Ford Contour Complaints

3,154 consumer complaints on file.

#10057952March 11, 2004
ELECTRICAL SYSTEM
A NEW BATTERY WAS INSTALLED. IT WAS DISCOVERED THAT THERE WAS A CONSTANT STRAIN OF 32 AMPS BEING DISCHARGED, CAUSING THE BATTERY TO DRAIN, AND NOT BEING CHARGED. *AK THE KEY COULD BE TURNED OFF WITH THE IGNITION IN THE LOCK POSITION AND THE TRANSMISSION IN PARK. WHEN THE DRIVERS SIDE DOOR WAS OPENED, THE BUZZER THAT REMINDS THE CONSUMER THAT THE KEY WAS STILL IN THE IGNITION HAD GONE OFF EVEN WHEN THE KEY WAS NOT IN THE IGNITION. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060791March 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRASMISSION FAILURE AT 48000 MILES AND AGAIN AT 101000 MILES BOTH REQUIRING COMPLETE REBUILD. BOTH FAILURES WERE SUDDEN ONSET AND THE SECOND OCCURED AT HIGHWAY SPEED WITCH NEARLY CAUSED A SERIOUS ACCIDENT (THANK GOD FOR THE QUICK THINKING DRIVER BEHIND ME) TOOK TO 5 DIFFERENT SHOPS FOR DIAGNOSES. ALL SAID THAT THE CD4E TRANSIMISSION WAS A NOTORIOUSLY BAD TRANSMISSION ON BOTH FORDS AND MAZDAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060795March 9, 2004
TIRES
AFTER 22K MILES I HAVE TO REPLACE THE ORIGINAL TIRES 185/70/R14 ON MY FORD CONTOUR SE '99. I CONTACTED GENERAL TIRE (THE TIRES HAVE 70K MILES WARRANTY). I WAS SURPRISED TO FIND OUT THAT "GENERAL TIRE WAS NOT CONTRACTED BY FORD CO TO PUT TIRES 185/70/R14 ON FORD CONTOUR SE". I CONTACTED TIRE DEALERS, CHECK WEBSITES AND FOUND THAT THE ONLY SIZE 205/60/R15 IS LISTED AS AN ORIGINAL EQUIPMENT. THE SIZE 185/70/R14 IS DOWNSIZE TIRES, AND TIRE MANUFACTURES WILL NOT HONOR THE TIRE WARRANTY IF I PUT THESE TIRES ON MY CONTOUR SE. THIS IS ONE PROBLEM. THE BIGGEST ISSUE IS SAFETY: DO THE TIRES 185/70/R14 PROVIDE THE SAME SAFETY FEATURES AS 205/60/R15? I FOUND THAT R15 TIRES COULD HOLD 400 LB MORE THAN R14 TIRES, PROVIDE BETTER TRACKING CONTROL. AND, I ALREADY KNOW THAT, THE R14 TIRES LASTED ONLY 22K MILES. I TRY TO CONVINCE FORD CO THAT BECAUSE OF THE PRODUCTION DEFECT MY CAR - CONTOUR SE 99 -WAS EQUIPPED WITH INCORRECT TIRES (185/70/R14 INSTEAD OF 205/60/R15), AND AS A RESULT OF THAT THE SAFETY LEVEL OF THE CAR IS LESS THAN IT SHOULD BE, AND TIRE WARRANTY IS DENIED BY TIRE MANUFACTURERS. THE ONLY FIX IS TO REPLACE THE WHEELS (RIM AND TIRES). THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061680March 9, 2004
TIRES:TREAD/BELT
WHILE DRIVING AT 35 MPH RIGHT PASSENGER FRONT TIRE TREAD SEPARATED. DRIVER WAS ABLE TO PULL OVER SAFELY. THERE WAS A LOT OF DAMAGE TO THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060726March 8, 2004
ELECTRICAL SYSTEM:WIRING
I HAVE A 1998 FORD CONTOUR SVT SITTING MY DRIVEWAY WITH 74,000 MILES ON IT WHICH WILL NOT RUN BECAUSE IT HAS A DEFECTIVE WIRING HARNESS. I AM AWARE THAT THE 1995 THOURGH 1997 MODELS HAD A FACTORY RECALL BECAUSE THE WIRING HARNESS INSULATION FAILED. THIS CAR IS A 1998 MODEL THAT WAS BUILT IN MAY OF 1997 AND THE INSULATION IS FALLING OFF THE WIRING IN THE ENGINE COMPARTMENT. THE CAR WILL NOT RUN AT THIS TIME DUE TO THE FACT THAT THIS WIRING HAS CAUSED A PROBLEM SHORTING OUT. IT IS ALSO HAS MAJOR PROTENTIAL TO BE A LIFE THREATENING FIRE HAZZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060397March 4, 2004
ENGINE AND ENGINE COOLING
ENGINE FAILURE WHILE ACCELERATING IN A PASSING ZONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061255March 3, 2004
STRUCTURE
PANEL NEAR THE FRONT WINDSHIELD WARPED IN TWO PLACES. *PH SINCE THE PANEL WAS WARPED, IT CAUSED THE HEAT VENT TO BECOME PARTIALLY BLOCKED AND SUBSEQUENTLY THE WINDOWS DID NOT DEFROST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057239March 3, 2004
AIR BAGS:FRONTAL
WHILE SITTING AT A STOP SIGN ANOTHER VEHICLE REAR ENDED THE CONSUMER'S VEHICLE. IN RETURN, THE CONSUMER'S VEHICLE REAR ENDED A BUS. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10061176March 2, 2004
STRUCTURE
THE DASHBOARD CURLED CAUSING THE VENT TO COME OUT. *PH *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059039February 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET AND ENGINE FAILURE ON MY 1996 FORD CONTOUR AT 64,000 MILES. THE CAR WAS WELL TAKEN CARE OF AND IT HAPPENED WHILE I WAS IN A PASSING ZONE AND THE CAR FAILED TO ACCELERATE. FROM WHAT I CAN SEE OVER THE INTERNET, THIS IS AN ON-GOING PROBLEM WITH FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059056February 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 1995 CONTOUR GL V-6 SEDAN'S AUTOMATIC TRANSMISSION FAILED AFTER ONLY 43,000 MILES. AN INTERNAL PUMP WAS FOUND TO BE DEFECTIVE REQUIRING THE REPLACEMENT OF THE ENTIRE TRANSMISSION. FORD APOLOGIZED BY OFFERED NO COMPENSATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060985February 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE'S AUTOMATIC TRANSMISSION FAILED (1996 FORD CONTOUR). *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056114February 26, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DEALERSHIP REPLACED THE BRONZE TERMINALS, BUT REFUSED TO REPLACE THE HEADLIGHT SWITCH AS STATED IN THE HEADLIGHT SWITCH/WIRE HARNESS RECALL 99V103000. INSTRUMENT PANEL LIGHTS AND HEADLIGHTS WERE NOT WORKING PROPERLY. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052074February 26, 2004
AIR BAGS
DRIVER FELL ASLEEP AT THE WHEEL WHILE DRIVING AND HIT A HOUSE POLE THEN A TELEPHONE POLE. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10059610February 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER IS ABLE TO TAKE THE KEY OUT OF THE IGNITION SWITCH WHEN THE VEHICLE IS NOT IN PARK. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058632February 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
FORD MOTOR CORP IS AWARE OF A DEFECTIVE VALVE IN IT'S FORD CONTOURS WITH 6 CYL 2.5L ENGINES THAT CAUSES AN OIL OUT AND OVER-PRESSURIZED CONDITION. MY VEHICLE EXPERIENCED THIS AND MY MECHANIC CONTACTED A FORD SERVICE MANAGER AND WAS TOLD THAT THEY ARE HAVING A SILENT RECALL, AND EACH CASE WILL BE HANDLED ON A CASE BY CASE BASIS. WHEN I TOOK THE CAR TO FORD AND AFTER KEEPING IT FOR A WEEK THEY DETERMINED THAT THEY WOULD NOT RECTIFY THE PROBLEM BECAUSE I HAD NOT RECEIVED MY OIL CHANGE FROM THEM. I HAD PREVIOUSLY TAKEN MY VEHICLE TO FORD AND SPENT SO MUCH MONEY FOR ALL PROBLEMS AND I HAVE WELL DOCUMENTED SERVICE RECORDS ON MY VEHICLE. I ALSO HAVE A COLLEGE SON THAT I PURCHASED THE SAME VEHICLE FOR AND AM AFRAID THAT HIS WILL EXPERIENCE THE SAME PROBLEM WHILE HE IS OUT ON THE HIGHWAY. I HAVE HAD TO REPLACE THE ENGINE BECAUSE OF THIS. THE VEHICLE ONLY HAS 38,000 MILES AND HAS ALWAYS BEEN WELL MAINTAINED. I THINK THAT THIS IS A SAFETY HAZARD TO MANY CONSUMERS AND THAT FORD SHOULD STEP UP AND SERVICE THIS PROBLEM FOR IT'S LOYAL CUSTOMERS AND FOR THE SAFETY OF SO MANY INDIVIDUALS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061022February 19, 2004
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE DIDN'T PASS SAFETY INSPECTION DUE HEADLIGHT LENSES BEING OPAQUE. *LA *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059492February 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE'S ENGINE BLEW UP. VEHICLE WAS 14 MILES OUT OF WARRANTY, HOWEVER THE VEHICLE WAS PURCHASED WITH 28 MILES ON IT. *LA *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054149February 19, 2004
SEAT BELTS:FRONT
THE PASSENGER SIDE SEAT BELT WOULD NOT RELEASE AND HAD TO BE CUT. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE VEHICLE IS CURRENTLY AT A MECHANIC. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053686February 19, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE PASSENGER'S SIDE REAR VIEW MIRROR CAME OFF WITHOUT BEING IMPACTED. THIS OCCURRED WHILE THE OUTSIDE TEMPERATURE WAS 19 DEGREES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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