTRUMENTAL PANEL WARPAGE REPAIR WARRANTY, BUT THE FAILURE HADN'T OCCURRED, SO THE PART WASN'T REPLACED. FAILURE OCCURRED, AND THE MANUFACTURER REFUSED TO HONOR THE WARRANTY BASED ON THE CAMPAIGN ENDING. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030189September 12, 2003
STRUCTURE
THE DASHBOARD WARPED WHICH CAUSED THE DEFROSTER GRILL TO SEPARATE AND RESULTED IN POOR VISIBILITY AT THE LOWER PORTION OF THE WINDSHIELD. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029447September 12, 2003
STRUCTURE
THE DASHBOARD SEPARATED FROM THE WINDSHIELD WHICH CAUSED THE DEFROSTER VENT TO MALFUNCTION AND BLOCKED THE DRIVER'S VISION. AK THE DEFROSTER VENTS POPPED OUT OF THE DASH. THE DASH SLID UP INTO THE WINDSHIELD AND CAUSED A SIZEABLE GAP BETWEEN THE TWO WHICH RESTRICTED THE DRIVERS VIEW. THE PROBLEM MAY CAUSE THE PASSENGER SIDE AIR BAG TO DEPLOY. OWNER OF THE VEHICLE/DANIEL VIRES *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037303September 5, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
1995 FORD CONTOUR WAS PULLED OUT OF ONE OF OUR GARAGES AND INTO ANOTHER ONE. GOT OUT OF CAR WENT INSIDE - SOMEONE WALKING BY SAW A FIRE IN THE GARAGE. THIS BLAZE ALMOST BURNED DOWN OUR BUILDING. THE CAR IS A TOTAL LOSS AND FOUND OUT IT WAS THE WIRING HARNESS.FORD WONT BACK THEIR PRODUCT EVEN THOUGH WE FOUND OUT THERE WAS A RECALL ON THE WIRING HARNESS. WE ARE TOTALLY GETTING THE RUN AROUND FROM FORDS SO CALLED CUSTOMER SERVICE. THEY WONT DO ANYTHING BECAUSE OF THE MILES ON THE CAR ARE OVER 100,00. QUALITY IS JOB 1 WITH FORD IS A JOKE. THEY KNEW THESE CARS ARE STARTING FIRES. LUCKY IT DIDNT KILL SOMEONE IN THE FIRE. IT TOOK 4 MEN TO PUT OUT THIS FIRE. I HAVE SEEN ALL OVER INTERNET AND NATIONAL NEWS STORIES ABOUT THIS EXACT SAME PROBLEM. I GUESS CAUSE THERE HAS NOT BEEN ENOUGHT FATALITIES TO FIX THEIR PRODUCT. THIS WIRING HARNESS ALMOST BURNED DOWN OUR BUSINESS - WOULD FORD PAY IT - NO WAY - I TOLD CUSTOMER SERVICE I WAS GOING TO PUT THIS BURNED JOKE OF A CAR ON OUR FRONT LOT AND WRITE ON THE WINDSHIELD "QUALITY IS JOB 1" IF YOU DONT BURN UP IN ONE OF OUR VEHICLES.!! I WANT A RESOLUTION TO THIS MATTER!!!!*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10037260September 4, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TEMPERATURE RISING WHILE IN RUSH HOUR TRAFFIC. CAR STARTED SMELLING LIKE SOMETHING WAS BURNING. GOT OFF NEAREST EXIT .2MILES. STOPPED CAR. WHEN CAR WAS RESTARTED TEMERATURE INDICATOR WAS IN THE RED ZONE. TOOK CAR TO DEALER. THE FAN HOUSING SYSTEM HAD MELTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038063September 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SIDE REAR DOOR COULD NOT BE OPENED FROM THE INSIDE. DEALER STATED LATCH FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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