Ford Contour Complaints

3,154 consumer complaints on file.

#10070549January 15, 2004
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE, ENGINE AND ENGINE COOLING
I WAS REAR-ENDED EARLIER THIS YEAR AND TOOK MY CAR IN TO THE DEALERSHIP FOR BUMPER REPLACEMENT. DEALERSHIP DID NOT INFORM ME THAT FORD DISCONTINUED MY BUMPER MODEL, SO THEY REPAIRED IT INSTEAD OF REPLACING IT -- WITHOUT MY PERMISSION! SILVER PLASTIC STRIP THAT RUNS THROUGH CENTER OF BUMPER WAS RE-INSTALLED AS-IS - CRACKED - SINCE BUMPER WAS NOT BEING MADE ANYMORE AND NEW PART WASN'T AVAILABLE. BOTH HORNS WERE REPLACED, IN SPITE OF RARELY BEING USED. RUBBER WINDOW STRIPS LOOSEN, POP UP EASILY. ONE POWER WINDOW IN REAR CAN ONLY GO DOWN ABOUT 6 INCHES, SQUEAKING TERRIBLY AS IT MOVES DOWN; TOO EXPENSIVE TO FIX. OUTER GAS DOOR RELEASE STICKS. BOTH METHODS OF OPENING THE DOOR (FLOOR LEVER AND TRUNK STRAP) STOPPED WORKING THIS YEAR. PAID FOR REPAIR AT DEALERSHIP, BUT BOTH METHODS STOPPED WORKING AGAIN AFTER A FEW DAYS. I NOW HAVE TO OPEN UP MY TRUNK EVERY TIME I GO TO THE GAS STATION, PULL THE RELEASE STRAP AND RAP LIGHTLY ON THE OUTER DOOR IN ORDER FOR IT TO POP OPEN. I AM SCHEDULED FOR A NEW REPAIR IN A FEW DAYS AT THE DEALERSHIP FOR ROUGH IDLE AND STALLING. PROBLEM INVOLVES MASS AIR FLOW SENSOR AND/OR PCM, AND IS DETAILED IN TSB ARTICLE NO. 98-20-7. HAD CONTACTS CLEANED ON RADIATOR TANK AND DRIVER'S DOOR PANEL (BEEPING SIGNAL FOR WHEN DOOR OPENS AND KEY IS LEFT IN IGNITION STOPPED WORKING). HAD COMPLETE TUNE-UP AT DEALERSHIP THIS SUMMER, WITH MILEAGE AT ONLY 40,000. DRIVER'S SIDE SPEAKER WIRE HAS LOOSENED, WITH SOUND DRIFTING IN AND OUT DEPENDING ON BUMPS HIT ON THE ROAD. DRIVER'S DOOR LOCK COLLAPSED INSIDE KEYHOLE. LOCK CYLINDERS ARE ONLY AVAILABLE IN SETS OF FIVE, SO ALL FIVE OF MY LOCK CYLINDERS HAD TO BE REPLACED BY DEALERSHIP. REPLACEMENT CYLINDER ON MY GLOVE COMPARTMENT VIBRATES TOO MUCH WHILE DRIVING. REVERSE LIGHTS STOPPED WORKING. WIRING HAD TO BE REPAIRED. PAINT IS THIN AND SCRATCHES EASILY, EVEN FROM NON-ABRASIVE CONTACT. DRIVER'S WINDOW OPENS ALL THE WAY, SLIDING DOWN AT A QUICK SPEED. VERY INDIFFERENT TREATMENT BY DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068844January 15, 2004
UNKNOWN OR OTHER
VEHICLE HAS DASHBOARD THAT IS WARPED UP TOWARDS THE WINDSHIELD AROUND THE DEFROST VENT. PROBLEM IS GETTING WORSE AND FORD WILL ONLY COVER 60% OF REPAIR (TOTAL COST $1000). THIS IS A KNOW MANUFACTURING DEFECT BY FORD HOWEVER, THEY CLAIM THE WARRANTY HAS EXPIRED THUS ONLY A GOODWILL OFFERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068852January 15, 2004
UNKNOWN OR OTHER
MY 1999 FORD CONTOUR CLEAR PAINT IS BUBBLE UP. I HAVE A RED CAR. I WANT TO KNOW IF IT'S BEEN IN A WREACK COULD THAT BE THE REASON OR IT'S JUST BAD PAINT. I BOUGHT MY CAR IN SEPTEMBER 2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068969January 15, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EQUIPMENT:ELECTRICAL
MY NEWEST PROBLEM THAT I HAVE WITH THE CAR NOW IS IT STALLS AT RED LIGHTS AND DOESNT START FOR 45 MINUTE TO AN HOUR. I TOOK IT TO 3 GARAGES ALREADY AND THEY CAN'T FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069149January 15, 2004
UNKNOWN OR OTHER
LOW COOLANT LIGHT HAS CAME ON , COOLANT OK SECERAL MONTHS AGO. NOW THE CHECK ENGINE LIGHT HAS CAME ON. HOW CAN I GET THE FUSE BOX CHECKED WITHOUT COSTING ALOT. ONLY HAVE 64645 MILES ON CAR. CAN'T BELIEVE THERE IS PROBLEMS ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053897January 13, 2004
STRUCTURE
INSTRUMENT PANEL AND DASHBOARD WARPED ON A 1999 FORD CONTOUR.*MR THE DEALER WAS SUPPOSE TO REPLACE THE INSTRUMENT PANEL AGAIN BUT THEY REFUSED TO AND THE CONSUMER NEEDS REPAIRS BECAUSE IT'S DEFECTIVE. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053072January 13, 2004
UNKNOWN OR OTHER
THE DASHBOARD IS LIFTING UP AND YOU CAN SEE WHERE THE GLUE WAS HOLDING IT IN PLACE AND NOW IT IS GETTING WORSE AND WHEN WE CONTACTED FORD DEALERSHIP THEY SAID THEY WILL FIX IT AT A COST TO ME THAT THERE IS NO RECALL ON THIS EVEN AS BAD AS IT HAS BECOME SINCE WINTER HAS COME AND THE HEATER IS BEING USED NOW. IT STARTED TO GET BAD WHEN THE AIR CONDITIONER WAS ON. I ALSO HAD THE BACK WINDOW FROSTED UP WHEN IT GOT COLD OUT AND ALL WINDOWS WERE SHUT AT THE TIME, CAUSE THE CAR WAS JUST SITTING IN THE DRIVE OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053139January 13, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
CAR JUST STALLS WHILE DRIVING ON THE ROAD. HAS HAPPENED ATLEAST THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053588January 7, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER GOING THROUGH THE CAR WASH VEHICLE WOULD NOT START. CONSUMER OPENED THE HOOD AND FOUND NO INSULATION ON THE WIRES WHICH CAUSED A SHORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052591January 7, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER-SIDE LOCKS ON A 1996 FORD CONTOUR. THE LOCKS WON'T WORK IN COLD WEATHER AND THE DRIVER CANNOT EXIT THE VEHICLE WHEN THE LOCKS ARE FROZE UP. THERE ARE NO MANUAL OVERRIDES IN PLACE. FORD HEADQUARTERS REFUSES TO REPLACE THE LOCKS/OR MAKE THE VEHICLE SAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040255December 31, 2003
UNKNOWN OR OTHER
PROBLEMS WITH VEHICLE'S DASHBOARD.*MR *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051219December 29, 2003
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 1995 FORD CONTOUR. MY HEADLIGHT LENSES ARE GETTING SO CLOUDY I CAN HARDLY SEE WHEN MY HEADLIGHTS ARE ON. I THINK THIS IS A SAFTY ISSUE. REPLACEMENTS COST $98.00 FOR EACH SIDE. IS THERE ANY RECOURSE OR ANY RECALL ON THE LENS. I BELIEVE THIS IS A DEFECTIVE PRODUCT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051076December 24, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
AIRBAGS DID NOT DEPLOY WHEN REAR ENDED. MY CAR WAS PUSHED INTO INTERSECTION. DAMAGE TO CAR WAS BUMPER, HAD TO REPLACE MUD GUARDS AND ATTACHING HARDWARE. CONTACTED FORD ABOUT MY CONCERN THEY SAID THAT THE FORCE PROBABLY WASN'T GREAT ENOUGH. EVERYONE I SPOKE WITH ASKED ABOUT THE AIRBAGS AND WERE SUPRISED WHEN THEY DIDN'T DEPLOY AS THE FORCE WAS GREATER THAN 20 MILES AN HOUR. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10052108December 23, 2003
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
E-MAIL FM C. REYNOLDS (NC) COMPLAINT OWNER OF A 1997 FORD CONTOUR UNABLE TO OBTAIN REPLACEMENT LENS FM FORD MOTOR COMPANY. *MR *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051977December 23, 2003
EXTERIOR LIGHTING:HEADLIGHTS
OVER A PERIOD OF TIME THE HEADLIGHT LENS FADED. THIS MADE IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. THE DEALERSHIP HAS BEEN NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051725December 10, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
REFUSAL OF FORD MOTOR COMPANY TO REIMBURSE FOR BROKEN COIL SPRINGS.*MR THE DEALER WAS CONTACTED AND DENIED THE CONSUMER REIMBURSEMENT FOR THE BROKEN COIL SPRINGS.*CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050350December 10, 2003
STRUCTURE
THE CONSUMER COMPLAINED ABOUT A DASHBOARD PROBLEM WHICH AFFECTED THE USE OF THE DEFROSTER. THERE WAS NO AIR MOVEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050050December 4, 2003
EXTERIOR LIGHTING
PRODUCT DEFECT, LOSS OF REAR BRAKE LIGHTS AND TURN SIGNALS DUE TO WATER LEAK FROM LENSES WHICH CAUSED A SHORT CIRCUIT.*MR (NAR) *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049171December 4, 2003
STRUCTURE
IN SUMMER, 2003, THE DASHBOARD WARPED WHICH CAUSED THE DEFROSTER GRILL TO SEPARATE AND RESULTED IN POOR VISIBILITY AT THE LOWER PORTION OF THE WINDSHIELD. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042150December 3, 2003
VEHICLE SPEED CONTROL:LINKAGES
THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DIDN'T STOP UNTIL IT IMPACTED A BUILDING. PRIOR TO THE INCIDENT, THE VEHICLE WAS AT IDLE IN THE PARK GEAR FOR 5 MINUTES. THE PASSENGER SUSTAINED INJURIES. *AK THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS CONTINUALLY BEING TAKEN TO THE SERVICE DEALER FOR THE PROBLEM. WHEN THE INCIDENT OCCURRED, THERE WAS NO WARNING. THE SERVICE DEALER SUGGESTED THAT THE THROTTLE SENSOR ,SOMEHOW, BECAME STUCK AND THE ENGINE OVERRODE THE BRAKES. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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