Ford Contour Complaints

3,154 consumer complaints on file.

#10049024December 2, 2003
POWER TRAIN:CLUTCH ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:STABILIZER BAR, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), VISIBILITY:WINDSHIELD WIPER/WASHER, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I BELIEVE ALL 1997 FORD CONTOURS SHOULD BE RECALLED, OVER THE PAST 3 YEARS I HAVE REPLACED THE CLUTCH, WATERPUMP, BLOWER MOTOR, BOTH LOWER CONTROL ARMS, BUSHINGS, SWAY BARS, WHEEL BEARINGS, FRONT & REAR BRAKES AND ROTORS(BOTH TWICE!!!!), AXLE, 2 OXYGEN SENSORS, CATALYTIC CONVERTER, EGR VALVE, COIL SPRINGS, BATTERY, BALLJOINTS, DOOR LATCH, ALMOST ALL OF THE FULL FRONT SUSPENSION!!!! THERE ARE MORE PARTS THAT I HAD REPLACED BUT I CAN'T REMEMBER ALL THE NAMES OF THE PARTS THERE ARE TOO MANY!! MY CHECK ENGINE LIGHT WILL NOT TURN OFF, SEAT BELT LIGHT WILL NOT TURN OFF, SHORT IN THE DRIVERS SIDE POWER WINDOW, THE ENGINE WILL (REV) UP BY ITSELF WHEN IT'S IN GEAR AND WHEN IT'S NOT, SHORT IN THE DRIVERS SIDE POWER SEATS, WATER LEAKAGE IN THE TRUNK, A/C LEAKS ONTO THE PASSENGER SIDE FLOOR, ALL DOORS SQUEAK NO MATTER WHAT YOU DO, CARPET IS FALLING OUT, HORN WILL NOT WORK MOST OF THE TIME, SAME FOR THE CRUISE CONTROL, WINDSHIELD WIPER SPRAYER DOES NOT WORK, KNOCKING NOISE COMING FROM THE ENGINE, ENDED UP IN VERY BAD DEBT BECAUSE OF THIS AND NO ONE WILL TAKE IT, I STILL OWE MONEY ON THE PIECE OF CRAP. CONTACTED FORD MOTOR AT ONE TIME REGARDING ALL THE PARTS I REPLACED AFTER THE FIRST YEAR I HAD IT, THEY SAY IT'S NOT THERE PROBLEM. DEALERSHIP WHO SOLD IT TO ME SAYS IT WAS JUST FINE, BULL CRAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I BELIEVE THAT THOSE ARE TOO MANY ITEMS FOR A 1997 TO GO WRONG ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048706November 26, 2003
STRUCTURE, UNKNOWN OR OTHER
THE CONSUMER NOTICED THAT THE DASHBOARD WAS WARPED. THIS ALLOWED BIG PIECES OF PLASTIC TO FLY THROUGH. SOME OF THE PLASTIC PIECES WERE SHARP AND CAME IN CONTACT WITH THE OCCUPANTS. THE DASHBOARD WARPING IS DUE TO THE SUNRAYS AND HEATER BLOWER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048683November 25, 2003
STRUCTURE
VEHICLE'S DASHBOARD IS CURLED UP AND THE AIR VENT HAS POPPED OUT. *MR THE CONSUMER ALSO STATED THE WINDOWS DID NOT DEFROST PROPERLY AND THE AIR CONDITION FOGGED THE WINDOW BECAUSE THE DASHBOARD CURLED UP TO THE POINT IT TOUCHED THE WINDSHIELD. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048678November 24, 2003
POWER TRAIN, SUSPENSION, STEERING, ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES, SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH 1996 FORD CONTOUR FRONT BRAKES, TRANSMISSION, FUSE BOX, HEATER BLOWER MOTOR, ELECTRICAL AND STEERING AND SUSPENSION. *MR FOR THE SECOND TIME, THE VEHICLE HAD PROBLEMS WITH THE BRAKES MAKING A LOUD RUBBING SOUND, THE STABILIZER BAR WAS REPLACED AND NEEDS TO BE REPLACED AGAIN. THE TRANSMISSION WAS LEAKING, WATER WAS INSIDE OF THE HEADLIGHT SEALS, WHICH MADE THE LIGHTS VERY DIM, THE SELECTOR MODE SWITCH ON THE HEATER MOTOR BLOWER DID NOT WORK PROPERLY, WHICH MADE THE HEAT NOT WORK AT A 100%. THE UPPER BALL JOINTS, RACK AND PINION AND WHEEL BEARING WERE ALL DEFECTIVE. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040526November 24, 2003
STRUCTURE
DASHBOARD WAS CURLING UP. THE CONSUMER IS CONCERNED THAT AIR BAG WILL BE DEFECTIVE. *AK THE DASHBOARD WAS CURLED SO BADLY THAT AN AIR VENT POPPED OUT. THE WINDOWS DO NOT DEFROST PROPERLY AND THE AIR CONDITIONER FOGS THE WINDOWS BECAUSE THE DASHBOARD CURLED TO THE POINT THAT IT TOUCHED THE WINDSHIELD. THE CONSUMER IS CONCERNED THAT THIS CURLING MAY AFFECT THE DEPLOYMENT OF THE AIR BAGS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047393November 22, 2003
STRUCTURE
FORD CONTOURS AND ALIKE EXPERIENCE PROBLEMS WITH THE DASHBOARD WARPING. FORD SHOULD FIX THIS DEFECT AT NO CHARGE. THE WARPED DASH CAUSES OBSTRUCTION OF VIEW OUT OF THE FRONT WINDSHIELD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048383November 20, 2003
SEAT BELTS:FRONT
1998 FORD CONTOUR SEAT BELT JAMMED WHEN VEHICLE LANDED UPSIDE DOWN IN A CREEK RESULTING IN A FATALITY.*MR THE CONSUMER'S TWO YEAR OLD DAUGHTER DROWNED BECAUSE THE DRIVER WAS UNABLE TO RELEASE THE SEAT BELT. THE DRIVER OF THE VEHICLE RECEIVED TWO LACERATIONS. *JB *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10048433November 20, 2003
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE DASH BOARD OF THE VEHICLE IS CURLING UP AND AWAY FROM THE FRAME STRUCTURE SUPPORTING IT. THE DEALER INFORMED THE CONSUMER THAT THERE IS NOTHING THAT CAN BE DONE. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043985November 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD INTERMITTENTLY STALL AND THE CHECK ENGINE LIGHT WOULD STAY ON. THE DEALER INFORMED THE CONSUMER THAT A NEW ENGINE WAS NEEDED. THIS VEHICLE HAS BEEN REPAIRED FOR THIRTEEN RECALLS SINCE OWNERSHIP BY THE CONSUMER. *AK *LA *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047117November 18, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT IS ON FLASHING 4-2. THIS INDICATES A FAILURE IN THE FRONT LEFT CRASH SENSOR. UNDER RECALL 99V243000 (FORD # 99S23) THIS WAS SUPPOSED TO BE REPLACED. FORD INDICATED THAT THE RECALL WORK WAS PERFORMED ON FEB. 28TH, 2000. I PICKED UP THE VEHICLE ON FEB 29TH, 2000. IF THE RECALL WORK WAS PERFORMED, IT LASTED LESS THAN 4 YEARS. FORD STATED TO TAKE IT TO LOCAL FORD DEALER, BUT NO FURTHER RECALL WAS PLANNED. A RECALL FIX SHOULD LAST MORE THAN 4 YEARS, ESPECIALLY ON A SAFETY SYSTEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046998November 16, 2003
SEAT BELTS
CAR TURNED OVER UPSIDE DOWN IN SMALL CREEK. SAFETY BELT OF DRIVER AND REAR PASSENGER FAILED TO RELEASE AFTER MULTIPLE ATTEMPTS BY DRIVER. THE REAR PASSENGER WAS MY TWO YEAR OLD DAUGHTER AND SHE DIED, BECAUSE THE SAFETY BELTS FAILED TO RELEASE AND JAMMED. SHE DROWNED AND MY SISTER IN LAW WAS THE DRIVER AND ALMOST DIED DUE TO THE SAFETY BELTS JAMMING AND NOT RELEASING, SO SHE WAS UNABLE TO GET TO MY DAUGHTER. THE FIRST PEOPLE ON THE SCENE HAD TO CUT THE SAFETY BELTS FOR THEM TO GET THEM BOTH OUT OF THE CAR AND IT WAS TO LATE FOR MY DAUGHTER. THE CREEK WAS LESS THAN 18 INCHES DEEP. CAR ONLY TURNED OVER ONE TIME TO UPSIDE DOWN POSITION AND APPROXIMATE SPEED WAS TWENTY MILES AN HOUR. MY DAUGHTER HAD NO OTHER INJURIES FROM THE ACCIDENT EXCEPT FOR DROWNING (I HAVE READ HER MEDICAL RECORDS THOROUGHLY). MY SISTER IN LAW HAD NO OTHER INJURIES EXCEPT FOR NEAR DROWNING AND 2 SMALL CUT'S. MY DAUGHTER LOST HER LIFE BECAUSE THE SAFETY BELTS JAMMED AND FAILED TO RELEASE. *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10046913November 14, 2003
SEATS:FRONT ASSEMBLY:RECLINER, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS:FRONTAL
2000 FORD CONTOUR SE SPORT AUTOMATIC, 64,200 MILES. MY PREGNANT WIFE AND I WERE REAR ENDED BY A MAN IN A FORD CARGO VAN DOING ABOUT 40 MPH, NOT PAYING ATTENTION. CONDITIONS WERE SUNNY AND WARM, ABOUT 1:15 PM. I WAS THE DRIVER AND WAS AT A COMPLETE STOP, WAITING FOR A FORD TAURUS IN FRONT OF ME TO TURN LEFT ONTO A SIDE STREET. DURING THE COLLISION THE FRONT DRIVER AND PASSENGER SEATS BROKE INTO A RECLINED POSITION (WE BOTH ENDED UP LOOKING AT THE ROOF BECAUSE OF THE SEAT POSITION) WHICH WOULD HAVE CRUSHED THE LEGS OF REAR SEAT PASSENGERS. THE FRONT PASSENGER SEAT BELT BECAME UNBUCKLED AS WELL. I WAS PUSHED INTO THE TAURUS BUT THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10047937November 13, 2003
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING IN RUSH HOUR TRAFFIC VEHICLE STALLED. DEALER HAD DIFFICULTY IN DIAGNOSING THE PROBLEM, AND CONTACTED THE MANUFACTURER FOR ANY RECOMMENDATIONS. THE MANUFACTURER INDICATED THAT VEHICLE STALLED DUE TO A MALFUNCTION IN THE WIRING HARNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044402November 12, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ON SEPTEMBER 29, 2000 THIS VEHICLE WAS INVOLVED IN THREE CAR CRASH. UPON IMPACT THE AIR BAGS DEPLOYED. *AK THE PASSENGER SIDE AIR BAG DEPLOYED FULLY AND REMAINED INFLATED ALTHOUGH THE DRIVER WAS THE ONLY OCCUPANT IN THE VEHICLE. THE DRIVERS SIDE AIR INFLATED 50% THE DEFLATED. THE DRIVER SUSTAINED MINOR INJURIES TO HER CHEST/RIBS. THE DEALER REPLACED THE AIR BAG SENSOR. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10045763November 8, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DEFECTIVE ENGINE COMPARTMENT WIRING HARNESS IN MY 1995 FORD INSULATION EVIDENTLY DOES NOT MEETS THE PERFORMANCE SPECIFICATIONS NEEDED TO SURVIVE THE ENVIRONMANTAL CONDITIONS PRESENT IN THE ENGINE COMPARTMENT. ALL WIRES ARE SHOWING EVIDENCE OF CRACKING AND BARE WIRES ARE ACTUALLY SHOWING THROUGH. I AM CONCERNED THAT THIS POSES A SAFETY HAZARD FOR DRIVER AND OCCUPANTS. FORD WILL NOT HONOR RECALL AS THEY SAY ONE OF THEIR DEALERS DID THE INSPECTION; HOWEVER, THEY MUST HAVE BEEN BLIND NOT TO SEE THIS CRACKING. BASED ON THE NUMBER OF COMPLAINTS I'VE SEEN ON YOUR SITE, SUGGEST YOU INSTITUTE A MANDATORY SAFETY RECALL BEFORE SOMEONE GETS KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046326November 4, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE DRIVING 45 MPH WITH FOOT ON THE ACCELERATOR PEDAL STEERING WHEEL LOCKED UP, THEN THE VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED HAVE TAKEN TO DEALERSHIP, BUT THE PROBLEM WAS NOT RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046261November 3, 2003
VEHICLE SPEED CONTROL:CABLES
VEHICLE'S ACCELERATOR CABLES NEED TO BE REPLACED.*MR THIS IS A SECOND REQUEST FOR AN EXPLANATION REGARDING THGE MATTER REFERRED TO IN THE EARLIER LETTER.*CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044869October 28, 2003
STRUCTURE
WHEN VEHICLE WAS PARKED CONSUMER NOTICED THAT DASHBOARD WAS WARPED, AND SEPARATED FROM PANEL. WILL BE TAKING VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK THE INTERIOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043624October 27, 2003
STRUCTURE
I,TOO, HAVE THE DASHBOARD PEELING ISSUE. I DID RECEIVE A LETTER, BUT AT THE TIME THERE WAS NO PROBLEM. 2 MONTHS AFTER THE EXPIRATION DATE, MY DASHBOARD WAS WARPING. I CONTACTED FORD AND THEY SAID IT WAS TOO LATE.THE CAR IS A 2000 AND THIS DEFECT WAS OCCURRING 2 YEARS LATER. I CERTAINLY BELIEVE FORD SHOULD FIX THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043573October 25, 2003
STRUCTURE
WARPAGE OF INSTRUMENT PANEL (DASH) NEAR THE WINDSHIELD IS SEVERE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Contour